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BayCare HomeCare - Largo Largo, FL
8452 118th Ave. N., Largo, FL 33773
4.6
(78 reviews)
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Reviews of BayCare HomeCare - Largo in Largo, Florida
Gcohen6
1
|
January 17, 2023
I have no problem with the services like PT or the nurses who came to my home. My problem is with a nurse who I called for help with my catheter at 11 o’clock at night. My catheter had plugged up, and I requested a nurse to come out to replace it. They refused, because, “it was at night, and they don’t send the nurses out at night“. Even though their booklet said that they are supposed to provide 24/7/365. Service, they didn’t. Because I was in agony and they wouldn’t send out a nurse. I had to change my catheter myself. The next day when I told him I did that they blamed me for noncompliance with my catheter. And then they discharged me. This company failed to provide help when I needed it. I feel bad for the good people they have providing other services but I cannot recommend this company at all.
lynenj
5
|
January 3, 2023
These fine therapists provided post surgical ambulatory care. They called the night before arrival and arrived promptly. They are courteous, kind, caring and extremely professional. I would not hesitate to recommend and /or utilize their services again.
Where is Patient Quality of Care
1
|
December 1, 2022
I've been a client of Baycare Homecare for over 10 years now and today I said close my account. I'm done dealing with a company that dose not provide patient quality of care and is only concerned with appeasing their insurance providers as that is where they make money. I have a lifetime prescription for CPAP supplies and they held up my order for weeks stating they need my doctor to send them my patient notes to fulfill the order. A patient should not have to request a doctor to send notes. After my request my doctor sent my file notes. My last visit was a year and half ago since my condition is currently controlled. Because I have not had a visit with my sleep apnea doctor within the last year (even though I have a scheduled appointment for Jan. and we are in Dec.) they can not put the order through per their insurance policy. They are more concerned about appeasing medical insurance providers than providing patient quality of care. What a shame they are not a company providing helpful support services anymore.
Sleepless in Seattle
2
|
November 29, 2022
Difficult to get supplies when needed. Placed an online order through the website on 10/20/22. Received a confirmation. Waited a week. No supplies. Called the local Bay Care CPAP phone line. Was told there was no record of an order. Placed new order with operator. Waited one week. No supplies. Called again. Was told the supplies were not available in the warehouse. As I was leaving town, I asked if I could come pick up supplies in person. Was told I would get a call back. No call. Called again and asked to speak to a supervisor. Was told only supplies available in local warehouse are kits for new CPAP users, Regular supply warehouse is in Nashville. I told the supervisor I was leaving town and desperately needed the supplies. She offered to overnight them to me at my destination, Supplies should have arrived on 11/19/22. The order finally arrived on 11/25/22. This is the third major issue I have had with BayCare, including receiving supplies I did not order, not receiving supplies I actually ordered, being charged for the wrong supplies, and receiving an incorrect order placed by my doctor. Bay Care's service is unreliable and requires constant phone calls back and forth to secure supplies that are recommended by the CPAP mfg., my doctor, and Medicare. I will be looking for a supplier other than Bay Care in the future and will be reporting this to my insurance carrier.
jpacky
5
|
November 18, 2022
The home physical therapy team was great. They were very professional, knowledgeable, helpful, and caring. I could not ask for better care.
louj
1
|
October 12, 2022
This is the absolute worst medical supplies provider that I have ever dealt with. My supplies always arrive late and I can never tell if they’re going to be shipped or not because they don’t acknowledge the orders. I can order some thing and three weeks later when I ask for a follow up they tell me that they never got the order or that it was messed up and delayed because of a change in the way that they are take their orders or some other story. In almost 3 years of dealing with them my CPAP supplies have shown up on time about 30% of the time but they always have an excuse as to why they didn’t go out on time.
Airboss27
5
|
September 6, 2022
I rely on BayCare to send me the supplies I need for CPAP therapy every month. They have never, ever let me down. If I have a question or need help, they respond immediately. BayCare Home Care is a key component of my successful therapy.
JoHud
5
|
May 9, 2022
I have always had excellent service with Bay Care Home Care when ordering my CPAC supplies. They are quick to respond to my email request in a timely fashion. My supplies always arrive in the estimated time frame they give. I was happy to hear they do provide a monthly call to remind you it time to request supplies. They quickly signed me up per my request. Thanks Bay Care Home Care
Andreamarie84
5
|
April 25, 2022
They are the best team from home Healthcare. Every single person who came out to my house had positive attitudes, were here when they said they would be. And genuinely cared about my Grandmother.
anicosia2016
5
|
January 14, 2022
My Therapist was very professional and helped me with My knee pain and back pain. I highly recommend Baycare
jlm67
5
|
January 10, 2022
I have health issues and require a mobility scooter, the entire team that worked to get me through the medical paperwork, the physical therapy assessment, to the ordering and delivery of the scooter did an amazing job, I am so grateful to all of them, they are all exemplary employees and have treated me with extremely compassionate and professional care!!!! Excellent communication Delivery and demonstration of the equipment, just a great group of people!
notredame
1
|
November 30, 2021
Poor customer service. Have to ask for things over and over. Wrong supplies shipped to my home even though clearly stated what I wanted for my cpap.
DDobson
5
|
November 9, 2021
The nurses that have come out to visit me have been absolutely outstanding. I must tell you that Mildrey & Debbie have been extremely knowledgable and invested in my care. Totally committed to seeing me get well despite my age and disabilities. I feel loved and cared about by everyone on your team. This includes Michelle in (infusion therapy -pharmacy). Marcus, my physical therapist. The on call after hours nurses namely, Silvia who has been extraordinarily kind and patient with my wife. Walking her through everything by way of explicit instructions ,explanations and encouragement. We cannot say enough good things. We cannot explain the great gratitude we feel for everyone on "my-our" care team .
Gaga Ginnie
5
|
August 24, 2021
Great interaction with caregivers!
Konstantina68
5
|
June 29, 2021
Very responsive, accommodating and pay attention to your specific needs as the patient/client. They work with your schedule and care needs. Always showed up when they advised they would and confirmed times beforehand.
joal
1
|
June 28, 2021
Home health CPAP supply staff need to step up their game. Poor return call response time, and consistently inconvenient for resolving supply issues.
John V T
5
|
June 2, 2021
The visiting nurse took my blood for analysis help set up any equipment that I had to have change the dressing on my pic did this all with a smile and a very caring attitude
dpc1200
5
|
March 3, 2021
I have a CPAP machine, my supplies always arrive on time. Customer service department is always friendly and courteous. Caregivers are super friendly, helpful and efficient. Whenever I have called with concerns I am taken care of right away. I have been a Bay Care customer for the past 15 years. I will not use anyone else.
Pflynn
5
|
January 21, 2021
Staff was very friendly. Well organized experience with no waiting.
Ladykaz
5
|
August 20, 2020
As usual my fav tech was punctual, knowledgeable and friendly. He really represents BayCare to the extreme. When he leaves I am very secure in knowing my equipment. Unlike other companies I’ve dealt with. Thanks Kerry
alben
5
|
August 13, 2020
All nurses and therapist were very nice and profesionals.
ypanmar
5
|
August 11, 2020
Janice really made the difference with my wound vac care! She was on top of everything and I feel like because of her care the total time with the wound vac was reduced! Thanks so much!
pnplamb21
5
|
August 10, 2020
Very knowledgeable and professional. Gentleman bringing medical apparatus wore mask at all times. I felt very comfortable having him in my home especially during these times with covid. He answered all questions thoroughly. In home service was excellent arriving on time with a prior telephone call to ensure it met with our schedule. He had to order additional supply, and it was received in 2 days. Baycare has always provided exceptionally excellent service to me for well over a decade!
7 Grands
5
|
July 27, 2020
Leo is excellent I really enjoy his caring nature and his knowing the equipment
grinchie48
4
|
June 30, 2020
Scheduling was sometimes difficult but Nurse Karen and Nurse Dave were both perfect 10’s in my book. There was some confusion about Telehealth, but that got straightened out right away.
JHFadden
5
|
June 23, 2020
Home care for antibiotic PICC line & blood work. Also physical therapy. Always called & arrived on time. Very friendly & courteous. Would use again if necessary. Called to have PiCC line removed on Friday but did get it taken out on Monday morning so we could leave for home In PA. .
Grybear
5
|
June 17, 2020
The home health staff were very professional on time and knowledgeable making the experience of setting me on the right path to recovery much easier. Thank you
Awesome homecare
5
|
June 12, 2020
The therapist were very caring and wanted me to be successful in my rehab! Always on time and gave me the best care! Gaylord was always changing and challenging my routines! I would highly recommend this agency!
Yellow Belly
4
|
June 11, 2020
Jason was my nurse and he was very caring and friendly nurse,and Roger was a great teacher of some new tricks to help build up my stamina.Thanks to both of you..
Dbarile
5
|
June 10, 2020
Fabulous, excellent, and compassionate professionals who always have a positive attitude that is infectious. The team has become like family and communication is very and understanding. My team consists of PT, OT and nurse.
salykat2
5
|
June 9, 2020
Pleasant and friendly. Showed compassion and concern for the patient. We’re knowledgeable of their responsibilities.
stephen j
4
|
April 27, 2020
the staff and caregivers were very diligent and professional. i had no requests and i was informed of who to contact if i had issues or concerns. everyone seems very supportive
Jimboski
5
|
April 7, 2020
Dr. Lozano and his staff consistently go above and beyond for myself and my family. It’s like having a son as our family doctor, and the rest of my family as the medical assistants and office staff. Always professional, efficient and super friendly service.
Provider Response
Mary PL
5
|
April 2, 2020
Nurse and Physical Therapy after hip surgery . I felt very confident in their knowledge and professionalism. Each therapist fit perfectly with my expectations and time line for improvement . Appointments were well planned and staff showed up on time. This was a unique situation due to spreading coronavirus . Each staff person paid careful attention to washing hands or using hand sanitizer frequently . I really enjoyed the PT staff and wanted my doctor to extend home services, but it was decided I needed to work on my own at home
Provider Response
clearwaterguy
5
|
April 2, 2020
I am happy with the new CPAP and the technician made it very easy.
Provider Response
1Charlotte1
5
|
March 17, 2020
Nurses Physical Therapy Yes Great they care!!! Excellent
Johnny p
5
|
March 11, 2020
Very personable and informative.
Positively Pleased
5
|
February 28, 2020
Detailed care with a huge helping of patience Sprinkled with love! I’ve not met nor spoke with anyone that doesn’t represent Bay Care in a positive way. If you want a truly professional group, Bay Care is the one to choose!
foxyladyldh
5
|
February 26, 2020
Mary, was truly interested in getting me stronger with exercise and strengthening. She was very compassionate and caring, however stern about making sure I was meeting expectations, doing my exercises and getting healthier!
fastol83
5
|
February 18, 2020
Awesome service and answered every question I had.
frank baker
5
|
February 14, 2020
Very satisfied with baycare services
mark1209
3
|
January 13, 2020
BayCare HomeCare in Largo,Fl. has a huge mission of products and services for patients. A lot of the caregivers rarely get much credit compared to managers. I had an equipment problem which the caregiver technician easily fixed with a part replacement.It took a while to get to that point as the communications in the dept. I dealt with was not good. But I am mindful that it is a work in progress. And they all need to do better especially managers. I am grateful for Khendra's part replacement.
Flora Ann
5
|
January 10, 2020
The Baycare HomeCare person (Kendra) called before coming. She arrived on time. She was dressed professionally. She was very polite and knowledgeable. She answered my questions. I was very confident that I could use my Cpap machine when she left.
Carolyn612
5
|
January 7, 2020
Respiratory therapist Kaila was thorough and pleasant. She patiently answered all my questions
tily
5
|
December 30, 2019
I am a new customer, but very pleased with the service so far. The personnel I've dealt with so far are very informative and helpful.
david zug
5
|
December 26, 2019
Being new with "BayCare HomeCare" I have only praise to share. I switched providers only because my doctor prescribed a service not available at my last HealthCare provider. My BayCare HomeCare provider is adequately diversified and I will not have to leave them. They are organized and dedicated to excellence.
Danmor
5
|
December 23, 2019
Directions for the CP machine were very good.
trodrigues08
5
|
December 17, 2019
Junn is the best therapist I have had. He knows when to push me and when I've had enough. He keeps me responsible which I appreciate
Breathing again
5
|
December 9, 2019
Timely. Excellent follow up. Terrific customer service. Outstanding field representative who came to my home to explain and setup the new equipment. Total experience: A+.
AdventPatient
5
|
December 6, 2019
BayCare could not have been more efficient in providing caregivers to me in the days immediately following my discharge after serious surgery. They called daily to tell me when to expect the caregivers' arrivals, each caregiver was competent, caring and unrushed, and I was very pleased with the care. They also were well equipped with materials. Quite impressed. Thank you.
Ruth Bishopv
5
|
November 29, 2019
The PT’s were very professional and cared about my condition and progress. They helped me know what exercises would be helpful for my progress. They always let me know when they we’re coming and we’re always on time.All were very pleasant to work with.
Juan Carlos Londono
5
|
November 24, 2019
Technician came and explain me with full details about my new CPAP machine.
Nancy Lewis
5
|
November 23, 2019
service was wonderful
Greggary1
5
|
November 21, 2019
I had the most professional help anyone could possibly have! Christy, the nurse was always kind & understanding of my illness. She always had suggestions of something which did improve my symptoms & helped improve my life. I only wish I could have her help for the rest of mylife!!! The care was checking on how I was responding to medicines , if I needed a change or if I needed new medicines. Christy would consult with my doctors to have this prescribed. Christy was always very responsive to my needs. Helped with doctors appointments & with scheduling transportation for their visits, as well as offering encouraging , positive thoughts!!! She also expedited my receiving much needed walker & bedside commode, the list go on & on of her services. Ora Ricketts
arlenemuss
5
|
November 19, 2019
They provided me with my CPAP machine and stay on top.of the monitoring and sending supplies to me as needed.
thebritts
5
|
November 8, 2019
Denise OT is great and caring, she made sure we were taken care of, outside of her scope. The other therapist are great as well.
draw bat
5
|
November 7, 2019
the care was vary vary good
Wampum
5
|
November 6, 2019
Therapist gave a clear explanation of the machine along with t required maintenance.
mack71482
5
|
November 5, 2019
Kendra was terrific. She took her time explaining to me how to use my new cpap equipment.
GDavis346
5
|
November 4, 2019
Baycare is one of the most professional, well run healthcare providers anywhere. They are on time, and always prepared. Their healthcare professionals are friendly, understanding and seem to love what they are doing. They are also technically proficient.
moshe1436
5
|
October 21, 2019
The Bay Care Respiratory specialist that came to my home to deliver a CPAP machine. He arrived exactly as promised. He went through all the paperwork thoroughly and made sure I understood exactly how to operate the equipment. He was personable and a pleasure to have in my home.
mike68
5
|
June 17, 2019
The service was excellent!! Very friendly and knowledgeable nurse!
Patti526
5
|
June 14, 2019
Excellent caring company
marysimmoms
5
|
June 14, 2019
I had an excellent experience with everyone who came to my home. they all showed me the upmost respect and understanding of my situation .
Provider Response
chiefsgray60
5
|
May 18, 2019
very professional, helpful
Jeff Dentry, RN
5
|
May 15, 2019
Lorena, Respiratory Therapist, came out to educate me and set up my first BiPAP device. Unfortunately, I wasn't immediately ready when she arrived promptly at the scheduled time so she had to wait a few minutes. My daughter reported that they had a nice conversation while killing the few minutes. Lorena was very thorough in her explanation of the device, its use and its care. Thak you, Lorena!
Deepbreath
5
|
May 1, 2019
Quick reply and quick delivery
dije
5
|
April 7, 2019
When I left the hospital, BayCare was fabulous with follow up and nursing care and getting me equipment. My only problem is that it ended without my knowledge and I remained very ill for quite a long time after.
Roy West
5
|
February 17, 2019
I was a client after a knee replacement. The nurse tech was excellent but Amber the rehab nurse went way beyond excellent. She was caring and taught me so much about recovering from the surgery. I will also be grateful for her advice and great care she showed me. I would recommend BayCare to anyone needing this service. Thank you again Baycare.
Alice Rossi
5
|
January 29, 2019
I believe BayCare offers the very best in all medical areas, overreaching excellence in every aspect. I’ve been challenged with chronic illness for decades and unfortunately connected with numerous agencies, doctors and hospitals in NY and Florida. It is no wonder I gave up telling my doctors of any complaints because I’d just be forwarded to a new doctor. That was until I discovered BayCare. For a few years now I experience total confidence in my medical care. My Primary does refer me to doctors I need but happy to say they are all BayCare. BayCare HomeCare provides extremely professional services. Amy came to my home after a call introducing herself and a time she’d arrive. She entered my home with a smile and the equipment for an oxygen test. She provided me with explicit directions and a number for 24/7 hour helpline. I saw my Pulmonologist yesterday for test results and received a call while there that BayCare Home are received an order from my doctor and were ready to deliver and set up my oxygen and machine. I have complete confidence my journey is in good hands.
Keysurfer
5
|
January 10, 2019
The nurse was attentive and friendly and the physical therapist was most helpful during my post surgery rehabilitation.
perry w
4
|
January 8, 2019
They are very responsive and quick in filling request for my durable medical equipment needs.
TOMAS FULANO DE TAL
5
|
December 31, 2018
I am a new client, BayCare was recommended by my doctor. I had a previous experience with another provider in Venice and did not receive the proper instruction and had a poor experience. Bay Care provided a thorough explanation of the equipment and tips on it's use. I highly recommend their service.
Sgirl
4
|
November 30, 2018
I am waiting for a home nurse. I have an excellent physical therapist. I have a portable oxygen machine and a large oxygen canister.
shepgary
5
|
November 23, 2018
Very good rehab
Navy Chief
5
|
November 20, 2018
Always ready to please. Very friendly folks when ever you meet them. Phone, Hospital or Home. When something is wrong the service to correct or replace is immediate. Thank You
joyce butler
5
|
November 20, 2018
The lady you send gives Joyce a bath and some house work. When ever she completes all we ask of her she then starts work on jobs we never asked her to do. She does more then what is expected of her, and has a great personality. We thank you for such an excellent provider. We really like her.
DanaHartman
5
|
November 19, 2018
I found that they were worth their weight in gold as far as help and answering questions that I needed during recovery. They went out of their way to see that I had everything I needed even if it was not in the scope of responsibility. They for the most part arrived on time and kept me up dated as needed. Bay Care, after discharge for heart failure, supported me with in home nursing, physical therapies and occupational therapies. I'm not real sure that I would be here writing this if it was not for their support,
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About BayCare HomeCare - Largo in Largo, Florida
BayCare HomeCare - Largo is a Senior Care provider in Largo, Florida that offers residents Home Health Agencies and Home Care services. Contact BayCare HomeCare - Largo for more details on services and rates.
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