TerraBella Pheasant Ridge

Lisa987

We went to tour TerraBella Pheasant Ridge. It was excellent. We met with the administrator there and he was very thorough in explaining how the facility works. We were able to talk with the chef, too. She was amazing in the way she incorporates her food planning and how she incorporates recipes from the residents into her menu planning. It was a real highlight just to be able to talk personally to her and see how passionate she is about what she does there. We also saw a room that they use for respite care, and it was probably adequate. It was rather small in our opinion, but it was clean and nice. It's a very small facility, which is nice. It was a lovely place.

Laura

I toured TerraBella Pheasant Ridge Well. The staff was friendly, and they seemed to know everybody who was there. The rooms were very nice, they had walk-in closets and a lot of storage space. They have a shared room with one living room and bedrooms on each side. They also have a little movie theater, physical therapy, and art and music facilities.

Donna

We toured TerraBella Pheasant Ridge. The facility was very clean. Everybody was very nice and helpful. One resident said she loved it there, and the other one was like, 'not so much.' Everyone that we met was nice. The rooms were small. They were painting and getting a room ready for the next resident. It had what my aunt was looking for because she wanted a little kitchenette. It had a little refrigerator if she wanted to keep drinks or whatever in there. Overall, it was clean. I was impressed and my aunt liked it. The person who toured us was very friendly and very outgoing. She had been in this type of field for quite some time. She explained everything to us, and she was nice.

Sabrina

TerraBella Pheasant Ridge was a very nice and very beautiful place. They are private pay so they don't take Medicaid and Medicare. The rooms were very, very nice. They were doing activities in their little day room and they were just having a good time. The memory care was locked. It's secure, but there's a little place where you can go outside and sit down when it gets warm. It was nice.

Donna

My mom has moved into TerraBella Pheasant Ridge. She has a great view. She has access to nature. She has a lovely place at the lake with great views of nature. We were trying to stay with that theme. Her view overlooks the courtyard with trees and deer come up, squirrels come around and birds come. At home, she was feeding the squirrels and the birds and enjoying the deer coming into our yard, so that was the selling factor to be able to kind of continue that theme. I'm very happy with them. The staff are wonderful. When we went up to tour the place, we were also just being mindful of the staff, and when you heard staff talking, you never heard them say anything bad or negative. Everyone was smiling, and everyone was friendly towards each other and towards the members that live there. One staff member was pushing a lady in a wheelchair, and he was just so sweet when he leaned down and said, 'Are you sure you're okay?' He had that caring tone. It wasn't just pushing her onto the next wherever she was going. And then we noticed in the parking lot, as some of the staff were leaving to go home for the day, they were laughing and jovial and smiling, and you didn't hear anything negative from anybody. They didn't know what we were doing there, so it wasn't like everyone had been prepped. I haven't tried the food myself, but I've been in there when they're serving dinner and people are eating. The food looks good and it smells good. There always seems to be something there. There are calendars posted on several walls in different places. They said that when they have activities, they send staff members around to knock on the door saying, 'Hey, we're getting ready to go to Walmart. Do you want to go? Let's go.' It sounds like that, it's not just a calendar being up and you either do it or you don't, they have people trying to engage you. They have books and they have a separate kitchen for people to do activities that would require food. They have a crafts room, and there's always a lady that's working on a puzzle, so there are activities. What we pay for is completely worth it. They also supply refrigerators and microwaves in the rooms.

Debra

TerraBella Pheasant Ridge was a wonderful community. Everybody seemed to be very caring. We met several of the staff there as far as nursing and housekeeping. I think that it would be a wonderful place to be. The price is comparable to other places that we've checked into. The staff who gave us the tour was very knowledgeable and helped us with some questions we had. They were having lunch when we got there. They have a beauty shop, an area where they do activities, a garden, rocking chairs on the front porch, and a TV room. They have physical therapy, occupational therapy, and speech therapy. The dining area was very nice. The menu looked really good and had plenty of choices.