Signature HealthCARE of Clarksville

Xxxxx

Rooms nasty, staff don’t care only there for a paycheck. Kris who supposed to be a case manager is so rude and has a very nasty attitude towards her customers, very unprofessional! I wouldn’t allow my dog to eat what they serve. Please keep your love ones away from this place unless you want them to be mistreated!

KButler

Excited about the direction this facility is going. The rehab team is exceptional!

Happy Family 5 star

My family member had the best care from the staff and administrative staff. The place feelings like we were at home. No better place. Recommend to all my family.

Hek

The facilities have the feel of a 50’s bunker. The staff members slide by with doing as little as possible and the management does not resolve issues. They give assurances, and seem to be sympathetic, only for nothing to be done. Medical necessities have been being ignored and certain issues are being exasperated because of this. Patients are left sitting in wheelchairs in the hallways. Their room alarms go off multiple times and some patients are even crying out for Help, only to go unanswered. The excuse of the nurses, that they can’t hear the alarms down the hallways from the nurses station.

Josephine

I had mom at Signature HealthCARE of Clarksville. She had just recently got out from rehab. They were pretty good, except for not being able to see her. They let me know when she fell. She fell twice there. The first time, they left a message. The second time, I had visited and they told me that she fell that day just before we got there. She didn't really have any complaints about the care that she received. I told her that if she called for help, they're not going to come immediately because they could be in another room. There's only so many of them. I think they went through staffing issues because of Covid. They were short staffed, so she probably sat more than she should have. She didn't get walked, but she also can refuse; she has that right, so that could've been an issue too. I can't fault them on that. You can't force them to do something that they don't want to do. I know she needed assistance getting to the bathroom, and there wasn't anybody there. I was there, so I assisted her to the bathroom. They do come pretty quick if that emergency call button gets pushed, so that's good. She pulled it when she was in the bathroom twice, and they came running. It tells me that they are paying attention to that kind of stuff. I would be concerned if that happened and nobody came, but that wasn't the case. They all didn't want to see her go. They wanted her to stay. They had bingo, and they had a musical group come in. My mother mentioned they had some pretty good stuff going on, so that was nice for her. She pretty much has a good appetite, and she ate everything.

Ethal

I don't often leave theses types of reviews, but I was compelled to come share my experience with others. SHC of Clarksville was so great for my husband . He has had a plethora of injuries that you wouldn't believe. The therapy team was so wonderful at helping her recover from all of his injuries sustained in the accident. When she was struck by lighting we thought there was no chance he'd get back to normal. He has never been in a facility before and we were worried about him not being comfortable during his rehab, but the staff treated him so well and was very kind through the whole process. Brandi the administartor was great at taking care of all the concerns I had and really eased our minds. The food at the facility was very great and we always could get something that we wanted, so much better than hospital food! If you live in clarksville or anywhere in TN I would recommend staying here if you want to rehab from an injury as the rehab department was the best part. We'd give it 10 stars if possible.