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Featured Review
5
|
August 15, 2023
I found Brookdale Richland Hills for my mother. It's a nice place. It seems like they are very caring and really wanting to help my mother, and that's a big thing. The staff members are right on top like when she uses her call button. She has fallen twice now, and they have called me right away. They're just really on top of it, and I'm very appreciative of that. She said the food is pretty good. For amenities they have a salon. She has already gotten her haircut there, and she likes it. With regards to value for the money it's expensive, but I think it's worth it.
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About Brookdale Richland Hills in Richland Hills, Texas
Brookdale Richland Hills provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
To learn more about this provider�s license and review other available state reports, please visit:
Texas Long-Term Care Provider Search
Services and Amenities of Brookdale Richland Hills in Richland Hills, Texas
Diet & Nutrition
- Low Fat
- Low Salt
- Chef on staff
- Diabetic
- Special Diets/Dietary Accommodations
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Activities staff
- Arts & Crafts Activities/Programs
- Culinary Activities/Programs
- Cultural activities/programs
- Educational Activities/Programs
- Entertainment activities/programs
- Game Room
- Intergenerational events/programs
- Music Activities/Programs
- Organized activities/programs
- Performing arts activities/programs
- Recreational activities/programs
- Resident volunteer opportunities
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Tabletop & Other Games/Programs
Inside Amenities
- Entertainment Venues
- Cable/Satellite TV in Common Area
- Communal Kitchen
- Laundry facilities
- Mailboxes
- Recreational amenities
- Religious Spaces
- Shared Common Areas
Outside Amenities
- Garden
- Enclosed/Secured outdoor common areas
- Outdoor common areas
Resident Information
- Offers Respite Care
Companionship & Escort Assistance
- Escort Assistance
Parking Options
- Parking Lot
Room Amenities
- Closet Space In Unit
- Dining Area In Unit
- Individual Climate Controls
- Kitchen Appliances In Unit
- Living Rooms in Unit
- Premium Amenities In Unit
- Premium Finishes In Unit
- Shower in unit
- Telephone Hookup
- Unfurnished units
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Respiratory Therapy/Rehabilitation
- Sensory Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
- Stress Management
- Support Groups
- Therapy/Rehabilitation
Dining
- Communal Dining
- Beverages provided
- Casual dining
- Flexible dining options
- Flexible dining times
- Flexible food options
- Flexible meal plans
- Guest Meals
- Make your own meals
- Meal delivery and/or takeout option
- Meals provided
- Private dining
- Resident-assisted menu development
- Room Service
- Snacks provided
Health Services
- Medication Reminders
- Diabetic Care
- Disease Management
- Hospice Care
- In Home Health Care
- Memory Care
- Podiatry
Languages
- English spoken
Transportation & Shopping
- General Transportation Services
Ambulatory Assistance & Accessibility
- Accessible apartments
- Accessible Facilities
- Ambulatory Assistance
- Ambulatory Assistance Features
- Hoyer Lift
- Mobility Assistance Features
- Mobility & Wheelchair Assistance
- Transfer Assistance
- Two-Person Transfer Assistance
- Wheelchair Accessible Facilities
- Wheelchair Accessible Transportation
Financing & Payment Options
- Accepts Check Payments
- Accepts Credit Card Payments
- Long-Term Care Insurance Accepted
- Private Pay Accepted
- Rent And Care Fees
- Veterans Aid (VA) Benefits Accepted
Personal Care
- Administer Medication
- Bathing Assistance
- Cooking services
- Cueing & Redirection
- Dressing Assistance
- Feeding Assistance
- Grooming Assistance
- Health/Medical reminders
- Meal planning
- Meal Preparation
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Oral Hygiene Assistance
- Personal Bookkeeping Services
- Personal Care Reminders
- Phone Call Assistance
- Reading Assistance
- Refriderator Checks
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
- Writing Assistance
Safety & Security
- Emergency Response System
- Fall Prevention Program
- Personal Medical Alert Systems
- Safety & Wellness Checks
- Security Systems
- Supervisory Staff
Fitness & Wellness Programs
- Salon Services
- Balance activities/programs
- Brain fitness activities
- Chair fitness
- Dance fitness
- Fitness Opportunities
- Fitness & wellness facilities/equipment
- Fitness & wellness staff
- Group exercise
- Health & wellness activities/programs
- Health & wellness education
- Life enrichment activities/programs
- Meditation opportunities
- Yoga/Stretching opportunities
Housekeeping & Maintenance
- Housekeeping Services
- Bed Making Services
- Groundskeeping Services
- Laundry Services
- Linen Services
- Maintenance & Repair Services
- Maintenance Staff On-Site
- Pest Control Services
- Trash Removal Services
On-Site Services
- Religious Services
- Catholic Services
- Church services
- Conference room
- Copying services
- Elder Law attorneys
- Elderlife Financial Planning Services
- Estate Planning Services
- Fax services
- Long-term insurance assistance
- Mail delivery
- Mail pick-up
- Meeting room
- Newspaper delivery
- Notary Services
- Religious Counseling
- Veterans Affairs (VA) Aid Assistance
Kitchen Types
- Kitchenette
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Single-floor building
Guests
- Guest Parking
Pets
- Pet care resident's responsibility
- Pet care services
- Pet restrictions
- Visiting pets allowed
- Pets
Staff Training & Qualifications
- Male Caregivers
- Staff Driving Record Check
- Staff screening conducted
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in chronic diseases/illnesses
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in diet & nutrition
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff trained in eye/vision care
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in home care
- Staff trained in Medication Management
- Staff trained in memory care
- Staff trained in mental health care
- Staff trained in neurological disorders
- Staff trained in oncology care
- Staff trained in ostomy care
- Staff trained in pain Management
- Staff trained in Palliative Care
- Staff trained in personal care
- Staff Trained in Rehabilitation
- Staff trained in Respiratory Care
- Staff trained in safety
- Staff trained in skin care
- Staff trained in taking Vital Signs
- Staff trained in therapy
- Staff trained in use of medical equipment
- Staff trained to monitor for abuse/neglect/exploitation
- Trained staff on-site
Additional Amenity Information
- State Licenses: #000804
Costs for Brookdale Richland Hills in Richland Hills, Texas
Assisted Living
$4,865
Starting Price
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Reviews of Brookdale Richland Hills in Richland Hills, Texas
Natalie
5
|
May 6, 2024
We like Brookdale Richland Hills a lot. What I liked best was how well-kept it was. The interior was updated, so it was nice as far as that goes. The lady staff who helped us was very nice. She was great. She was informative. But when we tried to get back in touch with her afterward, we never could get in touch with her. With regards to cleanliness and structure, it's very good and very well constructed. The atmosphere of it seemed active and friendly. It seemed good.
ReviewerRD#0810g
5
|
August 15, 2023
I found Brookdale Richland Hills for my mother. It's a nice place. It seems like they are very caring and really wanting to help my mother, and that's a big thing. The staff members are right on top like when she uses her call button. She has fallen twice now, and they have called me right away. They're just really on top of it, and I'm very appreciative of that. She said the food is pretty good. For amenities they have a salon. She has already gotten her haircut there, and she likes it. With regards to value for the money it's expensive, but I think it's worth it.
Michele
4
|
July 13, 2023
Brookdale Richland Hills was in good condition. It was very clean and very neat. It was a good visit. Teresa was very friendly, very helpful, and very knowledgeable. Several residents were around and they looked very content. It was an older facility and it's not quite the same as the others, but it looked very good.
Susan
5
|
February 6, 2023
Brookdale Richland Hills was very pleasant, very nice, and very clean. The people seemed happy. I liked how it was laid out. It is a small community, which is good for people who are in walkers, which my mother is. I thought that would be a really good fit because it wouldn't take her very long to get to the lunchroom. There are adequate activities, if somebody wants those. They have a nice little courtyard. I thought it was very nice. I really liked Terry. Terry was great. I saw several of the residents eating, and the food looked nice. The people were very happy. Everybody was eating. The building was very nice.
David
4
|
August 1, 2018
My mother moved into Brookdale Richland Hills, and as far as I can see they are good. Her room is nice, it is spacious, and clean. They have regular activities and I met the activities director. She's nice and my mom likes her. I also talked to some of the residents and they all like the activities director as well. We ate lunch and dinner there with the staff members and some of the people, and it was good. The staff is very attentive, they answered our questions, and have no problem calling me if there's a problem. They're just good people. The place is small and not over-crowded.
Lee210536
5
|
March 6, 2017
Brookdale Richland Hills TX was nice. My visit was good, and I don’t remember anything negative. The dining area was nice, but it was a bit noisy. They are a little above my income right now.
Terry316050
4
|
August 17, 2016
We really liked the tour of Brookdale. It was a nice facility with a good common area. We were impressed with how clean it was.
Becky G
5
|
March 23, 2016
My husband and I toured and were impressed by Brookdale Richland Hills (formerly Sterling House of Richland Hills). I almost preferred it because it's close to me, but they based their cost a la carte, so there's a charge for everything that you need assistance with. They had a separate memory care building. The staff was very friendly when we walked through. With the level of care that my dad needed, it was really cost prohibitive because he needs help with everything, but I would love for him to be there.
Christine114894950
4
|
January 1, 2016
Brookdale was very nice but they did not have any available space when we toured it. The staff was friendly and helpful. We did not have any issues with the staff. The dining area was nice and set up like formal dining. The apartments had pretty good size rooms.
Dee20
3
|
October 30, 2015
Brookdale was a smaller facility with fewer residents and not much going on. It was pretty quiet and laid back. The room was too small. The dining area was upfront when you walk in, and it was small. It did not meet our needs.
Teresa49
5
|
October 28, 2015
I was most impressed with Brookdale Richland Hills. They were very friendly. It seemed like a very nice secure place. The staff was very friendly. It looked very clean and very happy. The residents looked happy, and the ones that I talked to were very happy there. What I like about them was that a doctor would come and visit my mother there, so she wouldn't have to leave to go to the doctors.
Krist1
3
|
December 30, 2014
We didn’t like Richland Hills; it was too much like a nursing home. It didn’t have like a hotel setup, but the staff was very nice. It was nice; we just didn’t like the setup. The dining room was like a cafeteria style.
ItsAboutDad
4
|
June 27, 2014
Sanitation could be better. There was a smell that was a little bit strong, but that may be just the moment when we went in there.
Caring81314250
4
|
March 31, 2014
Sterling House looked prettier. The people weren't as friendly. It was a lot more expensive, and the rooms were a lot smaller. I walked through while they were eating several times, and the food looked OK.
Caring80171750
3
|
March 29, 2014
Sterling House of Richland Hills and their mother company -- I’m not impressed with them. They're too commercialized for me. It just seemed like a very high pressure sale to me. That kind of turned me off, and I don’t like that. The person who I met there, she was fine. What I did not like about that assisted living is that they assigned seating for meals. So if you have a parent who might like to meet different people, it’s like they’re not able to at dinnertime, because they’re seating at the same seat every time. There may be people who you need to do that with, but I certainly don’t think that you need to do that with everyone. I think that they need to pay more attention maybe to the residents to see who needs that and who doesn’t. I think they do it because it’s just easier for the residents to know that that’s where they’re supposed to be. That's not appealing to me, and it’s not where I would want to place my father. That doesn’t mean that they’re not a good facility. That just means that’s not good for me. Overall, it’s an average facility. It was not a bad facility. The dining room was average, and the rooms were very small. It was clean. There wasn’t a smell, and I didn’t see any cleanliness issues.
Cynthia21
5
|
February 28, 2014
I liked Sterling House. I found the people extremely nice and very informative. The place was clean and friendly. The staff was very professional and happy to help. I thought the food was great and very tasty. The people are just very helpful.
Caring72959850
5
|
October 24, 2013
My father has been living in Sterling House since August. It was small and we liked it. We had met some of the staff members when we took a tour and we're impressed. They seemed very concerned about the residents and had their best interests at heart. It was very inviting.
Lane2
5
|
September 23, 2013
Sterling House was very nice, however, it was too dressed up for him and my dad was just a simple person. The staff there was very nice and helpful. The rooms were very nice, but I guess it's the amenities that made it very expensive.
Pksw
5
|
August 19, 2013
my father has been living here aor about 18 months. The facility is older, but, takes great care of him. They have had a bit of turn over with the higher level staff,but, the activities director and care givers have been consistent since he moved in. He is happy, healthy, and in much better health than he has been in years. We have been really happy here.
Pauline3
3
|
July 30, 2013
Sterling House Richland is closest to us. I didn't care for the layout of the rooms. They just seem boxy. It's says 1-bedroom, but really there is not a wall that separates the bedroom. We made a reservation in advance to see the place. I would think that they would want to try get rid of some of the smell down the hallways, but I had to hold my breath. I know it's a Brookdale. Maybe they're just having a bad day.
Provider Response
Dear Friend/Family Member, Our goal is to have a friendly, clean and pleasant environment at all times for our residents, families and our associates. We acknowledge however, that sometimes things happen and our response or our efforts may not be seen or understood. We have taken your comments and your feedback seriously and have reviewed your concerns with our team as well as provided additional training to make sure that we present as the caring professionals that we are. We have also reviewed our staffing patterns and schedule and have made sure that we have the right team members and the hours available to meet the ever changing needs of our residents. We know we have the passion AND compassion to provide seniors and their families with the care they deserve. We hope you will offer us another chance to show and prove that we really do care. Thank you- Dawn Samuels, ED
Annm67
1
|
November 14, 2012
Set back and take a look!!!! What I have noticed is the staff is overworked. Few of them are really good at what they do. The others are either overworked and do not care anymore or have not had the right training before getting thrown in. I have seen one person doing the work of three because they do not staff the way they should. On weekends and mornings I would think these times are more busy and supers would think of the residents, and their staff. Seems like they dont care. Some of the higher up people also blew my mind with apperance. All though this person works in their clare bridge building behind sterling house she still should think of her apperance. looking like you rolled out of bed and came to work will give the idea that you dont care about yourself looks are you going to do the same for my family member? We WILL BE LEAVING THIS FACILITY! I have seen two ED's since Chris left and the place continues to go down. Hope this helps.
Provider Response
Libra1956
5
|
August 28, 2012
Many of my friends had recommended this assisted living facility to me and were praising it quite highly, I was quite surprised that they weren't exaggerating about the property. My Grandmother was living alone for the past 10 years after her husband died and needed a friendly and engaging environment. Both of us were really pleased at how bright and cheery the staff were, a lot of the residents were very helpful as well. The caregivers have a great program for those suffering with Alzheimer's which has helped ease my Grandmothers stress greatly. Its very friendly staff and residents, high quality rooms and a great activity plan to keep the residents busy mentally. My Grandmothers personally has perked up significantly after arriving at this new home, she hopes to stay from a long time to come, this place has made a huge difference in our lives.
nuni1
5
|
February 29, 2012
I just love the setup of this facility. It is comfortable and has a beautiful setting, a very friendly and compassionate staff, and quality programs, which are offered to residents.The homes itself are apartment style, but also offer personal care that regular apartments would not provide. No matter the level of care you need Sterling House has you covered; whether you need help with daily activities such as getting dresses or cooking or just needing a partner in bridge, Sterling has can provide it. They have many wonderful activities for the residents and you feel a sense of community there were the residents seem to interact alot with each other as well as the care givers providing support in any way needed. You get the feeling many residents make life long friends, which is nice to see knowing many families main concern is there happiness and care they are receiving.Another wonderful program/facility they offer is the memory care facility, which is an extensive program aimed at providing care to patients with Alzheimer's and one of the few facilities in the area.I would definitely recommend Sterling House of Richland Hills to anyone looking for a loving assisted home for someone they love.
anaukam
5
|
July 28, 2011
This facility was very impressive. The level of care and compassion from the staff was remarkable! The residents that I met were very happy and involved in various activities. They also had a memory care facility on the same property which makes transfers easy if needed.
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