Sundale Senior Living of the Woodlands

Jeanene

My sister was here. It's a new place. It's a beautiful facility. We were happy with them, and there was nothing that we had against them. My sister was supposed to stay in bed and use her call button, but she didn't. They'd already put her in bed and taken her to the restroom and all that, and about five minutes later, she got up and fell, and she broke her femur bone. So that wasn't their fault. When she went to the hospital, her dementia got worse, and they said that the care that she needed was more one-on-one type care. The staff members were great. The only thing we had against it was that my sister's room was small. The bathroom was small, too. You don't have much room to put anything in the room. However, the food was great. My sister put on some pounds there. The dining area was large, but it was nice because it is a large facility. With regards to activities, she liked to go to the movies and that sort of thing. But she didn't participate in the other items.

Lori

Everything was great. It was beautiful. They just remodeled it. It was wide open spaces, and the rooms were decent. I had no complaints at all. Everything looked great. The staff member who toured me was great. She was very informative. She told me the pricing, and she gave me lots of details. We looked at rooms and stuff, too. They had the same amenities, like meals, activities, entertainment, and they take them to doctors if they need to, and that kind of stuff, which is what my mother needs. The place was all nice and clean.

Mary

When I arrived, there was a placard with my name on it welcoming me. The tour guide, Lisa, was very professional and very prepared. I like the place. I like the cleanliness. I like what I saw completely, and I would consider that place for my mother. However, when I arrived, I had to park in the back because the parking was size-limited. As I was trying to get to the front, I found the door as I walked by that was cracked open and had something in it to keep it open, so I went in that way. I reported it during the tour that I felt was a safety issue, and so the staff said she would have that addressed. So that was the only thing I found in the place that I didn't think was good. Otherwise, it was a wonderful experience. The residents there were fairly happy, and I liked it.

Elise

The tour I had was really good. Lindsay was the person that I met with and she's fabulous. The food was good. She brought us one to our house. She is so outgoing. It was a nice place. It seemed modern, and clean, and the residents seemed happy. They had lots of activities going on, and I saw all the different sizes of the rooms. On Sundays, they go to church. It looks like they have a lot of arts and crafts. They had a movie room. They could go outside, which was nice. They had a beauty salon, a courtyard, and a library that had books on the shelves.

GLane

Excellent service and support for my mother in law.

Dale

We liked the care here. The only problem was it was three stories, and we didn't like elevators. There was very few parking spaces, and my dad will take his car there. The rooms were good, but they had a very small refrigerator and microwave. The location wasn't too bad, but it would have been a lot farther from me.