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SYNERGY HomeCare of Phoenix, Arizona Phoenix, AZ
2345 E. Thomas Rd., Suite 462 , Phoenix, AZ 85016
4.2
(83 reviews)
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Reviews of SYNERGY HomeCare of Phoenix, Arizona in Phoenix, Arizona
4.2
(83 reviews)
Review.
1
|
October 19, 2023
Have had problems with a caretaker and a manager creating drama and unease in the household. A lot of lying and laziness as well.
Geroge P
2
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June 6, 2019
She was left alone. They have to make sure they have people to show up. A couple times, no one showed up.
Irene M_6
5
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June 6, 2019
When she got really ill and wasn't able to do things for herself, this really helped. I like that they text me all the time. I love all that communication. They let me know right away if there are any changes. My mother is old school, and they have a new system on the phone, but they let her sign off on a time card on paper so she is more comfortable with it. Digital things are stressful to her.
Carolina D
4
|
May 22, 2019
I take care of my mom a lot. I do everything for her, but I only get paid for 38 hours. They could send different people. They could recognize the work of the employees.
Michael S_17
5
|
May 13, 2019
They just help keep her life under control and keep eyes on them. We really like Amy. She has been fantastic and has helped us a lot throughout these past few months.
Cathy_2
5
|
May 3, 2019
She helps keep everything routine and stable. She is very reliable. I am very pleased with our current caregiver. She provides high quality care.
Provider Response
Bulonza A
5
|
April 25, 2019
They do things that I am not able to do by myself. They respond to all of my needs.
Provider Response
Mary M
5
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April 24, 2019
They have to account for his medication, bathing, and getting him to his appointments. The caregiver is responsible for getting him to do those things. It's a daily reminder of what we need to do. They are very much in touch with what is going on. They know who you are.
Provider Response
James T
5
|
April 3, 2019
They allow me to save energy to do other things. They are absolutely wonderful! I like the fact that I have to do less work now. I am so happy with their serveries.
Provider Response
Manuel T
3
|
March 20, 2019
There were instances with no calls and no shows. We would call the office and they would say that they were just about to call me. Each time it happened, they would tell us that same thing. There wasn't good communication.
Provider Response
Ruth J_2
5
|
March 9, 2019
They supply a very helpful caregiver that I can trust and depend upon. My own personal experience has been good. I have a good caregiver, and anytime I call SYNERGY HomeCare about anything they are helpful and nice.
Provider Response
Anonymous_1650
4
|
March 5, 2019
I get to go to work and do not have to worry. I would like them to improve their demeanor. They are combative and stand offish when we call. The people in the office are on the defensive when we call.
Provider Response
Geronimo B
4
|
February 21, 2019
The person who is here right now does an excellent job. They are doing better now, but the beginning, it was a rough go. I had different caregivers all the time.
Provider Response
Jerry B_2
5
|
February 14, 2019
She knows what I need and how to take care of things. I like the way they come out to my house every week, and one of my caregivers is great.
Provider Response
Maria Jose S
5
|
February 5, 2019
They treat us well and I am very good with them. I like that the people they send; they are hard workers and attentive.
Provider Response
Michael M.
5
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January 23, 2019
Synergy Home Care has taken good care of me since my accident in 2008. I have always been happy with the help they provide. They have a great and caring office staff.
Provider Response
Alberto J
5
|
January 22, 2019
They take my husband to the doctor's when he has appointments. They pay very close attention and are very good at what they do.
Provider Response
Louise W_1
5
|
January 21, 2019
They listen to me, help me take a bath, and do light housekeeping. They keep trying to send people that will help me.
Provider Response
Ramon
5
|
January 4, 2019
That they are always available for any question and concerns.
Provider Response
Louise
5
|
December 19, 2018
Dorothea is valuable to me.
Provider Response
Maribel M
5
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December 18, 2018
I was once paralyzed so my caregiver has been fantastic. I can walk now and she has been very good. They are good caregivers. They are very professional.
Frank O
5
|
December 9, 2018
It gives me a chance to take care of business or do paperwork. They are excellent, and I trust them. The ladies that come are very well educated.
Carol C_11
5
|
December 4, 2018
The person they send out has been very helpful in taking good care of me. They have been good to me and I am happy with them.
Provider Response
Lowell
5
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November 29, 2018
Caregiver is punctual. Always looking for things to keep busy. Allows me to decide how much help I need. Good companion as well.
Provider Response
Lowell S_1
5
|
November 26, 2018
I am able to shower a couple times a week now. I've had three different caregivers, all of which have been excellent.
Juliene W_1
5
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November 8, 2018
It helped me to improve. I don't think there's anything they could have done. They were very attentive. They took care of my individual needs.
Provider Response
Norma C
5
|
November 7, 2018
I have beautiful caregivers. She is so concerned about me. She is like a daughter to me, she knows what to do and she does it perfectly. I recommend them to anybody at all times.
Provider Response
Valeda S_2
5
|
November 5, 2018
They were attentive to my mother's needs, and if I requested something in particular, the would give it. If she was crying, they would sit there and hold her hand and comfort her. They provided good workers. My mom had one consistent worker. If they can keep a caregiver for 6 years, that is a good company. They are reasonable and you can talk them if you have any issues.
Esperaza C
5
|
October 18, 2018
I can stay here with her and help her with everything. Staying home is really important to her. They have a good service. They are very responsible and I like the people that manage the company.
Provider Response
Richard D_14
5
|
October 15, 2018
He was having care because I couldn't take care of him.
Provider Response
Marjorie K
1
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September 18, 2018
I could have done without them. They needed to be more prepared to go to work. The service the ladies gave me I wouldn't recommend. They should be more willing to work. I would just keep my mouth shut.
Provider Response
Anonymous_85
4
|
September 5, 2018
By having a good caregiver, they would have a better impact on my life. They are better than other companies, but nothing is perfect.
Provider Response
Lamesia A
5
|
August 17, 2018
I like that they provide care for my grandmother while I go to school. I like their flexibility.
Provider Response
Catherine D
4
|
August 14, 2018
The services are a bit expensive, but I wanted to make sure that we had someone that was certified and that background checks were run so I could feel safe leaving my father in the house. If there is an issue and it is brought up with the office, they take care of it immediately. They also notify me if the caregiver is going to be late.
Provider Response
Cynthia Victorian H
1
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August 3, 2018
There is inconsistency with the caregivers showing up to work, and that is difficult. Their caregivers are unreliable, lazy, and unprofessional.
Provider Response
Clarence B
5
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July 13, 2018
They cook my breakfast in the morning and that's the main thing. They are on time and they know what they're doing.
Provider Response
Jason R_2
5
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June 26, 2018
They take away some of the responsibilities from me. They're good and reliable.
Provider Response
Samar S
5
|
June 15, 2018
They help me with everything. If I need something I call. They're like my family. They care for the employee and the patients. I am a caretaker for my mom and I am proud to work for them. I am very very very happy with SYNERGY HomeCare.
Provider Response
Gary O
3
|
June 8, 2018
They need to have a different person who comes to the house for four hours a day. I think that the person they have sent has no character. She is a bit of a blob and a robot.
Provider Response
Constance J
3
|
June 5, 2018
It's extremely variable. There were so many different ones. They could have gotten a good person and left her there. That would have been the best thing that they could have done. The caregivers did things that I couldn't do in the house. The ones who did things the way that I asked them to made my life a lot easier because I didn't have to go back. They couldn't supply the same person every time. They kept sending a new person, and they know that it's hard on me to have to train a new person every time they came. There were some that were good and some that weren't. Even if I asked for a good one to stay, they didn't.
Provider Response
Daniel R
5
|
May 23, 2018
They come on time and do what needs to be done. The people they send me listen to me.
Provider Response
Michelle W
5
|
May 22, 2018
I'm able to get things done that I couldn't do by myself. They are caring and always check on me.
Provider Response
Brittany B
4
|
May 16, 2018
They have been great besides that one incident in not being able to find a caregiver. However, I think that now she is able to move more independently. We have only had one problem with them. They had trouble finding a caregiver to come out on Mother's Day. The caregiver didn't show up.
Provider Response
Allen J S
2
|
May 16, 2018
I don't feel like they did anything. I am very unhappy with the work that they did. I don't want them here.
Provider Response
CeCe M
2
|
May 10, 2018
There are very good ones and some are not good at all. They could be having better people. It doesn't run smoothly. They don't get here on time or at all when they are supposed to. It seems like a mixed up place. One of the big problems is they don't we don't know who we are greeting next week or do they know. They don't plan ahead. I don't understand why there aren't more set up.
Provider Response
Anonymous
4
|
April 24, 2018
It is difficult to match personalities, but they should have tried to match personalities and look at the abilities of the caregiver. They could have engaged and been more responsive with my loved one.
Provider Response
Barbara P_1
5
|
April 24, 2018
I would tell a friend that I was very pleased and found them very helpful. They explained what they were going to do before they did it and they were anxiety relieving for me. They helped me the most by advancing me to the point where I could do things on my own.
Provider Response
Maxine Y
5
|
April 20, 2018
One of the caregivers was a nice person, but didn't want to do some things, but other than that, I've had pretty good caregivers. I can't drive, so it has a big impact on my life because I can't go to the grocery store without them.
Provider Response
Dennis S
3
|
April 19, 2018
They should listen to the client and what they have to say. They didn't do any sort of therapy for me.
Provider Response
Lori
4
|
April 18, 2018
Some of the people that the agency sends could have some medical knowledge, such as knowing how to put an ace bandage on. There was one girl the agency sent who doesn't seem to know about anything.
Provider Response
Anonymous
5
|
April 5, 2018
I like how intelligent they are. They handled the setup of the services very well. I have terrible problems with my hip and back. They take care of my house for me.
Provider Response
Garret O
5
|
April 3, 2018
Their pricing were good. They were prompt with their service. I couldn't find anyone that would do the help except them.
Provider Response
Vicki P
5
|
April 3, 2018
They worked really well with my mom to make sure all her needs were met. They decorated her house for Christmas because she wasn't able to. SYNERGY HomeCare was able to provide care so that her needs were met and I didn't have to worry about her.
Provider Response
Carol O
5
|
March 20, 2018
The people that they provide for caregiving are very good. They are kind and respectful, and they know what they're supposed to be doing and do it without having to be prompted. They do it well and with care. I've used them in the past, as well. They would follow my demented husband around and keep him out of trouble and problems where he would get hurt.
Provider Response
James D_15
1
|
March 20, 2018
They could get it together and get organized. They never interviewed my loved one to see what his needs were. I had to do everything anyways, and the whole point of getting him a caregiver was because it was killing to me to take care of him.
Fidelia L
5
|
March 13, 2018
They have helped me because I have problems with my legs, and they have been able to help me do things. They never leave me alone and always send someone to me.
Provider Response
Sheree C
4
|
March 7, 2018
SYNERGY HomeCare is responsible and knowledgeable. They provide care when I can't be with my loved one.
Provider Response
Anonymous
2
|
February 13, 2018
I have just started with them but I am not too impressed because I feel like they put someone on me without me being able to chose who the worker was. I do not like that I could not pick my caregiver. Some days my worker does not even show up.
Anonymous
2
|
February 7, 2018
They didn't show up on time and didn't call my loved one or contact him. He is not getting the care that he needs. I don't feel like the type of care his needs is being given. He is in a wheelchair and can't do anything, so when they don't show up, he can't do anything. I do not feel that they are doing what they are supposed to to make it better.
Provider Response
Sheong
4
|
February 5, 2018
I would like to have have more stability with the caregivers. Our caregiver has another appointment with another client, and she spends too much time there and not enough time with my parents. We asked them to send somebody that can cook for my parents, and my mom has to spend time teaching them how to cook.
Tomas S
5
|
January 12, 2018
They are always on time and are very courteous. They care about people. The caregiver gave me a extra blanket when I was cold, so that I wouldn't catch a cold.
Provider Response
Toni W
5
|
January 12, 2018
SYNERGY HomeCare has some good nurses and they do good work. I greatly appreciate the help from SYNERGY HomeCare. My caregiver does everything that is needed around my house.
Provider Response
Kenneth
5
|
January 9, 2018
SYNERGY HomeCare provide excellent service. SYNERGY HomeCare has made my life easier because it provides home care for my wife and gives me a chance to accomplish some things outside the home.
Joline L
5
|
January 4, 2018
SYNERGY HomeCare as a company forgave me even when I slept in and couldn't get the door. My caregivers, Gloria and Brandy, are just wonderful. Gloria is good at cleaning and is a friend. Brandy is good at organizing, and she will brighten my day. I wouldn't survive life if I was by myself. It is very convenient for me that SYNERGY HomeCare will travel.
James D_7
3
|
December 22, 2017
SYNERGY HomeCare needs to send some caregivers out that can cook. I have to wait for my breakfast and they don't send anyone out for lunch, and something is always messed up with my food, like my bacon being burnt. The woman that came out today is the only one that I like and she always gets my breakfast right.
Provider Response
Abilene V
1
|
December 12, 2017
SYNERGY HomeCare's caregivers were not safe, and SYNERGY HomeCare would push off the issue for a couple months. The caregivers from SYNERGY HomeCare were not safe and this made me stressed, and it also stressed my sister.
Ella Mae H
4
|
December 5, 2017
SYNERGY HomeCare has pretty good care providers but the office could do better at communicating with the caregivers. SYNERGY HomeCare is able to come in and check on my mother and make sure that she has done all that she needs to.
Cheryl B
4
|
December 4, 2017
SYNERGY HomeCare has been good to me in the 15 years I've had them. The services keep me going. I eat more properly. I do get out and make my doctor's appointments, and they provide companionship.
Robin C_5
4
|
November 4, 2017
We really like the caregiver that we have. She does a good job. The office gals are hospitable and accommodating. SYNERGY HomeCare helps care for my mom and dad while I'm at work. It gives me peace of mind that they are well taken care of.
Karol G_2
5
|
October 24, 2017
SYNERGY HomeCare's caregivers always come on time, they always go the extra mile, and they help me with chores. The services helped because I was going through a rough medical period for a while. There was so much that I couldn't do so I thought I would give SYNERGY HomeCare a call. They came to help me, and they were the least expensive so I am able to afford the help.
Addie R
5
|
October 20, 2017
I would recommend SYNERGY because I am getting good care from them. The services are helpful, but I have to train the caregivers sometimes on how to use my Hoyer lift.
Provider Response
Teresa U
5
|
October 12, 2017
I have not had any problems with SYNERGY HomeCare. I would highly recommend them. The services from SYNERGY HomeCare help me out a lot by doing things for me.
Provider Response
Alex P
1
|
October 11, 2017
I would tell my friends that SYNERGY HomeCare says that they will send you caregivers, but then they won't. I had a lot of trouble with them. I did not like it when they called me to ask if I wanted a caregiver that day. SYNERGY HomeCare would not let the caregivers work for 40 hours so that the company would not have to pay for their insurance. SYNERGY HomeCare is the main problem.
Provider Response
William B_3
4
|
October 7, 2017
I would tell a friend that SYNERGY HomeCare get my house clean and my caregiver is very personable. SYNERGY HomeCare have made my life easier because my caregiver cleans my house.
Provider Response
Mercedes O
5
|
October 6, 2017
The office staff comes over to do quality visits, and they are friendly. I wouldn't want anyone other than my caregiver from SYNERGY HomeCare.
Sandy B_1
5
|
September 27, 2017
The overall service at SYNERGY HomeCare is great. SYNERGY HomeCare took the burden off of me when they were here.
Penny C
4
|
August 8, 2017
SYNERGY HomeCare has been easy to work with and they have done what we asked them to do. SYNERGY HomeCare makes my dad's life a lot easier and mine as well. However, because they are so helpful, we have noticed a lot more problems with my father so I have had to work a little harder to fix them, but it is good to have them in the home.
Lucille F
5
|
July 28, 2017
SYNERGY HomeCare answered my inquiry right away. Their management came out, met my mom, and formulated a plan for her care. SYNERGY HomeCare is helping my brother get a mental break.
Wendy H
5
|
June 21, 2017
I would recommend SYNERGY HomeCare because they were kind and flexible when we had billing challenges. Having SYNERGY HomeCare gave me peace of mind.
Manuela E_1
4
|
March 13, 2017
The services help because my caregiver comes to take care of me in my home.
Kathryn S_3
5
|
February 23, 2017
I would tell someone that SYNERGY is very efficient and they came right away and it all worked like clock work. My mother is gradually improving and the services are helping her get her shape back.
Maria M_5
5
|
January 18, 2017
SYNERGY is good at what they do, and their caregivers are good. The services take care of my mom.
Anna V_1
5
|
January 5, 2017
Synergy caregivers are available any time of the day, and they are able to help with things like cleaning, cooking, and laundry. Synergy's services allow me time to get the things done I need to do.
What you can do with Caring
About SYNERGY HomeCare of Phoenix, Arizona in Phoenix, Arizona
Synergy HomeCare provides personal assistance and caring to people in their homes. We offer hourly, daily or live in service for people of all ages. A Proud Member of the AARP National Employment Team. Both AARP & Synergy value the experience that a mature caregiver can bring to someone's life! NO CONTRACTS, JUST CARE! We have employed state of the art time and attendance telephony technology to ensure that your loved one is never without care.
Synergy HomeCare, the most trusted name in non-medical home care, stands out from the rest because we provide home care services to all ages. We can work with anyone in any age range and with any home care need. We also fully understand the importance of both immediate and long distance home care.
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