Brookdale Harbison

Elizabeth

My grandmother moved to Brookdale Harbison October 2023. The facility is clean. The atmosphere looks cozy and like home. The management really cares about their residents. The staff is friendly and knowledgeable. My grandma loves her apartment and the staff. She told me that she feels loved and safe. They have lots of activities for the residents. They have family nights that we attend. I’m very glad that we picked Brookdale Harbison for her forever home.

Laura

I toured Brookdale Harbison. So many things were positive, and only some small things were negative. Of the positive things, they have some lovely spaces for the residents to gather for social and other activities. And I noticed that they have a lot of sunlight coming through their windows. They have a very pretty sunroom, and they have a beautiful central courtyard for residents to be able to enjoy outdoor spaces. In general, when I talked with the marketing person, it seemed that the large management system of Brookdale, along with all the other related homes in that same group, is a plus, because that means that there's more stability financially, and there's more stability for services to be consistent. The staff I met was very pleasant. The marketing person was very effective in communicating about Brookdale. She found out my questions and my concerns, and she specifically addressed those in her description of what Brookdale has to offer, and so she did a great job. She also helped me to meet some of the other staff as we went on the tour, and that was good. The facility itself was nice in that the rooms were reasonably sized, and the hallways were clean, orderly, and fresh looking. But my negatives were that the the decor needs to be updated in the main sitting areas and the hallways. You can just see that it's been a while since they've had a facelift. They could use some fresh paint and improved decor. Even though the central courtyard is beautiful, it was not perfect, you could see that there were things that needed to be done to keep the plants in better shape. And they had a smaller courtyard that was not very impressive at all, so that one needed more work.

John

My mother moved into Brookdale Harbison. We chose it because they also have in-house rehabilitation. It's a small facility, there are only about 45 residents who would ever be here at one time. It's all on one level. The staff is nice and helpful. They attend to everybody when needed. I've eaten a few meals here and it's good. We're sitting out in a beautiful little courtyard in the middle of it right now. They have 2 different common spaces where activities go on. They have one where they do Zumba classes, and then they've got 2 other courtyards outside of the facility. They have an activities director who takes them out to different restaurants, takes them for a scenic drive about once a week, and just tries to keep everybody going. They've got some Halloween stuff coming up, too. Her apartment has a bedroom, a sitting room, a bath, and a little kitchenette with a microwave and a little refrigerator. They've got about 4 different floor plans. They've got a studio and they've got 2 different sizes for 1-bedroom apartments and then they have a 2-bedroom apartment.

Carolyn

I was very impressed with the staff at Brookdale Harbison and also the facility. They showed me the dining room and the community room, which includes the piano. My friend used to sing when she was younger and she still has a beautiful voice, so she would certainly benefit from that facility. They even showed me the room that she'd be in. It's like a little apartment. It has a living area and it has a microwave and a small refrigerator. There's a bathroom and the bedroom. They take care of the housekeeping and they assist with whatever you need, meds or bathing or anything like that; they provide that. I was very impressed with the entire facility and everyone seemed to be happy. One thing that impressed me greatly was everyone wore a smile. From the time I walked in to the time I left, everybody was happy. I met the recreation person, the person that administers the meds, and the lady that runs the dining room, and they've all been there a long time, so that says a lot for the facility. They allow you to bring your own furniture, things that you're familiar with, and having your things there makes it more your home. They have courtyards where the folks can go out and sit with rocking chairs, and they have a library area also. It's a small facility, but it's very nice and well kept. It's older, but it's still very, very good.

Karen

Brookdale Harbison was a clean environment. They were well-staffed and the facilities were very nice and looked comfortable. I met all the staff and they were very friendly. They got everything that I was looking for (including the care that my mother needs). They have a hair salon, regular doctor visits, a nice courtyard and garden where she can go out and sit, and a lot of activities that they can get into.

Mildred

My friend is in Brookdale Harbison. I visited her about a month ago. Everything looked good. It felt very comfortable, and I was very pleased. My friend seemed to be happy. The people around there seem to be very pleased. It was a little apartment that my friend had. We sat in the living room, and I could see a little tiny kitchen and a separate bedroom. The staff members were nice.