Encompass Health Rehabilitation Hospital of Columbia

Susan

My brother was a resident of Encompass Health Rehabilitation Hospital of Petersburg. They were wonderful. He was very, very happy with the place. He stayed there for 25 days. My brother had a swallowing problem after his stroke, he could not swallow. I was very pleased that they were able to keep him that long because he was getting a lot of speech therapy for swallowing. He would have the speech therapist there. It was wonderful. She talked to me, those therapists will pick up the phone and call me. Case managers would call me or let me know how things were going. We'll have a meeting by phone, his children on the phone, and I was on the phone also. They live in Alabama. They kept me abreast of his progress, even though we were in Covid and they would not let you visit. I went there and they introduced me to these people that I had talked to. It was the speech therapist, the PT, the OT, and the case manager. They were all very encouraging and very uplifting. They're very motivating to him. He felt very secure there because he had a hard time coming home. Some of those therapists right now call him at home to check on him. You can't ask for better than that. They've been very good and they still call. If it's anything we need, I think he's going to continue speech therapy. We have to take him down there once a week. But they're the ones that got all of that together, the kind of therapy they thought that he could benefit from. I can't say anything bad about the place, except for the food; it was terrible. I did hear people say the food was bad, but he couldn't swallow, so that was the least of my worries. I could only go down there the one time, and that was because of COVID. They have no visitors, and he was there for 25 days. He said what little bit he did get to eat was not good. He even told one of the administrators. He said, they were working on that, so I think they are making some changes there in the cafeteria line. He was in a fairly large room. It was double occupancy, but no one ever came into the room with him. It had its own bathroom, a closet, and a television. There was a sink in the bathroom, but there was also a sink in his room. It looked very much like a large hospital room. No one ever moved in there with him, he was there by himself. The atmosphere was nice, it was okay. If I had anybody who needed rehab, I would push for them to go there. That was a great experience, which could have been terrible. The night before he came home, he was on the phone with me, I was going to get him the next morning and those therapists were coming in there saying goodbye to him. He's a grown man, he's 70 years old and he was bawling, crying. They were so good to him. He felt secure, I think he was comfortable. He had been through a whole lot, and they had accepted him, that he couldn't swallow, that he does get choked, that his speech is bad. It was nice to be somewhere where they were accepting of all of that.

Angie

Encompass Health Rehabilitation Hospital of Columbia was great in every aspect. My father was there for rehab. It was good. They were awesome. The only reason that we could not send him there was that they didn't have any openings. They were very nice, very clean, and they knew what they were talking about. They had him up and moving. They were very patient with him and very patient with us. They answered all of our questions. The rooms were very nice and clean. They didn't smell. The staff was very nice. They're really good. The meals were included, and he said that the food was good. They did all kinds of rehab with him. They would take him to the courtyard and let him come out there and visit.

Lendy

My mom is at Encompass Health Rehabilitation Hospital of Columbia and they've been wonderful. My mother has been there two other times, both of them were times when she came out of the hospital. But this time I called and asked if they would take her in. Even if she seems that she is feeling okay, her mobility is dwindling. They have nursing staff there and doctors that take care of the residents' health . They also have very rigorous physical therapy and occupational therapy and they do it two to three times a day. They take elderly people, like my mom. I can't sing their praises enough for what they've done for my mom and her mobility. She loves the food. I was pleasantly surprised because there is always a complaint from my mom when we are cooking. She ate all of her dinner when we took her there last Sunday. She ate most of her meals on Monday and when I talked to her today, she said everything she ate was good. She seems to like it a lot. I am allowed to visit three days a week. Next week it might change. If I don't go, another family member can go, but only one person can visit per day for an hour. Their rehabilitation program has different exercises and you don't have participate in Encompass home health, but they suggest that you do home health for the weeks after you leave Encompass. They only keep you for 10-14 days and it is usually the maximum stay unless have a more serious injury. They told me that she was evaluated yesterday so I may receive a call tonight or tomorrow for her expected date of release. I don't remember if they have group activities for socializing I think the facility is mainly for rehabilitation. I have always thought they should charge a little bit less.