Eagle Ridge Alzheimer’s Special Care Center

Philip

Eagle Ridge Alzheimer's Special Care Center is a great place. It's a memory care facility. I like the amount of staff. It was very beautiful. It had tons of activities. There was a lot of hands-on staff-to-resident ratio. It was the nicest memory care center I've ever looked at. My father didn't need memory care, though. Otherwise, we probably would have picked Eagle Ridge and we may still if he progresses and needs to go into memory care. They had multiple smaller areas to dine in. It's more of a neighborhood. It's not near downtown. They had an exercise room, a big, nice living area with TVs and things, and some game rooms, like areas where they had games and crafts and things like that setup. The only thing they had available was a shared room. It was basically like two rooms that connected with an open- door area. It wasn't necessarily they were in the same room, but they were connected. They had options, but that was the only thing that they had available at that time.

Provider Response

Celia

Eagle Ridge Alzheimer's Special Care Center is a senior memory care facility. It was a lot bigger scale than the other place, but they were very good, too. They offered a lot of different types of amenities as well, but it was just on a much larger scale. I'm not sure that would be a good fit for my husband. I think he might need something a little smaller, more familial. The facility was phenomenal. They've got all kinds of different activities and rooms for the residents. It was very well laid out. They almost kind of reminded me of a college dorm. They had the hallways and the rooms and it was all one level. It was very beautiful and it was painted very bright with soothing colors. It was very nice, but it was way out of my price range. I think it's very well worth it, but it's not something I can afford right now. The staff was awesome. When I went over there on a Saturday morning, they had all the residents in the big family area. They were all exercising and playing upbeat music. The ones that weren't participating were over in the next room watching something on television or they had some in the crafts room doing some stuff. They were all out of their room, which I thought was great. I like that because they're just not stuck in a room back there and kind of forgotten. It was beautiful. It was very well taken care of. It was very clean and very well maintained.

Provider Response

Steve

We have moved my mom into Eagle Ridge Alzheimer's Special Care Center. They're specifically memory care, so they don't have any assisted living, and that was kind of part of the draw with some of the facilities where it felt like memory care was just a sidebar and not really where they put their real effort. The community is small, and all the caregivers are focused around the people that are having memory issues. It seemed like a good fit for Mom, but it may not be for everybody. My mom loves the staff up there. She has always commented, "It's so nice here." It's been a great experience so far. They have a couple of secure courtyards, so people can go and sit. They have a whole lot of activities. Unless there's something specific going on with the individual, they really encourage the community of activity participation. They really keep them out of their rooms, which is important for people that are having challenges like that. The staff are very nice, courteous, empathetic, and seem to be pretty in tune with the needs of their customers. The facility, I understand, is like 12 years old, and they've got a few employees that are in fact 11- to 12-year employees there, and then several of the staff members for two plus years. So they seem to have a pretty stable staff. When Mom first got there she didn't want to eat, but I ended up eating her meal and it was quite good. They've got a chef on site that prepares everything. They have arts and crafts and puzzles. They have a library. Their calendar is full of stuff, so they get these people involved and participating. It's a variety. Plus, they bring in musicians that will play music on a weekly basis. The other day, they had an outfit that was doing old country Western songs. The value of the services, the cost and everything, I put them right there top of the list.

Provider Response

Sheri

My mom is a resident of Eagle Ridge Alzheimer's Special Care Center. She's still not where she needs to be, but I see that there. My biggest concern at the time was keeping her clean, and they do that. But as far as keeping her kind of active, not as much. My main goal was to keep her clean, because the previous facility, where I brought her from, was a disaster. But anyway, they do keep her clean, and the place is clean. The facility is clean, that's a big, big deal for me. As far as COVID and stuff, they're very concerned about making sure that when you come in, nobody comes in without authorization. You can't ask for too much more on that. She's got a closet, a toilet, and sink, and a bed. She has a window where she can look out, a nightstand, and her bed. She uses a hospice bed. The administrator knows about all her people there, all the residents and everything. They have a patio in the middle. We've been out a lot because my mom likes to be outside. It's a small area, that's one of the things she's kind of missing. She used to garden, and she was part of a garden club. It kind of went from one thing to another where these guys keep her clean. The other ones had the activities, and they had her in a garden club where she planted all the flowers and stuff. She was very active, they keep her clean, but she falls asleep all the time because she's bored. The patios are very small. They've got two different dining areas. They do bingo and some music, that's about it. They could improve on activities, and having bigger outside areas. The one they have is really nice, though. I think they need more grassy areas. I just take her outside the facility marker, not walking around, but we go around there.

janefairweather

It is run like a family. All of the admin staff are involved with the patients and staff and families. The piano is seen immediately upon entering into the great family room. During the day there is always music , which Alzeimers patients all respond to positively. There are games and movie times - good snacks in between meals. The schedule is always planning the next event. But all is QUIET and safe so the patients are comfortable. There is a large amt of space for the patients to roam The caregivers are assigned Patients and check them often for toileting and other needs. The food is outstanding and served in a beautiful setting. And the facility is clean , very clean. They offer private rooms but Bill is in a shared room. It still offers privacy and is very comfortable and quiet. He has a window to allow sunlight. No box has not been checked . I have been at other facilities/ this is the one for excellence and warmth. It has recently changed hands so I will be watching closely but the staff says the new managers are committed also to the best!

Robin Reese

Caring, professional, and experienced staff. Excellent food, my picky mom loves it! Made her feel like family from the first moment. Truly 5 star service.

Provider Response