Preston Place

Sharon

Preston Place had a lot of activities. Their calendar was always full. They have a theater, different game rooms where people play cards and bingo. The dining room had tablecloths and it was very nice. The person who gave us the tour was very thorough. She explained everything that they have and what they do and answered all our questions. She was very, very good. We saw about three or four different apartments and they were all quite large. It's like they made two apartments into one. It looked very good. They've gone in, refurbished, and remodeled all the apartments too. They also have a dog park where I saw a lot of people walking their dogs.

Kim

We toured Preston Place. The grounds are very pretty. It's very wooded, very grassy. I would probably say that if someone had any mobility issues, they might find it challenging simply because there were sticks and acorns and things like that on the sidewalk, that I would be afraid that maybe a senior with mobility could trip or slip. They had one building that acted as a community center, and that's where all happenings and everything took place. They do have a full-service cafeteria and the menu seemed outstanding. It was the higher-price of these three locations. They appeared to have more utilities included in their base price so that it was not all ala carte. But what we did find is depending on which apartment you pick, the price will go up because you want a renovated apartment. So if you wanted a renovated apartment, then the price would go up. If you wanted to eat meals, there was a price for that. If you wanted to attend activities, you had to pay a fee to attend individual activities. And so while it was a higher price than we thought it would be more all-inclusive, there were a tremendous number of add-ons that my mother would have had to pay to take advantage of the services. And I did not like that their apartment, If you wanted an apartment in the central area, it was like it felt like a bait and switch on the pricing and the fact that you had to pay extra for a renovated apartment, that was kind of only bringing it up to standard with the other places we looked at, I felt was inappropriate. They had a fireplace, which was lovely, but it was Wood who would put a wood-burning fireplace in a senior apartment. It seemed very irresponsible. So anyhow, I mean, the staff was very nice, I'd give the staff a five. They had a security director, so I would say that it was the most secure of the three locations that we visited. And again, I think the food would have been lovely, but the pricing in the ala carte component of it and everywhere we turn, there was an incremental spend, really deterred us from considering them. Oh, also because of the recent freeze in Texas, we're all very aware of what electricity grids are on, The Preston Place is not on a hospital or fire grid, because their electricity did go out when we lost power and service in February.

Paulette

One of the things I liked about Preston Place was that they had a chef there who could prepare meals for special needs. I talked with him, and he was very great. He could even do some gluten-free stuff, which is what I'm interested in. I was impressed with that. They had a beautiful library there. I liked the layout of the apartments. They're very good. There were some attributes at that place that I really liked better than some of the others. I liked the fact that in the kitchen, there was a pantry and that gave you plenty of room to put things. There's also a washer and dryer in the same area. They also had a nice walk-in closet there. The thing I liked the least was I really wanted a place with an indoor hallway; that way I can go for walks every day indoors because I have allergies. Otherwise, it was top on my list. Everything was great over there. The staff was great. I love the people and what I liked the most was the layout there. The facilities were good.

Bob

I went to Preston Place. They had a really nice setup. The apartments were nice, they had lots of amenities for older people, and there were pretty much active adults there, too. However, it was like a 45-minute drive from where my daughter was and pretty much away from where I wanted to be. The price was pretty good; I didn't have a problem with that. It was just a little far away even though it was a nice location and a nice building. They had a dining hall, and when I was there, they had a group of seniors sitting around talking and having a good time. They were having cheese and drinks while I was there and they said hi to me. The lady who showed me around was really nice. I hated to have to call and tell her that I wasn't going to take it because I really enjoyed my trip at Preston Place. It's a 2-story complex, but they didn't have any elevators. The facility was older, but still nice. The rooms were nice and spacious, and I liked them. The only problem that somebody else might have with them is that they didn't have any elevators to get upstairs for people that were in wheelchairs or walkers.

Don

Preston Place is beautiful. They have ala carte dining. They have a fitness center and a swimming pool. They do a good job on the upkeep of the place. The staff members are accommodating and friendly. The appearance of it is very good. It is gated and there are garages available. It is centrally located, too. It is older but very well kept. This is the one that has everything that I needed.

tiffanymathison

I wanted a good place for my mother. We toured this complex with Shelle who was very nice, informed us about the complex. We thought was truthful. When we returned to lease the apartment we were told everything Shelle told us we misunderstood. The new manager Susie said Shelle would not have said what we were told (I think she called us liars). She took ME to see the apartment that isn't the one mom is renting but exactly the same amenities different building. OK. So I confirmed to not have miscommunication again. Tub/tubs with wall in feature, yes. Fireplace yes. I told Susie that Shelle said one tub woulkd have cutout, Susie said NO both bathrooms do. Perfect. Dropped off money, and secured apartment. Shelle approved move in on the 7th of February. I asked if we could extend it further because mom is stuck in current lease until March 26th. I was told NO, but I will get approval for the 10th. Best she can do. Than office calls mom Renee to tell her she has to come sign lease for the 1st of Febraury, Shelle didn't approve the 10th move in. Again, we MISUNDERSTOOD. (We are liars again). Than mom goes over paperwork with Renee and the discount is not applied. I called spent 30 minutes with the other lady who saud the 10th was lease signing, and 509 off 1st month rent. So I guess we aren't liars? So mom signs lease yesterday gets keys, and guess what.... NO fireplace, NO tub cutouts at ALL. Now Susie says she can pay 500-600 for cutouts if she wants them. Um no! Susie also said she didn't know 2 bedrooms didn't come with fireplaces thats new to her? Really. Than why do you call us liars and misrepresent what you are leasing? Now what was supposed to be a good move is awful. We are waiting to see what else we lied about or misunderstood.

Barbara G

They had a lot of walking trails at Preston Place, and they're thinking about putting in a dog park. Our visit was excellent. I saw one of the apartments, had lunch, and saw activities happening. I would move there in a second if I could afford it. They were playing cards and explained the shuttle bus that will take people to the store.

Travis Young

After one year in residence, my father moved out for health reasons. While there, the maintenance team replaced his bathtub. The repair stained the carpet. My father asked them three times to have the stains removed but they claimed they would not come out and the carpet would need to be replaced. The maintenance team also dented the dishwasher during a repair. When my father moved out, he was charged for the carpet and the dishwasher. When I inquired about the charges they directed me to Emily at the Spectrum Corporate office. I phoned her and emailed her several times over a two-month period. I also sent her a certified letter asking a refund. She never even responded to my email or returned my phone calls. I would not recommend this or any other spectrum property.

Provider Response

Caring02601

Preston Place is one of my top choices among all that I have visited because the apartment has a full kitchen and a washer-dryer connection. They have a lot of activities on their calendar and an outdoor pool. It is near a lot of public transportation, so it's convenient to the shopping areas and restaurants. They provide meals at the facility.

Provider Response

Visitor241

Preston Place would probably be one of my top picks for my father. It was all very clean, well kept, and had a real nice homey feel about it. The staff was wonderful. They did offer activities. I think the location was nice.

Suzanne39

I visited Preston Place and it was nice. It was more like an apartment; everything was separated. You have to go outside to get to the main building. The staff was nice. The rooms were clean and they have full kitchen.

Don33

I had two tours of Preston Place. It's very good. The first time I took a tour, they didn't have the floor plan I was interested in. But it was very nice. It's a condominium-type setup and several buildings. You need to go outside to get to certain activities. But they deliver dinner to your room and things like that.

Caring71186650

Preston Place is a comfortable place. They have one group of apartments that didn't have elevators and that they were renting out as independent living. Their apartments were efficient. On the rating of 1 to 10, where 10 is the best and 1 is the worst, I would give it a 7. They also have a very large community center with different functions going on almost all the time. For my needs, that would have been fine. The staff there was also very accommodating and very knowledgeable.

Caring76569250

We visited Preston Place. It was the style that I didn't care for, and they can't change it. It's garden style, and I prefer hotel style. I was impressed. I just didn't like the walk from the apartments to the main building. I saw a room; it was nice. I met one of the sales people, and she was very nice.