Senior Care Management Solutions, LLC Phoenix, AZ

BNF

My Mother and I contacted Senior Care Management Solutions to engage some basic home care for Mom based on recommendations from her senior living community. While battling end stage COPD and cancer, initially Mom needed help with bathing and meal prep, but soon assistance was needed with all aspects of daily living. Family members simply could not cover this by ourselves. The staff always arrived on time, were friendly, caring, observant and good listeners. Ryan checked in frequently to ensure all needs were being met by his staff, not just Mom's needs, but family member's needs who also were caring for Mom. One staff member in particular was a godsend in every way - she was super organized and efficient, but also kind, gentle, respectful, and compassionate when Mom needed it most. She literally became a family member through Mom's final months and Mom called her a "treasure." We could not have asked for more compassionate, respectful care than what was provided by SCMS and we're very grateful. Our experience with the whole organization was extremely positive and pleasant. Highly recommend this company.

lss3655

Thank you for the great tender, loving care you provided for my father. It is very evident that you love your job!

Sam S

Great, great quality, professional service. We recently had an emergency situation that necessitated the hiring of a private R.N. to come to our home every 8 hours of every day for two weeks to administer an IV infusion to my husband. SCMS was seriously the answer to our prayers. Being a retired professional, I expected the best......and received that !! Melissa was professional, responsible, knowledgeable, ALWAYS on time and gave us the confidence we needed to put our trust in her very capable hands. I would give this company and Melissa 50 stars if I could.

Anthony P Fradella

After my second knee surgery, I required in-home care. I was fortunate in that Melissa J. was the RN sent to me. This wonderful, caring and gentle lady came to my house twice a day, most days. Since I had a power picc port , she administered antibiotics each morning and evening for 90 minutes each time. She tended to wound care of the surgical site and the bloodied blisters that developed after surgery. She flushed the port each day before and after infusion. She bandaged the knee each day after cleaning it and applying medication. She took vital signs every day and made suggestions for my care whenever necessary. She was , in one word, WONDERFUL. I was sent this angel by God and feel very indebted to her for my recovery.

lselinger

Senior Care Management Solutions came highly recommended following a lengthy hospitalization. I was sent home with a new ostomy, a wound from an amputation and an IV. My family and I were not sure how we were going to manage my care. Upon my arrival home, employees from SCMS were waiting for me. SCMS stayed by my side throughout my recovery. Melissa was my nurse and case manager. In the beginning she was visiting me twice a day to take care of my IV and ostomy. Melissa also took care of all of my medications, scheduled my doctor's appointments, took me to my doctor's appointments and ensured I got the care I needed, while also managing all the different people/agencies that were involved in my care. Melissa listened to what was important to me and made sure that I was her priority. There were many people that were not sure I would recover, but I thrived and became more and more independent. This of course meant that I needed Melissa less and less. I miss seeing Melissa everyday, but know that if I ever need help, she (and SCMS) will be by my side.

rlbinkley

SCMS is a wonderful company. I say this because I have had the pleasure of working with Melissa and several of her caregivers. I was having issues with another caregiver company and was at wit's end as I could not get caregivers from the company who could provide the care my wife needs. I was told of Melissa's company and contacted her immediately. Melissa came out and assessed my wife and set up a caregiver, Karina A., who has been our primary caregiver for over three months now. Karina has been a real angel and takes care of my wife's every need. She works with me extremely well and I trust her implicitly. I cannot give enough praise to her and to Melissa. Aside from her regular needs, my wife had an event that required more help, including a few round-the-clock days before my wife stabilized. Melissa rallied her staff and provided other fantastic caregivers that were very professional and happy to jump in and help. I know I can rely on SCMS and Melissa for my wife's care, no matter the situation. That has given me peace of mind and confidence that I can get the help I need whenever I need it. SCMS is outstanding !!!

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