Home Care Assistance Los Gatos San Jose Los Gatos, CA

Sylvia "Arlene" T

I need the help, and it is very important. For the caregivers that I have now, I would rate them highly because I think they are really good.

Henry C

They have been a lifesaver and have sent real nice caregivers. If a caregiver doesn't work out, they will make a change for me. The managers and the caregivers are nice, and if there is a problem, I can contact Katie and she will solve it for me.

Marie "

They provide the service that is required, they help her to get dressed, they do her exercises, and they get her to her appointments. They need to provide more of a selection of individuals to pair up with my loved one.

Joseph "Joe" R

They sent the right caregiver. I like her personality. I like a caregiver that is caring for me.

Diana M_1

It's a huge help because my caregiver comes once a week and folds the laundry and makes my bed. I read recipes to him, and he cooks them and puts them in the freezer so we have meals. He is willing to do anything. I like the personal attention I get from the person I ask questions to. She comes by with a birthday gift or a Christmas gift. She feels like family.

Suzanne A_1

They have helped me because I work full time, which is nice. Our main caregiver takes great care of my mom and makes sure she eats. We are very happy with Home Care Assistance because of the caregivers.

Larry P_3

She does everything. She takes care of the house for me. They take good care of me. The caregiver is the best that someone could get.

Barbara S

My caregiver lets me take the lead, and helps when I ask for help. The caregiver I have meets my needs completely.

George H_2

They have an individual that comes in for companionship and to help out here and there. They are reliable and provide a good service.

Kirk C

They take care of a lot of things that I just can't do. I work full-time, so they take my loved one to doctor appointments and things like that. I like the patience they have in working with the family.

Larry M_5

It takes a load off of me. They could lower their prices.

Vicki D

She likes the caregivers very much and looks forward to them. They could communicate better with their caregivers. I have had on 3-4 different occasions where I tell them I don't need the caregiver, and they are not getting those messages to the caregiver.

Judy M

The most helpful is transportation for anything that requires getting out of the house. They try to be as helpful as possible. They are very friendly and very easy to talk to.

Carol A

I couldn't keep going to work everyday if they weren't here taking care of my husband. They are dependable and they always send me good people.

Julie B

One of them is wonderful. I don't know if it is because of the language barrier, but I have found myself not happy with the other caregivers. I told them to keep her active and social so she doesn't wander at night. I don't feel that all the caregivers give her the same amount of care.

Darlena R

They have made my life much easier. I look forward to it. They're highly professional.

Emi N

Having a reliable caregiver means that I can do the things that I need to do, like appointments, meetings, and occasionally go out to have lunch with friends. They've managed to find me a really good caregiver and they've been really supportive about getting me the care needed.

Rick L

They provide the service that they are providing. They are well organized and they have good customer contact.

Larry S

They are able to help out and do things we don't have the time to do. All the services are as advertised. They do what they say and they get back to us promptly.

Anonymous

The registered nurse is in charge of the situation. The caregivers just help take care of my family member. We have considered placing him in a facility, but they don't want to go to a facility. They want to stay home, but they don't see many people. A facility would definitely work better for us as a family, but my loved one wants to stay home, so that's what we have done.

Celia L

They've mostly been positive. For us, they were the second agency because they purchased the one we signed up with. The problems we experienced were generally with the prior company. I think the standards for hiring people are probably better. Prior to this, we'd had bad experiences with people who were not tidy enough. These folks appear to be interested in keeping up their standards here with us. We've gotten very comfortable with it. He's at risk of falling pretty steadily and he's never out of their sight. I can leave and feel assured that he'll be safe.

Patricia I

They're very patient and understanding. If I have tasks listed, but something changes, they're kind about changing it. I never feel rushed. I have chronic pain, so I have limited energy and stamina. My caregiver, in taking up my tasks, frees me to do what I like.

Paul H_5

I would tell a friend that Home Care Assistance is competent and they deliver. Home Care Assistance makes life easier by meeting and anticipating my needs.

Lucretia H

Home Care Assistance has been good for me and that I have had two different caregivers to help me. Someone from the office at Home Care Assistance came out and set up services for me. Home Care Assistance has made life easier by providing good work for me, doing as much as possible, and doing what needs to be done. However, the caregiver speaks Spanish so communication can be a little difficult, but she is very sweet and we get along fine.

Susan Maria

I have used the services of Home Care Assistance for the past three years for my elderly parents, and I have been extremely impressed with the level of professionalism and care that this agency provides. The home care manager is attentive to my parents' needs and communicates with me directly when any issue arises. And the caregivers have been reliable, competent and caring. I have recommended Home Care Assistance to friends who have also had positive experiences.

Emily K

I really like the weekday caregiver I have, and I love my coordinator who is very responsive to my loved one's needs. The services let me keep my job, and I know that my loved one is safe when I am away.

Shirlee D_1

Home Care Assistance does a good job and their caregivers are very nice. The caregivers did whatever I asked them to do while they were working.

John NOTE: client passed away T

Home Care Assistance's caregivers are great and the management is great. Home Care Assistance is probably the most competent home care agency out there. The Home Care Assistance caregivers are fantastic and they provide the best care. I really enjoy them and would highly recommend them.

Paul S_3

Home Care Assistance shows up when they say they are going to. I like that we have same caregiver as well. My father-in-law lives in a facility, and they provide an extra pair of hands.

Thiep B_1

I would recommend Home Care Assistance because I have a caregiver who is excellent, but some of them are below average. Home Care Assistance makes life easier because they fulfilled the criteria I was looking for in a caregiver, which is a Vietnamese caregiver.

Erin C_5

Home Care Assistance is very efficient, kind, and dependable. Home Care Assistance has made my life better because I can depend on them, I don't have to wonder whether things will get done.

Pat T_2

I would recommend Home Care Assistance, but the cost is hard because the insurance did not cover some of the care. Home Care Assistance had a supervisor that was very good and would help with matching caregivers that fit our needs.

Carolynne Y

Home Care Assistance has great communication. The care coordinator is excellent! My mom didn't end up needing a lot of help.

Loyci S

I appreciate the punctuality of the caregivers from Home Care Assistance and they care for my well-being.

Anonymous_370

Home Care Assistance's care manager was responding well, but recently, they have not responded. It is surprising because my care manager has been really good, and now I don't know what them not answering is about. The first candidate caregiver did not work out, but we are on the fence about the second candidate. My first caregiver was not ambitious or self-motivated. They would sit around, but my second caregiver is asking what to do. They are not really looking for what to do. I don't feel like I should have to make a daily list. If no one lived with my loved one, I don't know what would be done.

Shanta-Ben P

I would tell a friend that Home Care Assistance was always available, and they provided a quote in a timely manner. The care came on time. Home Care Assistance helped us the most with getting my mom ready in the morning.

Becky_1

I would recommend Home Care Assistance because I am very happy with the care my uncle is receiving. The caregiver has been taking good care of him. They started on his birthday and brought him a cake too! Home Care Assistance is going over and beyond what their job requirements are. They make life easier by having auto pay which makes sure the bills are correct and not late. My uncle seems very happy.

Marie W_1

I would tell others that Home Care Assistance it's satisfactory so far. We've just recently started with this service. The services are helpful. The caregiver bathes my wife. She also changes her and cleans up the bathroom.

Carolyn R_2

Home Care Assistance has provided us with a wonderful caregiver. The service provided me with a caregiver very quickly, and that was wonderful for me.

Barbara W_4

Home Care Assistance sends me a caregiver who is wonderful and does everything I want her to do and more. Home Care Assistance has made life easier for me because the caregiver comes in, and if I'm still having breakfast she will make the bed. She washes the sheets on Tuesday, and does the grocery shopping, and takes me to my appointments. She is a big help.

Greg M

Home Care Assistance is very professional! Our case manager is excellent. Home Care Assistance allows me to not do the work.

Jill C_1

I would tell others that Home Care Assistance is a good company because they had good communication and we were pleased with the caregiver we had. My loved one needed help and Home Care Assistance helped her.

Alice M_1

Home Care Assistance was very helpful when I had to change things in the middle of the day, and they would always find someone to come. Home Care Assistance was always thoughtful and helpful.

Dan H_2

So far, my contact at Home Care Assistance is very transparent, and she communicates often. The service is still brand new, so my parents are trying to figure out what the caregiver can do for them.

Anonymous_429

Home Care Assistance is dependable, and the caregivers show up on time. Home Care Assistance has made life easier for me and my family. It causes a lot of wear and tear on my family when they have to provide the care on their own.

Sharon B_5

The caregivers needed more training and experience. I have never seen such a lack of service from people who are trying to become nurses.

Rajendra A

I can recommend Home Care Assistance to others if the person has enough funds to pay for the services and if they want at least four hours. The rates are high. Home Care Assistance is very good professionally, though. The caregiver was working with me for a very long time but once she left the other caregivers that were provided were not as good.

Frank R_1

I've already recommended Home Care Assistance. We had a previous agency, and I noticed right away that the caregivers from Home Care Assistance were much better. I don't have to do the laundry because of the service from Home Care Assistance. The caregiver is also helping me clean out a room.

Martin L

I am delighted that I picked Home Care Assistance. The office knows my voice and knows my name when I call them. Home Care Assistance made a difference between living and dying. My family lives out east and without Home Care Assistance I would have to move out east again.

Bruce L_1

Home Care Assistance is pretty reliable. Home Care Assistance helps me do things that I would otherwise have to do by myself.

Mary D_6

I would tell my friends that Home Care Assistance is great. They have filled every need that we have had The caregiver helps us a lot with the house keeping.

Florence and Charles S

The help that Home Care Assistance first sent us is a very good choice. They have been very helpful by providing a caregiver and have been prompt in scheduling. The caregiver has helped my mom and dad, and they take a load off of my dad. The caregiver is probably even more caring with my mom than we are.

Wanda C

Home Care Assistance is prompt and reliable. Home Care Assistance allowed my mother to stay in her home, and she wouldn't have been able to do that otherwise. It was her wish to stay in her home.

Janey H

I have nothing to compare Home Care Assistance to. At this point, they have been fine. I'm not doing as much as I should be doing, so I don't think the services have been great. It's not the fault of the caregivers. I'm not up out of bed, and I thought I would be at this point.

Joy H_1

I would tell others that Home Care Assistance has great caregivers. The services allow me to not have to clean my house.

Cheryl B_4

I'm very pleased and happy with Home Care Assistance. We've had them for many years, and I'm very happy with the organization. I live in another state, so Home Care Assistance's services make my life a lot easier. I don't have to worry, and the caregiver and office staff calls me to keep me up to date.

Ronald S

Home Care Assistance was recommended to me by the hospice agency, which was a high recommendation and I would recommend them to others. Home Care Assistance made life easier by helping my father who is bedridden, incontinent, and needs to be fed. I needed 24 hour assistance for me because it was way beyond my abilities. The caregivers developed a personal relationship with my father, which was very rewarding.

Frank642034

We're using Home Care Assistance for my mother. They do some light cleaning and help her get up. They also do some light work preparing meals. I am pretty satisfied, and it has been working out pretty well. They are very reliable and cordial. My mom took to the person right away. Just make sure you interview the people who are going to be in your home. Other than that, they explained everything pretty well, and it works pretty well. The administrator of the program was very professional, visited us, and had people do assessments. They're very thorough with their discussions.

Patricia100777150

Our health worker comes from Home Care. I find them excellent, and we have no problem with them. They have several caregivers. We have one that is long term and several at night, and they are all excellent. They are fine with the schedule.