Heritage Oaks Assisted Living & Memory Care

Marcia

The staff at Heritage Oaks Assisted Living & Memory Care is very friendly and open. The food was nice and it had flavor in it. The structure of the building was really nice. It seemed clean. I smelled a few things a couple times when I was there, but other times it was very clean. The room size was totally adequate. The atmosphere was pleasant. It was cheery and clean. We met many residents, and every resident was very happy to be there. So, that's what impressed me more than anything.

Provider Response

Pamela

The whole Heritage Oaks Assisted Living & Memory Care building is built in a circle. One-half of it is assisted living. The other half is memory care. There are two areas there. One has a pretty large screened-in porch, and then the other area is not screened in, but it's open and it's covered by a large awning or roof in the back so you can sit out in lawn chairs back there and look at the area that's enclosed. That's the inside of the circle that goes around the assisted living room. The facility seems larger. The lady that gave me the tour was very nice. She was the director there. They had an outbreak, and so they shut down everybody within their rooms. The hallways were very wide for two wheelchairs to get down there at the same time, or a nurse with a cart and a wheelchair, without bumping into each other. Some of the rooms had a door that led to the park (if you got one of those kinds of rooms). The rooms were also adequate in size and they were clean. Like someone had come in and vacuumed the area and wiped everything down and dusted. So there was no dirt. The place smelt very nice. I met the nurse on call and several of the people that were working there, like the people in the dining area, and the man who serves the plates to the tables. I got to see some of the menus that they normally supply and everything was done in there. I met one of the ladies whose mother is there as well, and she said her mother has been there three months and just loves it there. They have a little gardening area and a special kind of turtle that stays out in the garden area. They have classes if you want to learn how to make food for the turtles and be a part of the turtle feeding group. That's an activity that they do that's different. The dining area seems to be larger because it's one large room with several tables. There is another large room for you to watch movies. They do a lot of activities. They have a bus that runs like a transportation service to doctors once a week and they go a certain time to one place or another.

Provider Response

Patti

I have chosen Heritage Oaks Assisted Living & Memory Care for my mother-in-law. It's close. It was also a place where my best friend had taken her parents and they loved it, so it was also a recommendation. I only saw one room, it was empty, but it looked like a nice-sized room. It looked freshly painted, it was very convenient, and it was nice. The whole inside was nice with the fireplace, and it looked very comfy. They say that the patients there all take care of each other, they squabble a little like brothers and sisters, but they all care about each other, and that impressed me. They have things for the patients to do. They have recreation, and they have a great big courtyard with flowers everywhere. It's just very spacious, it's very well thought out, and it's very well put together. The staff only took 30 minutes to show us everything, but she did it in a really fine manner. I was very impressed with the looks of it, the feel of it and the comfort of it, and the way the people there were smiling.

Charles

I went to Heritage Oaks Assisted Living and Memory Care. I thought it looked very nice and well maintained and again, I have a friend whose father was there years ago for about six months to a year, I think. So, it's not a bad place to be. The staff was very knowledgeable, very informative. It looks like everybody is sitting in the lunchroom, and everybody seems to be enjoying the food. It looks a little organized and a little laid out.

Jennifer

I toured Heritage Oaks Assisted Living & Memory Care, and that would have been my second choice for my mom. What I liked most is that they have on-site physical therapists, occupational therapists, and speech therapist. Their memory care (although it was in a separate part of the assisted living) seemed like it was an okay place. It was fairly clean, for the most part. It was an older building, but it seemed kind of dark to me. They had a lot of dark green paint and just seemed kind of dark. It was just my perception. As I walked in, it was very dark in the hallways. There was a common area where people were eating lunch that had more windows. Overall, it just seemed not as welcoming and inviting. The staff was wonderful. I really loved all the information that she gave me. I loved her as a person, I just didn't like the feel of the facility.

Dawn

Heritage Oaks Conroe was lovely, it was a really nice place. The staff members who assisted me were really nice, and I went there three times to check it out. Everything was beautiful, it was a gorgeous place. I saw some exercise type classes and they had a group come in to play music for the residents. The staff was super sweet.