Oak Park Place Menasha

JillB

My parents have moved into Oak Park Place Menasha. It's very good. They're very caring staff. They did everything to make my parents comfortable and feel welcomed. And the residents were awesome as well. The staff went out of their way to be very helpful. They make sure we're taken care of. They're there to put up pictures on move-in day. They have just been checking in to make sure everything is good and comfortable, and that everyone is happy. They're very accommodating. We're very happy. Regarding the food, I have not tried it myself, but the reports I'm getting are that they're tasty. When it comes to the building, I'm very happy with the big wide hallways, natural light, and cleanliness. It's very good. They have a lot of diverse activities. They have intellectual things like readings and lectures. They also have little exercise classes and then they have social activities. They're trying to cater to everyone. They have a Veterans group, and they do football games and barbecues. They're trying to make it very nice. It's certainly expensive, but to me, knowing my parents are being cared for in such a good way is worth the money.

Tasha

Physical place is good but for those that need more care, this is not the place. Organization, communication and follow through with important tasks is not good.

Hilbert

Oak Park Place Menasha is an excellent location. The building is very modern and has excellent ventilation. The heat is perfect. Most of the people here are very friendly. By and by, 90% of them are excellent. They have amenities. You name them, they have them available, like a salon. Not everybody uses them because you got your own things you brought in. The food is really good. They give you an option every day and what you want the next day. If you can't eat that or something, they offer other things for you. So, it's excellent from that standpoint. My apartment is also excellent. I had a lot of checking before I moved here and this is by far the best for the space, the apartment, and everything. I'm sitting in an area where there's sunshine on three sides of me and it looks out all the windows. The windows I got are the kind of those that would stick out from the building. There's one in the front and then two on the side. I got one of those in the main room and the living room, and they're both good-sized windows. The only problem is getting people to do what they need to do, but everybody's doing the best they can with the staff they have here and they are really good. If you check with anybody in this field or people that are providing this kind of assistance to us, that's the problem. They don't have enough people to do it. I just hope that more people will get involved in providing this assistance to us. We need it. We need people to help us.

Mary

There's a waiting list at Oak Park Place Menasha. It is the one that we picked for my brother-in-law. I liked that it was clean and welcoming. It was obvious that they had nursing care available for the residents. The activity areas were very nice, where they could play cards and games. The room itself was spacious and very nice. When he went there, he envisioned himself going there and moving in with his furniture. He was visualizing his personal items being in the room, so he liked it a lot. We only met with the person that gave us the tour, Tricia, and she was excellent. They have all kinds of activities available. There are books, a library, cards, and a lot of activities that he would have liked. There were areas that were off the side of the room for family to have more of a private visit. There were also common areas that were very nice.

Daniel

My father has moved into Oak Park Place Menasha. The staff is good. Everything's very nice. They have two different room sizes. They either have a studio or they got a one-bedroom suite. We're in the studio and there's plenty of room in there. The dining area is nice. They encourage people to socialize, so they have set eating times and everybody gets together and they eat breakfast, lunch, and dinner at set times. If you don't feel like going to the dining area, they will bring the food to your room. It's not like going to a restaurant and ordering off a menu, but there are a few choices for each meal. The food I tasted was good. I was happy with them. The activities vary according to the day, but they have a movie night where they play a movie in a big room and then they have snacks and sodas. They have music come in once in a while and exercise groups. I think we're still in that learning curve period. They're trying to get to know Dad and Dad is trying to get to know them, but if he pushes his button for service, they're very good about coming right away. They're very good about getting people to socialize. I think that's a big thing instead of just being locked up in your room.

Coffee Craver

We put our mother in memory care at Oak Park Place because we loved the location and design of the facility. Unfortunately this faculty wasn't staffed with enough qualified people to care for residents who needed help with medication, getting out of bed, using the restroom, laundry, and showering. There were only 2 people working during the nighttime shifts for the entire facility and some residents require a 2 person assist which left no caregivers available in areas such as memory care. There has been a lot of turn over of staff, nurses, and administration in 2022 and the memory care residents suffered because of this facility being understaffed and from lack of care and training. Check out the Wisconsin DHS (Department of Human Services report before putting your loved one in this facility.