BrightStar Care Beverly Hills Los Angeles, CA

Armando A

It really helped me to know what I could do to help myself. They gave me a list of exercises I can practice. I like that they were able to adjust my schedule if I had to reschedule.

Ricardo E_1

They clean my wound. The nurse has been helping me. She is really outstanding.

Majd S

The provider has helped the most by just being there when I need someone. One thing I like about the agency is they are responsive.

David H_46

They give me good exercises to try. I like the service provided and it is well done.

Anonymous_7300

They could have sent somebody qualified. I had the same person a few times and another person another time and I call her useless. As far as who was sent here, the contact person was great.

Diana G_1

They came and gave me exercises for my right leg. They are very helpful with my therapy.

Brian G_7

The office does not know what to do, and it was an awful experience to know how to do the insurance. I like the caregiver that we were sent.

Marc V

They have made it positive by doing their job with compassion. I like their flexibility.

Anonymous_6713

It has been a lot of miscommunication between the agency, pharmacy and staffing. There needs to be better communication to the pharmacy.

Vida D_1

She was really professional and helpful. She was eager to be there. They're super friendly. They were really good at making sure all of my questions were answered.

Adrienne W

They have been experienced and provide good quality service. I like their response time.

Michael A_13

They are willing to go the extra mile to help me. It allows my wife to go take care of her needs and know that I am safe. I like that the individuals have been friendly.

Gertrudis Z

It was very helpful. I am an elderly person and diabetic and the person was very strong. I liked the way they treated me and, in reality, I liked everything.

Ashkan F

She tells me how I should be taking my medicine. I'm happy with her. My nurse is great and very knowledgeable.

Miguel R_1

It has been going great, the service is excellent. I would recommend them widely. I like the nurses are excellent, I have no complaints at all.

Lauren C_1

Jose was great and the care they provided was good. They were good about getting my parents some care quickly. One guy helped me and was very accommodating. He was quick to take care of my request right away. I think we called him on Sunday and we got someone there on Monday. It was a very good, easy, experience.

Anonymous_4419

It was a minimal impact on my time so that was good. It was consistent with quality care and being there on time. They even got my medications figured out. It was good, but there were times with miscommunication.

Anonymous_4417

They come to my home to help me out. They have nice people and good service.

Patrik C

The most helpful part of the services is that the caregivers arrived on time and everything went well. I know that the people who came out and took care of me did a good job.

Elizabeth B_13

Just making sure that I am okay. Making sure I stay hydrated. I like that they are very detailed and reading over the orders to see if things were correct.

Kirsten H

They gave me the IV that I needed. I liked that I was able to call if I needed help. The nurse was also very flexible with me.

Vanessa E

It was helpful that they were rapid in their response time. They were understanding of our situation.

Joseph B_19

They did blood drawing. They had a good staff.

Harriette S

They could have made my life easier by providing the nurses with everything they need for house visits. When the nurses come out, they should have better attitudes.

Sarah M_11

It's hard to find a vein, and it was hurting in the middle of the night so they kept having to try again and they helped me. They were really flexible with time.

Pineda S

They always asked me how I felt, if I felt good, and they would give me encouraging words so that I knew I would do better. I liked that they sent personnel who were very committed and social.

Victor V

They are able to help me with everything that I need. I really like the attention they give me.

Talis S

I need people here always, so it is crucial. The scheduler is very responsive. It took us a few weeks to get the right caregiver, but we got it.

Craig F_2

They get the job done. They're very accommodating. I like that they're efficient.

Adam F_1

They keep me alive. The nurse has been in constant communication with me. They have been on top of what needs to be done. I haven't had any problems.

Juan Jose G

I was very down because of my injury and depressed. I didn't know if I would be able to walk again. They went above and beyond what they were supposed to do. They're really attentive and helpful.

Samantha H

They help the most by keeping everything up to date. I like that everyone is very nice.

Sarah B_6

They met all my needs. I remember the services feeling haphazard. I wasn't aware of how frequently I would be getting the care and when the caregiver would be coming. The caregiver didn't have all the information or supplies she needed for my case.

Anonymous_3440

They help me to change my bandages and clean my wounds. I like that they call me before they come so I can be prepared for the visit.

David K_18

They allow me to not be in the hospital. They get what I need done.

Alfredo L_1

The treatment that they give me is great. They have helped me a lot, and I have seen that.

Anonymous_3185

I could have had nurses that could have gotten the IV in better. I think there were conflicts between nurses that I shouldn't have been involved with at all.

Anonymous_3065

I have actually gotten better with the treatment. Except for one nurse who blew out my vein, they have been good.

Ernesto A

They come to talk with me, treat me, and care for me. Everything has been great, and they do a great job.

Brandy B

They called and contacted her and checked in on her to see what her thoughts were. They were very quick. They came very fast.

Susan A_14

They're always very accessible, and it's easy to get a hold of someone from the agency to resolve any issues. There have been a couple of instances where the caregiver was late.

Anonymous_3217

The worker is very good. She has an intuitive sense of what is needed. Their billing needs work.

Maricella R

They sent out a good nurse to help my husband. I like that they are attentive to the patients.

Bertha M_2

They sometimes send personnel and we are not able to understand their English. There are others that just come and sit down and are always on the phone. They are always in contact to know if we are liking the services or not.

Anonymous_3216

They are flexible with their time. I like how they provided good care for me.

Robin_2

They have made my experience positive by having consistent providers. I like that they follow through and have empathy.