Question 1

What transportation services does Riverstone Memory Center offer to assisted living residents?

Accepted Answer

Our team can arrange transportation through outside services if necessary.

Question 2

What programs or activities does Riverstone Memory Center offer to enrich residents' well-being?

Accepted Answer

We individualize our calendar so each resident's interests are represented daily. We offer cooking and baking groups, arts and crafts, outdoor walks and gardening, exercise, and more.

Question 3

What ongoing senior care training does the staff receive?

Accepted Answer

Onboarding and ongoing training is offered through a third party and also by our Wellness Directors, who are licensed nurses.

Question 4

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Our licensed nurse, called our Wellness Director, assesses each resident prior to and upon move in, and then on an ongoing basis according to state guidelines or upon change in condition.

Question 5

Is Riverstone Memory Center affiliated with a hospital if more care is needed?

Accepted Answer

While our community is not affiliated with a hospital, we partner with healthcare providers who can come right into the community as needed, and partner with home care and hospice agencies who can supplement care.

Question 6

How many staffers are on duty in the daytime and overnight?

Accepted Answer

Staffing levels are based on acuity of the residents' healthcare needs.

Question 7

Describe the neighborhood around Riverstone Memory Center. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

It is located in a mix of residential and businesses, close to some shopping and restaurants.

Question 8

How does Riverstone Memory Center keep residents' families informed about their loved ones' health?

Accepted Answer

We are able to accommodate full assistance for residents who need help eating at mealtime, and can provide socialization for those who eat on their own. Our dishware and utensils cater to residents with memory loss and encourage them to eat.

Question 9

What places are near Riverstone Memory Center or within walking distance for assisted living residents to enjoy?

Accepted Answer

Villa at Riverstone is convenient to shopping and restaurants.

Question 10

If Riverstone Memory Center accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

Pets are not allowed.

Question 11

What safety features or security measures does Riverstone Memory Center provide to protect residents who wander?

Accepted Answer

All doors in and out of the community are secure. There are courtyards that are fenced so those who want to go outside can without worrying about leaving the community property.

Question 12

What programs or activities does Riverstone Memory Center offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

Robust programming focused on those living with memory impairment.  Entertainment, music, dancing, art, adult games, walking outside in interior courtyards, and more. Reminiscing about life experiences helps residents tell their stories.

Question 13

What safety features or security measures does Riverstone Memory Center offer to assisted living residents?

Accepted Answer

Villa at Riverstone is a secure, memory care community so all doors in and out of the community are controlled access for team members only.

Question 14

Describe the overall population of assisted living residents at Riverstone Memory Center. What is their average age? What are their favorite things to do?

Accepted Answer

Our residents vary in age from their 50's to 100! Since we specialize in dedicated memory care, our residents all have a form of memory loss or cognitive decline. They love socializing, participating in group activities, and being outside in our secure courtyards.

Question 15

How does Riverstone Memory Center keep residents' families informed about their loved ones?

Accepted Answer

Families are emailed, called, and met with about care regularly. Our team sends photos of loved ones enjoying activities as well.

Question 16

What techniques does Riverstone Memory Center use to support memory care residents during mealtimes?

Accepted Answer

A licensed nurse, our Wellness Director, assesses residents upon move in and ongoing as required by state guidelines, as well as if a change occurs with the resident's health.

Question 17

What ongoing training does the staff receive in dementia care?

Accepted Answer

Team members receive 8 hours of dementia training upon hire, as well as monthly in-services where we can roleplay unique situations that have occurred with our residents, related to their individual memory loss.

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