Concierge Care of Daytona Ormond Beach, FL
1452 North US Highway 1, Ormond Beach, FL 32174
4.5
(331 reviews)
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Reviews of Concierge Care of Daytona in Ormond Beach, Florida
Mary H_125
4
|
October 29, 2024
I don't have to be worried about everything that happens over there. I trust the caregivers she has now. Some of the caregivers are better than others.
Josh J
5
|
October 29, 2024
It gives me time to do other things. I like that they are easy to schedule.
Maria B_23
5
|
October 28, 2024
They have helped the most by watching my mom and treating her kindly. I like the person I deal with over the phone, and the caregiver was very nice and professional.
Michael R_32
4
|
October 28, 2024
It frees me up and I know that he is getting good care. When I call and need help, they have been very nice. They have worked to find the right caregiver.
Suk Hui D
5
|
September 12, 2024
The caregivers do showers and food prep. I like the quality of care.
Robin N_3
4
|
August 23, 2024
I really don't have any suggestions for you. I can choose the schedule for myself and they can fill in if needed.
Donna K_21
5
|
August 23, 2024
I didn't want them but I am easing into it. They are reliable, very friendly, and they get back to me when I call them.
Margarette H
5
|
August 21, 2024
It makes life easier. They get my wife up and help out as far as taking the burden off me as far as getting her dressed. They are easy to get in touch with.
Catherine D_16
4
|
August 13, 2024
The staff has been caring to make my experience positive. They could have a policy where they notify the patient who is coming to their home.
Robert V_21
5
|
July 30, 2024
These services help me because I can leave the home knowing my dad is cared for. The agency is flexible with our scheduling.
Monique C
5
|
July 18, 2024
The client really likes her caregiver and is willing to have her in her house. They are very quick to react to the needs of the client, and the quality of the caregivers has been amazing.
Connie L_5
5
|
June 28, 2024
They do their job well. They do what's necessary and take care of me. They do a good job.
Barry C_5
5
|
June 26, 2024
It's very helpful especially for my mom. It's really helped because it's a shower service, and it helps my mom get that care, so I can just focus on the other aspects of her care. I like that they communicate well and everyone I get in touch with is super friendly.
Amy R_6
5
|
June 26, 2024
They allow her to stay home instead of a nursing home. The people they send are very nice.
Elizabeth H_9
4
|
June 13, 2024
I feel secure when she's around. They make me feel secure.
Paul B_35
4
|
May 29, 2024
My caregiver has made a positive impact on me, she does her job and makes sure I am cared for. The agency has provided me with a quality caregiver.
Lucy W_2
4
|
May 29, 2024
The caregivers help Ann with companionship and activities. Sometimes communication is difficult.
Tina S_9
5
|
May 13, 2024
The client really enjoys when the caregivers come. They pay attention to his needs, they tell me when something is wrong, and they do what I ask them to do. I would recommend this agency because the caregivers they send are quality and very caring.
Kathryn W_4
5
|
May 13, 2024
They found someone to deal with my mom. They are there and consistent.
Pat P_9
2
|
April 29, 2024
They could prepare meals. They do not back up what they say they're going to do, and they sub-contract.
Cynthia S_17
4
|
April 23, 2024
They help me with a shower or sponge bath. They help me with preparing food and cleaning. I have never tried any other company, but they seem to do a good job.
Brent M
5
|
April 23, 2024
It seems to be working out fine. They take him places and prepare his meals. They are the ones that I am familiar with right now.
Nancy B_65
5
|
April 9, 2024
When they are here I am able to go do things I need to take care of. When I need them they have someone available for me.
Jean G_15
5
|
April 9, 2024
It is a relief to know that there is a decent intelligent person taking care of my mother. I like the quality of the caretakers.
Renee A_4
5
|
April 9, 2024
They have made my experience positive by being available when needed. I like that they are very responsive, flexible, and willing to do anything within reason.
Robert T_18
5
|
March 27, 2024
My father-in-law and I both lost my husband, his son, and it was very stressful for me. They have taken a lot of stress off of me. I love the communication. If a caregiver is not able to show up, they have a replacement caregiver in a half hour.
Elinor P_2
4
|
March 22, 2024
They do a good job taking care of her. They missed an appointment last week.
Leslie S_16
5
|
March 15, 2024
They try to solve any problems that come up. They listen to you.
Anonymous_1710518109
4
|
March 15, 2024
They help us get to the bathroom. I would like lower prices.
Lindsey M_1
4
|
March 12, 2024
The services give a peace of mind knowing someone is there with my mom. It provides companionship for my mom. The people that do the scheduling, there has been some conflict recently. There was no communication about the caregiver when my mom was released from the hospital.
Gail H_15
5
|
February 27, 2024
They made my experience better with the comfort of care and reliability. They have reliable staff. They were always there on time.
Susan L_39
5
|
February 20, 2024
They help with the day-to-day stuff. They have handled emergencies well. I like that they keep in touch.
Joanne M_17
4
|
February 9, 2024
The fact that they show up when they say they are has been very helpful. The caregivers are always on time. We tried a few caregivers and finally found one that we really like.
Caroline K_3
5
|
January 27, 2024
The caretaker volunteers to do things above what is asked of her. Concierge Care has provided the dependable care that we need.
Alberta G_1
5
|
January 23, 2024
The girls they send have been very reliable and helpful. They provide good care and there is no contract.
Judy K_22
5
|
January 19, 2024
They are very helpful when they are here. It is nice to have them here, and they help me with whatever I need. I am by myself, and I don't know what I would do without them. I would recommend them because they do try to assign us with people who know a little about us. They ask us about our animals and that kind of thing. That is important to me.
Charlene B_4
5
|
December 20, 2023
They help her into the bathroom. They help with fixing her something to eat. They're very friendly and tell you exactly what to expect.
Laura H_24
5
|
December 20, 2023
The caregivers help me with taking me to medical appointments. When I've called and needed something they've always provided it.
Patricia B_38
5
|
November 17, 2023
They helped me with personal care in my home. I like the quality of care provided.
Anonymous_7678
5
|
November 9, 2023
She does what I ask her to do. I like the companionship from Gabby. I like the lady they send me, Gabby.
Anonymous_7635
3
|
October 24, 2023
Her life is better than without them. However, they need to improve their ability to bring experienced caregivers. They need to improve the quality of candidates.
Jean M_33
4
|
October 12, 2023
The client lives in assisted living, and they help her with her morning rituals and stay until after lunch. She does very well with them. They save the staff from having to come and do everything. They provide company for Jean, which is what we were looking for. They are very reliable, and I haven't had any difficulty with them calling me and telling me someone can't come in. They are dependable.
Timothy O
5
|
August 28, 2023
They've made his experience positive by being there when I ask for help. I would recommend Concierge Care to others because they're dependable, and they do a good job.
Frank W_10
5
|
August 24, 2023
There's no improvement, she just needs someone to help her. The lady that comes over here does an excellent job.
Dennis S_24
5
|
August 11, 2023
They have been good to me. I just like the people they have working for them.
Anita R_5
5
|
July 20, 2023
It is very helpful. They are on time.
Jane T_7
5
|
July 14, 2023
I need them, they help with anything I ask. I like that they are very thorough.
Donald S_30
5
|
June 23, 2023
The services have freed me from doing so many of the things such as beds, laundry, cleaning. The caregiver takes husband to the pool and helps him exercise and takes good care of him. I like the quality of the caregiver. She is so conscientious and just a joy to be around. She has a big smile, s so willing, and is self-motivated.
Sandra O_7
4
|
May 30, 2023
There is nothing that can be improved. They answer the phone and response promptly.
Doris K_5
5
|
May 16, 2023
We have had a positive experience because the caregiver we have is able to respond to a lot of different needs, including personal assistance to the client. I would tell a friend that Concierge Care is very reliable.
Bob S_42
5
|
May 10, 2023
The most helpful thing that the agency has done is being responsive. They cooperate as well. I like that Concierge care is responsive to the caregivers.
Anonymous_7271
5
|
April 26, 2023
They help with exercises and preparing meals. They help with toileting and dressing. I like that they are efficient and like the people. I like the flexibility with us. We had some caregivers that were not a good fit, and we got them out quickly and got some better fits.
Kathy B_41
5
|
April 26, 2023
Rouncey makes sure she doesn't get up unassisted. She helps with bathing. She helps with making sure she gets her food, especially since I may have to run out and do errands. She understands my mom's diet and the importance of hydration. She does a great job making sure she has some kind of melon every day which helps a lot. I don't have to worry when I leave. They're accessible and the woman who is with him started out 3 days a week and became available more and the office responded to our desire to have her more. There's always someone to pick up the phone and they get back to you right away.
Richard L_16
5
|
April 25, 2023
The response time is right away, and they fill in the gaps when needed. I like this agency because it is a very good organization.
Kathryn M_7
5
|
April 19, 2023
Overall, the services have been very positive. They help me the most by supplying good people. I like their reliability and their employees.
George G_15
4
|
March 22, 2023
They've been here for more than a year. My husband laughs and talks with them. My husband has a g peg, and we would like to see someone that would feed him. I can't leave the house because I have to feed him.
Sarah F_5
5
|
March 21, 2023
They have provided the care needed for Sarah. They are easy to deal with.
Rebecca P_6
5
|
March 9, 2023
I am not there, we are 3,000 miles away. They have helped the most with having someone there with her. I like their response time and helpfulness.
Anonymous_6979
3
|
February 28, 2023
We don't really need care at night. The other ladies who come have put my mom at ease. She feels very secure that the ladies are around her at night. They don't have to do as much work, my mom is independent but just has to be watched so she doesn't fall. One of the caregivers was kind of rough and not very nice. I wasn't the only one that thought that, other caregivers thought so too. Culturally she is not tolerant and found the patient disgusting. We only had her two days and I told her not to open the door for people, that I would, and she did, but she got mad and instead of saying "sorry" she asked if we had a video camera.
Robert C_66
5
|
February 27, 2023
I am very happy with the caregiver that I have. They always stay on top of everything.
MaryJo S_1
5
|
January 25, 2023
They take the problem away from me. They are reliable and they show up everyday.
Deane W
5
|
January 23, 2023
They have personal interactions. They've been able to meet the staffing needs as we've needed them.
Anna G_12
5
|
January 12, 2023
They answer my questions and they provide the care needed. They are very concerned and keep me informed.
Fran T
5
|
January 12, 2023
This caregiver give my loved one a shower, shave, fixes his lunch and breakfast, alongside doing some other things. I like the patience that they have working with my elderly loved one.
Margaret L_18
5
|
January 10, 2023
It's been very pleasant. They have impacted my life greatly. This agency knows their business. They are professional and respectful.
Carl P_2
4
|
December 30, 2022
They have done well by taking out my trash when needed, straightening up the bed, and offering to fix food for me every day to make sure I eat. They are usually on time, and if they are not, they call me to inform me about that, so I'd recommend them
Anonymous_6757
4
|
December 12, 2022
I need the services. They have helped the most with calling me when the caregivers don't show up. I don't know any other companies. It is always a different caregiver coming.
Mary L_41
5
|
November 23, 2022
The caregiver provides companionship on a daily basis. The agency is very attentive to the client.
Barbara P_49
5
|
November 11, 2022
The patient can count on the caregiver. They keep in contact with me a lot.
Kathleen _4
5
|
November 10, 2022
They work with us if we need to make any changes. They keep me up to date regarding any schedule changes.
Victoria "Dolly" T
5
|
October 27, 2022
They have made life easier by giving me peace of mind. I like that they are attentive.
Richard C_35
5
|
October 24, 2022
They do a great job. They provide qualified aides.
John "JACK" K
5
|
October 20, 2022
So far, so good. She is always available to assist him with what he needs. I like the reliability so far.
Anonymous_6620
5
|
October 18, 2022
I just know the care is easier on my mom, so she does not have to deal with my dad all the time. I like the response from the office team.
_1
5
|
October 11, 2022
They provided caring people. They are responsive.
Nicole L_4
5
|
September 27, 2022
They have provided good people for my dad. They are friendly.
Anonymous_6523
2
|
September 14, 2022
They need to know how to use a Hoyer lift and make sure that they are cleaning the patient. They can have better coverage. We had a number of people not come for their assignments and no one showed up.
Santy G
5
|
August 29, 2022
They have made my experience positive by being responsive. I like that hey are dependable 99% of the time.
Arthur T_3
5
|
August 22, 2022
They take care of my catheter bag, they change my diaper, and they provide me with lunch or any tasks I need. I recommend them highly for the promptness, the quality of care and the attentiveness of the staff.
Esther K_3
5
|
August 9, 2022
They have helped the most through driving to doctor's appointments. One thing I would tell a friend is that the workers are very capable.
Hugo D
5
|
July 22, 2022
They are prompt and efficient with their service. I like the personnel they have.
Anonymous_3227
5
|
July 22, 2022
The agency has quality staff. I like this agency because they follow up.
Dallory Y
5
|
July 20, 2022
The services provided gave me a peace of mind. They took extra time with the family to provide care.
Shirley G_7
5
|
July 12, 2022
I cannot walk on my legs by myself so they help me with everything. I love my caregiver.
Mary J_45
5
|
June 28, 2022
Tina is an amazing help. She's very professional and is very neat. The caregivers provide amazing care for her. It's comforting to my mom to have someone there to watch her.
Ed L_6
5
|
June 27, 2022
My husband has Parkinson's and I'm about to have hip surgery, so she helps us a great deal with laundry and chores. They are very prompt and do what I ask them to do.
Richard T_14
4
|
June 10, 2022
They have kept me covered most of the time with minimal gaps. Some of the aides they sent weren't good at their jobs. I had to show them techniques to properly change out the tub underneath him.
Phillip S_5
5
|
June 9, 2022
The services have a huge impact. My dad was falling at night when he had to go to the bathroom. That has stopped now. That is why I asked the agency to step in. They keep him safe at night. They are very reliable and they are kind people. If there are any problems, they call.
Donald "Don" H
4
|
June 9, 2022
The agency has helped me the most by having caregivers available for the hours I need them. I like that they help me keep my coats washed and clean and they make my bed up.
Peter W_4
2
|
May 27, 2022
The agency could send more qualified people. They need to improve on getting qualified caregivers.
Peggy W_9
4
|
May 18, 2022
They have provided me peace of mind that someone is there for her. I think any improvements would be specific to my mom's situation, but they are very responsive to my considerations. That said, there have been people that might have needed perhaps better training.
Donald K_10
5
|
May 18, 2022
They help by providing overall care. They help with wheelchair transfers. I need help with the physical things. I like that they do their best to get a caregiver for you who matches with you.
ChrisC
4
|
April 30, 2022
The agency is helpful by doing everything they are supposed to be doing. I like that they have flexible hours and take changes in consideration. They accommodate my dads schedule.
Anonymous_5944
5
|
April 14, 2022
They help us do things we couldn't do ourselves. The people showed up on time.
Thomas N_4
5
|
March 29, 2022
My caregivers have helped me the most with preparing food. I like the people the agency has working for them.
Prabha & Vasant G
4
|
March 18, 2022
I like the availability of the caregivers, and that we are getting the care we need for the times we requested from Concierge Care of Daytona. Concierge Care of Daytona is great, but very expensive. I like that the caregivers have the availability we need.
Colleen B_7
5
|
March 18, 2022
They help with cooking, light housekeeping, and they wash his laundry. They have been dressing his wound every day. They help me take him to the doctors. They have been very helpful. I appreciate that they are very accommodating. We are really happy with the caregivers that come.
Debbie R_13
5
|
February 22, 2022
Helping me to recover at a maximum point. The expert care that I received was excellent.
Reed C
5
|
February 17, 2022
It was a fine impact. The caregivers did what they were supposed to do and they were more than appropriate. They did everything correctly and they were pleasant. I liked that they did what they were supposed to do. If I didn't like the agency, I wouldn't go back to them. They were just fine with me. I was very pleased.
Anonymous_5719
4
|
February 14, 2022
I was not very satisfied with some of the caregivers. There were some issues with language barriers. The scheduling needs to be improved. I did not make it on the list for five nights in a row.
Priscilla N
5
|
January 28, 2022
They interact socially with the client. They notify me when there is going to be a lapse in coverage. There is a lot of communication.
Edward P_6
5
|
January 26, 2022
The agency has made our lives easier and its a good experience for my father. I like the caregivers they have provided me.
Judy Z_3
4
|
January 14, 2022
I work four days a week, so someone is here while I am working. She resents that I am not there but she handles things okay. There is nothing really that Concierge Care could do. Judy is not an invalid. She needs more of a companion and someone at retirement age who can provide companionship rather than a nurse.
Anonymous_5506
5
|
December 30, 2021
With her being in assisted living, I'm not there for her all the time. When she had her stroke she needed someone to be there to do all kinds of things. We absolutely need the caregiver she has now. The caregiver right now is good. It depends on who you get. They could charge less. That's it.
Margaret T_7
3
|
November 22, 2021
They should answer my phone. They need to get people to know what they are doing.
Louis C_5
5
|
November 22, 2021
They help me with showering. I like that they're very reliable and always on time.
Willie D_1
5
|
November 12, 2021
They take care of my father and they explain what needs to be done. I like how they are very professional and keep in contact with me. The amount of care they give is excellent.
Walter "Walt" W
5
|
October 25, 2021
They are always willing to work with our schedule. Their caregivers are amazing.
Laurie C_6
3
|
October 21, 2021
They call us and let us know what is going on. They should improve the quality of the providers.
Bruce W_7
4
|
October 12, 2021
The agency is helpful by always being there for me. I would like to see the agency have backups ready to go. I want to have substitutes for last minute changes.
Nona B_1
5
|
October 12, 2021
The agency contacts us and is flexible. We've decided to adopt our caregiver as our own!
Betty S_26
5
|
September 15, 2021
She is wonderful and is like a family member and sees to my comfort. I like the aides.
Anonymous_5088
5
|
August 31, 2021
They filed the reports on the portal so I could monitor if I needed to contact anyone else. I like the portal and how if you had issues they took care of it.
Luise K
5
|
August 17, 2021
They help most by taking care of my mom who lives alone. Everybody has been really professional and reliable. They take good care of my mom.
Alex V_2
5
|
July 29, 2021
They assist with dressing and bathing. When I need their services, they usually provided it quickly.
Donna M_27
5
|
July 27, 2021
I like the equipment they use for their physical therapy sessions. After having a sprained knee and a stroke, I've had a hard time with my mobility. They keep my place clean.
David M_41
4
|
July 19, 2021
If they do what they say they will do that would be great. Some caregivers cannot even lift my husband, and there were two of them and they still couldn't do it. I do have a couple of great nurses that have been here. Right now I would not recommend them to someone.
Christopher W_5
4
|
June 24, 2021
It has been pretty helpful. They straighten out my oxygen hose. They help me cook and do dishes. They help me with my pets. They hire very decent help. A lot of their people have been really great.
Michael H_23
4
|
June 22, 2021
I'm here all the time, so I could do it myself, but they help me do the job. The biggest issue is that every visit is a different person. We need more continuity; that would be very helpful.
Carolyn M_17
5
|
June 5, 2021
They help her with showering and dressing. I like that they are flexible with our schedule. I like that most of the caregivers are good and helpful.
Grace D_2
5
|
May 29, 2021
The way they take care of me has made it a positive experience. I like the girls they have sent me. They are good and friendly.
Anonymous_4835
4
|
May 22, 2021
My mother has a caregiver to pay attention to her, and they have the training to support her medical needs. They try very hard to accommodate me.
Anonymous_2712
5
|
April 24, 2021
I don't think the client would be alive without them. I like the consistent care. There is no lapse.
Pam B_8
5
|
April 22, 2021
We like having someone else here for him. They have been reliable.
Lenor R
4
|
April 16, 2021
The caregivers are caring and compassionate. I requested that certain things get done at certain times and it took a lot of time to get them to do that the way I wanted them to. They said that they were not doing the things how I wanted them to because I was not communicating with the caregivers. I thought that was what the care plan was for. I thought that since we went through the care plan that the caregivers would follow it and that the office would make sure that its being followed instead of me having to tell the caregivers directly what I wanted.
Jessica M_3
1
|
March 30, 2021
They should be able to do the job that has been requested. They need to respond to their customer's queries and get more organized and send people on the days that they said they were going to.
Gail B_5
5
|
March 19, 2021
Luna does everything for Frank, she is marvelous. I love Luna, our home health aide is wonderful.
Betsy H_1
5
|
March 16, 2021
They are responsive when I call. They are very compassionate and they do everything that needs to be done.
Michael H_19
5
|
March 9, 2021
They have improved her quality of life. I think she is happier because she has interaction with the home care provider. She feels safer since someone is there to assist her when needed. She has taken more showers. She is not fearful. I have recommended them. Every time someone has called me they have been very polite. I already knew I would like the person that is working for me. They are very easy to talk to.
Peter H_4
5
|
March 9, 2021
They make his life easier as my dad gets used to the care he is getting. They help him with his exercises. I would recommend this company because they have done a wonderful job caring for my father.
Susan M_33
5
|
February 25, 2021
They've communicated well with myself and my siblings. They provided us with consistency. We have the same caregiver Monday-Friday and the same one for Saturday and Sunday.
Joe M_8
5
|
February 17, 2021
My caregiver will give me advice. My caregiver is attentive and on time. She is alert to my physical being, which is important. I have had a consistent caregiver with this agency.
Sue B_19
5
|
February 11, 2021
They provide the help that I need, so I can have a little bit of down time with my mother. I like that they are reliable. When they bring someone here who doesn't match, they find another replacement.
Charles A_7
4
|
January 28, 2021
I think they should interact more with him. Maybe they try; I've talked to one girl who goes above and beyond, but the others don't always. Some of the caregivers don't take a lot of initiative to do extra things, like housekeeping. They don't go above and beyond, in my opinion.
Robert H_53
4
|
January 27, 2021
I don't have use of my legs so they come help me throughout the day. I have had a couple girls come and they were pretty clueless. One girl didn't even bring gloves.
Jim M_22
5
|
January 19, 2021
Instead of me getting everything the caregiver does everything for my wife. They do whatever you ask them to do.
Richard S_28
5
|
January 12, 2021
They keep an eye on my father and I can put my faith in them that they will care for him. They are helpful and reliable. I have not had a problem with robbery.
Nancy B_36
5
|
December 21, 2020
It gives me a chance to get out of the house. Our caregiver seems to be very nice and caring and my wife likes her. We're happy.
Elizabeth D_11
5
|
November 20, 2020
They get everything set up and make it a smooth process. They are very professional and help and will go out of there way to help you.
Chuck T_1
4
|
November 20, 2020
The good caregivers have been very kind to us. We have a good caregiver now.
Lynn B_1
5
|
November 20, 2020
I like that they have gotten me an aide from 10am to 9pm which is exactly what I needed. If one girl can't make it they try to find me someone else. I like their responsiveness to my needs.
Pauline P
4
|
November 18, 2020
They could improve the training that they give the caregivers. They shouldn't wait for the client to tell them what to do. They could be more attentive to the patient's needs like doing chores instead of just sitting around and playing on their phones. I would recommended them because they're still good.
Harry W_1
4
|
October 30, 2020
She knows what she's supposed to do and she usually comes in and does it. She's only here three days a week and she should come on time. I've been a little bit unhappy with the caregiver, but I told the caregiver about it so I hope it changes. There was a mishap with the caregiver getting my loved one into the chair. My loved one has a tear in the skin and the elbow is all bruised.
Tracey M_4
4
|
October 29, 2020
Many of the caregivers are very caring and loving. They treat her as an actual human. I feel like the company needs more caregivers so that they don't have to constantly change caregivers.
Traci M
5
|
October 28, 2020
They provide someone to be with my father. I've liked the caregivers. I like that they're responsive and there if you need additional help.
'Mary Louise' W
5
|
October 27, 2020
They are just generally good at helping me out. I like that they are very nice.
Cynthia C_4
5
|
October 22, 2020
I am able to call at the last minute and they will accommodate me. They are very customer friendly and professional people
Mark H_9
4
|
October 15, 2020
They could improve communication, because that's always an issue with anybody. She makes sure my mom's safe. There was an issue early on where the caregiver called in sick and there was no replacement found. That messed up my day.
Carol O_2
4
|
September 30, 2020
With one exception, everyone they have sent has been very helpful and have helped the most with companionship. They need to improve with the scheduling because one day I was supposed to have someone and no one showed up. Another time someone came when I had cancelled it.
Suzanne H_3
4
|
September 29, 2020
They tend to argue with me about our different opinions. They need to interview their caregivers more thoroughly.
Anonymous_4045
4
|
September 16, 2020
It was concerning to let in strangers into our home. That is the only thing that is uncomfortable for us. They could reduce their fees and then I would be more likely to recommended them.
Sandra R_20
4
|
September 16, 2020
They could have not changed the people so often. Once I got used to someone, they would change them. The communication with their employees need to be better. They never seem to know how to get to my home.
Karen C_26
5
|
August 26, 2020
The care team that helps my mother have been quick to update me. This morning my mother was not feeling well and passed out and the caregiver was able to get back into bed and she did not fall. It was because the caregiver knew what she was doing so she did not fall. I go to sleep better at night knowing that they are making it their job to keep me informed and keep my mother comfortable. They are exceedingly responsive. If we place a call we always get put to the person that we need and if we can't get someone they will call back. They were also looking to align the right people with my mother. I like that we can work with them at my house and at Lexington.
Tim S_8
5
|
August 19, 2020
They take care of doing laundry and cleaning the house for me. They are easy to work with.
Richard B_31
5
|
August 14, 2020
I am a teacher, and I am going back more confidently because we have a good gentleman who has taken great care of my father 5 days a week. The physical therapist has done a great job in measuring his progress. We have had a few people come out to try to help my father, and we wanted a male, and they kept at it until they found a good one for us. Lisa has worked with us very well to help us find a good caregiver. They are great, they have great people, and they have helped us navigate things so well.
Sharan M
5
|
July 30, 2020
I don't think they have done anything wrong. I like the flexibility, level, and communication.
Kathleen H_1
5
|
July 30, 2020
They have helped the most in being able to provide affordable service. I am really happy with the caregivers that I happen to have. We have had them for over a year now.
Doreen B_2
5
|
July 29, 2020
Having the help in the house allows me to be able to do what we need to do during the day. I liked her when it came to getting set up. They are flexible with the number of hours.
Pat C_8
5
|
July 27, 2020
They care for all of my husband's needs. They make his bed. They send us excellent nurses.
Peggy T_6
5
|
July 27, 2020
I live several hundred miles away and cannot be there to take care of my mother every day. They have done very well and listened to me and corrected things.
Susan M_29
5
|
July 21, 2020
It's been a tremendous help to have them and they are patient in dealing with my loved one. The CNA's that come out have all been very nice, professional, and helpful.
Agnes R_2
5
|
July 21, 2020
They take care of my mom and it gives me peace of mind and cleans my mom. I like their responsiveness, consistency, and punctuality.
Anonymous_3839
5
|
June 29, 2020
By helping me find the needed help. It is easy to use them online.
Faith O
5
|
June 26, 2020
It gives me time to rest at night. I like their service, their people, and the pricing.
Connie B_10
5
|
June 25, 2020
I don't know how we would live without them. They have been very good to communicate with and they follow through with things.
Janice W_4
5
|
June 16, 2020
They are able to help him with daily hygiene. They are easy to talk to and right there to help with any problems.
Julie S_13
5
|
June 16, 2020
They give us peace of mind. I know that my father is in good hands. They have been very flexible and they have quality caregivers. I like the family room where the caregivers can post their notes. That way we can see what my father's day was like.
James S_21
5
|
May 29, 2020
I have been impressed with the service providers. I like how responsive they are.
Lu A
4
|
May 27, 2020
My father is not taking well to having caregivers in his house. I think they have tried everything and he is difficult to be with. I think the caregivers have been good and caring. They are decent people and all female so far. I think they have been responsive. I like their billing and administration process. It has been easy to deal with.
Annette W
5
|
May 20, 2020
They help me with getting in and out of the shower. I like the caregivers who come and they are always prompt and on time.
Joseph B_16
5
|
May 18, 2020
They work very well with me. They intended to work with me very nicely.
Anonymous_3609
4
|
April 28, 2020
They could have more continuity between the different caregivers so they can talk to each other about what they have done with the care. They are dependable, I can reach them at any time, and the price is reasonable.
Anonymous_1617
5
|
April 28, 2020
It is highly important for me to have them. They are reliable and the people are friendly.
Edi M_1
3
|
April 21, 2020
I would like the agency be able to schedule people with us and get people when we need them. The people they have sent out have not been well screened and I feel like they must not even know who they are sending.
MaryBeth T
4
|
April 15, 2020
It has been very helpful but we would like them to take more incentive with her and be on time. They could also bring their own gloves. Almost all of the people are nice and kind and I have felt comfortable with them in my mother's house.
Robert G_35
5
|
March 25, 2020
It is very helpful because the staff that is coming out is wonderful, attentive, and wiling to do anything to help. They are very dependable.
John B_40
5
|
March 25, 2020
They are quite caring towards her. We like their communication and how reliable they are.
Jim D_14
5
|
March 12, 2020
My loved one is very happy with the caregiver. The caregiver they have with my loved one is personable and extremely helpful considering the rest of the family is out of town.
Louise W_3
5
|
February 25, 2020
They help my mother with bathing, dressing, feeding her and making sure that she is safe while she is ambulating. The caregiver we have now is very consistent, and there are very few times she doesn't arrive and leave on time.
Rick C_2
5
|
February 24, 2020
They do a little sweeping and odds and ends. They are very dependable.
David M_21
4
|
February 24, 2020
They are coming and staying with my husband so I can leave. They could have better office organization.
Anonymous_3073
4
|
January 27, 2020
They are like a babysitter for my wife. They come here once a week. They only come once a week. Sometimes they have a new caregiver, and sometimes it's a new caregiver.
Sharon &_1
5
|
January 23, 2020
They are able to do things I can't do. That makes a huge difference in my life. I like that the two caregivers that we have had have been very good and thorough and quick. You get your money's worth.
Michael G_7
5
|
January 18, 2020
It takes the pressure off of me to go over to my loved one's home everyday. They go and visit with my loved one. They talk with my loved one and they interact with my loved one.
Lisa K_1
5
|
December 20, 2019
They're timely and very courteous to my dad, so he feels safe and well cared for. They're reliable. I like their management style, and my father's gotten great care from the caregivers.
Jack H_4
5
|
December 19, 2019
My mom is very difficult to deal with. We had them coming in the evening hours, and then we reduced the hours because my mom is demanding. They made those changes without disrupting her care. They are customer friendly. We haven't had too many scheduling issues. They come when they are asked to come. They are very flexible when we needed a change.
Corrine S_1
5
|
December 18, 2019
They help by providing the service of showers. I like the office staff.
Anonymous_2992
4
|
December 18, 2019
They help her be herself. They do coddle her. They allow her to do the things that she needs to do and be strong. I have finally found a couple girls that I like.
Kal H
4
|
December 16, 2019
it is complicated so I don't know what to say about that. The quality of all of their caregivers could be better.
Gidget F
5
|
December 13, 2019
They help the most by just being here to help me with my mom. They have provided us with a very good person who is helping us out.
Richard "Dick" R_1
4
|
November 22, 2019
We are hoping to have them do some activities with him to help with his motion as well as cognitive activities. I like how the communication has been great. We ask them to send out a little summary of him to see how he's doing. The communication is great and so is the care.
Anonymous_2846
4
|
November 21, 2019
They need to anticipate needs. They could communicate better from the home office.
Julie I
5
|
October 29, 2019
They have gone out of their way to do things that I didn't ask them to do, like doing my dishes or things like that. They are overly accommodating. I like the quality of the people that they send out.
Maryanne M
5
|
October 29, 2019
I am being helped a lot. They get her out of bed and changed. They feed her too. The price is too high. They are as good as any. The girls are really nice.
Joe V
5
|
October 28, 2019
My mother is not in such a severe state that I cannot function without them. They do provide a person for my mother for when I am not around, which is critical. The management is very good. They are good at communicating.
Cleo H_3
4
|
October 15, 2019
They could lower their prices. They are the highest in the area. They could improve timeliness, and we have different caregivers all time, which is why we are leaving.
Rose K_1
4
|
October 15, 2019
They do help me out. I've had a few rough spots as far as finances with them. The first three times that I used them and somebody took care of that.
Sandy C_10
5
|
September 27, 2019
She is bedridden, so they do everything that I do for her when I am not here. I like the young ladies that they send us.
Brian K_4
5
|
September 26, 2019
I like that they're responsive. There have been a couple of substitute caregivers who have come who were terrible, and when I talked to them about it, they corrected that immediately.
Laurie C_2
5
|
September 11, 2019
Without their services, my in-laws would not have been able to stay in their home, or together, prior to his passing. Now, my mother-in-law is able to stay at home. Their responsiveness and quickness are great.
Zelda E
5
|
September 11, 2019
They take care of her, take her to the bathroom, sweep the floors, and do anything else. They do a good job. We like the people who are coming, and we like the way they do the billing. I just print it out.
Susan J_6
5
|
August 27, 2019
The caregiver has been with me for almost three years now. She is great and does everything. She changes the beds, fixes the meds, feeds her, and showers her. I know they have problems with lining people up. If I get a hold of them and say that the caregiver now is going to be gone, they can't call me until the day before. That can't get people lined up that far in advance.
Mary W
5
|
August 27, 2019
It has been wonderful. They have been there for her. I like everything. It has been great.
Paul L_4
5
|
August 20, 2019
It's made it a lot easier for us. They do our medicines for us, and I have gotten to the point where my hands are arthritic. I can't open the bottles. They are prompt and nice.
Glenn E
4
|
July 18, 2019
They could make my life easier by sending me invoices. I would like them to be on time when we give them the time frame to show up.
Jeannie G
5
|
June 27, 2019
They listen to what I need and send me a person that can do the job. I am homebound and in a wheelchair. I can't do my laundry because it's down the steps. I can't do a lot of cooking other than microwave stuff. I can't use hot pans and reach across the stove. She is professional and roughly my age. I had another company that kept sending me people that were high school to early college age, and they weren't interested in helping. It was not a good situation. They had health situations of their own, so they couldn't help me with what I needed.
Cheril T
5
|
June 27, 2019
They stay with him at night so I don't have to worry about him falling out of the bed at the rehab center. He has dementia, so it's difficult for him at night. He gets pretty disoriented. All the people that they've sent for my dad have been really good and caring. He likes them all. I haven't heard him complain about any of them. They're just really nice to him, which I really appreciate.
Joyce S_4
5
|
June 27, 2019
She keeps me so clean. Everyday or every other day, there's a bath, and she washes my hair. She makes sure I drink enough water. She makes sure I have food. She makes sure that I have everything that I need. I have the most wonderful caregiver in the world. She watches over me like a hawk, and if something isn't right, she calls the hospice right away and gets me care. She knows the care that I need.
Elaine T
4
|
May 29, 2019
Providing the aides has really been the most helpful thing. Some more communication from them would be ideal, though. I think the biggest thing for me is communication. I have contact with the aide and have no communication with a nurse or a supervisor.
Margaret C_8
5
|
May 17, 2019
I can leave the house five days a week now. They are very responsive when you need someone to come in. The woman we have had coming in is great with him and he is comfortable with her.
Leif M
5
|
May 7, 2019
The caregivers help take care of my father so that I don't have to it when I'm out of state. The company is flexible in what they have to offer.
Carol B_6
4
|
April 9, 2019
The provider has helped me during the day so that I have time to myself. They make sure she takes her medication, feed her breakfast, and keep the place clean. I would like to see the people that they send be improved. They should not be giving the care. They send a 7 months pregnant woman to an elderly person. My mom has to help her. Not all the people are qualified. Some just lay on the couch and sleep.
Joseph M_8
5
|
March 16, 2019
The person that we have is very skilled and effective. The fact that they were able to find someone that fit the bill.
Robert C_26
4
|
March 13, 2019
Most of what they do is positive for him, and they do lots for him. They come right away when he needs them. I like that someone else does the cooking for me.
George R_6
5
|
February 25, 2019
They multitask well. I like that they are readily available.
Anonymous_1539
4
|
February 21, 2019
They help me the most by giving me peace of mind. I would like them to improve their website.
Bonnie O_1
5
|
February 8, 2019
He had the comfort of having someone here in case of emergency or if he needed someone. They have flexible hours.
Carole H
5
|
February 8, 2019
My husband looks forward to the person coming over. I have changing needs but there have been times when I needed extra time and they sent someone right away.
Teresa (
4
|
February 6, 2019
She couldn't do it without them, but there could be more contact with caregivers and my mother. There could be more interaction. I like the caregivers that we have.
Joyce M_7
4
|
January 11, 2019
It's had a positive impact. Changing surroundings is scary and uncomfortable for her, and the caregivers are able to help ease that transition. I certainly would recommend them. Nobody's perfect, and they can improve the communication a little bit. I've been having difficulty getting reports and stuff. I believe the caregivers have been doing what we expected them to do.
Anonymous_1229
5
|
January 11, 2019
They are very consistent and reliable. They always have filled spots when I need them, and they have quality people.
Joseph &
5
|
January 8, 2019
They have helped the most by being flexible and doing what I need them to do. They are responsive to me and don't complain about anything at all. I have been satisfied with everything so far. I like that the girls are flexible and do things, without any grudge or complaint.
Christie H_1
5
|
December 19, 2018
They have a friendly and respectful service. Everyone is very kind to me.
Marjorie G
5
|
December 15, 2018
It has really helped relieve my husband from doing all these things like doing meals and keeping me clean. They seem to be knowledgeable and caring people. I enjoy them.
William H_10
5
|
December 13, 2018
They make my life easier by sending me an aide. They are always attentive to the calls that are made. They always call back.
Patricia L_2
4
|
November 28, 2018
I do not have problems with them, so it is cool that I have the care. They are so good, the caregiver is good for me because I had a stroke and I have to do showers and she does my cooking and my laundry.
Duane S_1
5
|
November 14, 2018
They are a life saver, and I would be tied up in knots without them. They clean the house, which is good because I have a bad back. They also take care of my wife. The person we have coming out is very conscientious and is a hard worker. They seem to care a lot about my wife.
Anonymous_847
5
|
November 6, 2018
They are prompt and come when they're supposed to. They help do my dishes and laundry. I leave instructions when they come and they do what I ask.
Nicolette "_1
5
|
October 29, 2018
She helps me get dressed. I couldn't function without her. She cleans the house, too. I have the same care girl and she is wonderful and takes good care of me. She is fast and quick. I couldn't say enough about her.
Jean C_1
5
|
October 26, 2018
The days that they come are always so much better for me because I get to do things that I don't normally get to do. I have had nothing but good people. I am impressed with the people who work there.
Stella B
5
|
October 16, 2018
I am able to go out without worrying. I can have nice conversations with the caregiver. The gentleman we have is like our son. He is polite and nice to us.
Melvin B
5
|
October 8, 2018
They have all been good. I like that I have a caregiver that is with me most of the time for 7 days a week. I like the services they provide.
Victor G_2
5
|
September 25, 2018
They have helped the most by brightening my day and cleaning my house. I have a very pleasant person here who is constantly working and brightening my day.
Tessie T
5
|
September 7, 2018
They have trained the caregivers to fit my needs, which is great. They are caring, warm, and understanding.
Ruth S
5
|
August 6, 2018
They take care of my father and do other duties as requested. The people are the best resource. They hire well.
Carol C_5
5
|
July 25, 2018
They help my loved one the most with hygiene. They provide me with written documentation about how well everything is going. That really helps me.
Donnie W
5
|
July 6, 2018
They have helped me the most by just being here and taking care of me. I would tell a friend how much I appreciate having them here.
Sammie D
4
|
June 21, 2018
They get there to do her leg wraps most of the time. They'll do her leg wraps. The only way they could improve is to make sure the people really show up all the time.
Caroline S
4
|
June 20, 2018
They have helped her by being there for her and reminding her to take her medication. I like that I can call and get someone quickly to take care of my mom.
David J_4
5
|
June 13, 2018
It was nice to know that someone was there with her. My loved one was thrilled with the care they provided. She was happy with them.
Elsa B
4
|
June 13, 2018
It freed up some of my time and some of my worry. They're as good as any company.
Linda L
4
|
June 8, 2018
They help me by driving me to the store and things like that, and they are good company to me. The lady who helps me a couple times per week is good, and it's been a good experience.
Geraldine F
5
|
June 7, 2018
I couldn't have survived without Concierge Care. I have very serious conditions and I don't leave the house, so whenever I needed to leave, I called them. I was confident that I could leave the house with them. I'm doing much better now thanks to them. It had a lot to do with their care. They are friendly and easy to deal with. They were always there when I called and they took care of my needs.
Katie K
4
|
June 7, 2018
I get some freedom. They seem to have a hard time scheduling and being consistent.
Ramona N
5
|
June 7, 2018
They have made my life easier by coming twice a week to give me a shower. I like that the caregivers are polite and on time.
Tom M_5
5
|
June 6, 2018
Their nursing skills were great and they kept my husband upbeat. They put a smile on his face and mine. They were always responsive in the care. Each of the caregivers were well prepared and they were compassionate.
Jean L
4
|
May 25, 2018
He doesn't want them to do anything for him. He won't take a shower. They should get him to be more agreeable. They are on time and try to fill up their time here with work.
Myrna F
5
|
May 24, 2018
The care level is great as a companion. The caregiver is not just someone who will hover over her all the time. The care they provide as a patient needs it. They listen to you. I can contact them at any time. I even have the cell phone number of the main person there and I can text and she will respond.
Cynthia T_1
4
|
May 23, 2018
I went through two aides that didn't work out, and I finally have a third aide that seems to be working out. I think they need to do a better job at vetting these people. I think that's why the first two didn't work out. I haven't been with them that long, and the hard thing for me was the first two aides didn't work out at all. I'm on my third aide, and I talked to my daughter, and she said I may have to kiss a few frogs before you get your prince.
Paula F
3
|
May 22, 2018
The girls that helped me were great and actually performed the services by doing what they were asked to do. They could get their communication better with each other, and with the girl that billed me and sold the services to me.
Vernon C
5
|
May 18, 2018
He has to be watched on a 24-hour basis, so it makes it so I don't have to be here all the time to help him. The girls seem very knowledge, and some of them are very attentive. They take care of the basic needs that need to be met, as well as special requests.
Joyce L_1
5
|
May 18, 2018
They take me to my doctor appointments. They will run to the store for me if I have to get something in a hurry.
Frances B_5
5
|
May 8, 2018
I like the way that they take care of the person that they are taking care of. They've helped me out with shopping, helping me to take a shower, and they help me to keep my house neat.
Yvonne R
5
|
April 27, 2018
One of my caregivers currently takes care of my aunt. They are wonderful! They are loving, sweet, punctual, and made me comfortable. Their kindness really helped me the most because I really needed them in my situation.
Milady M
4
|
April 24, 2018
The workers do a decent job with my loved one. When somebody isn't satisfied with something, they could meet with them to talk about it. I need the help because I'm disabled also.
Michele W
4
|
April 24, 2018
There was just not constant quality with all the caregivers. Some were wonderful and some were not good at all. Them being an extra pair for eyes on my dad was helpful, but a little more feedback as to how he was doing would have been helpful also.
Jeanette B
5
|
April 19, 2018
The people that they send out know what they are doing and are well-trained. They have helped with things that I can no longer do.
Dorothy S_14
4
|
April 14, 2018
I live far away from my mother, and I need them to be reliable and dependable. When they're there, they're usually quite good. However, some are good, and some are horrible.
Peggy A_4
4
|
April 6, 2018
I have been pleased with them up until this week. It seems that I called someone and I told her over a week ago to reduce the hours somewhat. I told her I wanted 4 hours every other week but she didn't record it. She didn't find another worker. I like the work of my helper. She has a nice attitude and she is very calming. I feel new with her and I don't know what her guidelines are, but she is very willing to do anything. She is very helpful.
Kathleen B
4
|
April 6, 2018
They have some problems with scheduling and showing up. It helps me so I can get my own stuff down.
Carole S_1
5
|
April 6, 2018
The caregivers were very compassionate and caring, and I'm pleased with it. I would call again. I would tell anyone about them. They're very flexible with their hours. It would have made a huge difference if I could have continued with the hours. It would have taken a lot of stress off of me.
Diane W_9
5
|
April 6, 2018
They are very flexible and they follow through if someone can't make it. They offer consistency with the care. They are able to get my loved one up and ready in the morning.
Ann S_3
5
|
April 6, 2018
I thought all of the caregivers were all very kind and professional. They were just very pleasant to me. We lost some privacy, but it didn't matter because we needed the care.
John R_11
4
|
April 6, 2018
It's hard to get good help and when they can't send a caregiver they at least try to call my loved one but she can't answer the phone because she's handicapped so then I have to end up getting her up. When the caregivers don't show up, I would like them to call me and to not call my loved one because she can't answer the phone.
Debbie R
2
|
March 23, 2018
I would like for them to work on their dependability. The first week as pretty good, but the rest of the time they really needed to work on their dependability.
Caroline C
5
|
March 20, 2018
It was very easy to communicate. My grandmother really liked the ladies that came out. They were very nice and very pleasant. They provided some help in taking her shopping, getting her groceries, and helping her around the house.
Kathy B
5
|
March 19, 2018
The aide working with us now has been with us for five months. Getting someone is difficult, and the fact that she is reliable is commendable. I don't know what I would do without her. Having her there frees my time up, and she does things that I don't have time to do.
Sandra O
5
|
March 19, 2018
The company is very professional and they're very easy to work with. When we have someone we can depend on, it takes a lot of the everyday things off of me and allows me to focus on his care.
Sandy C_7
4
|
March 16, 2018
It's probably not their fault, but the quality of the caregivers has gone down since we started. It used to be nice because someone was caring for my mother while I am working. I just don't particularly like cleaning up after more than my mother when I get home from work. In the beginning they were better.
Iris V
5
|
March 9, 2018
They are on time. They are very attentive and conscientious. They know what I need and they do it. I do food shopping with them. I can't get out since I don't have a car and my vision is slightly impaired and I just had a slight stroke.
Jennifer F
4
|
March 9, 2018
They were very reliable but they needed to stick to the grocery list. They offered the services that I did not know were even available.
Jean P_1
2
|
March 8, 2018
The cost of the services took almost all of my life savings, which was over $40,000. The people were fine but the cost wasn't.
Laura H
5
|
March 6, 2018
If someone was in need of Concierge Care's services, they have qualified people and they are absolutely helpful. The caregivers would come in when they were asked, which helped me out a lot because I was not able to get to my mother's house at the times they came in, which was a very big help to me.
Monica V
4
|
March 6, 2018
The caregivers could take more on themselves. The improvement depends on the caregiver who's here. I don't have to do as much work for my husband.
Tanya A
5
|
January 12, 2018
They were extremely professional and they helped us out when we were in a bind. We needed someone desperately and they got us someone that night. They were only there for one night but they were able to get him to and from the restroom, give him a bath and make sure he was fed.
Valerie W
5
|
January 12, 2018
They always have been on time, and my mother seems to be happy. It allows me to work full time, and I am confident in the care being provided.
Tyrone C
5
|
January 8, 2018
The one caregiver who came to care for for my wife is very proficient and handles my wife very well. Concierge Care cheers my wife up and makes her feel good.
Barbara M
5
|
January 8, 2018
The girls are all very pleasant, eager to please, and very knowledgeable. They did everything that was necessary to make me comfortable after I was discharged from the hospital.
Betty M
4
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January 8, 2018
The people were lovely. I am disabled and had had a bad fall, they were very kind and did everything for me that I asked.
Anonymous
3
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December 9, 2017
Concierge Care was very informative and knowledgeable when they first set up the services, but that was not what we got. Concierge Care could have less contract employees and better screening of caregivers.
Stephanie L
5
|
December 8, 2017
Concierge Care were very easy to contact and set up services with. Concierge Care was able to provide in-home care so we didn't have to drive.
Ute B
4
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December 8, 2017
Concierge Care should pay their caregivers more. Concierge Care took all the profits for themselves and they took jobs away from their caregiver when she rejected one job. Concierge Care provided me with a caregiver, that is all I wanted.
Blanch A
3
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December 7, 2017
The caregiver was fine, but the car she took me in was junk. I would recommend them if they had a nicer car. The services helped me get around to the doctor. It was helpful, and it helped because it was an emergency and Concierge Care came to help me.
Linda A
5
|
December 6, 2017
Concierge Care is a good agency because they have nice and pleasant people. Concierge Care's services have made my life easier because I'm not able to drive myself around anymore.
Patricia L
5
|
December 2, 2017
Concierge Care gave excellent care for what we needed. Concierge Care was just able to take care of my dad.
Alice K
5
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December 2, 2017
Concierge Care is reliable. The services make my life easier because the caregivers drive me to the doctor, they take me to other appointments, and shopping.
Kathy D
5
|
December 1, 2017
My loved one always has good things to say about Concierge Care. I like the price of Concierge Care. Concierge Care has helped make my life easier because I had to do a lot for my loved one. The caregivers help her with showering. My loved one feels like she can trust the caregivers to take care of her needs.
Gil T
4
|
November 17, 2017
Concierge Care is good and reliable. Concierge Care was there to help my personal needs.
Rita M_3
5
|
November 10, 2017
I think that Concierge Care is on the ball, and they contact me if there are any problems. Having the caregivers here makes life better for me.
Barbara S
5
|
November 10, 2017
Concierge Care is wonderful. The caregivers are on time, well qualified, and I really appreciate their work. The services make my life easier because of the little things that I get help with.
Susan M_2
5
|
November 8, 2017
The caregiver we have on a weekly basis is very dependable. The caregiver helps the client to walk and pushes him to progress.
William S_11
5
|
November 8, 2017
Concierge Care is a very reliable company. I can leave their caregivers alone in my house and feel comfortable. The most helpful aspect of my aunt's services is that they give me a chance to go out with my husband.
June S_2
5
|
November 6, 2017
Concierge Care is very kind to me and I would recommend them to anyone. Concierge Care has made my life easier by taking me shopping and helping me eat.
Chad H_3
5
|
October 24, 2017
I would recommend Concierge Care because they have done what they have said they would do. It has been pretty easy. The services from Concierge Care have helped me in that they have allowed me to go to work.
Kelly W_1
5
|
October 23, 2017
I would refer Concierge Care to others because they handled themselves professionally and I was always able to get a hold of them over the phone. Concierge Care's services handled everything.
Wanda K_1
5
|
October 20, 2017
The caregivers were kind, courteous, and knew what they were doing. The caregiver had the most impact on my life.
Susan Ade
5
|
October 12, 2017
I would give Concierge Care 500 stars if I could! The referral for Concierge Care was at the top of the list from medical professionals in the Port Orange/Daytona area for my mother, who has a myriad of health issues. I would certainly be remiss if I failed to recognize the outstanding efforts on behalf of clients by Client Care Manager Carmen Tullius. Nothing but the highest praise for this this highly skilled, competent and compassionate individual. Go with confidence by choosing Concierge Care for you or your loved one's care. Sincerely, Susan Ade
Calvin B_4
4
|
October 11, 2017
Concierge Care has satisfactory care, and I had no problems other than some scheduling issues. I would have liked to get someone in earlier. The caregivers from Concierge Care did what we hired them to do, but we didn't need them for a whole lot.
Diane W_6
4
|
October 9, 2017
Concierge Care is very reliable. Concierge Care could have had more training on Dementia and they didn't understand my loved one's level of Dementia. Other than that we are happy with our recommendation with this facility.
Alice "_1
5
|
October 9, 2017
Concierge Care is nice and I will definitely use them again in the future. They told me I could get coverage in a short time. Concierge Care helped me know that they would be there if I needed them.
Tabitha P_1
4
|
October 9, 2017
I was not satisfied with the last caregiver Concierge Care sent me. I was satisfied with the other two or three that I had. They were good. The service should have cleaned better and washed my clothes and folded them better. They should have emptied the trash cans, which were still when they left.
Tam M
5
|
October 9, 2017
I'm happy with Concierge Care.
Sandra R_1
3
|
September 26, 2017
I was looking for a consistent caregiver from Concierge Care and that hasn't happened yet. The services have helped, but I am getting a different caregiver each time. I am never quite sure who will be showing up. I would like consistency in what caregiver is coming.
Helen S_3
4
|
September 22, 2017
Concierge Care is an average company, and they provide their clients trained caregivers. My loved one needs more than a babysitter, meaning her caregivers need to interact with her more.
Patricia A_2
5
|
September 18, 2017
Concierge Care isn't very cheap, but the services were very good. I had to get Novocaine so I didn't feel that I would be able to drive myself home from the dentist. Concierge Care was more than willing to help me with that.
Don L_1
4
|
September 12, 2017
Concierge Care is very reliable. Concierge Care made my life easier by knowing someone was there to care for my mother.
Linda F_2
1
|
September 11, 2017
I don't think that the caregivers at Concierge Care are trained. A number of the caregivers only cared about the paycheck. They showed very little empathy. Concierge Care needs to have some kind of consistency in the caregivers. There were some that were naturally caring and empathetic while others who just wanted the money. Somehow, Concierge Care needs to screen their employees to make sure that they have consistent care.
Lynne W_1
4
|
August 28, 2017
I would tell a friend that Concierge Care gave me great caregivers. Concierge Care helped me the most with showering.
Donald L_2
5
|
August 28, 2017
Concierge Care was very easy to work with and quick to respond to us. Concierge Care gave me an opportunity to go home and get good nights sleep while my husband was in the hospital.
Maveleene G
5
|
August 24, 2017
Concierge Care is a good company because they are professional, trustworthy, and if we had an issue, they worked through it. My mother could not transition from her night time recliner to a wheel to a the bathroom. We achieved that by the end of our contract.
Robert "
5
|
August 24, 2017
Concierge Care are reliable and helpful. Concierge Care made life easier by being able to get the client cleaned up, which is what I couldn't help him with.
Cecelia W
5
|
August 24, 2017
Concierge Care is dependable and gives plenty of attention. My mother also liked the caregivers at the time. The caregivers were just there whenever I needed extra help. They were mainly companions for my mom.
Gloria H
4
|
August 23, 2017
Concierge Care had trouble scheduling but the caregivers were nice. Concierge Care came and it helped me with meals.
Toni S
5
|
August 23, 2017
If the someone needs hours, the caregivers are okay. The caregivers helped do things for the client that I couldn't do.
Celeste L
5
|
July 31, 2017
Concierge Care has nice caregivers who come, and they are down-to-earth. They are understanding and are at home with the people in the house. The services allow me to get out of the house to get some errands done that I wouldn't normally be able to do if I had to stay with my dad all the time. It is very comforting to have the caregivers providing company.
Ronnie K
2
|
July 31, 2017
Concierge Care caregivers are having a hard time taking care of the client. Concierge Care sends caregivers are less than adequate to take care of the client.
Pat T_3
5
|
July 31, 2017
Concierge Care was very good. Our caregiver was really good as well. They were prompt and were just great with their knowledge. The care filled the gap really well.
Jennifer B_1
4
|
July 31, 2017
Concierge Care is very easy to work with and flexible. Concierge Care checks on my mom for me since I live out of state.
John C_6
4
|
July 29, 2017
Concierge Care is upright and on the ball. There was not a big hassle with them. The services made life easier because things were easier to handle with someone here.
John W_3
4
|
July 28, 2017
Concierge Care seemed to be reliable with when we needed their services. The caregivers helped with light housekeeping.
Debbie T_2
3
|
July 24, 2017
I would recommend Concierge Care of Daytona to others because they are flexible. However, some of the staff do not get back with me when there is an issue, like the caregiver not showing up. There was one time that they just sent a replacement caregiver who was six feet tall and black, and I'm not racist, but it scared my mother when he showed up because she wasn't expecting him. It helps me a lot to have someone come in.
Tina W
5
|
July 24, 2017
The caregiver was prompt and polite. I felt secure in the car and that my driver wasn't going to run off with my belongings.
Michelle Z
5
|
July 24, 2017
Concierge Care of Daytona was able to find a right fit for my mom. Concierge Care of Daytona allowed me to continue working.
Ed J_3
4
|
June 30, 2017
I would tell a friend that Concierge Care doesn't have skilled nursing, however, they have intermediate caregivers to be able to help. Concierge Care is very necessary for us. We are finally getting a pair of caregivers that we can depend on.
Anonymous_576
1
|
June 30, 2017
Concierge Care of Daytona is too inconsistent. I don't feel that they are available to always help me. Concierge Care of Daytona created some anxiety because I would sometimes not know until last minute who was coming or if anyone was coming. It makes me uneasy knowing that they have never been here.
Anonymous_577
4
|
June 29, 2017
I have very mixed feelings about the impact. There is an age and cultural gap. I have been asked every few minutes about how I was feeling, and the caregivers don't understand that they don't have to do that. They are supposed to be helpful, but we don't know what to expect from each other.
Peggy A_2
5
|
June 29, 2017
I appreciated Concierge Care of Daytona coming to help me out. My caregivers were very very good about helping me do the things I had to do. I am legally blind, and my caregivers made things easier by helping me clean.
Valerie F
4
|
June 26, 2017
The staff at Concierge Care of Daytona was very friendly and caring. The service allowed me to stay in my home for a few weeks.
Karoline T
5
|
June 26, 2017
Concierge Care is very cooperative, the caregivers are qualified, and they do what I ask them to. The services make my life easier for me both mentally and physically.
Michelle W
5
|
June 26, 2017
Concierge Care of Daytona is kind. The caregiver washes my hair. There is a lot that I would be unable to do without the caregiver.
Phyllis J
4
|
June 26, 2017
There are some very good caregivers and some that are not, so the key is to keep asking for caregivers until you find the right one for you. The services allowed me to be able to leave the house,
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About Concierge Care of Daytona in Ormond Beach, Florida
Concierge Care of Daytona is a Senior Care provider in Ormond Beach, Florida that offers residents Home Care services. Contact Concierge Care of Daytona for more details on services and rates.
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