College Park Rehabilitation and Care Center

Sharon

I was in College Park Rehabilitation and Care Center. It's a wonderful place. The people were great. The service was good. It's a clean facility. All the staff was friendly and very helpful. They will go out of their way to make you comfortable. If you're missing something, they will try to find a way to get it to you. The activities and physical therapy were 100 percent. There were wonderful things to keep you occupied, so you will not just stay in your room all day. They are always there if you need them. They got my medications to me on time every single day. They were a topnotch staff. The food was good and cooked well. You have a lot of choices. If you don't like what they have planned for that meal, you can order alternatives off their menu. As far as the food being served hot and the dishware and everything clean, I would give them a four. They offer two different type of activity hours where you can paint or make things. They also have bingo. Our activities director, Tonya, went out of her way to make sure I was kept busy with art because I'm very big on art. She gave me art supplies. She got me a desk that I could work on in my room. She would assign me certain projects that I could physically do, and help with decorating for Thanksgiving and for Christmas. The layout was very easy. It's kind of in a star pattern, so you do get exercise if you have to go somewhere inside the building. The rooms were large enough for two people, but I did have a private room. They just didn't have anybody to put with me. You have your own bathroom and your own TV and windows to see outside with. It's easy to get around because of the way it's laid out.

Bev T

Very poor care. Sister was admitted on a Sunday after having surgery for a broken ankle. She wasn't given anything to drink for at least 3 hours and then I had to go get it. She was supposed to have a bath on Monday but didn't. A week later she had only gotten 1 shower and that was on Tuesday after being admitted on Sunday. During her first week there she had diarrhea and soiled her clothes twice and had to stay in a soiled diaper and clothes. On the 7th day when I got there she was in a soiled diaper and was wearing the same clothes for @ least 3 days. I immediately went to get a wash cloth and towel to do a sponge bath and I changed the soiled diaper.

Cng

The facility looks very nice, but we were unhappy with the care my mother received. We were unable to visit because of the COVID virus and I believe the care was not as good as it would have been if family members were able to go in. They were very slow to respond to the call button. Mother would call me so that I could call the front desk for help. Sometimes someone would answer and sometimes not. While talking on the phone with her, I could yelling and loud talking in the hallway. They were either under staffed or very slack with their duties.

Beedy Eyes, Alma Fay

Outstanding love , care, attention. My goodness I can not express enough how much I love your care center. College Park relieved me of the burden that my Mother was leaving this world. I will always be great full. Thank everyone there. God Bless the staff.

cujo

It is a beautiful facility...that's all. Once my mother arrived, they never changed her sheets, swept the floor, anything. They would get the trash daily, that's it. When we came in Mom was, for the most part, bedridden. Broken left arm and foot. They got her to bed and left. They did not "have" the meds she needed, so I had to bring Hers from home and dispense them myself. I basically had to move in with her, because they NEVER came in to check on her, just because, we had to summon them and they came when they were ready. I never saw a rude or unfriendly staff member. I called them out on seeming uncaring, they told me what I wanted to hear, and went on their way. They take great pride in the appearance of the facility, not the guests. The place came highly recommended by others that I know. I suppose if your loved one can get around with no assistance, this would be the place for them. If they are non-ambulatory, care for them in your home. They will see more love and caring thete.

llstout

5+ years ago this was a great place, however, the change in ownership/management has brought negative changes to the facility. Quantity over quality is reflected in their day to day operations. Very disappointed in the lack of sensitivity and compassion by management in regards to the treatment of my father during his last days before he passed away.