Hope Hospice House At Cape Coral

indianasarge

I don't know what I would've done without our social worker, she helped me with several issues. The HHA that came out the our residence, my wife took to her immediately. Had to put her into a nursing home she stayed there for about 3 months. I miss her terribly but she's in a better place.

maryanne louise

We came here when my grandmother unfortunately was placed on hospice. I understand that hospice is "end of life care." That SHOULD mean to keep my gmom as comfortable as possible while she is getting ready to pass on. The staff does not seem to understand that concept. Their jobs is to make sure my gmom is comfortable and not in any pain (as much as they can.) We came in and she had a breathing mask on. Nurses came back and did some things to her. We returned and she was without the mask and was struggling to breathe for over 30 minutes. She could have died in that time suffocating violently. They kept suggesting procedures that she didn't need to have done because she wasn't going to get better; we knew she was dying. These procedures were incredibly painful and not needed. They did the complete opposite of care and comfort. Instead these people seem to only care about the large paycheck from her Plan F insurance than actually making the end of her life at least less painful. Horrible service horrible staff. Only bring your loved ones if you want them to suffer here.

LoriinVA

When it became clear that our goal was no longer to get well enough for cancer treatment- the folks at hope hospice visited us at Cape Coral hospital to explain what type of services and care they could assist with. Nurse Matt was amazing- speaking slowly and clearly, joking with my father through a very difficult conversation. I toured the facility and found it to be outstanding. The rooms all had an outdoor Leni- knowing my father had a huge crowd rotating In from around the country- they gave us a large room with space for us to stay with Dad. The nurse practitioner- Cosette- quickly formed a special bond with my Dad and he looked forward to seeing her daily. Our social worker - Deb- was diligent in advocating for my dads wants and needs while also helping us through an impossible situation. It took a day or so to sink in- that we were no longer trying to manage the diabetes or kidney issues- they were concerned with his comfort from the pain and nausea from the cancer that was rapidly spreading. So the endless bp/blood sugar/ blood tests ceased. They were able to give medications for the constant and violent nausea that the hospital could not because of his other underlying issues. Within 2 days they had they nausea controlled and for 2 full days he ate 3 meals after not eating at all for 16 days. I will say the one thing that shocked me after so much time trying to keep him hydrated- IV fluids are not a part of the plan- which I get now, but threw me for a loop at the time. The staff was so compassionate and caring, and there was nothing they wouldn’t let us do if it was to soothe or make his last days more meaningful. They let his little dog come and stay all day, my brother and his friend brought their instruments and played and sang bluegrass music for him, and the amazing Veteran volunteers held a very touching ceremony right on his room- that was attended by 16 of his closest friends and family members. When the last day was upon us- and I was a mess- they took care to explain things to us as we progressed. When dad did pass, they quickly cleared the room, cleaned him up, and had fresh flowers, a beautiful handmade quilt, and let us be with him as long as we needed. I always thought of hospice as last hours or maybe days of life - but the folks here at hope house made the last 2 weeks of my Dads life so much more meaningful, peaceful, and provided a great deal of comfort for him. I will be forever grateful to them.

Druz33

My 99 Yr old mother was recently admitted after having 3 strokes, this care facility was such a blessing after the hustle & bustle & noise at the hospital, everyone was so caring and compassionate, during such a horrendous time. Very clean and they were so amazing, cant say enough to express my gratitude!! Highly recommend!!

Charlotte8992

My husband spent his last days here. The staff was very compassionate not only toward him but toward our entire family including our grandchildren. Everyone kept us informed on any issues he had and any issues any of the family had. The facility was very clean and comfortable. The facility and staff made a very difficult, heart wrenching situation bearable. My husband and soul mate passed away with love, compassion and dignity. Thank you to Hospice House for everything!

ethel b

Hope Hospice is not a caring or compassionate place...most of staff ignore you and your loved one. My brother did not receive pain control. as he was in a lot of pain....and it was reason he went there. I would not want to end up here ..I feel bad for anyone who needs to be put here...there is not much care or compassion.