Park Place Nursing & Rehabilitation Center

AnnaMary

I was here 3 years ago & the place was nice & food was good. This time the only good things now, are the nurses, nurses aids, PT & OT, cleaning staff & laundry. The food was horrible except for when they served some sorta of pasta with sauce. I stopped getting breakfast except for bacon because I would gag trying to eat cold scrambled eggs. Sometimes I referred to the food as "Mystery Meat" you didn't know what it was & it didn't smell good. Lunch was the main meal of the day. I will say they did make good chicken, tuna & egg salad. Supper was well whatever, couple times it was a piece of pizza 2" × 2" & cold..O ne time I was brought a peanut butter & dill pickle sandwich, now who in their right mind would eat that. We had roast turkey a couple times, round gray looking piece "Mystery Meat" I had friends bring me food so that I could make a sandwich, or they would bring food in or I would call for Door Dash. The place is not kept clean, bathroom sinks are not wheel chair friendly. The rooms weren't clean, oh they rain a swiffer type mop through it, shower floor & bathroom floor could use a good steam cleaning. The place is drab, the rooms are also unless your family brings you stuff from your home. As far as socializing yea they had bingo, etc last time I was there we had a hamburger cookout with all the fixing. It was a lot of fun and we all got to socialize. Another time they had the "Snow Cone" truck come by and we all got snow cones. The place sounded happy back then, but this time not so much. The place could use a good coat of paint, halls & rooms. Add some color get some posters with bright colors in them, flowers. Puppies & kittens,kids playing. Get the aquarium back up & running. I would sit out there before & just watch the fish. Get more help, the nurses & the aids are running their legs off, they are expected to be in 3 places at once. Then there's shower day, if not enough aids you didn't get one unless you were able to do it yourself. Have the office staff go around & say hi, introduce themselves. I never did see a director, both times I tried he was out of the office. That concrete thing in the middle, get someone to at least scrap all the old paint off & repaint it. If you asked the high schools, & TJC art students they could paint pictures in it. Get some broken pieces of mirrors & colored glass & glue the stuff down. Make it bright and cheerful looking. You've got residents there that are permanent, make it seem more liveable. I can tell you right now that if I ever have to go to a nursing home or rehab I will not be coming back. One night I could her a woman crying out for help, her light was on, this went on for 15 minutes, I finally wheeled myself up to the nurses station only to find them talking on their phone & laughing. You xould hear the buzzer sounding up there. But it was ignored because they were too busy on a personal call. You have a sign up front giving 5 stars for Medicare & Medicaid for what I don't know. It sure isn't the food or cleanliness. .Wake up & look around, would you want to be put in a place that looks like that & where the food is absolutely bad. You could improve your stars just for the place alone, oh that's right it wasn't for the facility, by doing something. I know I am repeating myself but you know what maybe if you read this enough times it might just sink in, again would you put your parents or yourself in a place like Park Place? I wouldn't, I would rather stay home & fend for myself before I will ever come back there. People if you are thinking of putting a loved one here, please think twice before you make a decision.

bananaNama

Food is horrible. My sister got two meatballs and potatoes. No veggies or fruit . For lunch she got the pull pork sandwich and that was all. I think this needs turn in for this. They get money to feed them healthy meals.

twellsbell

You will have to closely monitor your loved ones medications and be prepared to do all of the paperwork for discharge your self. My mom needs a wheelchair to get around they discharged without getting her one, this place gave her 17 doses of a med she was allergic to . The nursing care is Dangerous so if your looking for a place to dump someone this would be it. The entire experience was surreal . Extremely unprofessional I can’t even recommend this place for rats. The food was horrible we had to bring food from the outside. My mom did not receive a shower while there . The smell was extremely overwhelming I had to put an air freshener.. There was no welcome package and all though we are not having covid issues they never did a care plan meeting , and she was there for rehab if I had not made a fuss and speak with nurses she would have died in there. The room was dirty I had to bring home supplies to clean it . No one in that building knows what they are doing.

Heather

There's nothing I like about the Park Place Nursing & Rehabilitation Center at all, that's why I got my uncle out of there. It's not clean, it's nasty, and it smells. I was trying to get the paperwork done to move him over but nobody would help, we got the run-around from the staff, and it took us over two weeks. I ended up taking him to a doctor to get the paperwork I needed because we couldn't get the doctor there to do it or the staff to help us get what we needed. So we just had an overall horrible experience. I would never put any of my family there. To me, their staff needs to be checked up on, educated, or disciplined, and someone should pay attention if they're doing their job. His room was gross and disgusting, it wasn't getting cleaned and they weren't giving him baths. The food was cold and gross. The day I was there they chopped up a weenie and threw it in some mixed vegetables, it looked so disgusting. The facility is stinky, dingy, and not maintained, and the elevator was just nasty. They need some cleaning. In terms of value for the money, it's overpriced even though the cleanliness was lacking, the food was lacking, and the staff was not helpful.

MJC-Bean

BEWARE!! This place is NOT the place you want your loved one to be. They are under staffed. Everyone is. I get that. They throw cold food from the refrigerator on the plate and never warm it up. Also, beware…they don’t use trays they just carry the plates with their hands. What? This is on the weekends. They have mean, outspoken nurses who are rude. I personally talked to the nurse who was very rude to me let alone my sister. I’m a very kind person but I do have my limits as to how far I let someone overpower me or my loved one. If anyone wants the names I have them. I also don’t mind the element of surprise to catch them in the act. I don’t even tell my sister I’m on my way so they aren’t faking it. I’m my sisters POA and advocate and the nurse would not even talk to me. I’ve had it with this place. I will report this horrible place to the state board or whomever I need to report to. To scream at a patient or their family that is trying to overcome massive trauma is not professional at all. My sister goes in because she had to be quarantined and needs physical therapy. So they send in a speech therapist. He wanted to argue with her that she didn’t need him. Finally I had to interject. She can talk she just can’t walk. (Car wreck). Their Covid quarantine is a joke. They go in one room to another and never gown up or glove up. My sister went 24 hours without meds. They rarely answer a call button. BEWARE!

Pete S.

The admissions director Alberto will not return calls. Left multiple messages and voice mails. No calls were ever returned