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JFS Care Los Angeles, CA

4601 Wilshire Blvd. Suite 120, Los Angeles, CA 90010

(800) 558-0653 (Caring Family Advisor™)

4.6

(226 reviews)

Offers Home Care
Top rated on Caring.com

2020

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Reviews of JFS Care in Los Angeles, California

4.6

(226 reviews)

    Top rated on Caring.com

    2020

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Claudia M_4

    5

    October 22, 2024

    I am a current client of this provider

    She provides company and helps with her loneliness and anxiety. They are on top of work. The caregiver goes above and beyond.

    William P_24

    5

    October 7, 2024

    I am a current client of this provider

    It has been a couple of weeks and I have seen big improvement. I have worked with them before and they had provided great services.

    Katie G_2

    5

    October 7, 2024

    I am a current client of this provider

    It feels good to have her. The aide takes initiative.

    Renee S_5

    1

    September 25, 2024

    I am a past client of this provider

    The client wasn't happy with the caregiver that came over. When the caregiver did the tasks, she seemed bothered by doing it. They are all very kind. I wouldn't recommend it because of the 6 hour minimum and pricy.

    Lauri R_1

    5

    September 24, 2024

    I am a current client of this provider

    The agency has made me feel hopeful with the care to make my experience positive. I would recommend them because I think it's a well-run organization.

    Zachary H_1

    5

    September 20, 2024

    I am a current client of this provider

    I like that they have good attention-to-detail.

    Mavis M

    5

    September 11, 2024

    I am a current client of this provider

    The provider helped me the most by providing a mattress and bar for my shower upstairs. They were incredible when my husband died.

    Anonymous_1724412702

    4

    August 23, 2024

    I am a current client of this provider

    They are pretty flexible but there should be more assisting with transportation.

    Zev G

    4

    August 21, 2024

    I am a current client of this provider

    They can follow a schedule that the family members give them on what to do during the day. I would like to see that they would promptly give a callback and to see which caregiver is available for a client and if they could probably provide me a phone number to reach out to.

    Esther B_2

    5

    August 12, 2024

    I am a current client of this provider

    They are reliable. Their people are kind, and considerate.

    Ellen E_4

    5

    July 10, 2024

    I am a current client of this provider

    They drive and can take her to her hair appointments. I like the accessibility to management.

    Yolanda D

    5

    June 27, 2024

    I am a current client of this provider

    They provided my mother with a pendant to help her. I like that they follow through.

    Lynette C_1

    5

    June 25, 2024

    I am a current client of this provider

    I could not do without them. They are so responsive, and their communication is excellent.

    Fanya L

    5

    June 13, 2024

    I am a current client of this provider

    I like that they take me to the store, doctor's appointments, shopping, and they help me a lot. I like that they help you, and it's what I need.

    Eugene R_5

    5

    June 10, 2024

    I am a current client of this provider

    The caregiver makes sure he does not fall. They are responsive.

    Thomas R_21

    5

    May 29, 2024

    I am a current client of this provider

    It has helped us so much since we are both disabled. It has changed everything for us. The lady they sent over is excellent.

    Caryn G_3

    5

    May 17, 2024

    I am a current client of this provider

    They extend a hand for me and are very knowledgeable. They help me, they are caring people.

    Ron S_14

    5

    May 8, 2024

    I am a current client of this provider

    We contracted the services so that I could go back to work, so it has impacted me positively. We did not have tremendous medical needs, but it really made a difference when the aide was here. It was very easy to alter our schedule. They were very quick in responding, attentive, asked important questions regarding our care, and thorough. They made sure his social and emotional needs were met as well. They had a lot of experience in areas that I did not know about. They made us feel very comfortable.

    Fina B

    5

    April 26, 2024

    I am a current client of this provider

    The services have helped with my dizziness. They help me a lot because I am in bad shape.

    Miriam P_1

    5

    April 26, 2024

    I am a current client of this provider

    They are professional, honest and polite. They are always aware. I'm lucky to have someone to help me.

    Sherri L_3

    5

    April 24, 2024

    I am a current client of this provider

    They take the pressure off of me because I was the primary caregiver. So it allowed me to take some time to get out of the house. I like their courtesy, their attentive help, and how they address issues.

    Jennifer L_12

    5

    April 24, 2024

    I am a current client of this provider

    I like that they come and socialize with her. I like that they are very welcoming and helpful for people who don't really understand how to navigate the social services program.

    Diana J_2

    5

    April 16, 2024

    I am a current client of this provider

    They answer the phone if I need to call them for any reason, or return my calls. I like that they are very helpful to my sister.

    Zinaida V

    5

    April 9, 2024

    I am a current client of this provider

    It helps a lot. The caregivers help her take her medication, and they help give her a bath. I like that they are very responsive.

    Akiva K

    5

    March 26, 2024

    I am a current client of this provider

    They make me feel like a person. The caregiver was good to me.

    Dorian P

    5

    March 25, 2024

    I am a current client of this provider

    They help by sending in good caregiver. They could listen to me more than my daughter.

    Anonymous_7025

    5

    March 19, 2024

    I am a current client of this provider

    The caregivers have had a positive impact because they help with light cleaning as well as helping with cooking and preparation. They're very helpful. I like that they're all very helpful. When I call, they help me.

    Jennifer R_9

    4

    February 28, 2024

    I am a current client of this provider

    The daytime caregiver has a lot of initiative and does things without me needing to ask her. They need to refer appropriate caregivers.

    Anonymous_1709119975

    4

    February 28, 2024

    I am a past client of this provider

    She did try to prepare food for him, but he wasn't feeding himself. I liked the care manager and the caregiver. They were both very accessible.

    Linda C_48

    5

    February 7, 2024

    I am a current client of this provider

    They helped me gain weight. They are very helpful, and they know what they're doing.

    Helena B_1

    1

    January 29, 2024

    I am a past client of this provider

    Every single person that they have sent has been so unpresentable, I would not want to go into Ceders with them. Their cars are disgusting and dirty. They reek of nicotine. One caregiver let me know that she only smokes marijuana. I am very limited in how far I can walk. I need them to provide drivers for me. The drivers have not been drivers that I would want to work with. I have not had good luck with that.

    Vladimir R

    5

    January 25, 2024

    I am a current client of this provider

    They would help me with things around the house and even material things. I like that I have only to ask for things and they will help.

    Harriet Y

    5

    January 22, 2024

    I am a current client of this provider

    I appreciate the relief more than anything. They are very professional.

    Ada P_2

    5

    January 9, 2024

    I am a current client of this provider

    I get a lot of help with my daily activities. My life is much better. I am always recommending them to older people and young people because they have so many programs.

    Anonymous_6541

    5

    December 27, 2023

    I am a current client of this provider

    They come helping with medication, take me to appointments, and checks mail. They are nice. The care manager is very caring, and the helpful aides are fine.

    Jeff W_11

    5

    December 21, 2023

    I am a current client of this provider

    Whenever I had a heart attack or stroke, I have been getting well, and they take good care of me. They are not just good, they are excellent at what they do.

    Laurie J

    5

    December 20, 2023

    I am a current client of this provider

    The caregiver gave me company. The caregivers prepare breakfast and put cream on the client's wound. Risa like all of the caregivers from this agency. They are very well.

    Nina B_2

    5

    December 15, 2023

    I am a current client of this provider

    It has much improved. We could not drive before and now she is helping us to get whatever we need. I like that the person who is helping us is always on time, does a good job, and whatever we ask she usually does.

    Toni M_3

    5

    November 29, 2023

    I am a current client of this provider

    She went to the hospital, and since that time her supervisor stayed in contact because I knew I wanted her to return to care. Besides being friendly, they are responsible, and they always get back to me.

    Hershel F

    5

    November 29, 2023

    I am a current client of this provider

    For me, it frees up time for other things that I need to be doing and want to be doing. Right now, I have a caregiver for 20 hours a week, and I think that's the minimum I need to have a normal life. I like that they are very thorough in trying to match the caregiver with the person. They go into a lot of detail.

    Ed L_10

    5

    November 28, 2023

    I am a current client of this provider

    The provider assists with mobility challenges and prevents falls. JFS Care has been very responsive and provides quality care.

    Nasrin F

    4

    November 15, 2023

    I am a past client of this provider

    They could've provided a caregiver sooner. Helen followed our needs and asked if we were satisfied.

    Berta C

    5

    November 9, 2023

    I am a current client of this provider

    I wouldn't want anyone to be left alone in their later years, and they have allowed me to still live. They were able to help me with my needs very quickly.

    Beverly T_3

    5

    October 23, 2023

    I am a current client of this provider

    They have made my experience positive by sending me Mary. I like how they allow me to stay in my house.

    Robert T_23

    4

    October 17, 2023

    I am a current client of this provider

    They have helped me find caregivers who are a good match for my father. I would like to see the response time of the administrative staff improve.

    Karol S

    5

    October 13, 2023

    I am a past client of this provider

    I didn't have to worry about getting my groceries and find a way to bring them upstairs or cooking for myself. It was a relief from stress and anxiety to know I had that care. The care provider that I had for many years was amazing. I was sad to lose her because she was so great and was with me for so long.

    Anne P_13

    5

    September 27, 2023

    I am a current client of this provider

    They have provided the care she needs. They are very responsive.

    Sonya T_2

    5

    September 27, 2023

    I am a current client of this provider

    They are always on time and they are very careful with their job. They are very polite, and nice.

    Anonymous_7596

    4

    September 20, 2023

    I am a past client of this provider

    They have made a positive experience by recommending that hire someone within the agency who would monitor. They can do better by having one person in charge of care. It felt a bit disorganized.

    Neil E

    4

    August 30, 2023

    I am a current client of this provider

    I have been a little frustrated. The caregiver was psychologically perfect, but unable to do some of the things I needed. I think they could do a little more digging into what I needed.

    Eugene K_2

    5

    August 26, 2023

    I am a current client of this provider

    They anticipate what I need. I like what they're doing. They're pleasant and easy to get along with.

    Miriam M_4

    5

    August 11, 2023

    I am a current client of this provider

    They take me out of the house and I enjoy it. I like the people I have had are really nice.

    Claude S_2

    4

    August 10, 2023

    I am a current client of this provider

    I would like more help more often. I don't know what I would like to see them do better. Just general improvement.

    Shirley A_12

    4

    July 31, 2023

    I am a current client of this provider

    They are very responsive to our needs. They agency was very attentive and responded very well to our needs.

    Rose M_17

    5

    July 13, 2023

    I am a current client of this provider

    My daughter lives with me and provides my care, so it has a positive impact on my daily life. My social worker is responsive and she always checks in with me. I always have someone to communicate with.

    Leon D

    5

    July 13, 2023

    I am a current client of this provider

    Everything that Leon needs is being provided for him. Leon is a holocaust survivor, and they are able to provide more hours for him.

    Claire H_9

    5

    July 11, 2023

    I am a current client of this provider

    The services are very helpful to me. I like the caregiver and she is wonderful.

    Roger W_6

    5

    June 27, 2023

    I am a current client of this provider

    The first thing they do when they get here is dump my trash and I can't carry my things down the stairs without falling. They are reliable and, if there is a problem, they check with you to solve it for you. They are always very kind and nice to talk to.

    Richard R_23

    4

    June 8, 2023

    I am a current client of this provider

    They help him maneuver through his unit and with cooking and cleaning too. They need to allow the caregivers to do more with the client.

    James "Jimmy" P

    4

    May 25, 2023

    I am a past client of this provider

    They helped me a lot after I had surgery. The people leave too quickly.

    Siegfried K

    5

    May 24, 2023

    I am a current client of this provider

    They help around the house and with my personal needs. I have been fortunate to have had caregivers that are exemplary in their ability to help me.

    Seymon B

    5

    May 20, 2023

    I am a current client of this provider

    They have very attentive caregivers. I like the service. It's good.

    Monique F

    5

    April 28, 2023

    I am a current client of this provider

    They provide resource facilitation. I like how constant and consistent they are.

    Vladimir P

    5

    April 27, 2023

    I am a past client of this provider

    They provided service and helped him as much as they could. They are good people and know what they are doing.

    Maria M_24

    3

    April 14, 2023

    I am a current client of this provider

    It would be helpful to have someone who speaks the same language. I want someone who speaks Spanish.

    Provider Response

    We are so sorry that you were not able to connect with a staff member who speaks Spanish, as we have multiple bilingual staff who would be happy to speak with you.

    Elliott D

    5

    April 14, 2023

    I am a current client of this provider

    The agency lets us know ahead of time if a caregiver won't show up. I like the agency because they have given us caregivers that care.

    Michael P_19

    5

    March 28, 2023

    I am a current client of this provider

    The clients build relationships with the caregivers, and it helps them do their ADL's. They do what they say they are going to and they are consistent.

    Gerald P_3

    5

    March 15, 2023

    I am a current client of this provider

    She helps me take me pills. I like the help they provide.

    Anonymous_7112

    5

    March 15, 2023

    I am a current client of this provider

    The caregivers have helped the most by providing companionship to my wife. I like the service. It's good. It has really made a big difference.

    Danielle H_2

    4

    March 15, 2023

    I am a current client of this provider

    It is a positive experience because they reached out to me and checked in with me. I would like more transparency in cost and billing for me to recommend them.

    Zakhar R

    5

    February 28, 2023

    I am a current client of this provider

    They take care of his needs. They're a good company. We like everything about them.

    Jack R_9

    5

    February 28, 2023

    I am a current client of this provider

    They've helped by allowing me to carry on as normal as possible. What I like the most about the agency is that they're competent.

    Amin F

    3

    February 27, 2023

    I am a current client of this provider

    The only thing he gets is therapy once a week. He would like more care. Nobody comes to check the blood pressure or regular routine.

    Anonymous_6971

    4

    February 8, 2023

    I am a current client of this provider

    The caregiver is very nice and does her job. I really appreciate the caregiver and the job she does.

    Willard H_1

    5

    January 26, 2023

    I am a past client of this provider

    They helped me clean up. Everybody who did something for me was excellent.

    Polina V

    5

    January 25, 2023

    I am a current client of this provider

    It really helps me out. They also help my mom, out with simple tasks They are very prompt and attentive to our problems.

    Robert S_92

    5

    January 23, 2023

    I am a current client of this provider

    The most impactful of the service is the companionship and to assist with the practical aspects of life. One thing I would tell a friend about this agency is that they work with you to try to accommodate your needs.

    Carol O_6

    1

    December 20, 2022

    I am a current client of this provider

    They need to find better caregivers. They need to improve the caregivers they provide.

    Mikhail L

    5

    November 30, 2022

    I am a current client of this provider

    They allow us to fulfill the needs in our life. We are grateful for all their services, they allow him to five! They are very observant. They do a good job of fulfilling their services.

    Joanquin S

    5

    November 29, 2022

    I am a past client of this provider

    They keep me company. I like everything. They do some cooking.

    Lisa G_30

    5

    November 24, 2022

    I am a past client of this provider

    They were as helpful as I allowed them to be. They helped to clean. The fact that they came out to help on time was good.

    Gwendolyn T

    5

    November 11, 2022

    I am a current client of this provider

    I am still working with them. I like the people. They are very helpful.

    Ann S_28

    4

    November 8, 2022

    I am a past client of this provider

    The only thing is that everything has to be done according to schedule. I've had them for decluttering, so they have intervals they work, and it'd be better if they could shorten it and stretch out the services a little more.

    Abrm B

    5

    October 27, 2022

    I am a current client of this provider

    They have come often. They call us. They are interested in our lives. We haven't had such good attention given to us in years! Of course! They have very good people.

    Shirley B_30

    4

    October 26, 2022

    I am a current client of this provider

    The agency could qualify the person before sending them out because Donna did not know that I had a wheelchair. She did not know what she was supposed to do. I like that the caregiver that I have now is outstanding.

    Luis O_1

    5

    October 20, 2022

    I am a current client of this provider

    They try to be supportive. I like that they have options available.

    Fehra D

    3

    October 20, 2022

    I am a past client of this provider

    The care has been inconsistent. Some were very good and others weren't. They could screen the caregivers before they send them out.

    Jaime V

    4

    October 11, 2022

    I am a current client of this provider

    They could hire more staff. They are good, and the person taking care of the cases has been good about letting me know about what services they are gonna need.

    Claudia I_1

    3

    September 28, 2022

    I am a current client of this provider

    The aides are wonderful. The agency is not helpful.

    Provider Response

    We constantly strive to provide excellent care. I am so sorry to hear that while you feel that the caregivers are excellent, our office staff is not as responsive as you would like. I invite you to speak with me or my chief operating officer, Merrie Boatright so that we can continue to improve our responsiveness. Steven Barlam, CEO, JFS Care

    Yakov K

    5

    September 22, 2022

    I am a current client of this provider

    I lived through so much in my life, I need a person who can help me, JFS helps me. They serve me well and I'm very satisfied.

    Adan P

    5

    August 26, 2022

    I am a current client of this provider

    I've had four people. They're very good workers. The person I have now, I would recommend, they're very honest. What I need the most is honesty. I've been happy. They let me know what will happen. They're formal.

    Maya D

    5

    August 25, 2022

    I am a current client of this provider

    I like how they run the business. I like the communication and the way they try to make the clients happy.

    Ralph G_1

    5

    August 24, 2022

    I am a current client of this provider

    They help me change the sheets. They help me take out the trash and do the laundry. I like that they've been helpful.

    Frances G_3

    5

    July 27, 2022

    I am a current client of this provider

    I am having the helper taker her to a senior. She has a class and community and friend in the helper. They were responsive and they say they should of been qualified and she had extremely low income.

    Robert F_27

    4

    July 26, 2022

    I am a current client of this provider

    They have provided good caregivers. They are reliable, helpful and on time.

    Daniel S_13

    5

    July 25, 2022

    I am a current client of this provider

    The caregiver is doing a really good job. I like that they are very consistent, and the staff is friendly.

    Berta S_1

    5

    July 22, 2022

    I am a current client of this provider

    It is absolutely necessary. We would not survive without their care. They take off our food supplies. I would gladly recommend them.

    Deborah B_14

    5

    July 19, 2022

    I am a current client of this provider

    They are diligent in looking for homecare providers. They have been very helpful.

    Yana/Daughter

    5

    June 28, 2022

    I am a current client of this provider

    They take care of my disable and elderly father. They gave me and my sister our lives back to focus on work and our own families. They have addressed my father's needs. They are very responsive to any issues I have.

    Cecile "Sally" M

    5

    June 23, 2022

    I am a current client of this provider

    They are just very helpful and supportive. They are caring and very supportive.

    Anonymous_6171

    5

    June 17, 2022

    I am a current client of this provider

    The services have been exceptional. I liked that I could go over and get help with paperwork.

    Anonymous_6157

    5

    June 17, 2022

    I am a current client of this provider

    Before I was out of the hospital, I couldn't walk long before needing to rest. Having people come to the house to help me move was helpful. I like the fact that they exist.

    Annalee B

    4

    June 16, 2022

    I am a past client of this provider

    They provided me a caregiver who was fine for the time I needed them. I only went directly to JFS. I didn't look at any other agencies because I knew they were good.

    Kira A

    4

    May 25, 2022

    I am a current client of this provider

    This aide is young but does not do diligent work. They are doing a good job.

    Lila S_2

    5

    May 17, 2022

    I am a current client of this provider

    They help her with bathing. I like that they're very responsive.

    Anonymous_6096

    5

    May 17, 2022

    I am a current client of this provider

    They cleaned a room, and just going into the room elevates your mood now. I like that they really listen to you so that you can understand and get what you're going through.

    Charles K_14

    5

    April 29, 2022

    I am a current client of this provider

    The lady in charge calls and talks to me about the services. They are efficient. They have an immediate response to my needs. I admire the person in charge.

    Anonymous_2494

    5

    April 25, 2022

    I am a current client of this provider

    I got everything done that I wanted to get done that day and it was done beautifully by the caregiver from JFS Care. JFS Care sent a woman who did an outstanding job for me last week.

    Martin J_1

    5

    April 21, 2022

    I am a past client of this provider

    They were helpful in the process of getting better. They were interested in trying to help me.

    Sandra H_18

    5

    March 18, 2022

    I am a current client of this provider

    The caregiver has helped me the most by cleaning my house for me because it is so dirty. I like this agency because they help me very well, I appreciate what they are doing for me.

    Anatoly G

    5

    March 17, 2022

    I am a current client of this provider

    They help clean the house, go to the store, and buy food. I like that they are very helpful.

    Jess K

    5

    March 15, 2022

    I am a current client of this provider

    I am very appreciative of what they do. The housekeeper is fantastic. Having that help with cleaning is super nice. They provide services that I need. There's nothing I don't like about them.

    Anonymous_5713

    5

    February 22, 2022

    I am a current client of this provider

    I really like that they will call me and let me know if there are any chances with anything. I really like the agency very professional and always able to get a hold of anyone when I call them.

    Martha J_2

    5

    February 22, 2022

    I am a current client of this provider

    There were moments when I needed a caregiver at the last minute, and it was answered right away. I'm very busy, so communication with this agency by email has been great.

    Chase R

    5

    February 16, 2022

    I am a past client of this provider

    My caregivers helped me the most mainly with daily tasks. I liked that they were quite flexible. I had 2 nurses that were very nice and professional. The case worker I was with was in touch with me. It was very easy to get in contact with them.

    Robert L_23

    4

    February 14, 2022

    I am a past client of this provider

    We were satisfied with what they cleaned. They provided a cleaning lady whenever they could.

    Carol H_32

    4

    February 11, 2022

    I am a past client of this provider

    The caregiver was very nice and supportive. The person who came to me said she wasn't used to having patients as young as I was, and some things I needed, the person didn't do.

    Adrienne B

    5

    February 7, 2022

    I am a past client of this provider

    The quality of the people could have been better. They always came up with something and tried very hard.

    Elizabeth M_21

    4

    August 13, 2021

    I am a current client of this provider

    I get good information and I feel like I don't have to do as much work. I know the owner so I get good responses from him. They have also been providing very good care for my clients.

    Felicia D_1

    5

    August 10, 2021

    I am a current client of this provider

    They are really clear with their caregiver as far as knowing the schedule and there is training and insurance, and they are easy to deal with. I felt confident that they were running things in the background. The best thing is that I feel like I really got someone that was perfect for my dad. I'm not sure if that was luck or them being able to find the perfect match.

    Tony H_1

    4

    August 10, 2021

    I am a current client of this provider

    She doesn't get help every day, but when she does come she's very helpful to my grandma. My grandma likes her caregiver a lot; they get along well.

    Emanuil B

    4

    July 29, 2021

    I am a current client of this provider

    They help us a lot, they help us to keep the apartment clean. They need to be more prepared.

    Ruth W_13

    5

    July 14, 2021

    I am a current client of this provider

    I would be in real trouble if it wasn't for them. They do a lot of things. They are caring and they listen to you.

    Raisa A

    5

    July 13, 2021

    I am a current client of this provider

    They have really helped by giving me all the services I need her to. She helps me with things like walking with him. I really like my caregiver.

    Rene_1

    5

    June 23, 2021

    I am a current client of this provider

    It helps me be assured that I don't have to be worried about her care or else I would otherwise. They are reliable and they do a good job with being responsive.

    Berta S

    5

    June 21, 2021

    I am a current client of this provider

    They provide us with home delivered meals. They understand our needs and they discuss everything.

    Herb W

    5

    June 3, 2021

    I am a current client of this provider

    They help most by giving us an outstanding caregiver. I like the choice I have. We couldn't be happier. We have an outstanding woman who has become part of the family.

    Fenia B

    5

    May 29, 2021

    I am a current client of this provider

    They try to have a relationship with me and they talk about schedules. I feel their support. They are good with the care they give me.

    Anonymous_4822

    3

    May 23, 2021

    I am a current client of this provider

    They should have more dedication to help. It has been hard for me to get a replacement caregiver when my usual caregiver went in for surgery.

    Anonymous_4773

    4

    May 21, 2021

    I am a current client of this provider

    They take care of my personal hygiene. They could be more present.

    Beverly/best f

    5

    May 20, 2021

    I am a current client of this provider

    They were there for her and they helped her clean up around the house and serve meals. I like that they get back to you on time. They are really committed. They are conscientious.

    Martha S_14

    5

    May 4, 2021

    I am a current client of this provider

    They are helpful because they are kind and considerate. A person was assigned to work with me and I am pleased.

    Vivian J

    5

    April 28, 2021

    I am a current client of this provider

    They supply the care, they make sure everything runs smoothly. They are always on top of questions and our needs. They are concerned about their caregivers and they go the extra mile.

    Inessa D

    4

    April 27, 2021

    I am a current client of this provider

    I have problems that I cannot handle for myself. The lady they send strictly cleans, so I still have to do other things for myself. I like that they are able to come to my home. They help me get money for groceries.

    Paul R_4

    5

    April 26, 2021

    I am a current client of this provider

    They are amazing to try and find the right help and getting the right help. They worked hard to get the right support for my family during the pandemic. They keep you really well informed and they show a lot of empathy. They really care about their job and doing it well.

    Jennifer_1

    3

    April 26, 2021

    I am a current client of this provider

    They could have more communication with me. They could have more organization.

    Antal W

    5

    April 26, 2021

    I am a current client of this provider

    The aides care about my husband. They help him walk and eat. This agency is really helpful in everything they do.

    Sally B_9

    5

    April 21, 2021

    I am a current client of this provider

    They do the laundry. They have good caregivers.

    Handing

    1

    April 9, 2021

    I am a past client of this provider

    It's unfortunate that we've had such a bad experience with this company. The first assigned staff person quit. The second assigned staff person was late on more than one occasion, or even didn't show up entirely for their scheduled shift. The third staff person took a personal call during her shift for an hour. My aunt then had to go through the JFS billing department several times to make sure we were credited appropriately. (At this point, I'm still not sure if that has been resolved.) Lastly, the third staff person was not sufficiently trained in managing the needs of elder clients. Would not recommend.

    Provider Response

    Thank you for taking the time to share your feedback with us. We are so sorry to hear that you had a negative experience. Our desire as a company is to provide exceptional, high-quality care. We would like to discuss the matter further. Please contact our office at your earliest convenience, so that we may address your concerns."

    Angela/Daughter

    5

    March 31, 2021

    I am a current client of this provider

    It helps a lot. They are there to answer our questions and provide the services that he needs help with. They send out someone to help him clean for 4 hours a week. They are always checking in and are very careful about who they send. They always let me know who is coming.

    Sam M_3

    5

    March 30, 2021

    I am a current client of this provider

    There are really no words to describe how great it has been. It is fantastic. A lot of the care is psychological. Sylvia is basically considered a family member by us and Helen. We have had a few other caregivers and they have all been good, however our primary caregiver is fantastic and has been with us for a few years.

    Anonymous_4616

    5

    March 20, 2021

    I am a current client of this provider

    They are preparing food for me. They are always available if I need them.

    Barbara W_26

    5

    March 17, 2021

    I am a current client of this provider

    They keep her active. My relationship with some of the lead officers and managers are good.

    Glady's (

    5

    March 16, 2021

    I am a current client of this provider

    I can speak with someone in the agency and when I tell them what she needs they help me right away. They have given me things to help her in case of a fall. The agency is able to provide everything that she needs. We can trust them.

    Irwin G

    5

    March 16, 2021

    I am a current client of this provider

    They help me the most with helping me with showers and helping me get dressed. I am very satisfied with JFS, but some of the caregivers I've had I can't give them a high score.

    Anna G_9

    5

    March 12, 2021

    I am a current client of this provider

    They have been helpful by coming to his home to clean. Their customer service is great. They keep us educated and updated.

    Raymond D_4

    5

    March 5, 2021

    I am a current client of this provider

    They clean very well. The caregivers are personable and they talk to me.

    Irv M_1

    5

    March 5, 2021

    I am a current client of this provider

    The services give me more freedom. I can go outside of the hose and run errands, and I feel totally confident in leaving them with my wife. I would recommend them because the representative is fantastic.

    Anonymous_4500

    5

    February 19, 2021

    I am a current client of this provider

    They work well for me. I like everything about them. They are perfect.

    Margot R

    5

    February 16, 2021

    I am a current client of this provider

    They help in feeding me and in everything. I appreciate all of the service. They help with the vaccines.

    Anonymous_3387

    5

    February 8, 2021

    I am a current client of this provider

    Being very dependable with activities of daily living. The staff is very reliable and the home care worker is excellent.

    Beverly J_3

    5

    January 27, 2021

    I am a current client of this provider

    I don't have to worry about my mother-in-law when they are here providing care. They are very kind and responsive.

    Claudia I

    5

    January 27, 2021

    I am a current client of this provider

    It has helped them quite a bit. They come in and take them to the doctors. They have always been very responsive and helpful to us.

    Ann T_8

    4

    January 26, 2021

    I am a current client of this provider

    I think if they gave me more hours it would be better. I like the caregivers that they pick for me. They know what they're doing and they do their best to help me.

    Arkady B

    5

    January 19, 2021

    I am a current client of this provider

    She does what I need to do and I don't have a problem. She does what I can't do because I had surgery. I'm happy with their help. I have a really good woman who cares about me.

    Eva L_2

    3

    January 13, 2021

    I am a current client of this provider

    I'm very satisfied with them. What I appreciate is that they call me every so often to see how things are going. They show me that they care. I heard from one of the caregivers that sometimes the office isn't as nice as they could be. They're not mean to me but to the caregivers sometimes. Maybe the aides would stay longer if they were treated kindly. Other people may not be interested in the agency because they're Jewish, also.

    Nicola H

    5

    January 13, 2021

    I am a current client of this provider

    I only see this woman once a month but she was really terrific. The second one was better than the first. They are a quality, conscientious organization.

    Anonymous_4234

    5

    November 10, 2020

    I am a current client of this provider

    They bring her emotional companionship when they are good. This is critical care for her. I have a one on one relationship with one of their agents. She is good about returning calls and she is really warm and friendly.

    Mary G_19

    5

    October 13, 2020

    I am a current client of this provider

    I have two different caretakers. I like them both, and they have been with me for many months. One of them runs errands for me and then comes back and prepares food for me. If we have a little extra time, she does housekeeping for me, since I don't have a housekeeper yet. The other helps me bathe. She is very sweet, generous with her time, and there is never a problem. I like them both very much. JFS Care has been working with me for about a year now. Sometimes they send a caretaker out, but we don't click. I tell the agency, and they look until they find someone great for me. The only reason I lose the great ones, is because they had a better job opportunity or something.

    Moshe K

    4

    September 28, 2020

    I am a current client of this provider

    Whenever I need them, they are here for me. They are very active.

    Anonymous_4036

    5

    September 25, 2020

    I am a past client of this provider

    The caregivers would prepare meals for me. They would also clean up the house for me. This agency is prompt in their response.

    Richard And Leslie M

    5

    September 21, 2020

    I am a current client of this provider

    I was able to call when I had a problem, talk to someone, ask questions, get answers on what I needed and the help I could get. They were very hospitable and willing to talk and answer questions.

    Inge (

    5

    September 11, 2020

    I am a current client of this provider

    The services have been life changing. The client's quality of life has improved dramatically. The caregivers are good.

    Jackie R_4

    5

    August 13, 2020

    I am a current client of this provider

    They ask us if we wanted a cook, but they just clean for us. They do what they say. They show up on time and they are pleasant.

    Susan R_21

    5

    June 26, 2020

    I am a current client of this provider

    They have listened and provided us with excellent people on the whole. They have gone out of their way to help my father.

    Abbi/daughter

    5

    June 22, 2020

    I am a current client of this provider

    It's pleasant for my dad and it's a relief for the family. I like the caregiver that takes care of my dad.

    Eric G_3

    5

    May 28, 2020

    I am a current client of this provider

    They're understanding. They know her well. She has it all figured out. We're really happy with them. They're very responsive.

    Jennifer C_6

    5

    May 27, 2020

    I am a current client of this provider

    They have been supportive while the client and his family is going through the hard time. They are compassionate. They have comprehensive troubleshooting. They listened to what kind of caregivers we needed. Anytime there has been a challenge, they have handled it very well. Caregivers have stayed late when there has been a challenge. They do not leave him if he needs them even when it's the end of their shift.

    Arnold S_2

    5

    May 22, 2020

    I am a current client of this provider

    They help with cleaning. We are older and that is hard for us. They do what we ask, they give us the needed help.

    Juliana W

    4

    May 13, 2020

    I am a current client of this provider

    It makes a great impact on my life, but they could be here more for us at this time. I am home, bored, and sick. They should call me more often to see how I am doing.

    Hilda W_1

    5

    May 13, 2020

    I am a current client of this provider

    I do get the help I need, I have Carmen, and she is wonderful. I love her because she is so great at helping me with whatever I need. I think they are great. They check up on me. I'm grateful for the care I have. I use my walker and I am able to get around but I am grateful for the help I am getting.

    Linda/daughter

    5

    April 28, 2020

    I am a past client of this provider

    They made my life much easier. They took very good care of my mother.

    Rose/daughter

    4

    April 27, 2020

    I am a past client of this provider

    They did a great job and sent a great person. They helped most by being timely and doing their best to resolve any problem. Nothing is perfect but I like that they are efficient and they send good workers.

    Anonymous_1997

    5

    April 27, 2020

    I am a current client of this provider

    They help my mom with her personal care. I like the care from the caregivers.

    Barbara L_28

    5

    April 24, 2020

    I am a current client of this provider

    Their ability to match my mother in-law's needs and personality was good. I like their responsiveness.

    Margot M_1

    5

    April 21, 2020

    I am a current client of this provider

    It's helped my mom that she has a caregiver to do the things that need to be done, it takes a load off of me to have free time. I like the reliability and dependability.

    Irene K_4

    5

    March 25, 2020

    I am a current client of this provider

    They are able to help me a lot. They do everything that I ask. It depends on who is working but they are normally good.

    Kim T_2

    5

    March 19, 2020

    I am a current client of this provider

    She is trustworthy, and she does a beautiful job. The woman that does the work for me is excellent.

    Marianne F

    5

    March 16, 2020

    I am a current client of this provider

    They provide me with people that can help me. They are very helpful and very nice people.

    Homa S

    4

    March 11, 2020

    I am a current client of this provider

    They should do what they say. They could do physical therapy. The caregivers don't come enough during the week.

    Victoria_1

    5

    March 10, 2020

    I am a current client of this provider

    They make my life a lot easier. They take her to appointments and things like that. They are a great agency.

    William B_11

    5

    March 10, 2020

    I am a past client of this provider

    The person that was caring for her did the night care. They made her feel safe through the night. It was very personalized and flexible.

    Hanna K

    5

    February 25, 2020

    I am a current client of this provider

    We couldn't manage without it. They take care of my mother's needs. They wash her and watch her. I like the care that my mother is getting.

    Hanna K_1

    5

    February 25, 2020

    I am a current client of this provider

    They help the most by sending the right caregiver to me. I like that they are thorough about making sure my caregiver can do the job and that they check in with me to see that everything is fine.

    Anonymous_3259

    5

    February 25, 2020

    I am a current client of this provider

    They help the most by taking care of my mother. I like that they are always on time and are always there when you need them.

    Meir N

    5

    February 18, 2020

    I am a current client of this provider

    They came once a week and helped me when I needed it. They are always there for me when I need something.

    Anonymous_3352

    4

    February 11, 2020

    I am a current client of this provider

    I want them to prepare food for me as well. I am not 100% satisfied with them. When I ask them to do things, they say they can only do light housekeeping.

    Daniela L

    1

    February 11, 2020

    I am a past client of this provider

    They made me very insecure. None of them were vetted. I don't know who is coming in my home. I need to know they have been vetted.

    Provider Response

    We are so sorry to hear that you had a less than stellar experience with JFS Care. We follow very through protocols to screen our employees, and all employees have been cleared by the Home Care Service Bureau. We are happy to discuss your situation, and see what we can do address your concerns.

    Irina -

    5

    January 29, 2020

    I am a current client of this provider

    It helps me see that she is helpful with others. I do not feel stressed, and I think it is a big plus when I am working. They are very responsible.

    Ruth N_1

    3

    January 28, 2020

    I am a current client of this provider

    I like the first one I have gotten. I have people that have lectured me, and I didn't like that, and abused my property.

    Walter B_5

    5

    January 27, 2020

    I am a current client of this provider

    They help the most by sending caregivers to my father-in-law. I have never had a problem with them not being reliable. I like that they are organized, reliable, and have been easy to work with.

    Victorina V

    4

    January 27, 2020

    I am a current client of this provider

    I think they can call her over the phone and ask to see how she is doing. I like the visits they do. They come and talk to her.

    Elizabeth R_8

    5

    January 24, 2020

    I am a current client of this provider

    The communication is helpful, and my mother loves talking and needs company. The caregiver provides her that and takes her places she needs to go. I already have recommended them. Our caregiver is great, and she matches our needs.

    Daphna/daughter

    1

    January 23, 2020

    I am a past client of this provider

    She was very dissatisfied. They were not intelligent, were not trained, and were not good caregivers. They really didn't have qualified people.

    Anonymous_3081

    4

    January 21, 2020

    I am a current client of this provider

    They have provided a good caregiver for my mom. It's a good agency.

    Dale R_2

    5

    January 20, 2020

    I am a current client of this provider

    My parents cannot live without them. They make my life easier because they care for them and I can't. I like how the people they are sending over are really very sweet and caring. They are going out of their way to make my parents as comfortable as they can. I think that is a gift.

    Irit N

    4

    January 18, 2020

    I am a past client of this provider

    There is nothing they could have done to improve her daily life. My concern was that they needed to make her comfortable and I had to get on there case about it. I would like to see improvements in the younger people and the focus on them. They need to give them more education for any additional things, so they need to be making sure that they are training.

    Bess/daughter

    5

    December 28, 2019

    I am a current client of this provider

    They were able to bring people over and help get rid of things. They have meals on wheels, and the social worker is awesome. It's all come together to really give her a better quality of life. I would tell them about the consistency and care.

    Anonymous_2733

    4

    November 22, 2019

    I am a current client of this provider

    I love the people that come. I don't have to worry about them at all, they are just perfect. The only thing that I don't like is that I pay a lot of money and a lot of that does not go to the caregivers. I am upset that they don't provide any health care for their contractors. I feel like they should should provide something like that.

    Gail M_8

    5

    November 18, 2019

    I am a current client of this provider

    It has had a positive impact on my sense of well-being because they increase my well-being. I like the quality of services provided.

    Anne S_19

    5

    November 16, 2019

    I am a current client of this provider

    It makes my life much easier. You can contact them and they care for you.

    Dina B

    5

    November 14, 2019

    I am a current client of this provider

    They accommodate the care to my needs. If I need a shower, they respect that. The caregivers are on time.

    Amalia P

    5

    September 27, 2019

    I am a current client of this provider

    They treat me very well and they attend to me in a timely manner. I think everything is going well and the caregivers are very kind.

    Nathan M

    5

    September 12, 2019

    I am a current client of this provider

    The daily activities have helped the most. I like that they are efficient, and they take really good care of my loved one.

    Mark F_3

    5

    September 11, 2019

    I am a current client of this provider

    They clean the room and drive with my wife. They shop with her, which is a lot. I am 100% satisfied. My wife used to work there. We have no problems with them.

    Ken/son i

    5

    September 10, 2019

    I am a current client of this provider

    They have helped me the most by doing their job as expected. I like that they are reliable.

    Mari C S

    5

    September 6, 2019

    I am a current client of this provider

    They send good caregivers, and they are responsive to my needs. My caregiver is very kind and educated.

    Marcy S_1

    4

    August 29, 2019

    I am a current client of this provider

    They can find someone that matches their needs. They can improve their follow through. They can reach out and see if everything is going well or see if there are any changes.

    Anonymous_2258

    4

    August 26, 2019

    I am a current client of this provider

    They could be better organized. They were responsible and pretty well organized.

    Andrew W_3

    5

    August 16, 2019

    I am a current client of this provider

    They clean the house and help me with everything. If they didn't do it for me, I would have a home full of cockroaches. She comes on time, and she does good work.

    Anonymous_2346

    4

    August 16, 2019

    I am a current client of this provider

    They help by washing and bathing her. They could hire better weekend people.

    Kanoff, D

    4

    August 16, 2019

    I am a past client of this provider

    She connected with my mother on a personal level. She knew my mother and had compassion on her. She was a life saver. It depends on the caregiver. They could improve by answering the phone more professionally.

    Pavel V

    5

    August 13, 2019

    I am a current client of this provider

    It helps her a lot. She is very comfortable. They are very prompt and knowledgeable. They give us whatever we need. The staff is knowledgeable. Everything was covered.

    Tavieanna B

    5

    August 8, 2019

    I am a current client of this provider

    It is a lot less stressful. They always seem to be on top of everything. They call frequently to see how things are going. I don't feel like I have been forgotten. They just like to keep on top of things.

    Natasha M

    4

    July 10, 2019

    I am a current client of this provider

    She does not avail herself to all the services. When we originally reached out for help, they were very responsive.

    Morgan/granddaughter

    5

    July 1, 2019

    I am a current client of this provider

    They give us peace of mind that she has the appropriate care needed. We didn't have to worry about my loved one as much. The people they sent are friendly and listen to her needs.

    Gabriella/private c

    5

    July 1, 2019

    I am a current client of this provider

    We love their company. Everything is very good. I like the people. They are very good. When we need to get ahold of the laboratory, they get us to them fast. They are very nice.

    Bertha M

    4

    July 1, 2019

    I am a current client of this provider

    It would be nice if they all had a training session. I have had a few that do not know what to do and I do not want to teach them. It would help if they would train them so I do not have to. When I call a professional company, I expect them to send me someone that is already trained. I am retired and I am not going to teach anyone.

    Marie L_2

    4

    July 1, 2019

    I am a current client of this provider

    I'd like more hours. That would make it easier. I want them to answer faster when I call and I would like to have more than three hours on a holiday.

    Joanne C_1

    5

    July 1, 2019

    I am a current client of this provider

    I can't live without them because they help give me the shower that I'm afraid to do myself. They help me with medicines, and my caregiver also helps with the dishes. The caregivers are lovely and are always on time. They take good care of me.

    Marina R

    5

    July 1, 2019

    I am a current client of this provider

    The caregiver that comes tries to help me with everything. I like that when they call, they answer me.

    Mark F_1

    5

    June 3, 2019

    I am a current client of this provider

    They clean our apartment, and they sometimes go with my wife for shopping for food because she is not driving. I have no problem with them. Everything is on time, and everything is good.

    Anonymous_1951

    5

    June 3, 2019

    I am a past client of this provider

    They helped with everything. It was all the care that he needed at the end of his life. I thought they were responsive and helpful. Almost every caregiver was terrific.

    Betty_1

    3

    June 3, 2019

    I am a current client of this provider

    I got was complaining from my loved one. I thought they were very responsive to our needs.

    Holly Z

    5

    June 3, 2019

    I am a current client of this provider

    It's really not the agency, it's the caregiver. It's the individual person. I like our caregiver. She's amazing.

    Jackie

    4

    September 11, 2018

    I am a current client of this provider

    I hired JFS Care for my mom. They provide basic home care like meal prep, bathing, help getting around the house, and light housekeeping. My mom is very comfortable with the caregivers. As far as I know, it's a weekly billing. We only had one replacement where the caregiver couldn't come, and they did schedule that. However, at other times, they forgot. They're pretty good and very reasonable. I have already recommended them to somebody else who asked about it. So far, they have been good.

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