Right at Home Edwardsville, IL

Anonymous_1721641602

I needed to work, and they showed up. I trust they do the work. The people show up when they are supposed to.

Anonymous_1721639685

The agency is helpful for us because I live out of town. The agency can have more fill-in caregivers readily available.

Karen E_6

This has been a positive experience because the caregiver goes above and beyond what the caregiver was hired for initially. I would recommend this agency because of our understanding and amazing caregiver.

Melba R_1

Some caregivers are better than others. I really like my current caregiver. They are ok. I keep getting different caregivers, and the ones I like don't come back.

Philip R_2

It is a big help. My caregivers help me with some light house duties. They do my laundry and dishes. They help bathe me and they make sure I get in bed okay. I like my three caregivers. We get along well. I like that I don't have a new person each time. I like that I have regular caregiver come.

Jimmie G_1

They help me with my husband's day-to-day care. The workers are outstanding.

Provider Response

Maggie G_4

Just the ability for someone else to be there while my mom recovers takes a lot of the burden off of me and gives us peace of mind. Whenever we have given feedback it's been very well received, and they've been able to coordinate care accordingly.

Provider Response

Barb A_5

They provide gentle, compassionate care for her so she can stay in her home. They are easy to work with. They are reliable.

Provider Response

Larry L_19

It has helped but we are in a difficult situation. The care is fine but I am struggling to keep up with the price.

David A_27

It is significant to my life. I like that the caregiver is very good.

Patricia T_14

They do things that my dad and his wife can't do for themselves. They are reliable and have good personalities.

Judith R_10

We couldn't do it without their help. I like the services of care, and we have had many caregivers that are great.

Donna B_43

They have taken a Burdon off of me so I could work. I am very happy with their service, and they have done what they say they will do.

Thomas J_9

They relieved me of many duties that were time-consuming. They give excellent support.

Jan F_5

The provider has helped the most by caring vocal with my mother. The caregiver also talks to me while my mother is there and is very frank with us, which I think is very good. She also pushes my mom, but not too hard, which is something I couldn't do. I already have. I like the fact that they came out and interviewed me and my mother. They were able to get information about us and of what we wanted and what we needed.

Carl M_6

Just knowing that they are here to provide care to my aunt is a big relief. They have been very reliable in providing good care.

Eleanore D

It's made a big difference in my life because they've been able to help me with so much. I like the people that work for them and they are very nice.

Carol B_54

The caregivers from the agency do what I ask. I like the agency because they are always on time.

Judith H_14

She is pretty self-sufficient, but she just can't clean the house like she used to. She has had so many different people coming in and out and it makes her crazy. She is 92 years old and has a hard time with changes.

Diane L_12

They really give my husband good one-on-one time, and they help him with his physical needs. I like that they are all very caring people, and the caregivers they send out are caring, so are those in the office.

Tom R_10

They are doing an excellent job taking care of the home. I like that they are friendly and knowledgeable.

Anonymous_6649

They have been very pleasant. They need better scheduling.

Suzanne E_1

They have helped the most through respite. It gives me time elsewhere. I would tell a friend that the communication is good.

Marilyn N_2

We are very pleased with how things have worked out. It has relived some tension for us with someone being with our mother every morning. I like that they are very accommodating.

Provider Response

Michael M_71

They listened and responded to concerns, they weren't brushed off. They seem to be very compassionate and are flexible working with us.

Provider Response

Jeanette G

They have helped the most with everything I need. I would tell a friend I am satisfied with them.

Christine S_16

We love the caregiver. I can now go to work. Without them, I wouldn't be able to go to work. One thing is that the caregiver smokes and puts cigarette butts in my yard.

Kurt G_1

It takes a lot of worry off of me and my family. Everybody is very nice and provides 24/7 service.

Provider Response

Karen W_26

The agency can be more consistent with their caregivers. I like that they are caring and professional.

Provider Response

Janet P_13

The provider has helped the most by keeping my mom company. I like the agency because the people who work there are very good.

Donna C_14

We are able to get out. They call me immediately when there is a problem.

Bill B_23

They had a very attentive service. They have very friendly service and very attentive.

Jackie G_4

They are easy to count on them. They are very consistent.

Walter &

We're not supposed to drive, so the caregivers will drive us wherever we need to go. They're helpful and considerate. They do whatever we ask them to do.

Provider Response

Debra H_9

Once my mom got used to coming in on a regular basis, she feels comfortable talking to someone besides me. I don't have to worry about her when I go out. I like their responsiveness and willingness to adapt to whatever situation is going on.

Kristi J_1

It made a pretty big impact on my mom. My dad did not understand the concept of supervision. They got him in the shower. I like that they made themselves very available and flexible for the type of care that my dad needed and the hours.

Provider Response

Cindy G_7

I had to do more work than the caregiver. It made it harder for me. I wish that Right at Home sent a more qualified caregiver.

Provider Response

James S_35

My dad had a couple of caregivers that he enjoyed, sadly they quit. He did have another fill-in that he liked. They helped to cook and clean around his home. The turnover rate of the help isn't there. We needed more consistency with caregivers. This agency was there for us when we needed them.

Lisa S_24

There were a couple of days that they were there and they helped a lot, but they weren't always dependable. They could find more dependable workers if they increased their pay.

Judy E_6

They made it possible that I didn't have to go and sit with my dad all day. He liked the people so it was great. The people were wonderful that sat with my dad.

Bellegirl

Right at Home helps my family member with errands and provides personal care and companionship. The agency responds to my requests promptly and relays information to my family member's caregiver as needed.

Charles B_20

They took care of all the things I cannot do anymore. I like how the company is very responsive and they keep their word when coming on time.

Anonymous_4811

Some caregivers could be more attentive. They were prompt to help us, and they are there when we needed them.

Carol H_27

They really helped me in the morning and the night to get him up for the day and down for the night. I liked that they had mostly good caregivers. Mostly there were helpful. Two caregivers were not a good fit and I had to ask them to leave.

Marci L

They have helped her the most by sending us excellent caregivers. I would tell a friend that they are flexible with whatever we ask them to do.

3Terri

Right at Home has provided nighttime caregiving services (11PM-7AM) at a memory care facility for a family member since December 2019. RAH was able to start services immediately. It has been very easy working with RAH especially Leatha, the scheduler. She welcomes our input on care, replies promptly to emails and perseveres to schedule care givers so all shifts are covered. We are always informed if a shift cannot be covered, but that is very rare. The care givers have been very reliable and professional. More importantly, they chart nightly about the care provided in a logbook and electronically using an online website which our family is able to access. This website also provides us with a calendar showing the schedule of care givers and billing information. This is a great communication tool. Our family is so thankful for the service provided by RAH. We have been very pleased. I would recommend RAH.

MJN54

I need help in my home while my fractured shoulder heals. The personal care people are friendly, professional, always on time, experienced, and very responsive to my requests. I don't need all they provide but I what I do need they provide and help me regain my independence. I have recommended them to friends.

Sandy S_15

They have sent someone that turned out to be very good. She fixes lunch and cleans it up. She also helps my loved one get dressed after he showers. I like the person that I got from them.

Jean M_24

He liked to have new people come over and talk with him and help him out. I like that they are always reliable.

Gilbert C_3

They helped with feeding, changing, and medication. I liked their flexibility.

Laura G_6

If they allowed the caregiver to fill the pill box for non prescription medications that would be a big help. The staff and manager and organization is great, but the caregiver is not the brightest and she is a little spacey.

Anonymous_3432

They've been my legs. I appreciate their honesty.

John W_39

They are always on time. I liked how they have very pleasant attitudes and how they get the work done.

Mike B_9

They take care of her and what needs to be done. They show up on time and do their job.

Jonella D

My mom was less willing to have someone in her home, but the program and people were great. I already have recommended them.

Jackie C_4

She's a little stubborn. She has her own rules about what she wants to do. They frequently are very effective in getting her to expand her horizons. It's given her someone to have there for her safety. I like the young lady that takes care of my friend. I also like that I can call Dave, the person who owns the office, anytime that I want to.

Verna F

They provided care for my aunt over a holiday weekend when I couldn't be there. They are very timely in getting the arrangements set up. The care was good.

Sharon S_9

They always have someone there. They have had the same person for my relative, which is important, for over a year. I am very happy with them. I like that they are organized.

Roger D_3

When they assist my mom, she gets along so well when I can't be there. They do what they say they are going to do. They show up on time. They help with cleaning and preparing food. They stay awake during the job. They are very pleasant to deal with.

Arthur W_1

They cook and clean for her. The office staff keeps in touch and is always available to talk to when you need.

Lester D

The first couple couldn't really boil water. They could have used a little more experience. They did a pretty good job, and the girls were nice.

Kim W_4

I like that they are easy to work with. They are very good about working around your schedule.

Phil C_1

I wouldn't be able to stay in my apartment without the help. I like everything. The person who is assigned to me knows what she is doing and has helped me get along much better than I would on my own. I appreciate her. She is reliable.

Vicki B_5

They were reliable and thorough. They responded well, communicated well, and were on top of things.

Maribeth J

I'm in a wheelchair, so my caregiver helps me with getting things done on time. My caregiver and I get along very well because they're friendly and do what I ask them to do.

Bill Z

They get me dressed and feed me breakfast in the morning. They couldn't be any better. It's always been good.

Portia S

They are there, getting her involved in activities, getting her outside, and keeping her from being asleep all of the time. The service is good, the people are good, everything is prompt and on time, and they take good care of her.

Kathy E_4

It gives me peace of mind knowing someone will be there. They're flexible and seem to be able to meet the needs of my parents.

Regina C_1

The most helpful thing they do for his is shower and dress him. I like the quality of their caregivers because they are very attentive.

Corinne M

I can't go out, but they do take me out on occasion. I like the fact that I can stay at home mostly.

Diana H_5

They show up when they are supposed to and sitting with my mom. They are friendly and caring. I don't have to worry when I leave because they are here to take care of mom. They are very flexible, and I like the woman that comes and takes care of my mom and sits with her. The agency themselves are very nice and accommodating.

Mitzi P

They make my mom's quality of life so much better. My mom has dementia and they help her with anything. They are so good to our mom. Right at Home sends good people. The ladies they send over are so personable. One regular that we have is so dependable and is basically family. We can trust her with anything.

Lori F_1

They were flexible, and they would go with the flow. They were very responsive and had good communication. They asked a lot of questions to make sure that they were meeting my moms needs.

Richard R

If I could care for my loved one myself, we wouldn't have the services. The caregivers interact with my loved one, and they don't just play with their phones.

Sue S_1

It was fantastic and it sure helped. They were personable and took care of her needs. They were easy to work with schedule-wise and the caregiver they sent us, Wendy, was fantastic. She got along with pearl very well.

Jean B_1

She got along well with them and interacted with her. I had a couple mix-ups with the scheduling. One day I came in earlier than expected and the caregiver that was here just drug her feet and didn't snap to things.

Anonymous

They caregivers helped my loved one the most by staying with them when they didn't know where they were. They could be better priced.

Cindy G_2

It makes things easier having the lady take my mom to the store. When we first got started with Right at Home, we had some problems with the caregivers not showing up, but my mom doesn't need that level of care anymore.

Rita B_4

Their impact is very important. My dad is at the end of his life so it is needed when possible. Tonight we were able to take my mom out to dinner and not worry about him. We can't always be there for those meals. Right at Home is reliable, professional, and flexible with scheduling.

Marilyn C

It definitely helped her through the loss of her ability to drive. My mom liked the girl that drove her, she said she was a sweet girl.

Wayne B

We've had very good luck with these people. They're professional. The supervisor checks in almost every month. There is a great follow up.

Kathy A

The employees, specifically caregivers, are great. There are very few incidences, it's a well rounded business. It gives peace of mind knowing their quality of care is the best.

Mike Z

They have been really good with my mother and she likes them. They are very attentive, responsible, kind to her, and patient.

Pam M

I would tell someone that Right at Home was super flexible and I almost needed a caregiver again but worked out and I did not need Right at Home. For my life, it was nice to know my loved one was safe and someone was there for her.

Larry R

I would be very likely to recommend Right at Home to others and I have before, since the services are very dependable. The services allow me to run errands while Larry is taken care of.

Margaret K

Right at Home sometimes didn't have people show up. They took very good care of my loved one and watched him closely when they came through the night and the day. They took care of him adequately. Right at Home was very helpful, except when they didn't show up. It helped when I could get my rest and sleep before coming again the next day.

Gordan C

I would refer others to Right at Home because they were always on time and were attentive. Right at Home's caregivers basically sat with my mother, but I do know that they could have provide more services, like cooking and cleaning, had my mother required it.

Cochran

Providers were very good and always there. Would recommend.

Steve F_1

Right at Home is a very caring agency. The services from Right at Home were very helpful. It was very necessary and it had really helped us out.

Paula B_1

Right at Home is very caring. Right at Home fed my loved one and took care of his daily needs.

Sharon D_3

Right at Home is very good and very considerate. They've been great for me. Right at Home is great at helping me with errands, shopping, and just assisting me in my daily life.

KathyMRobin

Great experience with Right at Home!! Terrie T. was super nice and gave helpful information, and kept in touch with us. The girls that took care of my mom were fantastic. Would definitely recommend Right at Home to anyone in need of home care.

Charles D

Right at Home usually has people on duty and I have good caregivers. The caregivers are friendly, helpful, and do a good job.