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Featured Resident Review
5
|
October 9, 2024
In March 2024, our Dad passed away, rather suddenly, in our parent’s home in Bellevue. Our Mom expressed a desire to move out rapidly, and we discussed the option of a premier senior living community. My Mom’s hope was that, during this acute period of grief, that she would not have to part with her two cats. “We will cross that bridge if we have to, she said.” I told her that our family would take care of the cats if necessary. These were searing, early conversations. I assumed responsibility for our parent’s estate and became personal representative for our mother. I live in Southern California, but I am fortunate to have two siblings who live in Washington State. We felt that time was of the essence for Mom, so we moved swiftly. My brother and his spouse began to look for a potential community. Based on referrals from a network of friends, their top choice to evaluate was the Gardens. After identifying a wonderful unit that was available, they called me. My brother’s first quote was, “this isn’t just a place to live, it is a community; the residents are friendly, and it feels like a warm environment.” They brought our mother to the Gardens, and she gave it a big thumbs up. We moved her in, and the cats settled in rapidly. During the past seven months, I have spent a great deal of time at the Gardens. I have enjoyed breakfasts, lunches and dinners in the dining room and have had extensive conversations with other residents. Given that there is an on-site continuum of care offering, should Mom’s needs evolve over time, I take solace that she is settled. More importantly, given my geographic distance from her, the thought that there is a caring and competent Gardens team looking out for her provides additional comfort. I think that our Dad would be pleased and would have wanted the best that we can do for Mom.
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About The Gardens at Town Square in Bellevue, Washington
Premier Senior Living in Downtown Bellevue. Experience a warm and vibrant lifestyle, a vast array of amenities, an elegant dining room with in-house chef, rich programming, and compassionate care in the heart of Bellevue. Residents can live independently, with assisted living services, or within secured memory care. A Retirement Community Where Sophistication Meets Style With a grand foyer, elegant décor and smiling, friendly faces everywhere, The Gardens at Town Square is often mistaken for a five-star hotel. And it’s no surprise. Set against the backdrop of Downtown Bellevue’s finest establishments, our graceful retirement community promotes healthy living through a wealth of programming, fine dining, and enticing activities. Our senior living community proudly serves the residents of Bellevue, Kirkland, Redmond, and more. We offer independent living, assisted living, and memory care. Amenities Upscale – in every sense of the word. With amenities like fine dining, a lush garden courtyard, and an in-house movie theater, The Gardens at Town Square brings culture, wellness, social activities and beauty right to your front door. Active Lifestyle Live your life – vibrantly. Imagine a community where your social calendar is filled with activities ranging from chef demos and meditation classes, to art shows and jazz nights. That’s what life at The Gardens at Town Square is all about. Enjoy regular outings to the symphony and other cultural events, a variety of fitness and health classes, lectures, art galas, entertainment programs, and more. You will find that there are endless opportunities to pursue your passions, mingle with good friends, or simply sit back and enjoy the ambiance. Care Services Independent Living An ideal choice for older adults who cherish their independence and thrive on social connections. For those who aspire to age successfully, independent living provides a nurturing community and diverse social activities. Assisted Living While we offer plenty of social activities, our compassionate in-home assisted living services provide the peace of mind that you can get help with activities of daily living when you need it-- in your original apartment home. Memory Care Memory care services are provided in a secure, home-like setting with private apartments promoting independence and dignity. Our compassionate team utilizes the Best Friends™ approach to nurture meaningful relationships with residents, ensuring they feel valued. To learn more about this provider’s license and review other available state reports, please visit: Washington State Department of Social and Health Services Long-Term Care Residential Options
Reviews of The Gardens at Town Square in Bellevue, Washington
4.6
(18 reviews)
Facility
4.8
Staff
4.9
Food
4.6
Activities
4.6
Value
4.2
Tom W
5
|
October 9, 2024
In March 2024, our Dad passed away, rather suddenly, in our parent’s home in Bellevue. Our Mom expressed a desire to move out rapidly, and we discussed the option of a premier senior living community. My Mom’s hope was that, during this acute period of grief, that she would not have to part with her two cats. “We will cross that bridge if we have to, she said.” I told her that our family would take care of the cats if necessary. These were searing, early conversations. I assumed responsibility for our parent’s estate and became personal representative for our mother. I live in Southern California, but I am fortunate to have two siblings who live in Washington State. We felt that time was of the essence for Mom, so we moved swiftly. My brother and his spouse began to look for a potential community. Based on referrals from a network of friends, their top choice to evaluate was the Gardens. After identifying a wonderful unit that was available, they called me. My brother’s first quote was, “this isn’t just a place to live, it is a community; the residents are friendly, and it feels like a warm environment.” They brought our mother to the Gardens, and she gave it a big thumbs up. We moved her in, and the cats settled in rapidly. During the past seven months, I have spent a great deal of time at the Gardens. I have enjoyed breakfasts, lunches and dinners in the dining room and have had extensive conversations with other residents. Given that there is an on-site continuum of care offering, should Mom’s needs evolve over time, I take solace that she is settled. More importantly, given my geographic distance from her, the thought that there is a caring and competent Gardens team looking out for her provides additional comfort. I think that our Dad would be pleased and would have wanted the best that we can do for Mom.
Provider Response
Tina P
5
|
September 7, 2024
After thoroughly researching several senior care facilities in downtown Bellevue, we found that The Gardens was the perfect choice for my father. His one bedroom apartment is beautifully updated, clean, and comfortable, creating a welcoming environment for him to feel at home. The amenities, especially the bright and well-appointed dining room, are top-notch, making every meal a pleasant experience. The daily programs are engaging, offering a variety of fun activities that can kepp the day busy. However, the true highlight of The Gardens is the staff. With four dedicated nurses and a caring support team, the level of care is great. They are responsive, kind, and truly invested in the well-being of the residents Most importantly, my father is happy here, and that brings us all peace of mind. I highly recommend The Gardens for anyone seeking quality care for a loved one
Provider Response
Kathy
5
|
November 25, 2023
Our room here in The Gardens at Town Square is very nice, bright, and cheerful. The people are friendly. It is well taken care of. The staff is helpful. There are outings and concerts. We haven't taken part in many, but there are lectures, and there's a resident council so people can get feedback. The dining room is very cheerful and bright, and the food is excellent.
Provider Response
kruss
4
|
October 17, 2023
When visiting memory care area for the first time, it is confusing to know where to go to find the person you want to visit with. But it was awesome to see all the residents together being active in some way! And every single staff person was lovely! I will also add, the level of "memory care" necessary for this particular resident is minimal, it's more physical care that is needed... And it was expressed by the resident (and I could see) that it would be nice to be able to connect more often with the residents in the other areas of the facility as it would allow them to stay engaged on a needed social level.
Provider Response
Susan Christensen
5
|
October 15, 2023
My 91 year old Mother's move to assisted living was precipitated by a fall and subsequent broken hip. She was living independently and, before her accident, fierce in her insistence that she would never move to a senior community. Our experience at The Gardens has been wonderful in every aspect, from admittance to daily living in the community. The facility is beautiful and exceptionally well managed and maintained. The staff is compassionate, cheerful and interested in each resident as individuals. My Mother has renewed interests and a host of friends. She told me she feels so safe at The Gardens, and compares the activities offered residents to her experience traveling with Elder Hostel tours years ago. Price comparisons I made as I selected an assisted living community in our area show The Gardens to be a great value, and well within our family's financial grasp.
Provider Response
sark
5
|
July 29, 2023
The facility was clean and decorated nicely. The staff were all friendly and helpful. My friend I was visiting said there are many activities offered, but not many people taking advantage of that. Her apartment was very nice; clean, smelled fresh, up to date. There are restaurants and a bakery within walking distance.
Provider Response
SteveSchuster
5
|
June 13, 2023
5 years into living at The Gardens, our mother is happy and we are confident that she is safe and well cared for. The staff are professional and clearly dedicated to the residents, and the dining team has been outstandingly helpful in providing our mother with vegan meals. The facility appears to be well maintained and clean.
Provider Response
Acme
5
|
June 8, 2023
Overall excellent, Garage is difficult for larger vehicles/handicap vehicles. Cluttered and needs cleaning. Littered. Every other public place is well kept and makes a wonderful impression. Very caring and pleasant staff. Overall nicely maintained. Front desk is amazing. Programming is diverse and appears to be well run. I would consider living here
Provider Response
Mark Jarmuth
5
|
May 31, 2023
The staff shows my mother kindness and provides her with the encouragement and affirmation we all need to feel like we matter.
Provider Response
Tsutakawa
5
|
May 19, 2023
I like what I have seen here and have told my daughter that I want to come to the Gardens when it's my time. I really like Tina and Iggy in Memory Care. All the other caregivers have been nice too. I just haven't talked with them as much. And my friend has gotten so content after coming to memory care. She doesn't have to worry about anything. I don't know how the value is. I haven't asked how much it is.
Provider Response
Cinalin
5
|
May 18, 2023
Leadership staff are highly professional and friendly, committed to care and sense of belonging for residents. 50% of front desk staff is friendly and warm. Would be nice to not have to sign in every time. Can relatives have buttons with names/photos/colors to indicate we are regular visitors? Kitchen staff are hard working and professional. Food is good and you can tell they are trying hard with the shift in chefs. Rooms are tidy and housekeeping staff has good attention to detail. Wellness center staff are friendly. Activities are varied and interesting. May need more brain games and resident interactive activities for tide wanting more social/cognitive challenge. I hear the Lectures are great!
Provider Response
Todd Brenden
5
|
October 17, 2022
Kind and professional staff. Outstanding service. The attention to detail is tremendous.
Provider Response
Pamela
5
|
June 5, 2022
I moved into The Gardens At Town Square. It's lovely. They go from independent to assisted living, to memory care. Everything is spotlessly clean and looked after well. Everybody's very, very, very pleasant. They check on you every morning to make sure you're okay even if I'm in independent living, and the food is great. So everything is good. I haven't got anything to complain about. The staff has been excellent, very, very helpful. It has worked out very, very well. They've got so many things. They've got everything going. There's bridge. I went line dancing yesterday as well, and there were people with walkers. It was low impact, and it was great. There's always something going on, and it's on the elevator to let them know. They have a kitchen, they have a microwave and a stove. It's a lovely kitchen. They have a fridge. I overlook a courtyard. It's lovely. If they can afford it, they shouldn't miss it, because it's extremely nice.
Provider Response
Her0428
5
|
May 7, 2018
The Gardens at Town Square's rooms were very nice. They had everything, including all the activities. The place was very elegant, and they have a bistro and a very nice library. The food was very good. The place was like a five-star hotel.
Ron
5
|
August 22, 2017
The Gardens At Town Square is a very pleasant place. We had lunch there with Tim, the public relations director, and it was very good and the food was excellent. Overall, the rates are pretty high for me. It was a good experience. The activities were great and they had a bus that take people over to Mercer Island for exercise and bathing, which was pretty phenomenal to me. There are things going on during the day, like exercise, or somebody coming in to talk about things that engage people.
Michelle358653
5
|
July 13, 2016
I loved The Gardens at Town Square and the feel of the facilities. It felt more welcoming and contemporary, like a nice hotel suite. I really liked the place. I could live there; however, they could improve on providing visitors' parking.
Kelly B1
3
|
December 29, 2015
The Gardens at Town Square accommodated my father-in-law. They brought him all three meals during the day at certain times, and he sat there and never left his chair. It caused him to have some type of a bleed inside of his body because he never got up. He never moved around and didn't do anything. It was very highly rated and a guy charged us $600 a month just to bring up his meals to him twice a day. He's been there for about six years. We were told before we put him there that they would be able to assist with his medical needs. If he needed something more medically, they said they would be able to accommodate that, which was not true. The place had a smell. I had lunch with my son-in-law and I couldn't eat. I didn't like it. I'm disappointed in the fact that they got so busy that not everybody knew what everybody was doing. He was having some serious problems, and we kept getting called. Almost every week, Dad was back in the hospital. He was not drinking enough and was dehydrated. The people that were working there were in and out. He was supposed to get his pain meds at 8:00, and we had to run around the establishment looking for the girl that had his medicine to give him his medicine at 8:10. They started off really good. They just didn't have the facility to take care of him.
Belco
1
|
July 4, 2013
This is a beautiful facility which they keep spotless. The food is great as well. It is good for those in retiirement who may only need a little help like with dressing, or showers or for those who are independant. However when the needs get greater this is not the place to live. Though the care staff are kind, the administration is not flexible and focuses on their rules rather than meeting the needs of the residents. I moved my family member as a result and now find the care is so much more flexible and meets his needs. I tried regularly to work things out with the staff at the Gardens to no avail. So if your loved one needs assistance it's worth looking elsewhere for your own peace of mind and for their health
Provider Response
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Services and Amenities of The Gardens at Town Square in Bellevue, Washington
Ambulatory Assistance & Accessibility
- Mobility & Wheelchair Assistance
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Mobility Assistance Features
- No Hoyer Lift
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Financing & Payment Options
- Accepts Check Payments
- Private Pay Accepted
- Accepts Insurance
Guests
- Guest Parking
Languages
- English spoken
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
- Kitchen Appliances In Unit
- Closet Space In Unit
- Individual Climate Controls
- No Kitchen in unit
- Shower in unit
- Telephone Hookup
- Unfurnished units
- Dining Area In Unit
- Living Rooms in Unit
- Washer/Dryer In Unit
Transportation & Shopping
- General Transportation Services
- Medical Transportation Services
- Premium Transportation Services
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Escort Assistance
- Travel Companionship Services
Safety & Security
- Controlled Building Access
- Emergency Preparedness Procedures & Facilities
- Emergency Response System
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Supervisory Staff
Kitchen Types
- Kitchen
Diet & Nutrition
- Diabetic
- Low Fat
- Low Salt
- Vegetarian Diet Available
- Special Diets/Dietary Accommodations
- Chef on staff
- Dietitian-Approved Meals
- Nutrition specialist on staff
- Dietary services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Group exercise
- Life enrichment activities/programs
- Meditation opportunities
- Fitness Opportunities
- Health & wellness activities/programs
- Health & wellness education
- Yoga/Stretching opportunities
- Tai Chi
Health Services
- Skilled Nursing
- Medication Reminders
- Disease Management
- Memory Care
- Restaurant on-site
- Immunizations
Outside Amenities
- Garden
- Enclosed/Secured outdoor common areas
- Patio
- Outdoor common areas
Specialized Staff
- Nurse on Staff (Part time)
Inside Amenities
- Cable/Satellite TV in Common Area
- Mailboxes
- Shared Common Areas
- Computer Room
- Entertainment Venues
- Performance venues
- Recreational amenities
- Storage facilities
On-Site Services
- 24/7 concierge services
- Copying services
- Electric car charging station
- Fax services
- Mail delivery
- Mail pick-up
- Mobile library services
- Notary Services
- Veterans Affairs (VA) Aid Assistance
- Business center
- Conference room
- Meeting room
Staff Training & Qualifications
- Flexible staffing
- Interview Every Team Member in Person
- Reference Checks
- Staff are licensed or certified
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in memory care
- Staff trained to monitor for abuse/neglect/exploitation
- Trained staff on-site
- Staff Trained in First Aid
Aquatic Amenities
- Swimming Pool
Dining
- Communal Dining
- Guest Meals
- Beverages provided
- Casual dining
- Flexible dining options
- Flexible dining times
- Flexible food options
- Flexible meal plans
- Meal delivery and/or takeout option
- Meals provided
- Resident-assisted menu development
- Room Service
- Snacks provided
- Fine dining
- Private dining
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Activities staff
- Culinary Activities/Programs
- Entertainment activities/programs
- Music Activities/Programs
- Organized activities/programs
- Recreational activities/programs
- Seasonal, holiday, and themed events
- Social Activities/Events
- Cultural activities/programs
- Game Room
- No woodworking
- Performing arts activities/programs
- Resident volunteer opportunities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
- Bed Making Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Trash Removal Services
Personal Care
- Meal Preparation
- Cooking services
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Meal planning
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Bookkeeping Services
- Personal Care Assistants
- Personal Care Reminders
- Phone Call Assistance
- Reading Assistance
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
- Writing Assistance
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
- Stress Management
- Support Groups
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Multi-floor building
- Smoking Not Allowed
Parking Options
- Parking Lot
- Parking Garages
- Covered Parking
Pets
- Pet care resident's responsibility
- Pet care services
- Pets
Additional Amenity Information
- Dining: Dietary and nutritional support
- Features: Library, Fitness room/Gym
- Technology: Emergency call system
- Activities: Parties, Wine Tasting, Movies, EnhanceFitness, Various exercise classes, walking club, Bridge club, mahjong, Social Worker/ Counselor led support groups
- Diet: none
- Languages: English
- Special Comment: Era Living, a respected and recognized leader in retirement living throughout the Puget Sound, is a private, Seattle-based company founded by Eli and Rebecca Almo. Since 1987, Era Living has been dedicated to fostering a healthy and engaging environment of whole body wellness, culture, warmth and social fulfillment, providing exceptional healthcare services and enriching activities at all eight communities. Era Living's Wellness and Active Aging Programs are developed in collaboration with the University of Washington School of Nursing - one of the nation's top-rated nursing schools. It's this type of innovative and vibrant approach to senior living that makes Era Living communities so desirable.
- State Licenses: 1604
State Licenses
State License: 1604
Costs for The Gardens at Town Square in Bellevue, Washington
Memory Care
$3,795
Starting Price
Assisted Living
$4,330
Starting Price
Independent Living
$4,130
Starting Price
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