The Suites at Rouse

Ron

My mother moved into The Suites at Rouse. So far, it has been great. It is a little difficult to give a good review because we haven't been able to go inside yet because of COVID restrictions. Everything that I've encountered so far has been fine. My mother is happy there and it's a very nice facility. I'm able to call her whenever I want and we can do window visits. The staff I had to call probably five times in the last two weeks, and every time I was able to reach the nurse responsible for my mother within less than two minutes, so it has been very good and very acceptable. My associates have been limited, but everything I've done so far has been great. Our number one target was The Suites at Rouse because of it's good reputation and it's proximity to our home. When we found out that a unit was available we stopped looking for others right away.

Yak-Yak

Our parent’s room was very spacious & beautiful. It overlooked the wonderful pond & woods across the street. We would quite often walk over to the pond just to sit & talk. It was so relaxing & peaceful. Having a bird feeder & a hummingbird feeder attracted lots of birds which were so much fun to watch,(Especially the hummingbirds) Just sitting outside & looking at the spectacular scenery was so calming for all of us. It seemed like there was some kind of music concert every week. Numerous activities are scheduled every day. (We always said our parents had a busier social life than we did!) Having the opportunity of attending a mass once a month onsite was much appreciated. Our parents loved the Suites and received excellent care. The employees are wonderful and go above & beyond to help the residents. Towards the end, when our Mom wouldn’t eat much, their excellent chef would try to make her favorite foods. The activities instructor would always encourage participation which we really appreciated. We watched employees spontaneously start singing, dancing, joking etc just to lift them up when they were down.....A heartfelt thanks to all of you.❤️🙏

Celts20

I have been to several other personal care facilities around the Warren County, PA area. The Suites at Rouse is by far the best of them all. The other ones don't even come close. The facility is clean and bright. The exterior of the facility is as well groomed as the inside is kept clean. The staff go out of their way to acknowledge you and ensure that you feel welcome in their facility. The staff responds quickly and efficiently to any kind of emergency situation. The food is really good and the dietary staff make every effort to provide unique meals. The activities are great. They have varied options going on throughout most of the day. No one wants to leave their own home, but the Suites at Rouse is a pretty good replacement. You don't feel like you are in a hospital or nursing home when you are in this facility. I can't say enough good things about this facility.

Demeyer

The suites at rouse are a very high end assisted living facility. The administration and total staff are well trained and caring people who put the needs and comfort of the residents first. The total complex is well designed, clean and very user friendly. The care mother receives is excellent and everyone goes above and beyond to make sure she is safe and all her needs are met. She is treated with dignity and respect. There are activities daily that meet the interest of the residents. Working with our family and keeping the lines of communication open has been very helpful to the family who are out of town. Thank you Mr. Saeli, you have an excellent team of professionals. Best wishes for continued success, Linda and Mark Eberl

RAWitmer

The Rouse Suites provide a vey homey, friendly, and comfortable environment for individuals who reside there. The apartments are bright and cheerful. A variety of activities and entertainment are available on a consistent basis. The suites offer a community for their residents.

Schrecky

We have been pleased with the care given to my father and step mother here. The facility is always clean and the staff has been very helpful and fun. The Suites have also been very accommodating when financial problems occurred. It is very convenient that the med's are all handled through Diamond and administered (in our case) by the nursing staff. The food is ok. Activities seem pretty well handled although our parents here won't participate :-(.