Summit Health & Rehabilitation Center

Assessing

Our family was very unhappy with the support and care received. Our family member was sharing a room with another person that wanted the room warmer (78) so the thermostat was set at that temperature. We were told the other person got cold with the temperature lower. When help was required, it took 1 and one-half hours before anyone came to help. The CNA was wonderful, but she had 24 patients to provide care to. The facility was cramped, understaffed and my family member was sent "out" after one and one-half days in a medical crisis.

upset loved one

My father was here for re-hab. He was on the Peaks floor, and it was the worst experience of my life and I'm sure his after 2 days. He was moved to different floor after one of the Therapist came in and saw the situation. He was supposed to get better care there and I can't say it was much better there. If you have a loved one here, please be sure to check on them daily, especially if they can't speak for themselves. My father was afraid to speak up, he didn't want to do anything to delay his discharge which thankfully came 10 days later. Only positive was his PT and OT therapist were awesome which is why he was able to get out as soon as he could. I do not recommend; they are extremely understaffed, which most of the employees use this excuse for poor care. My father is diabetic and never put on diabetic diet even though I asked multiple times. Rooms are small, not many interactions with staff since they are too busy and never came to address our needs, sometimes on their personal cell phones which I noticed several checking. Not sure about amenities or activities, if there are any they must be on a different floor.

Sarah

The staff at Summit Health & Rehabilitation Center seems to be good and everyone has been very friendly. When I'm there, they seem to be doing well. I have my dad in a private room. It's small and he's fine with it, but I just have not been pleased with the care under the new management. It's adequate, but not anything extra. They have a really good activity staff though. They have two excellent activity coordinators and they have quite a few activities planned every day (now that we're able to do more) such as music activities, different little special making (like a special little desserts), and some exercise. They also do bingo and other games. They really have bumped up the level of activities.

ATPEACE

Rooms are very clean and roomy Staff is friendly and responds to all of my requests and needs. Bingo is a activity that they love. Good food

Garret

I visited a friend in The Summit Health & Rehabilitation Center. He was there for several weeks. The place is clean. The staff was polite and attentive. They took care of things. Everything was nicely clean and in its place. The rooms were clean. They're just nice, neat, clean, and inviting. The room was nice-sized, very well equipped, clean, bright, and roomy. They seemed to have the facilities to take care of people.

Pam103937750

The doctor referred the Summit. It was for a family member, and we are very pleased with the service. As for the activities, I'm not sure because all we used is the rehab. They were not able to participate in that at that time due to the recent surgery. I just known several people to be there -- friends and acquaintances -- and they were very pleased. The food was good. I did not go to the regular dining area. It was just a small private area for a handful of the residents in the rehab center. I did not taste it, but I saw it and it looked very appealing. A family member said it was good. I would say the safety and security is good. They pat people at the entrances, and they have locked doors after hours. We are not pleased with the pricing as we were at the other facility.