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SilverMark Memory Care
5521 Village Creek Drive, Plano, TX 75093
(855) 638-0838
Verified Partner
3.7
(4 reviews)
Photos of SilverMark Memory Care
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Reviews of SilverMark Memory Care in Plano, Texas
3.7
(4 reviews)
Facility
3.8
Staff
4.0
Food
3.5
Activities
3.0
Value
1.0
Amy28
5
|
July 2, 2024
SilverMark Memory Care was very nice. I just thought they were very attentive and helpful. It was clean and it seemed like a nice place for my mom to be. The staff members were very nice and helpful. I liked the facility but the rooms were a bit small.
Do Not Send Loved One Here
1
|
January 15, 2020
This place is NOT licensed. In less than a year, 12 residents died that I know of. In October/November, 2019 timeframe, at least 5 residents moved out. Residents needing to go to hospital were sent to different hospitals to avoid any one hospital from realizing what was going on. At the time we left, the only nurse there was the Executive Director who spins a wonderful yarn. The staff is NOT trained & medication was often not given, or not given correctly. 3 untrained so-called Med-Techs we’re trying to put my loved one from a wheelchair to a hospital bed & all 4 fell in a heap onto the railing on the bed in front of my eyes. The next day I came back & discovered very important medication was ordered NOT to be given because an order was not in place. The only problem with that was I had a picture of the order as it was given to Silvermark. Funny how that order disappeared from the file for a couple of days. My loved one was in the hospital for 10 days & rehab for 6 weeks. Need I say more?
Sheree
4
|
October 31, 2019
SilverMark Assisted Living had a strong odor in front of the sales office and the executive director's office. The facility seemed a bit dated and needed some updating. The staff was excellent and went above and beyond to try to meet the residents' needs. They had them out doing activities, but it didn't look lively enough to me.
Linda
5
|
August 15, 2019
Silvermark Assisted Living was very professional. There were three different people that sat down and visited with me. They wanted to know a lot of history about my parents and what their needs would be. They said that they could come up with a great plan to help them live a full life. They were very impressive. It's a beautiful building, everything in there was nice, clean, and well kept, and all the residents were dressed well and well taken care of. My husband said the food was great. We discussed memory care, but they thought they could help my parents in the assisted living section without the use of the memory care. They have a full schedule of activities, they have physical therapy rooms, and a pool. It's very expensive, but well worth it.
Provider Response
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Costs for SilverMark Memory Care in Plano, Texas
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$2,900
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,450
Starting Price
Services and Amenities of SilverMark Memory Care in Plano, Texas
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
On-Site Services
- Religious Services
Pets
- Pets
Transportation & Shopping
- General Transportation Services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Inside Amenities
- Entertainment Venues
Outside Amenities
- Garden
Safety & Security
- Gated Facility
Financing & Payment Options
- Rent And Care Fees
Health Services
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Personal Care
- Personal Care Assistants
Specialized Staff
- Nurse on Staff (Part time)
Additional Amenity Information
- Special Comment: We are dedicated to caring for our residents needs, not only physical, but also emotional. SilverMark takes pride in helping each of our residents to live a full and happy life in our home-like atmosphere.
- State Licenses: 799
About SilverMark Memory Care in Plano, Texas
Map of SilverMark Memory Care
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