Sunrise Health Svc

Lorriane1956

Very long wait to be assisted to the restroom. Medications not given correctly.

Kellysob

My father was there for less than 36 hours, due to lack of care and inadequate equipment my father died. Upon arrival at the facility I was told by staff that they had to remove the bipap machine from my father stating it was "smothering him, not functioning properly". The next morning my father was found by my brother unable to breath, grey in color and falling off his bed. No guard rails were installed and no one had been checking on him, although staff stated they were just in his room. Had they been they would have seen his condition. His oxygen machine was immediately put on him and when switched on it exploded. Staff began CPR while screaming for another oxygen machine, which they were not able to locate timely. Paramedics transported my father to the ER where he passed away from heart failure due to lack of oxygen.

ForMom356

Long-term care portion was great. CNA's and nurses were very caring, dietary staff were accommodating to needs. My mom needed therapy for a short time and she loved all the therapists.

Play it forward

Mismanagement of medications! Did not give any within 24 hours upon arrival!