Van Mall Retirement

Pam817885

I got a very happy feeling frpm Van Mall. The decor was very upscale, the people were very nice, and the dining room looked great. We really liked the floor plans of the rooms, which had two bathrooms. It seemed like a homey, little apartment. The staff was very friendly and nice, and the girl we talked to had been there for 10 years.

Beverly826576

When I walked into Van Mall, it was like walking into a very comfortable cozy home. The people there were happy, laughing and talking together -- not only the employees but the people who lived there. It just presented itself as a very welcoming place. We liked it because it was very homey, and it had very friendly people. They had an exercise room. There was a lady leading several of the people who lived there in drumming, and it was very beautiful listening to them. They had their movie room. I thought my mother would really enjoy there.

Rosalind130076

Van Mall is the one that I’m considering for my brother. I like the family atmosphere, the good competent staff, and its nice facility. I would give them a 4, but there are some things that they do not include.

Judy073743

We didn't like Van Mall as much as the other place we visited. It didn't have a pool nor a wide range of activities. The rooms were fine.

Sandra657178

Van Mall was a little rundown and needed some exterior maintenance. The staff was knowledgeable, but they were writing notes out of sight of us, so it seemed like they were hiding things. They were odd.

Caring2607

She was at Van Mall for four years. The rooms were good -- nice spacious rooms -- and the staff for the most part was great. The situation with my grandmother was she was on all of their services, and things didn't get done all the time. Yes, I would recommend.

Judith35

Our dad lived in Van Mall Retirement. It was very nice and beautiful. The food is great, and they have lots of activities like watching movies. They were wonderful and very helpful. My dad is pretty happy and satisfied there. The place is very well kept, and it is nice place to be.

Caring97801450

Van Mall is a fabulous community. The staff would bend their backs to do anything; they are great. They are very caring, and they know my step-mom's first name, who she is, and where she belongs. We have eaten there several times, and it's great. Their dining room is like a restaurant. Their menu changes daily, weekly, or monthly. She has an apartment, and it is beautiful. They do have all kinds of activities -- anything from going to the symphony to gong to the mall to shop. My stepmother has early Alzheimer's, and she is in a specific group aimed at activities for her needs. There are four other ladies in that group, they have one staff member who does memory exercises, and that kind of thing with them. She spends at least two hours a day at that group, and it's wonderful.

Kim47

My mother is a current resident of Van Mall. I like their pricing and I like the facility. It isn't too big like some of the others. It has a lot of activities that she is interested in and so that was the one that I chose. The facility has independent and assisted living. Unlike some of the other facilities that just looked huge and really more catered to independent, this one caters to both and they engage in the activities together. It also has a combined eating area as opposed to a different eating area for independent versus dependent. It has a beauty salon. They have activities for people who need more assistance like my mother and for people that need less assistance. This facility has activities in the evening, which is important because often times seniors are lonely at night. It also has performers that come into their activities room. They have birthdays that my mother would get involved in. One thing that they have which I was unable to find anywhere else was that they have the thing called Life Enhancement. It is for individuals that need a little bit more one-on-one with their activities. This is a group of about seven women and they would get together in the morning, they would do light activities, etc. My mother looks forward to that. However, they don't have a two-person assist. When my mother was starting to need that service, as it turned out, they just put some physical therapy in place for her. However, if they would be able to accommodate a two-person assist, maybe the family would be willing to pay that additional cost rather than move their loved one. Regarding the staff and their care, some are more caring than others. I think most of them are in there for the right reason. However, what is really noteworthy is that the administration takes that very seriously. If there is any indication that somebody is being inappropriate or rough, they try to get to the bottom of that with re-training or whatever they need to do, so they're very responsive to the concerns that are raised.

Caring0723132

I'm very well taken care of from where I am. I have absolutely no complaints whatsoever. I am at Van Mall retirement and assisted living. These people take loving care of me and I have almost died a couple of times. They take care of me.