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BrightStar Care Cherokee County Canton, GA
2205 Riverstone Boulevard, Canton, GA 30114
4.1
(35 reviews)
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Reviews of BrightStar Care Cherokee County in Canton, Georgia
4.1
(35 reviews)
Mike_M
5
|
January 29, 2020
In 2016 my wife of 42 years had a very bad stroke. We were living in Illinois at the time. After four months of hospitalization and rehabilitation she was finally able to be released to home care, but I was told she would require 24/7 support going forward. While my wife was recovering I decided to move us to Woodstock Georgia where my brother lives and we have other friends and family nearby. After consulting with knowledgeable friends and healthcare professionals, I selected BrightStar Care of Cherokee County to provide in-home care for my wife. I'm so glad I did! The services had to be arranged by phone before we actually moved here--I took my wife directly from her rehab facility in Illinois to the airport for our flight to Atlanta so everything had to be in place when we arrived. I hadn't even seen the apartment we were moving into, but I need a CNA to be there to help me tackle this new responsibility. BrightStar was extremely helpful in supporting me during this difficult transition and continued to provide CNAs 7 days a week for the next 18 months until her passing. We became very fond of our regular CNAs and I still consider them to be part of our extended family. I cannot overstate how grateful I am for the professionalism and dedication of the BrightStar team. I had regular communication with their staff and owners, and they always went above and beyond to address any scheduling changes or other concerns. You won't find a more dependable and professional provider service than BrightStar Care of Cherokee County.
Elizabeth K_14
4
|
December 13, 2019
I have an occupational therapist, and she works very hard to try and get my hands to work. She works very hard to do what she can to exercise my hands and get them moving. There doesn't seem to be any regulation when the therapist comes. They just frequently show up without me knowing when they are coming. I am glad they are there though. I just don't know when they are scheduled to come.
Eunice "Jean" B
5
|
November 11, 2019
A year ago before it started, I didn't want to be here anymore, and now, the caregiver has helped me get through an awful lot and showed me how I can get through life productively. I wake up ready to get started. I would tell people that they work until they can get someone that suits you and works with everyone's schedules. All the people I've had have been exceptional.
Shaun C
5
|
October 23, 2019
I can't see, and for someone to be able to help makes it easier for me. I like the convenience of it, and they help me out a lot. The nurse that comes by is very nice.
Josephine D_2
5
|
September 9, 2019
I wasn't that handicapped at that point. They made sure that I didn't fall down again and that I had companionship. The people were nice, and they came and did what they were supposed to. I had no complaints.
Fran D
5
|
September 9, 2019
I needed someone more than I knew so when I got someone that I liked, I was extremely pleased. When I need someone to come out when my caregiver is unavailable, they do not send people that are as qualified as the main caregiver. They might have a good personality, but if they cannot pick him up, then it is not acceptable.
William _5
3
|
August 20, 2019
Under the contract, the women were supposed to do housekeeping. Most of them did not do that. They need to be staffed more so that we avoid the call-off problem. Someone would call off, and then we didn't have anyone for a couple of days.
Nurit D
5
|
August 15, 2019
They send very professional and caring people that do their job. They are very professional, very caring, and they put the patient's interests as their first priority.
Anonymous_748
2
|
July 19, 2019
They seem to be a bit lazy and undependable on showing up on time. I am not using them at this time, but they have a staff problem. They did not want to come to Canton.
Cathie
5
|
July 19, 2019
I like that it allows me to be able to work. I like that they are very responsive.
James "Jim" G
2
|
June 18, 2019
They could be a little more friendly and a little more understanding. I did not like the intake nurse or the representative that talked to me and screamed at me about not talking to the worker.
Anonymous_1863
3
|
May 23, 2019
They need more skilled workers, that know how to deal with the elderly, and veterans. They need to have more staff. We went through a period of time where they had a hard time getting people out there.
Philana R
3
|
May 14, 2019
Having the same caregiver come in and get started would have made things easier. We just needed the same person every time.
Ben B
4
|
April 17, 2019
She's had a little bit of fluctuation of not having consistent people. They're very good at communicating.
Linda W_20
3
|
April 10, 2019
It would have made my life easier, if I had the same few caregivers. I didn't like having to explain everything multiple times. We didn't like how many different caregivers we had.
Fleurett F
5
|
March 21, 2019
They helped my loved one run errands and took her to the doctor a lot. They were very reliable and flexible.
Bruce B_6
5
|
March 15, 2019
The lady is very good. She just checks up on me and explains what's going on. They send out a good person to take care of my medical needs.
Thomas "Tom" M
5
|
March 9, 2019
They help with organizing. I like the way they go from one thing to another. You don't have to lay out an itinerary before they come, but the caregiver knows what they have to do and you have to know the same thing.
Richard F_4
4
|
February 15, 2019
They keep him company and make sure he eats and drinks. I would like them to be able to provide a consistent caregiver.
Yvonne H_1
5
|
January 15, 2019
They help her with small things in the house and they communicate with her. They know what they have to do.
Fellicia
3
|
December 17, 2018
If staff doesn't come she can't get out of bed and she is very frustrated, which frustrates us as a family. They need to have stable staff. W have probably had 6 to 7 staff within in the last 2 months. They do not schedule and people are either late or don't show up.
Carol C_22
5
|
December 17, 2018
When they are here, I have a good day. So far I have liked the personnel and that they can do short hours. They are just right there when I need them.
Burk L
5
|
November 8, 2018
She has established a routine with him. My aide is a CNA, and they are very experienced. I have learned a lot from her.
Vivian H_2
4
|
October 20, 2018
The caregiver that we have usually does whatever we ask her to do. Their communication skills are horrible.
Charles O_1
4
|
September 21, 2018
They could come up with things to do for me instead of asking me what I want done. They could show up on time and stay until the end of their time.
Janet S
5
|
August 30, 2018
That is good. They have helped with whatever I need. I can't drive and they take me to my doctor appointments and to the grocery store. I would recommend them to anybody. I would not hesitate at all to recommend them. Every person knows what they are coming out for.
Sheila M
5
|
August 22, 2018
My husband has Alzheimer's, so they bathe him and feed him. The services are wonderful. They are the best company to get for home care.
Tiffany
1
|
June 7, 2018
They need to have better communication with me. There was no communication, they need more training, and they have bad scheduling. I would have to call to see if someone is coming.
Silas W
4
|
April 20, 2018
I have had one bad incident with a poor caregiver. However, all the other caregivers have been great. They help me out by doing something I cannot do for myself. I have tried that, and only ended up hurting myself, so I would be in a real fix without them!
Aaron N
5
|
April 13, 2018
They have helped me take a shower. They give me help with laundry, vacuuming, and showering.
Thomas F
5
|
March 7, 2018
BrightStar Care has always done what they say and is very reliable. They have helped me out a great deal by taking care of my husband, which frees up a lot of my time.
Tom
5
|
December 7, 2017
BrightStar Care has caregivers that are very professional who care about their clients. BrightStar Care has made my life easier by making my loved one feel comfortable.
Clyde M
5
|
November 17, 2017
I'm very happy with the caregiver that is with my loved one from BrightStar Care. BrightStar Care helps with providing companionship to my loved one since his wife passed away.
Jacqueline C
1
|
November 10, 2017
BrightStar Care wasn't there when I needed them most. I don't like that they didn't keep my doctor informed, and BrightStar Care didn't care about me when I was sick. BrightStar Care could have been there when I needed them, and to not be rude.
Charles G_4
5
|
September 20, 2017
The caregiver I have from BrightStar Care has done a fantastic job and I would recommend them. The impact of the services from BrightStar Care has been fantastic. They've helped me ever since my wife had passed away.
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About BrightStar Care Cherokee County in Canton, Georgia
BrightStar Care Cherokee County is a Senior Care provider in Canton, Georgia that offers residents Home Care services. Contact BrightStar Care Cherokee County for more details on services and rates.
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