Midwestern Healthcare Center

cole McKnight

Nice friendly atmosphere, the residents are clean and smiling. This is a great place to call home

Why not me

Here it goes. Rooms are average size but an over whelming smell of urine. If you drop in unexpected you see gloves, dirt diapers ect…… laying on the floor. My loved one has lost "ALL" their clothes more than once. During the summer time the flies are unbearable, the flies out number the patients 100 to1. I have never seen any activities done but heard of a few times the painted a picture. Bingo is the only thing they offer regularly. There is a lady who does hair but every month she ups her prices. My loved one went 2 weeks without the staff washing their hair. I call to check on my loved one and the phone rings for 20 minutes and then you have to leave a message for the nurse to call you back in which she never does. I have been on the phone with my Loved one when staff was using the hoyer lift. My loved one was scramming in pain but the staff never stops to ask what was wrong and when asked why they did stop to ask what was hurting; their reply was they did not want to interrupt the patient’s conversation. I have seen other patients sitting in soiled clothes to the point of leaving puddles of urine on the floor. My loved on has a rash that looks likes raw liver; they are in so much pain they cry!!!! ALWAYS UNDER STAFFED; I was told by a few employees that their corporate office will not allow more staff on the floor and sending the patients to the hospital. Corporate wants everything done in house (affects scores). Staff does not understand dementia, staff blackmail patients to attempt to make the patients behave. Staff asks for the patients’ food. Our loved one deserves to have dignity and respect. I truly believe inmates are treated better than the patients at Midwestern Healthcare Center. I want to knowledge there are a few staff members who do a great job with what they have. But are in the shadows of the majority. This is not even all that I have witness.

eck_12

My grandmother was in this facility for three weeks. She entered the facility walking with a walker and left in a wheelchair having to be lifted into my vehicle because she was too weak and sleepy to transfer. In the three weeks, she became very lethargic and slept for days, many times not eating much of a meal all day. My Aunt and Uncle came each meal to try to feed her because the staff would just drop the tray off. In the three weeks there, she was having multiple strokes and the staff would medicate her when she moaned thinking she was hurting. They never once tested her for mental complications or try to determine what was causing her lethargy. She was having strokes and was overmedicated, had multiple wounds when we picked her up to seek medical care because staff said “it is not a emergency that she has no blood flow to her leg”- she had good pulses to both feet and legs when I arrived. I and my family were less than impressed with this facility... rooms were spacious but that is all I can say that is positive.

Marcy Vinson

The staff is very caring. At times understaffed but they do really try to give the best care possible.

sneezy

As a current resident The facility it’s self is not that bad the roooms are ok. They do allow for a dog which for me is a real plus. The food is ok most of the time and the kitchen staff do their best to accommodate individual diets and taste. The therapy department is fantastic. The staff really seems to care and most really try to help you. There are very few activities for the residents besides bingo three times a week.But it takes at least an hour for anyone to answer call light. It took 2 days to get help with my bed and there is almost always people sitting in wheelchairs left sitting in the hallways.

Caring Daughter120373650

I love the people and the staff at Midwestern Healthcare Center. They know each other by name, are very caring, and watch out for patients. We appreciate what they do. The cost is good, and they do not charge extra for giving medicines, etc. Plus, they take them places without charge. They are in the process of remodeling.