Culver City Home Health - Premier Healthcare Services Culver City, CA

Nivhole

It's helpful because now I am not a 24 hour caregiver, and I get relief. If a nurse calls in sick, they have no one to replace them.

Anonymous

They have helped by just really focusing on my loved one's needs, and they learn exactly what they need for their daily life. At times, they seem a little bit disorganized.

Juliette_1

It is very helpful. They help him be able to go to school. It has just been a positive experience.

Nuria_1

It's a big help. They help me to give her the medicine, take her to school, and help with her homework also. The caregiver that we have helps my daughter a lot in her classes, and she is very attentive.

Soledad

I think they should provide sufficient personnel to fulfill the needs that we have. They could fulfill the services that they promised they would do.

Sarah

I depend on them. I can't do anything without them. Without the nurse, I am stuck because I can't leave the house. The nurses I have right now I like. I wish they would understand with how much I depend on them. I am requesting more hours because I don't have nursing everyday. It is taking them a long time to respond to me and I can't talk with them. I am really stuck and I feel like they don't understand that I can't move my child. The caregivers will just sit there, play on their phones, or take a nap when they are here. Sometimes I would rather be alone than with the abnormal caregivers that they send.

Verenice

They give me a break and let me be a mom. They are very accommodating and reliable. They always reach out and make sure we're okay.

Beverly_1

When I reach out to them about something for myself, they don't follow through with it. I have talked to the company, and it hasn't changed. They always put me on hold when I need to cancel my services for specific days.

Eric, S

They make my life easier because there is a nurse that comes out. They always have different staff for people who come to the house, administration, and in the office.

Janette_1

They care for him 24 hours a day like he is their child, but when a nurse doesn't come, I have to cancel his appointments. The problem I have been having is when a nurse isn't available to come, they don't have another nurse for me to use, and I get stuck without having a nurse for the day.

Elaina B

It makes it possible for my sister to be at home with her family. Everybody works together as a team and I am very happy with them.

Ana_2

They're able to teach my love done a lot of things. They're willing to help my loved one when they need something. They're quick to help him.

Lacey_1

They just need to be more organized. It would help to talk to the same person when I call rather than talking to several different people. They could maybe keep up with their patients. I don't know who to talk to when I call. They are not organized.

Elvia/Daniel

They have helped me a lot because I'm able to do other things while someone is with my son. I like how the agency quickly responds to me when I ask them a question or if we need another caregiver.

Jen

They have been able to cover all of the hours that my son gets. When there is a nurse here, they are able to keep them. I am not worried about who is coming. I like that they are very responsible. When I call there is someone there to speak to. If I have issues, they try to solve them.

Leticia

The nurse in the morning helps with supplies and setting up doctor appointments. They need to improve communication. I am the last person to know if a nurse is coming.

Carmen O

The nurses provide me with a little help to care for my loved one, allowing me to go grocery shopping while he stays home with them. I would recommend them because they are always on top of everything.

Anonymous

There have been some people that show up, but the people that I need do not come often enough. I have hardly gotten the people that I am asking for. They are not getting me what I need.

Jacqueline A

It wasn't as good as I expected. They could be more diligent in getting the shifts covered. Without the proper staffing, the help isn't there. Their communication has glitches. If something happens, I have to find out about it through my mom. Their case manager wasn't as diligent. Staffing wasn't done in a timely manner.

Bertha

They have not helped at all. I have had bad experiences with them. They have not sent the right caregivers for my son. They did not help the doctor, and none of them have been able to.

Elsa

They work hard to find the kind of nurse that I need for my son. They always answer when I call and try to cover my needs.

Alicia

The nurse that they provided is great, it's helped me a lot since day one. Emma has is very friendly and knowledgeable.

Stephanie/ M

They are really helpful with my child. They have great caregivers.

Maria

They should let me know when the caregiver will be arriving or if they aren't coming. I would like a nurse from them, but they say they don't have any right now.

Angela

They should make sure his case is fully staffed. We don't have morning nurses right now. They need to get more nurses. I have been with them a year, and the staffing has been poor.

Maria

They're great and they are really accommodating of my lifestyle and my needs. Premier Healthcare Services has good nurses.

Maribel

They do her care and are there when I am not able to be there. They work hard to staff and seem to be organized.

Enedina

They have helped me with the care of my son. If I can't take care of him, they cover me until somebody else can take care of my son. The nurses are very good, and the case managers also work well with the clients.

Olga/Carlos

They need to give us a nurse for what we need. I have over a year where I haven't had a nurse for all 12 hours that we need.

Thelma_1

The nurses are very punctual, and they are attentive on their visits. When the nurses are taking care of my son, I am able to do my daily tasks and spend more time with my other children.

Anonymous

They need to have better communication. They could provide nurses because that is what they said they would do.

Anonymous

They have been attentive with everything I have needed. They are always informed about the care my loved one needs. I like the help that I get from the nurses for my loved one.

Noemi V

They have good services and good attention. I feel more more relaxed and less stressed.

Noelia/Rigoberto

They always watch Alison and the coordinator is always calling to check on Alison. They help me take care of Alison and the problems that she has.