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Rock Creek Health And Rehabilitation
1414 COLLEGE STREET, Sulphur Springs, TX 75483
Featured Resident Review
5
|
February 22, 2022
This is an extremely nice place, much nicer than the other facilities in this town. The staff are caring and very helpful. Jenna was such a nice lady and very well educated in helping you with everything required for admission.
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About Rock Creek Health And Rehabilitation in Sulphur Springs, Texas
Rock Creek Health And Rehabilitation, located in Sulphur Springs, TX, provides a variety of care options, including skilled nursing care, short-term rehabilitation, respite care, and hospice care. This makes it a versatile choice for individuals with diverse health needs.
The community offers a range of amenities to enhance residents' living experience. These include provided meals, organized activities and programs, outdoor common areas, salon services, social activities and events, spiritual activities and programs, and shared common areas. These amenities aim to create a comfortable and engaging environment for all residents.
In terms of services, Rock Creek Health And Rehabilitation provides physical therapy and rehabilitation, general transportation services, medication management, occupational therapy and rehabilitation, diabetic care, and housekeeping services. The community also accepts insurance and Veterans Aid (VA) benefits, making it accessible to a broader range of individuals. These services are designed to support the health and well-being of residents, ensuring they receive the care they need.
Reviews of Rock Creek Health And Rehabilitation in Sulphur Springs, Texas
2.4
(12 reviews)
Facility
3.6
Staff
3.0
Food
3.0
Activities
3.7
Value
3.0
Concerned citizen
1
|
March 15, 2024
This place is not very organized, The food is always sandwichs and soup, no flavor to meals. The residents are starving and wasting away on junk food.
Pamela G
1
|
January 23, 2023
My mother went to Rock Creek after surgery for rehab & they were only choice bc she was Covid pos with no symptoms. As most facilities they are short handed. They talk a good talk when they are trying to get your business. I was very unhappy after finding her in feces & urine up to her neck at times. Skin breakdown happened quickly after only 3 weeks. She has since passed, no sympathy at all when I went to retrieve clothing. Do not send your loved one here!
kloz
5
|
February 22, 2022
This is an extremely nice place, much nicer than the other facilities in this town. The staff are caring and very helpful. Jenna was such a nice lady and very well educated in helping you with everything required for admission.
Jolly's
5
|
August 19, 2021
The physical therapist was phenomenal. My mom refused to leave until she said good bye to her! MOST of the nursing staff was good with a few exceptions. The food was great according to my mom. She keeps telling me where mine fails short compared to theirs, lol. She was there for short term rehab and they did a superb job!
rose color glasses
1
|
January 11, 2019
First off l was told my husband could not stay there, he has advanced dementia. He had brain surgery then he was admitted there but of course he was always asleep & not up. No trouble they thought! They never took him off sleepy time meds so he never woke up for the first week or so! I would visit him all day & he never woke up except at nite and he would roam the halls, go into other rooms etc, they said l needed to get a sitter for him for the time l was not there. It would have been ar...
USAF1976
2
|
January 6, 2019
Just moved my Father into this facility. What a mistake. Prior to arrival I inspected his room and reported the nurse call switch in the bathroom hanging out of the wall, entry light into his room inoperative and dirty floors in his bedroom and bathroom. Upon Dad's arrival the two maintenance items had been fixed but the floors were still very dirty. Ask again for them to be cleaned. Dad called at 2100 last night to tell me they had not received his medicines. I went to the facility and fo...
Caring angel
5
|
October 30, 2016
My wife is the DON and she is in fact an RN, studying BSN. My wife has been in the nursing field since age of 17. She loves her job and loves Rockcreek, Rockcreek is an awesome place, Rockcreek has grown in census and staff, they do an awesome job with the resident, they keep em active and involved in the community. Food is fantastic, therapy Dept is out of this world, and nursing care is great. No place is going to be able t please everyone but Rockcreek really tries hard to please everyone
Mad Cat
1
|
September 19, 2016
Horrible place, food mostly sandwiches and soup, they come cut the light out and never come back...I am moving my loved one and pray the next nursing home is more compassionate...the new DON is not an RN and they fired the director and his wife quit they were always working overtime trying and the ones that have taken over are degrading....I would never recommend this place and we have been there 8 months but the recent change in management has gotten more patients somehow but half the help does...
Jay243
5
|
March 22, 2016
I don't know if they have changed hands since the other reviews were written, but this place is wonderful for my mother. She has so many allergies to foods that it is really hard to please, but she absolutely loves the food they fix for her. They pay very close attention to her food needs and health. The therapy is great for her and every single staff member knows her and shows they care. I don't believe she could be in a better place. Thank you Rock Creek!
fedup1969
1
|
January 3, 2015
The absolute poorest quality of care I have EVER witnessed. Patients are not bathed on a regular basis. Their excuse is that they do not have bath aids or they are out of towels. When you complain to the DNR she will assure that they don't have "bath" aids that all CNA are to give baths. When you here the CNA personally tell the nurses the have can't give any baths because there hall is out of towels. The foods is horrible. They brought my loved one a grilled cheese sandwich that was comple...
rocket man
1
|
December 9, 2013
Transportation is dangerous Waited 55 min. and had to ask twice for pain meds. Came in on Thursday from the hospital after having hip replaced on Monday, had a shower Wednesday at the hospital and did not get one here for 4 days until I complained. The # they give to call for the Community Development Liaison does not work and when I ask to speak to the person in charge Saturday I am still waiting Monday at noon. I will check out today and will not come back and recommend no one who reads this d...
emmielou 6391
1
|
September 25, 2012
Twice now I have found out that they are not giving my parent the medication prescribed by the Dr. It is heart medication. Records showed she had been given it but pharamcist called me to say they had not ordered it for two months. If she dies from heart attack, it would be a law suit ready to happen!
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Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
1.0
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