SYNERGY HomeCare of Danbury

Anonymous_7240

I had to go into a care facility for a bit, but when I get out, I'll return to them because they help me so much. They're really kind and able to change things at the last minute if I need them changed.

Noel C

The caregiver has helped me by doing what I need of her. I like the services provided by the agency.

Catherine H_7

They're with me. They take me to appointments and classes. The caregiver takes good care of me.

Roger B_15

I get two days when I can run errands and grocery shop. These services help me with my patience. I would recommend this agency because the caregiver is reliable and comes on time.

Gloria C_14

She helps her with her exercises. She gets along with abigail very well

Ashley D_1

I like being involved but I'm able to do other things for the client and the aides can do the everyday living. I like that they are personable and we know Peter very well, he takes the time to talk to us.

James A_17

It was a positive impact. The caregivers were the most helpful. They were very caring.

Raffaele P

They have been helpful by doing his bath. Anybody that comes only comes for about a week.

Virgina N

The last person that came I told them that my fridge was not working but the freezer was and so my daughter asked her to clean out the fridge without telling me and the caregiver threw away like 40 dollars of food. There was not a consistency in people coming there was a different person every time.

Cleo P

I think the caregivers did the best they could at keeping my mom calm and collected. My mom doesn't speak English, and unfortunately they didn't have very many Spanish-speaking caregivers.

Carolyn W_17

They sent me Ashley. This is the second one that they sent me and I feel very comfortable.

Wendy_2

The agency has made our experience positive because we have help for her now, and we didn't before. I would recommend them because they are flexible with hours and are very responsive.

Mary_2

Micheal needed somebody to push him and the caregiver was too nice. The woman on the phone was great and they are caring.

Anonymous_7181

They're here 4-5 days a week so there is a big impact. He's good at feeding, he's very patient, and he's very good with people who can't do anything for themselves. I can't think of anything they could do better. They respond quickly and he usually gets done what I need him to do.

Anonymous_7675

We like that we are able to get the proper help. They are hands on, informative as well as caring.

Jack T_6

He needed someone who could help him with his medication, or he wouldn't get it otherwise. We didn't have any issues at all. They showed up and did a good job.

Nina D_1

They have responded to my requests whenever I have one. I want to be able to have more hours than the ones I already have.

Barry_1

It's been very good. I feel comfortable with them being in my parent's home, and they reach out to me regarding my family. I think that they work hard to find aides that are a good match. And they are extremely understanding and responsive.

Anonymous_7558

At the beginning, there was some inconsistency. The consistency of caregivers had been a problem, but it is getting better.

Rochelle P_2

Overall, it is good. There are still things I cannot do and they help me with that. It depends on the person who comes. The caregivers need a little more awareness of their environment.

Jim_3

They were right on it when taking care of my mom. I called them on a Friday night and the owner was back to me on a Saturday morning, and he was able to pull everything together within 12 hours.

Daniel C_3

They have helped the most with the caregiver caring for him. She has a good personality, loving, and is caring. They could improve with how they handle the finances.

Marisa S

She was desperate to not go into a nursing facility, so it was important for her to stay in the home. I like that no matter what happens they have immediately found care for us.

Susan C_55

Things are going okay. I would definitely recommend them. They are very accommodating.

Virginia "Gini" L

There's less that I have to do because they are here to help. I'd like them to improve on how they match caretakers with the patient.

Bob G_17

They help the most by taking care of things I don't have time for. I like that they are very responsive.

Anonymous_5601

They don't ever bother me. My caregiver is wonderful. They could investigate and screen the caregivers a little more.

Carmen V_1

My caregiver is proactive and she knows what needs to be done, she makes me feel secure. I would recommend them because I love my caregiver.

Mary A_67

They gave her some very good physical care to the extent that we didn't have to worry how she was being care for along with emotional assistance all the time. The staffing manager, Tasada, did an excellent job in always trying to find an aide for my mother who would be amazing which we appreciated.

Victoria M_7

She is very good with me. She is going to help me more this week with my broken wrist. The first care givers that they sent were young and didn't know what they were here for.

Diane A_9

They are very willing to help me with things that I need to do, they are willing to take me where I need to go. Most of the people that come seem to be caring and willing to do what I need done.

Joan F_12

She was very willing to help me with anything personal. She was willing to do errands. I thought they were very careful in their selection of people that I could interview.

Mary W_46

SYNERGY HomeCare has made my experience positive by having good communication. I like SYNERGY HomeCare because they provide prompt services.

Frank J. D

The caregiver went above and beyond to make him comfortable. It took a load off. It made coming home from work easy. They are caring.

Meghan L_1

They provide assistance with everything that I need and try to make my life easier. I like the care that they provide, and their staff is great.

Anonymous_5891

She comes on time, does good work, and goes home on time. What more could you ask for? I have no problems. Everything is working well between us.

Barbara D_37

There has been some issues where caregivers came but had to leave so I had to make up the gap. The best thing about them is the woman who does the scheduling. She responds really quickly.

Patricia V_2

They help by just being here with me. They let me know how much I owe them. They are very patient.

Anonymous_5771

The first young lady we had didn't talk much, but she didn't have to. I had her clean the bathroom and my daughter went to look and reported to me, it wasn't cleaned at all. The second lady that was here did a very good job. I don't have her here anymore because my normal helper came back. We had one young lady who was here who was not the greatest. The other lady we had was wonderful. It's pot luck I guess.

Kathleen K_9

The caregivers have helped the most by being friendly and efficient. I like that they are somewhat flexible on the hours.

Joseph S_16

They have helped organize certain parts of my home, they provide for me excellent meals, and they help with laundry. They help me with things I really can't do. I like that they listened to my needs as I understood them. I also have a superb person.

Weslle V

They weren't able to do the things she needed. They need to have qualified caregivers.

Julie C_12

It has really helped us enjoy ourselves while we were away, while knowing that he's been taken care of. It was a short-term assignment and we were trying to find someone within that short time span.

Madeline F

The caregivers make sure she eats, takes her medication, go to her doctor's appointments. They have been very accommodating when I needed the extra help.

Brian L_6

I needed someone to be in the home with me. She just made sure that I was okay. I liked that the girl that came was here all time and she was very nice.

Jan_1

The caregivers stay up all night to watch him. I like that they are responsive and we are happy with the aides they provided.

Barbara B_39

She was able to redirect the client and took them on walks. The caregiver was amazing, she was very attentive.

Anonymous_5040

We originally loved the caregiver, but then she just disappeared. In many ways we were very dissatisfied. The services are on hold, not discontinued, for now since Anne just had a stroke. They could have better communication and willingness to provide an alternative caregiver if someone isn't available.

Betty W_19

They do what I cannot do for myself. I like their staff, the people they send out to help me, the caregivers.

Joe K_5

They provided us with adequate help. They are punctual and prompt. They take care of business.

Marianne P_1

They just needed more initiative. They just needed to figure out what needed to be done and do it. They were very consistent so that was good. The caregiver could have taken some more initiative.

Sherry_1

The caregivers would help get my husband out of bed. They would cook for him. The caregivers from this agency are professional, competent, and kind.

Sally E_2

They could have found us replacements when our caregiver could not come. I liked that we often had really good staff that came here. We had someone here when he passed away to give him CPR until the police came.

Anonymous_4650

I was able to be free to do my own daily tasks that I had. They were efficient and professional.

Cecelia & Griffin C

I was able to actually work when they were here. There was some stress involved because I was not sure about when they were coming, if they were coming, did I have to pay or not, etc. They need to improve their communication and the type of caregiver. She sounded like she worked more with the elderly than with younger children.

Renate M

They just do routine checkups, so it's not very impactful. They could improve the speed at which we are helped.

Judith T_2

She cooks for me and she entertains me as well. They matched me with a person that works well with me.

Kathleen G_9

She had the security of having someone in the house if she needed help. They were extremely responsive as soon as I requested the help they looked into how to get someone. They were kind and helpful. They really made us feel that we were doing the best we could do for my sister. They care about their patients and the family who is helping them.

Roland R_2

They were very efficient and easy to work with. Their response was very quick to our needs for people to come in.

Anonymous_4368

I gave them a list of duties I wanted to have done. I know one of the girls has the list, but I don't know if the other one does. It may be partly because of COVID, but their last two caregivers have been their newest hire and they weren't there long.

Dorothy R_8

They have to step back a lot because she's still at a point where she wants to do things herself. She does what she can, and they are just here to help her when she gets stuck. I like their reliability.

Anonymous_4252

It was four days. It helped us out because we were in a pinch, but it wasn't great. We were calling back and forth all day because she didn't seem to know how to handle things. I didn't feel like I could just leave. I came almost every day. We needed someone immediately, but it seemed like she wasn't trained very well.

Peggy_1

They cover for me and take care of my loved one. It is not hard care to do. I have only been doing this for a couple of week. I like the direct communication with the owner.

Lori S_12

They help get her to an art class since that is her main love in life. COVID-19 has been a challenge but they are trying to help us get that figured out. They are very responsive and they always get back to me. They are all kind to my mom.

Agnes S_1

They would help her remain somewhat independent. The care that they gave during the last weeks was stupendous.

Anonymous_3203

They take care of my dad and do their job. I'm not sure about the agency itself but I like the people they send.

Emil V

She was friendly. They were perceptive. They got somebody in and I was able to meet them and they did a good job, the girl that was here did a good job.

Judy_2

The services have been wonderful. My father does better when his caregiver, Sandy, is there to get him started in the morning. I like that they have done exactly what they said they would do. They are very reachable. Peter is very pleasant and is never annoyed if we have to call. They are very understanding about our need to change the schedule.

Greg S_7

I don't know what I would do without them. I like their responsiveness.

Fred F_2

They were helpful when they could help, as the situation got worse there was less that anyone could do. I like that they are able to do what we need done when we need it. They were there when we needed them.

Steve M_17

They made my mother feel comfortable. We were able to go away without having to worry about my mother's care. They were attentive and friendly.

Anonymous_2643

They could get caregivers that are educated and know how to take care of him. They could improve how they select their caregivers.

Carol_5

They took over. My father is bedridden and needed to be cleaned and fed in bed and that is beyond me because I'm an older woman. They were very responsive. My brother called them and they responded right away. They came to the house and went over everything.

Maria S_15

The agency can have help when it is needed. They lie since they claim they have help but don't send anyone. They can be more thorough on the people they send. They can have better personnel help that knows what they are doing. They should be taught about the field they are in. They send people from the street without any training. The elderly need help.

TOM_1

They provide a service that takes care of my folks in their 90s and they are struggling so having someone there who understands how to take care of them is helpful. They give me peace of mind. I have been very fortunate to have great caregivers that have given my parents great care, and they are consistent.

Kathryn C_1

I liked the company. I like the people that came to help. They were helpful and very attentive and nice.

Jeff D_1

I couldn't live without it. They help me shower, make my bed, get me dressed, help with my medicine, and cook and clean for me. I like my personal care people.

Nancy R_13

They were helpful while I was attending my daughter's wedding. They helped my mother-in-law with getting dressed. They were very helpful and understanding.

Brenda F_6

The provider helped the most by improving her nutrition. They cared for her and did what she could not do anymore. I liked that the agency was very friendly and prompt.

Howard B_1

I basically wanted them to come in and give some company to my father. I like that they were very accommodating and worked with us.

Jocelyn B

My mom has dementia, so she lives in a certain reality that they need to respect. The aides don't always respect that. The agency entrusts the aides, which are diverse group of people. Nothing seems to change after they apologize. They need to improve their communication and quality of employees.

John B_21

They just help me to understand myself and what I am going through. I like the person to person connection with my caregiver.

Craig B_1

I like that they have handled every issue I have had and done it in a timely manner. I am very likely to recommend them. I have no problems with them. The caregivers seem to be good quality.

Gina R

It has to do with who they match with who. When I ask them for help or for someone to come in, I think they just ask whoever wants to take the job. They don't match them up with that client's needs. They could do a better job of fitting their clients with a caregiver.

Joseph T_1

They're all very nice and the care is very good. They help with basic life assistance. I got in an accident and I can't use my hands. They help with food, hygiene, and other things. All my needs are met. I would recommend them to other people.

Caroline C_2

They have made me feel very comfortable. I have had two different caregivers and they do what I expect them to.

Dorothy P_13

They should let me know if a caregiver isn't schedule or isn't coming. I've had to train many caregivers over the last four months. Sometimes the caregivers are only here for a week. I don't like training lots of new caregivers.

Anonymous_763

They respond when questions are needing to be answered or meetings are needing to be held. I like that they're responsive and local.

Artemisia G

It makes it easier for her. She doesn't get upset. I like the caregiver currently.

Noel R

Without them, I wouldn't be able to go to work. I love all the caregivers we've had. They're very professional. I use one of them every single time now because I love her that much.

Judith H_2

When we were making the decision to get me 24/7 care, I was just horrified. I didn't want somebody in the house with me! It didn't take me long to accept the fact that the help was needed. They are friendly, loving, and careful.

John L

They provided round the clock care for my loved one. They could use more medical training.

John M

They were good, knowledgeable, and I didn't live there but he was happy most of the time. Toward the last number of years the people did a fine job.

Martha B_7

They're very cooperative and they're receptive to any issues. They're very high quality, they have good caregivers, they work well with people, and they're very helpful.

Rose C_3

They do a lot of things that neither he nor I can do. It is not easy for me to go down and help him. They did what they were supposed to do.

Anonymous_880

Some of the people were very good, but sometimes they just hired anybody. The more I got to know these people, the more I learned that they weren't screened well. I did like the owners, though, because they were very nice. They need to have certified people. They sent out too many street people that were uneducated.

AnnMarie B

It was different between people. Everyone has been great, but one was not a fit. The one that was not a fit could have been better trained. She was all dressed up like she was going on a date. The others were all hands-on and would play card games. The first aide we had was so good. She was on time and dependable.

Luella R

They were there whenever I needed them. The people there were very helpful.

Anonymous_111

If I needed anything, they would help me. They were able to provide lunch and dinner for me. I thought the services were excellent. They would pick me up from the doctor and take me back home.

Jane C

They're available to be around all the time. She can't afford to fall again, they need to be around her to help her move. They're dependable, caring, responsible, helpful, professional, and they take initiative to do things.

Rose M

They take good care of my mother. They send quality people to the house.

Mildred "Millie" M

They were all very helpful. They saved my sanity. I was able to leave because they were there when I gone.

Jack T

The caregiver has an ability to deal with difficult situations and that has stood out to me. The patience they show has helped me the most.

Christina D.

I am very happy with the care my mother recieves from Synergy's Caregiver. She is always on time and goes above and beyond to keep her happy and comfortable. I could not ask for better care if I was to give it myself.