SYNERGY HomeCare of Miami, Florida

Ellen U

I had issues with the billing in my account, and I think they need to train their employees better on what insurance companies require having a greater impact on my life. I like that they were responsive when my needs changed.

Jennie F_2

She makes sure I am safe. They can come and help me, and she wants to help me.

Teodora O

She made a dramatic improvement in health. They were very attentive to my mom.

Lynda B_3

The agency has made the experience positive by having excellent caregivers for me. Synergy has proper billing, excellent caretakers, and everything goes very smoothly with no problems.

Provider Response

Robert W_46

I really like my caregivers. There are a lot of things I cannot do and she does it. I have insurance and they handle that. I do not pay and then send a bill to the insurance. The caregiver is very capable.

Maria-Jose W

It made a huge difference, my husband was able to sleep at night knowing I was in good hands. He worked at home those days, but he didn't have to be hovering over me. I would recommend them because I found the caregivers to be really on top of it. They were very much trying to take good care of me. They loved on me. They were great. I had to take care of an elderly mother and dealt with other agencies so I knew these girls were love-giving and nurturing, I felt very well taken care of. My surgery required a lot of aftercare and ice. They were very knowledgeable about that too. They did a good job I thought of making sure my recuperation started on a good note.

Normita G

They helped me be mobile. They were prompt.

George VH

Synergy is an amazing company. We were referred to Synergy by another family who utilized their in-house services; they were very satisfied. It has been our good fortune to meet and work with Sonia. She helped us over many hurdles and has been available to answer any and all questions. We are also grateful for the members of the staff who are working with our loved one. The service has been very flexible, allowing us to increase/decrease hours of coverage as needed. The billing process is very clear and concise. As a healthcare provider myself, I am very impressed with their service. Getting good home healthcare is not an easy task, especially when the family lives out of state. I would highly recommend this company to anyone needing care for their loved one!

Walter K_2

The services fit in with my daily life. I don't have to work around them, they work around me. I like that the people they send out are very dependable.

Dora A_1

It gave us peace of mind and took her blood pressure like the doctor said to. They gave us the same person every time and that was a big deal. I have already recommended someone before. I really like Sonya and they responded to us quickly.

Maritza L_3

It provides peace of mind that someone is there with my mom. It is a good way to have companion so they can stay home.

Jacquelyn A

They help me with everything I need that is in the plan and expectations. They provide me with good, consistent help.

Anonymous_5677

They help with things like his personal care like showering and personal hygiene. I like that they have good nurses.

Millie C_2

They pay a lot of attention to medical issues. They don't leave until they are sure that my family member is in good health. They are consistent and they pay attention to detail.

Nicole R

They didn't prioritized getting some help and had poor communication skills.

Provider Response

Michelle S_10

It gave me the avenue to learn how to be more self-sufficient. The people they sent were efficient and prompt. They knew what they were doing.

Silvia H

They cheered her up and made her happy. I thought that the people who were helping were very nice, but they did not have any medical skills.

Ettore N

The agency can make my life easier by offering me more services for my dad because we are only using the bathing services at this time. I like the person who runs the agency and makes the appointments and the caregiver who comes is very responsible.

Carmen Rosa L

The provider is always sending an understanding, punctual, responsible caregiver which helps my life tremendously. The agency is very thorough and knowledgeable. They aim to please.

Anonymous_5317

They free up time for me that would need to be devoted to keeping an eye on my father. He requires constant supervision. The caregivers that they send over have all been very good and nice.

Anonymous_5245

The people that come over to help me out, they bathe him, and they talk to him. I like that they are very nice people.

Gloria R_1

I couldn't get by without them. They respond to my needs. I have good help.

Lee A_4

Our aide is really great. She helps with my medical needs. It is nice to have her set up my breathing treatment so I do not have to. We have recommended them because we like them so much.

Annelore V

They help me in the house and help me to walk my dog as I cannot walk well. They don't have enough people to help. I liked the first caregiver I had. If I call them, they answer and call me back.

Rosario J

They have given me peace of mind that my parents are being looked into and fed. They could provide an easier way of monitoring the hours the caregiver is specifically caring for them instead of just being on location.

Jose A_2

I have more freedom to do what I need to do. They are very committed.

Lindsey M

I like that were very accommodating. They were very personable and caring.

Lois T_1

They have provided care for my mother and that helps a lot. I would recommend them because they have great services.

Janet B_13

I think what we needed was different hours. It is hard because of overnight and the reality is that we need someone that can sleep in the same place. Most nights there was not really anything to do. It is hard to figure out how to arrange that. We had someone sleep there, but it was tough to provide elder care because the hours were difficult. I appreciated that they tried to match to our needs. They were very diligent.

Regla C

She plays games with my mom and does a lot with her to engage her. They have sent good caregivers and they are hard-working.

Pablo Q_1

I like that they sent me a caregiver to help me out. I liked that everything went well.

Juanita B

The caregivers do things for my wife that I cannot do. I like the help that the company offers us.

Laurence D

If I didn't have them I would have to be home all day. I get to go out and not worry. The caregiver that we have is very good, she speaks good English and drives.

Rafaela B

They made it easy to care for her in ways that I could not have done without their assistance. I like the level of care that they provided. They were kind and courteous.

Anonymous_4656

I would like for them to ensure that their caregivers are really trained to deal with persons with communicative disabilities. I really liked the way some caregivers interacted with my mom while they were here.

Velma B

They helped the most by just being here because I am disabled. I have had a very good relationship with them for years.

Josefina B

They helped me find someone to take care of my mother when I needed it. They did it very quickly. When I called they had someone for us the next day. When I called them they always answered my called. They resolved the problems when we were looking for someone to take care of my mother.

Alejandro C

The person they sent was very well prepared to take care of me. I like how quick the response was to my requirements.

Anna K_4

They assist the family and care for the patient. I like the personalized care.

Ivette S

It makes my father's life easier because he does not have to feed her or bathe her. They are very professional and they do their job well.

Rosemary D_8

We don't have to worry about my dad since he's being taken care of. All the caregivers have been amazing.

John R B

He would rather have a nurse or aide help him in the shower for his own privacy so they helped him with that. I liked the lady that I dealt with. Her name was Sonia, and we had a conversation about people we knew in common. She was kind and helped us get people that fit our needs. I felt like she did a really good job and was very apologetic about the first caregiver not coming. She did her best for us.

Julio M_2

They gave me peace of mind that he and my mom were being taken care of in the evenings. They were very thoughtful and compassionate and professional.

Anonymous_4061

They don't have much to do so I don't need a lot of help. I need help going to the grocery store and taking out the garbage. I have been through two horrible people to get one decent one with Synergy.

Lucy R

I'm making progress. I'm now able to stand and I'm starting to walk. I like that they're patient and explain how the exercises are going to help me.

Elena E

They take initiative. The people they've sent are very nice.

Anonymous_3860

I don't have anyone to help me so it was critical that I had them help me after my procedure. The caregiver had experience with the doctor's office so that made things easy.

Anonymous_3874

She had a background on how to help naturally heal properly. I really liked the caregiver I had.

ReginaS

They've given peace of mind for the children and companionship for my mother. They are very kind on the phone, prompt, and get back to you to get help. They fill out a lot of paperwork for the insurance. They are very professional.

Russell C_1

They provided good service in the short notice that we have them. There was an incident where one of the caregiver came by and didn't work out.

Anonymous_3426

It made it easier and less stressful for me to find a caretaker. I didn't have to worry about getting someone to take care of her. They handled my grandmother very professionally.

Kenny L

They had good communication and good personel. It was easy to make appointments and the care provider was very good as well.

Nerida R

I go to get therapy, and I get some vaccines, and my body gets achy, and my aide supports me. My aide helps me in everything and supports me in my life.

Alison M_1

She is incapacitated and it is nice to know that there is someone always there. It makes her feel more secure. We can communicate with them very well.

Gloria O_4

I feel very at ease leaving my mom with the caregivers while I am at work. I like the quality of the caregivers that treat my mother. I also like the lady that I speak to at the office. They answer my questions and go above and beyond.

Bruce S_6

The person we have been using has been very good with Sean, and that is the biggest test for me. I like the responsiveness and efficiency of the company.

Maria C_5

I am really happy with them. It has been a wonderful experience.

Provider Response

Gus T

It would be helpful if they knew a little English. The one that I had did not know any English. I know them and have used them many times. They are great.

Gladys O

She benefited in the care while I was not able to be there for her. I needed the service in a very small time crunch, and they were very tuned into my needs, and they were very effective in the time I needed it by.

Provider Response

Karen V_9

I have been alone, and they make sure that my loved one is not alone. For now, we have really liked it.

Orlando V

They help me a lot with my husband, which is what I need because I can't do it myself. The services are very good, and the people they send are qualified.

Stephany O

It was definitely useful, and they were good. I didn't have an issue with Synergy. The person who came was very nice and helpful, but all she wanted to do was talk, and I couldn't talk.

Joan C_13

It provided her the daily care she needed. She needed light house work and meals. She also needed help with her physical therapy. They have good quality of help.

Anne F_1

They gave me peace of mind that my father is being cared for. I like that the first person they sent was very qualified and good.

Charlene S_2

I didn't have any issues with the agency. The person that took care of me did a good job. I like how it was easy to get someone.

Anonymous_1905

They did everything that we expected them to do. They are very professional.

Jeff M

They have good customer service, which has made my experience positive. I like that they are responsive, they take care of things, and are always available.

Lina D

They are always there when we need them. They are reliable. They hear what I need, and they always find the right person for the patient's needs.

Laura B_7

I don't know what I do without her. It has enabled me to perform tasks of daily living. I like their reliability.

Patricia H_12

The caregiver was always there early or right on time and always stayed the right time. We liked everything. The coordinator was outstanding.

Ivis L

It has made my life much easier. I don't have to worry as much about her, her wellness, or even her meals. The staff is very professional, and they are also very punctual.

Natalie K

They have sent me good nurses. I can depend on them.

Juan B

My loved one and I are disabled, so we need someone who can take care of us. The caregiver is able to handle my husband, who has Alzheimer's. It's fabulous to have someone help us because I can't walk. They've been responsible and nice. They follow what I tell them to do. They're always there when I need them, and their caregivers are well trained.

Mary B_58

When the nurse is here, it is good. We get the care that we need throughout the day and it is good.

Franco Z

It helped me a lot. It gave me time for my work and time to go away for a bit as well. I could go on small vacations. Otherwise, I couldn't do it. They are a smaller operation. They are very user friendly, and they go out of their way to help people out.

Marisah K

It's given me free time when they're with my husband, and that makes me very happy. We've worked with them before, and they've been really responsive. They get back to me right away.

Alfredo B

They helped me with getting dressed. They were on time and professional.

Betty C_1

I've just needed someone to keep me company. I would tell them that SYNERGY has been excellent.

Paul B_1

It was better than having a brother or buddy help me out. For me, everything was fine. The girls showed up on time and spoke English, mostly.

Maurine O

I had surgery. The caregiver picked me up from the clinic and took me home. She got me food, she cleaned me up, and she helped me. The person who tended to me was fantastic and did everything she was suppose to do.

Luba K

I don't have to ask them twice for anything, and they are always there to help me. The people are very caring.

June W_3

They were on time, and they were regular, and they were very polite. The fill-in group would be poor, though. This is based on the nurses they get, because some are rude and some are very good. One of the caregivers had no idea what he was doing, and he made the wound worse.

Anonymous_gDwK

They help just with their presence. They are very professional.

Anonymous

They have provided someone who has been with them for a while, so they qualify the people who work for them pretty well. I guess the office hours are strange because when I need someone I can't get a hold of them.

Barbara B

They come and bathe my loved one so I don't have to do it. They help me go to the doctor and lift the wheelchair. They are very cooperative.

Stanly H

They shaved him, gave him pedicures, and did whatever he needed. They did a good job. The women who came took care of my husband very well.

Annette P

I could not get along without her because she does everything I can't. I would tell a friend that the services are fine because I have a wonderful aide and we get along very well.

Ricardo M

They helped me by assisting me with a number of activities that I wasn't able to perform at that time because of surgery. I would tell them it was highly satisfactory and there were people that I interacted with who were good.

Evelyn B

When my loved one has to go shopping or to the doctor, our caretaker takes her. I like their kindness, friendliness, and their personality.

Ana /Odalio R

The nurse aide that came out was very attuned to what my parents' needs were. My mother needed a week of help after her foot surgery. I was able to work and not worry about my parents.

Rosario T

According to my aunt, the caregiver is very kind and patient, and my aunt is 90 years old. She is very fragile physically and the caregiver is very careful with her. I worry less about her getting bathed or getting up from her bed to go to the bathroom.

Douglas M

The caregiver is very excellent, they need to pay her more. She is fantastic. The company in general is just fine. All around and in every regard, they have made life easier. They have positive attitudes and they do general housekeeping.

Olivia S

I liked the organization and communication prior to and after. The professionalism was very good. I called them last minute and they made themselves available. They were prompt. They are reliable. It is hard to say the whole company is responsible, but one particular nurse was so talkative and had so much energy when I needed to rest. I needed her to be quiet and she was still trying to make conversation. My mind was able to rest once she left.

Jose J

There has been excellent one-on-one communication with us from the management. They address issues really quickly as well. The most important thing is that they are managing Laureano's appointments and doctor's visits. It has taken a strain off of the rest of the family and we don't have to worry.

Mariana O

Everybody was super nice, extremely friendly, and professional. The nurse stayed after hours without charging to make sure that I was okay.

Jaycee P

SYNERGY HomeCare's services have been good for us so far. The services from SYNERGY HomeCare have made life easier because of the nurse they send. She is very nice.

EugeniaIsabela

My Mother is a current client for Synergy. We are very happy with their personalized service. They are excellent with pairing the Caregiver and Client. They are always on top with my Mothers medical appointments. Its also very pleasant that when we talk to them on the phone it doesnt feel generic.

Provider Response

Maria Victoria P

I was very pleased with the services that were provided by SYNERGY HomeCare. SYNERGY HomeCare sent me a nurse who could help me take care of my injuries.

Lyn H

SYNERGY HomeCare has great representatives. SYNERGY HomeCare helps cook meals, administer medication, and do simple tasks daily.

Laurenda S

The most helpful aspect of my services is everything my caregiver does for me.

Jose H

I would tell someone that SYNERGY HomeCare is very personable. The services from SYNERGY HomeCare give us peace of mind when we are not here.

Anonymous_956

I would tell a friend that SYNERGY HomeCare was competent, professional, and helpful. SYNERGY HomeCare made the client's life easier by helping with all daily living experiences.

Sandra O_1

My caregiver is flexible and she is friendly. The caregiver is strong and so I have faith in her. I wasn't able to bath myself, so my caregiver has done all the things I can't do on my own.

Maria111054950

Synergy HomeCare of Miami are very responsive. The caregiver has been very good with my parents. I am happy with the service, and I am happy with the response that I get when I call.

Eduardo1

I have a good experience with Synergy Homecare for years now. I have a great relationship with them. The staff is very nice, and they understand the elderly and the sick. They always try to make it easier for us, and they are very committed people.

Alicia10

For the time that I had Synergy Homecare, I would say that they were good. They provided wonderful service. Their nurses were great. We have had them for 8-9 months. The management was good in dealing with the scheduling and billing. Overall, their work ethics are excellent.

Lourdes3

I have been in touch with Synergy. They have been excellent. Excellent follow up, very caring, very patient, very professional, very easy to work with. They come in for four hours, x number of times a week. There's no commitment as far as days. The only commitment is once they come out, they have to come up for four hours at one time but there's no contract or commitment of how many times they have to do that. They assist with the toileting or assist with taking my parents to the restroom. They can do light house duties, very light cooking if needed but mostly as companion. They drive them to the doctor. They'll take them to wherever they need to go in their car or my parents' car.

Mercy2

We used Synergy HomeCare for my mom for a while and they were wonderful. They were really great. The went our home and they were extremely patient and spent great deal of time trying to learn much about her and her needs. Mom was comfortable with them and I would recommend them to others.

GGuerra

Synergy's specialty is professional, warm and compassionate. Lucy (owner) and her staff have enabled my grandmother to live independently in the comfort of her own home for the past 2 years. Synergy has provided the kind of quality and 24/7 responsive care that lets my grandmother truly enjoy living independently at home. Their care is simply one of a kind.

GeorgePD

Lucy R. and Synergy were a godsend to our family! They provided us access to quality care givers to attend to both of my aging parents. We needed 24/7 live-in help and the logsitics necessary to make this happen would have been more difficult than I could have handled alone. Due to her invaluable assistance we were able to keep them safe and happy in their own home for as long as possible. Thanks Lucy!

theschafe

My family has used Synergy for a year now and it has been a very pleasant experience. The staff is always available and their caregivers are very professional, caring and timely. Dealing with Alzheimer's Disease is tough enough, having a home care service that understands and makes life easier on you is worth its weight in gold.

Dolores Cece for Edward Sonshine

Lucia and her team are extremely dilgent, hard-working, caring people who have satisfied our every requirement. They have been more than helpful and patient and we would highly recommend them.

EMF

Lucy and her team have given my entire family peace of mind. I am confident that my Mom is in good hands with her, and any help we need is only a phone call away. I recommend her to you!

Madison Miller

Synergy provided my mother with wonderful care. Both caregivers were kind, experienced, and provided a wealth of support.