Friendship Health and Rehab Center North

Superman277880

My aunt was at Friendship Manor (Friendship Health & Living Community) for six weeks. She was there for rehab before she went into an assisted living place. The staff was really good, very helpful, and very friendly. When you ask them about something, they would get right on it. I didn't have any problems with them whatsoever. It was a nice, clean place. For institutional food, it wasn’t too bad.

Cathy688048

We chose Friendship Health and Living particularly because it had a lot of veterans here, and my father is a vet. The staff that we’ve met has been fantastic. The room is nice -- 2 bedrooms, 2 full baths, and a kitchen. Again, we have been here less than a week, but so far so good. They have summer concerts, health awareness, and other stuff going on.

Wendy665214

Most of the staff at Friendship are very kind and compassionate. We are 100% satisfied and most of the people who work with my mom really seem to care about her. Her room is clean but small, and she has a little bit of difficulty with the roommate.

Seen the Worst

My aunt came to rehab after a fall. She was there for less than 10 days, developed an infection and they moved her to isolation and left her in this room not eating not drinking, pale as a ghost with grey eyes unable to converse with anyone, could not keep her eyes open to look at me when I talked to her. When I questioned the nurse, she stated that the doctor was aware of her situation, when I questioned about hooking her up to an IV because she wasn't drinking or eating they assured me that she was getting enough nutrition because they were giving her a 5 oz cup of water every two hours and she was eating which I know was a lie because I tried to give her water and she could not open her mouth or pick up her head to take a sip. (the nurse, by the way, was very curt and disrespectful in her response to me) however, I respected that the doctor knows what is going on but I wish I would have had the sense to call 911 right then. Two days later, they finally sent her to the hospital because her organs were shutting down. She was near death and all they did was keep here as long as they could for the money. Her clothes were stolen from an unpacked bag. (she wasn't there long enough to put clothes on because they would not put them on over her braces) DO NOT take someone you care about there.

leamlass

I went to Friendship Manor (Friendship Retirement Community). This was the place that I would pick if I decided to go to active living community. They were upgrading all of their apartments. They were large and modern. The people seemed to be very caring, and to me in my situation, pricewise, they seemed to be very fair, and it would work for me. They had a lot of amenities just like everybody else. It was close to town and to the malls. I talked to two or three of the staff. As a matter of fact, I told them that if I chose to come there, I would probably volunteer to help them out, and they liked the idea. It was in a safe and not so busy neighborhood. They had a large ground, and it was very pretty.

Mimi1957

My mom is in long term care with Alzheimers. When my mom was first admitted she could not talk, walk, respond etc. With the care and love she receives from staff and family, she has made remarkable improvements. NO ONE is ever going to take care of your loved ones like you yourself would. But they sure do try. I see patients being treated with kindness and respect. Perfect? No. But everyone is very kinds and loving. Thank you

Caring105963250

Friendship Retirement Community is where we decided to bring my brother. They have what we want. They will take a dog, and that is the most important thing. He will be moving into a new apartment with a dryer hooked up. It has 2 bedrooms and 2 baths. It looks like it has everything that he needs. They have programs. They have a beauty shop and a barbershop.

Sadvisitor

Residents are left to lie, naked, in a puddle of their own urine for hours at a time. I was visiting a friend there and witnessed both he and his roommate were lying exposed, drugged, and soaked. It was appalling. On another visit, I noticed many of the residents were unable to feed themselves and their food remained on a table. No one fed them. The place is filthy. They have scented air fresheners in the halls to mask the smell. I couldn't wait to leave.

Caring98688550

My mother-in-law is in Friendship Manor (Friendship Health and Rehab Center). We choose it because it is the one we find most helpful. We have a great experience. She is in a shared room, but it is adequate. The staff is very helpful to my mother-in-law. I have not eaten there, but the food looks all right, and my mother-in-law likes it. They have all kinds of stuff to do, but she is not able to do anything because she does rehab. She's doing fine there, and she is satisfied. It is a good place to live.

atruebeleaver

Not good horrible nurses very rude good luck getting them to do there jobs. there have been multiple shootings making it a scary to live there nurses treat there patients poorly. a nurse unplugged a patients phone because she did not want to be deserved wow incredible I ask one of there security officers what was his background he said he was filling in an he is a house keeper not a security guard which is a joke that they have house keeping doing security work which means there is no real security there. I meet one men that was a armored car employee that is the real deal if he worked for armor car which makes me feel a little better but he said he is going to leave because of the work involvement so once he leaves there is know real security there which is a problem for me. I don't want my mom being guarded by house cleaning there not trained or real security guards one of the residents fell and they called security not a ambulance or any type of medical help not one nurse showed up for her guess at least they didn't call are house cleaning to help her what a joke calling security to help a fallen patient and not medical help. I am looking at other homes for my mom its not safe there.

Caring0900

I stayed at Friendship Retirement Community. I was on a wheelchair and the apartments were roomy enough for me to get around. The people in the office were very helpful. If I had any situation with maintenance, they were usually very prompt when I needed something fixed. There was a restaurant where I could go and the food was pretty good, but I cooked my own food. They took me shopping and to the bank for free. My only problem was going to the doctor because I had to pay for outside help. Nonetheless, I was glad I moved here and I would recommend it to others.

speccy2

The facilities, both independent living and assisted living, were kept very clean. The independent living had less staff, but we almost always saw maintenance people keeping walkways clear and emptying trash cans. The assisted living facility was also very clean, but the staff could seem unfriendly sometimes, mostly during the holidays. My aunt rarely had any complaints about either facility, but she did mention that the quality of the food had degraded during her stay. Several of her neighbors had mentioned that the toilets were not of the highest quality, often requiring several flushes to fully remove waste. My aunt did enjoy the activities that the staff facilitated among the residents. She regularly played Scrabble with several of her neighbors, and enjoyed the church services that were held on premises. I also noticed that the facility appeared to be well staffed when we would visit her during the holidays, and my aunt always said that they would have several Christmas parties for residents with games and gift exchanges. Overall, her stay was very positive, and we never noticed anything that would cause us to have concern about this facility.

novgirl88

I had a very positive experience visiting this facility. All of the staff we very friendly and had a great, positive bedside manner. Most of the staff on the memory loss unit were very experienced in this type of care and know a lot about how to take care of their patients. The facility itself was very clean and free of clutter. The memory loss unit is a locked unit so that patients suffering memory loss could still get up and move about instead of being confined to a room. This facility seemed to be very well staffed with each patient getting individualized care. The patients that were up walking around always had someone at their side to ensure their safety. What realy sold me on this facility was that no memory loss patient was sedated or heavily medicated.

891skype

My grandparents live at Friendship Manor and have for a number of years now. They have progressively declined in both physical and mental health and the staff there have been continuously kind and patient. Though my own family struggles to endure the daily challenges of caring for and interacting with two people who only very vaguely resemble the individuals we have known for years, the staff at Friendship Manor continue to care for my grandparents and seek out the best decisions for their care. They have accommodated us in many unique situations and have been patient beyond what I would have expected from such a facility. Though I have not personally had the opportunity to speak with or to thank any staff members at Friendship Manor I am continually thankful that my grandparents are being cared for at such a place. Thank you for providing quality care and facilities for the elderly!

Ribka12

I went to visit my friend's aunt. It was very nice place, especially for the elders. It didn't look like a nursing home; it was more of house town. The elders had their swimming pool and gardens and parks. They have field to play golf and other activities. The nurses who worked there were very nice and friendly. The elders who can walk and assist themselves have a place to hang out and activities to do. And the once who needed assistance are very well taken care of by the LPS and CNS who worked there. The nursing house were very clean and neat for the residences making it a very comfortable place to live in. The rooms they had were very big and it felt like home. I wouldn't choose any other place than Friendship Retirement Community for anyone who lives around Roanoke. I asked my friend's aunt how it was living there and she said she loves the nurses and the place. She said she was very taken care of as if it was her house. Of course her family pay good for the nursing home too.

KenT1

Throughout the numerous times in which I visited this facility, I always noticed the friendliness of the staff immediately on every visit. The staff were also easily accessible when needed, there was no need to search for them like I have seen in other assisted living facilities. The grounds and buildings are kept neat and clean and have a nice overall appearance. There is a spa and exercise room on site which are fairly large compared to most similar facilities. The only negative about the community is the parking situation. There are numerous buildings on site, but none of the buildings have enough convenient parking for either residents or visitors. Every time I have visited the community I have had to park a considerable distance away from the building, but this is the only real negative about the facility that I noticed.

aapostrophe

My grandmother lived at Friendship Manor for 3 years before she died. The facilities seemed clean enough, but the atmosphere was quite dreary. There was quite a sterile feel to the place, and the staff seemed quite detached. The staff members that I met seemed friendly, but no one seemed to really care or interact with the residents past the basic requirements of their job. There were scheduled activities for the residents to participate in, but no one seemed to be having a good time. The rooms were small and cramped, and the meals were bland and overcooked. No pets were allowed, and my grandmother had to give up her beloved pet and was quite depressed. I felt sad whenever I visited my grandmother, and wished that she lived in a happier place. I felt that Friendship Manor was not a place for seniors who still enjoyed life which made visiting feel more like a chore. The facility served its' purpose, but I believe more modern assisted living facilities do a better job at providing an enjoyable social atmosphere.