Lifespan, Inc. Santa Cruz, CA

Lynne d

She takes her own for manicures and pedicures. I like that it is convenient.

Rachel U

They give him a sense of stability in his day-to-day life. Their communication is excellent.

Donna H_21

The caregivers take me out to help me with appointments. They are very responsible and have good caregivers and are on time.

Anonymous_7588

They prepare meals and help her get cleaned up. They can improve by having fewer people. My mother has dementia and there at too many caregivers that come.

Donald C_18

It makes it easier for me because they care for my brother. They care for my brother and the caregivers are on time.

Angie C_1

They keep my wife occupied and happy. There seems to be a little bit of, if someone can't show up they have someone else available often.

Anonymous_7580

They take him out of the home and get him to the community. I like one of the caregivers.

Bruce U

They are very helpful for me, and they took some weight off my shoulders. I'd recommend them because they came in and started care immediately.

Harvey M_2

The services have been positive because they have been patient, willingness to help. I like the agency because they are organized and the follow up.

Norma D_7

They do what I want them to do. They have nice people working for them.

Willard "Dale" K

They have answered my questions and had no problems. I like the person that comes to help me all the time.

Robert "Doc" S

The services were very necessary. They have accountability and availability.

Laurie M_3

The caregivers do what I asked them to do and help me with what I need. The agency has qualified caregivers.

Franklin D

They were helpful in doing a whole bunch of things for them and it helped relieve my stress for caring for them. The father is a bit difficult to deal with, but they were very helpful.

Joe H_19

They could have taken him away, so I could do something. They could have sent me someone that did what I wanted. I wanted them to take him out and they didn't have a car.

Jessie P_2

They are thoughtful and they manage his health care needs. They have quality care.

Lowry F

I am not sure how the caregiver could have a greater impact. I think she is doing a good job. The caregiver has helped the most with consistency and working on things that the client likes. She likes puzzles and fitness, so they have a good routine going. It's the same person every week. I like that they're convenient and well organized. They have good ideas about care.

Eleanor C_4

My caregiver has helped me the most by showing up and keeping track of things that I don't keep track of. I like everything about Lifespan. I like the person they brought to me and the way she works. It's great.

Wendel M

I haven't had any problems yet. Straightforward and fairly easy to get set up.

Carole R_7

It has been a positive experience because of the relationship connection. I would recommend them because of their reliability and confidence.

Terry P_5

They improved his life. It was getting to be too much for me, and they helped enrich his life. I had difficulty getting reliable help.

Anonymous_6063

They need more consistent caregivers and consistent care. They are the best in town. The caregivers care and we have only been with this agency.

Betty C_16

I count on them. I appreciate that she is on time. My caregiver is very much on time and that is very important to me.

Jan S_17

They were genuinely sincere and helpful. I liked their kindness.

Linda H_20

He enjoys their visits. I like that they are dependable and have quality employees.

Gail O_3

I like that they are friendly and see me. We go for walks. They are very knowledgeable. They are helpful.

Steve G_14

The most helpful about the service has been them not being afraid to get in and keep the house clean. I like that they are always on time or if there will be a delay. I like that communication is second to nine and it is the biggest thing. We talk back and forth about any changes for him.

Judith "Judy" I

My caregivers are very pleasant, and they bring me peace of mind. I like how nice everyone is.

John E_20

They are important. Our services are different but impactful. We like the caregivers this agency has.

Anthony "Tony" B

My caregiver is compassionate, they help me with everything. They cook and clean for me.

Anonymous_6777

The lady that they sent me is on the job, she stays occupied. It's got a core discipline. Everyone is extremely professional.

Anonymous_6731

I think it really depends on the personality match between the caregiver and the patient. If it's a good match, it tends to be smoother than if it is not a good match. I think their communication is pretty good. We have had to change caregivers a couple of times and they have been flexible.

Anonymous_5906

They could have changed their prices, but they wouldn't do that. The care was great, but the financial situation is horrible. They always provided good service and had good work ethic.

Linda H_60

They provide entertainment to the patient. The communication is good.

Helen W_9

The providers explain dementia. I would like them to be on time and have availability.

Shelly D_1

They take care of a lot of the small day-to-day choices, and they communicate with me all the time. They go with her to doctor appointments. They make it very easy. They are very good at organization.

Anonymous_6351

The person that comes into the house is really good. They could improve on their billing customer service, they are so slow.

Russ N

They have helped with being with her, and taking care of her. I like that they have quality people, most of them know what they are doing.

Kelly J_4

The have been good communicators. The agency is very responsive.

William "Bill" W

It helps a lot and they do my showers and clean the house. They keep me informed on what's happening.

Susan S_43

They could have more consistent care. I like this agency because they consider their employees more than just employees.

Ena G

They always find an aide to take care of you. They always call back.

Donald C_17

They were able to motivate my husband to do what he needed to do. They were kind and well trained. They did a good job when they were here. They took good notes.

Rich H_1

They took care of mom so it took a load of us. They care for employees and clients.

Julie J_5

She is pretty bad because of the level of the disease she is in. She would not be able to do it with out them. I really like that the communication is great and the scheduling is really good. The care that my sister is receiving is really good and I live far away. I feel that I am in the loop.

Helen T_1

It has freed me up and taken a big load off of me. They listen to me and James and they try to work around any problems that we may have.

Karen W_10

It was very important. They helped by giving me a break. It was 24 hour care. He had dementia, so he couldn't be left alone. The problem was that they didn't have staff, so I didn't have staff for the last six months. There was a shortage.

Eric A_4

It allows me the freedom to not be there. The client lives about an hour away from me. They provide a single caregiver. I would recommend them. There is a depth of the relationship between Pat and the caregivers, they are really invested in my aunt's well-being.

Anonymous_5135

I enjoy having them here. They provide companionship. They are very efficient and follow through on what they say they will do.

Ronald "Ron" B_1

My caregivers help me use my computer and take out my garbage. The agency is professional and sends good caregivers.

John L_16

He is very courteous, and anticipates my needs, I don't have to ask. They are prompt, very courteous and very helpful in general.

Julia B_2

Lifespan has been wonderful! They have been very great at arranging for steady care as much as possible right now, despite that it has been a challenge. Lifespan has provided consistency in my mom's life. I like that Lifespan has made it as easy as possible to help handle the situation with my mom.

Debbie

We had Lifespan Inc. for a month. A very nice man came and took my step father out to lunch. I think he did a fine job. It just wasn't a good fit for our situation. Scheduling was fine. The gal that set us up was great. Billing was fine, too, but we felt it was a little expensive for what we were getting.

Beverly B_17

She's a difficult patient and is impossible to keep happy, which we understand. The caregivers show a lot of patience with her, which is great. I think the communication is very good and that makes me a little more at ease, since I'm 3 hours away from Maryland.

Ed G_7

They helped clean. I liked that they were easy to deal with.

Maryellen M

The caregiver is always nearby to help him. They came to our rescue very fast.

Linda H_26

They provide emotional support. They are dependable, and their employees are capable.

Anonymous_3316

He's got a lot of health challenges. I really appreciate his caregiver Marla. They're very organized. The case manager does really good with following up.

Brian S_13

They let her find a way to stay in her own home and have people around her. I like their professional care.

Kay H_3

Both my husband and I have illnesses and we can only do so much, but she has been willing to do anything I've asked her! For someone like my current caregiver, I would tell anyone to get their services.

Judy B_16

They have impacted us in so many ways I can't say. They are patient with getting the right caregiver for us.

Barbara S_57

It really helps me tremendously. They go shopping for me so that I can have food. I like that they are very efficient when providing services.

Joseph H_12

This has been the most amazing care I have had in my life. I have found nothing in it that hasn't been taken care of. They are just amazing and it has helped me a million times. I've been recommending them. I had never heard of them, but it's necessary. It works and I can't say enough about them.

Dan R_6

I depended on them very much to make sure he maintain a good quality of life. They were very responsive, they took care of him 24/7.

Gail C_6

I have not had any negative experience with them yet. They are very professional and well put together home care agencies.

Neil V

We used them once but they gave us information on how to help her better. I liked how they were very prompt, thorough, and knowledgeable.

Paulette D

I like that they are professional. They are friendly and they go out of their way to get things done. I like that they are dependable and friendly.

Denine B

They helped us 24/7 and they were always there for us. They worked well even through the pandemic. They made it work. I like that they were responsive to the needs of my mother. They started immediately.

Gail H_4

They do an excellent job and have improved the quality of life for my mom. I like that they communicate very well and they do their best to match caregivers with patients.

Ruth F_8

They have provided quality care and the caregiver has been awesome. They are professional.

Janet R_11

I felt secure when we had them after she fell. They were all very good to her and helped her when she needed it. They definitely served their purpose on the days that we needed them.

Kathleen V_1

They call and check on her. Her insurance pays them for it and they do the billing for her. I like the flexibility and the help I get.

Anonymous_3293

They don't really have much impact on my life, but they could talk to me more. I like my caregiver a lot, I've been with them for 3 years.

Yvonne V_1

They did what they said they were going to do in a cheerful manner. They exceeded my expectations, even though we only had them a couple of times.

Ted P_2

She is cooperative. She is efficient and pleasant to be around.

Nancy A_12

It was critical in the beginning days, then less so as time went on. They should have been cheaper.

Diane S_22

They are efficient. They're conscientious.

Larry B_16

They helped with general support and watching out for her so she didn't get hurt. They were super responsive to my needs.

Bookie N

They are all just super. They try to meet my new needs every day. I don't have a complaint in the world about them, they are wonderful.

Robert G_31

They helped with bating, shopping, and cooking. I like the shopping and the care that I was getting from them.

Heidi S_1

They are a stress relief, but things are still pretty stressful. I like that they will get necessary caregivers.

Raymond D_3

They had the initiative to do things while I was in the bathtub. I didn't have to stand over them and tell them what to do. I was not that sick and disabled. I just needed more help. Sometimes they didn't have enough to do. I was getting better when they assigned the people to me and I did not have enough to keep them busy.

Jean J_4

They're here, the people I come in contact with are very nice young ladies. They have good people working for them.

Alice J

It was really top-notch. I thought they were fantastic. They're very professional. The caregiver we had was really great.

Anna H_2

It relieves me of a lot. It makes it so I don't have to be there with the client. I like they're thoroughness, communication and flexibility.

Anonymous_2461

I get very anxious, frustrated, and upset when I can't do things so them coming to help relives the physical and mental problems. They do their best.

Damon G

They care for my mom to make her life better. We had a lot of issues by cancellations by care providers.

Rich H_2

I can't think of anything that I would say that she could do different because she is amazing. We exchange ideas and she goes to work We have no objection to them, if anyone needed help, I would tell them that they need to go with them.

Mary D_24

They help me with the necessary daily chores, and they directly help him with his various projects. They could pay their caregivers more and charge me less.

Anna D_4

It's been very beneficial to both our lives because before, I was helping him and now he has someone else to help him out. We haven't had any problems. We really like the caregiver. They've done a really good job. We haven't had any issues.

Matt E

It frees up a little time for us to do what we need, like work. My loved one gets more time. As the children, it is really impactful. I like that they are very thorough, communication is great, and the care seems good.

Cathy N_3

One of my daughters is a nurse and my other daughter doesn't live here so my caregiver picks up the slack. My daughter who lives away used to come up here once a month and help me with these things and now she doesn't have to as often. I am absolutely thrilled about the person that takes care of me. She is very professional.

Anonymous_1961

The most important factor is their knowledge about dealing with elderly people, especially those who have some cognitive impairment. The quality of the service depends on the individual delivering it. They need training.

Karen S_16

I am homebound and they were helpful with everything I needed when they came. I like that both the agency and the caregivers are conscientious.

Marilyn A_2

She is always very accommodating. She always asks for what I want and what I need, I enjoy her very much.

Kim U

The caregiver was really caring and conscientious. I liked the caregiver who was giving my dad rides to his doctor's appointments.

Alejandro L

They helped me take a shower. They had some good services.

Maddy C

It mostly helps me because I don't have to do those things for her. There are some stipulation and specifics for the care she requires, and it has been hard to find that in a caregiver.

Rose R_6

For my loved one, it has made a big difference. He wouldn't function as well without them. I am a long-distance caregiver, so it helps me. So far, they have provided very good caregivers, and they seem to be very conscientious.

Dick Y_2

They got breakfast for my husband, changed the sheets, did the laundry, and helped with the dog. They do a good job and have good staff. I know the people who run it.

Judy R_9

I always feel comfortable and safe with the caregiver. They were able to come right in and help me know that I need 24 hour care. They were a huge relief. I like their consistency and professionalism. Their staff is well trained, and they really provide a very top notch professional service.

Jon G_2

They people that I have are really good. They know what to do, and they do it really well. They are the only agency that would give me a three-hour shift instead of a four-hour minimum.

Laura E_5

When he was having issues, they were able to provide 24 hour care. They set appointments and talked to his physician. They do housekeeping and companion care for him. They have a wide range of services and we have been able to use all of them. I like that they have case management and that they work with me and keep me updated. I like that they care about what is going on with my dad and are attentive to his needs.

Tracie L

Without the care during the week, I would not be able to work to provide for my family. I appreciate the constant updates, especially with staffing. If someone can't make their shift, I always get a call asking if I want them to find a replacement. I always know what's happening.

Karen M_5

They help me by giving me the freedom to run errands. I think the pricing is not reasonable.

Gloria V_1

They were reliable and easy to work with. I like that they were so willing to work with me on setting everything up because it was kind of a complicated situation.

Joseph "Peter" D

They give me a chance to get out to see friends and run errands. I like the calendar they giver you for the month. The caregiver is wonderful, and the people are very articulate.

Jocelyn H

They have provided efficient care to my husband so I am able to be out of the house to do other things while the caregiver is here. My husband profits from the interaction with the caregivers. Lifespan is efficient, and they pay attention to my loved one's needs. They're reliable, and the case manager is very kind and attentive.

Jil M

They're there 24 hours a day. My mom is doing well because of them. They need to make sure they have caregivers who are good at transfers.