Home Helpers Home Care of Far Northwestern Chicago Suburbs Elgin, IL

Pace

I called and they came to our house and answered questions. My father didn't want help showering but he needed it so he wouldn't fall again and get hurt. The caregivers are nice and know what they are doing. Father and mom liked the errands and help they do around the house. Joyce makes their meals most of the time and has extra sandwiches in the fridge for later. They tell friends that the caregivers do laundry and chores so they don't have to do them anymore. This really worked great for our family. I recommend them.

Edwards1

I went online and checked some agencies in Roselle and I saw that Home Helpers has a good rating with the Better Business Bureau. I picked the nearest one from my house. They've been satisfactory since I have been using them for my mom. The latest caregiver I've had, Holly, was really exceptional. She's very hard working and goes out of her way to find something to do on her own than being instructed point by point. My mom relays to me as to how she feels about the caregivers. She's very enthusiastic about Holly. It's the first time that we used in home care and I'm satisfied with their service for my mom.

Curt

They came and interviewed my mom. Cindy and Kathy were really concerned and genuine. As time went on, that's what they were. They really turned out good. I'm pretty happy with them. They've been great as far as I'm concerned. They're always here when we need them. Every time I call them, they seem to cooperate with everything. The caregivers were really good and really concerned about my mom. We have two of them now and they are both really good. They help my mother with whatever she needs. They clean the house too which is great for me. I can't image someone nicer than these people are.

Amanda5

We decided to go with them because we decided that they had a more caring spirit and that they really wanted to take care of William. They're willing to work with us and we just felt that they're a better match that any of the others. We really enjoyed that they took a proactive approach and that they answered all of our questions. If there's anything that we needed or didn't understand they would make sure to take care of it. The caregivers are an excellent match, They try very hard to match them well. I think that they did a very thorough job and that they are very trained, compassionate, and understanding. They really treated William with a lot of respect. They help him with his medication and make sure that he's on top of things and doing the things that he's supposed to and not doing things that he shouldn't.

Rita3

After we had talked with Kathy, I felt that she could provide what we were looking for. She seemed very personable and very competent. We just felt comfortable at what she was offering to us and her presentation. She looked carefully for someone to be with us. The caregivers she provided us were what we wanted. She always made sure that they're doing what they're supposed to be doing. She constantly checked on them. We are also comfortable with the caregivers she had for us. She provided her employees with a log where they can keep track of what they did for Walter and they turned it in on a weekly basis. I thought that was good in keeping track of what the caregivers are doing. We were very very pleased with this one particular caregiver. Her personality fits us. She felt like family to us, helping us out. When Kathy first started out, she had girls that were going to nursing school. They started with us around summer time and so we had them for a short while. Their fall schedule was not fit to work with us so we had to switch after that. We did have a change over and things fell into place as time passed by. We were with Home Helpers for 4 years. Over this span of time, I can say that we were happy with their service.

Bernice1

I'm 94 and I'm trying to stay in my own home and so I called Home Helpers for help. All the caregivers that they sent out are very friendly and easy to work with I just had a new caregiver come in last Saturday and she happened to be a member of our church. The caregivers help me around the house and help me with my doctors appointments. If I have issues, they get back to me right away. Their communication is really good.