Brookdale Collin Oaks

Patti

My father stayed at Brookdale Collin Oaks. They were amazing. When he went to the hospital, they would come and visit him there. They did everything they possibly could to make him feel comfortable. I had a really good experience with them. It had a family environment with caring, kind, and compassionate people. He never complained about the food. It was very reasonable.

Kathleen837047

I visited Brookdale and liked it. It was good. The lady who gave me the tour was very informative and willing to share a lot of information; I really liked her. I was interested in a studio or one-bedroom for my dad, so she showed me a couple of those. The staff was nice. The dining area was nice, well kept, and very inviting. It was nice that they had healthy snacks, water, and coffee available during non-meal times. They play cards and put together puzzles.

Judy644118

I didn’t have a lot of experience with Brookdale Collin Oaks because I live in California. I once visited my mother in the first week she was there, and then I went to pick her up a year later. I wasn’t overly thrilled. But maybe you need to be around something more often to get a good feeling. Everybody was really friendly. When my mother left there, she had something going on with her leg that they had not followed through with. I was kind of upset about that. It really wasn’t one person's fault; it was just somebody forget to take pictures, and they seemed to let it go. They had church every day and ice cream socials. My mom had good exercise classes. The room wasn’t as nice as the one that she is in now. It just wasn’t as nice at all. The room was average, I suppose.

Relative32

My tour with Brookdale was fine. It's an older facility but seemed to be well maintained. They had games. I saw the dining room, but they were not eating at the time. I would recommend it to others.

Koko2

Brookdale Collins was very nice and clean. All of the staff members were very friendly, very courteous, and knowledgeable.

Anonymous115490550

I was able to visit Brookdale Collin Oaks, and I liked their rooms. They have an outdoor patio. For activities, they had bingo, a TV room, and music.

JM5

I really liked Brookdale. It had the assisted living and the memory care, but the location was not as convenient for my sister. The lady that I talked to seemed very knowledgeable. Their rooms were adequate. It looked like they had quite a few activities. It was bright and cheerful. I felt like it would be a good place. If my mother needed to move to memory care, she could move there.

Caring101120550

My mother stayed at Brookdale Collin Oaks. It was great. They were excellent. My mother is in the memory care facility, and every single person in there was kind to her. They took care of her. They a little had trouble with her food at first because she had to have pureed food. They did that for her. They did everything. All we had to do was talk and explain things to them, and they were always very receptive. I had recommended them to others.

Gary38

The services were good. They have a variety of different intensities that you would need from full onsite medical care, medication, injections, and stuff like that you would need. They had good meal plans and good exercise capabilities. They went through a pretty good extent of showing how the meals would be served, what would be served, and if you couldn't come to the dining room, how the meals would be brought to you.

Susan89809450

We were in here for only a short period time. We may have put him there until we saw the other one. I really can’t say anything negative about Collin Oaks. I think they would have been fine, too. I just felt that the furniture looked a little more worn. The hallway seemed to be narrower. The rooms were smaller. It would have been a little less expensive but we felt like the other one had a more open feel to it. We only talked to one person who showed us around. She seemed to be very nice. The residents seemed to be very sweet there, too. I’m sure they would have been fine for him.

Caring73897850

I visited a friend. We liked it that they're a little smaller than some other places. They only had one bedroom and didn't have any 2-bedrooms. What contact I had with the staff was okay. My friend seemed to be happy there.

Caring72071550

My mother-in-law is already in an ALF. She moved in there September 1st. This is our choice because it is close to our house and because she likes the atmosphere there when we first visited it. Right now, she has the biggest room that they have available and she is pretty happy with it. She also likes the food they have there. Regarding activities, she is interested in playing cards, dominos, etc. They also have courtyard for them. The staff is very friendly and very attentive.

Jeannette3

I was impressed. It was on top of the list if my mom would move in to a facility. The facility was clean and the staff appeared friendly. The residents seemed happy and well-taken care of. When I went to visit, someone came and sang for the residents.

Plano Case Manager

I toured this facility on a behalf of a patient. The facilty looked and smelled clean. Every employee I passed was friendly and smiled. The residents I spoke with were very happy with the facility, the activities and the food. Anna was bright, knowledgable and personable. She knew the name of every resident we passed. I was very impressed.

Marqueax

I toured the facility and found it very warm and cheerful. It was clean. There were a lot of activities planned throughout the day. The dining was bright and spacious. There is an inner courtyard where they have cookouts, gardening activities. It is pet friendly. Patients can transition to memory care if needed. It is not the newest facility in our area, but I think that the people are very professional, warm and caring.