Phoebe Berks

ReviewerFY#1021a

I visited a family member at Phoebe Berks Village's independent living. They do the cleaning for you there. It's very expensive but the place is good if you can afford it. I like their food, recreational facilities, and the fact that there are a lot of activities going on. The food I tried was very good and they offer a lot of variety. The wait staff also seem very friendly. I didn't interact with a lot of the staff, just the servers at the tables, but the person I was visiting said that the staff met her needs when she called them. They moved her in and even set up everything for her and she was very impressed by that. They have library spaces at the end of each hall plus a main library. The facility is very large and very well laid out. The apartments are also large with some of them even having porches. They have kitchen areas too. For activities, they have exercises, art classes, and a lot of church activities.

Provider Response

Marcella

Phoebe Berks Village is located right near where my son and daughter work. The room was comparable to what was in the other place. We were only looking at a one-bedroom, and they had a patio if you got one on the first floor, but I don't think they had any first floors available at this time. Phoebe Berks Village would have been my next choice. They provide two meals a day, though. In the room they include a refrigerator, a stove, and a microwave. The staff who gave the tour was sure to point everything out. They have what they call a wall of painting where the residents paint, and she pointed all that out. She introduced us to a couple of the people that were there. She was very knowledgeable. She told us everything we wanted to know and told us if we had any other further questions to feel free to call. She was very good. Phoebe Berks Village's land is a little bit smaller than the other community, but it's still very nice. They're right on the highway, but you don't really hear the highway. They had a small area for outdoor space, like a patio setting for the residents to go out and sit. They also had it set up for gardening.

Provider Response

Jake

My dad was at Phoebe Berks Village over the summer. Obviously with the COVID restrictions, it was difficult to keep in constant communication with his support staff, and that was one difficulty we had. In terms of the rehabilitation he received, the staff was pretty responsive to him, though he ended up not really making a whole lot of progress while he was there. As far as working with them, the biggest negative was the communication, but the facility, food, amenities, all of that were really good. My dad always liked the food they had, and it seemed like they had a lot of variety and different things to eat. They worked around his dietary restrictions, too.

Beverly

My husband is at Phoebe Berks and I'm just going to keep him there. It's an excellent place. I don't know if it has anything to do with Phoebe Ministries or not, but my husband needs skilled care and so I paid the fee for a month. He can't walk, so they have to use the Hoyer lift. He obviously needs the skilled living and he has dementia, and he seems to be okay at this place. I talked to him yesterday, and he sounded good. The food was okay, he says. It's a place where they can buy a home and when that gets to be too much, they can move into an apartment, or as they get older and more health issues come up, it can all be done under one umbrella. They have to help him to eat sometimes if he's having a bad day. There are people there who can help him eat. I'm real happy with their care. I'm assuming that everything's okay since I cannot be visiting. Every time I call, the nurses are most friendly and if I don't talk to my husband, they tell me how he's doing, whether he's not eating today or he's very tired. Everyone who answers the telephone has been super friendly. If you look at ratings for that place, I think they're all gonna be 5 stars. They said he was gaining some weight. It's a beautiful facility. I'm not there to actually see what's going on, but I'm sure that everything is just fine.

Betty

Phoebe Berks Village was very nice, very neat, and very clean. Beautiful buildings, beautiful surroundings, everybody was very nice and very friendly, and everybody seemed happy. We saw a room and an apartment, and we also saw skilled nursing. They had a beautiful chapel and a pool for hydrotherapy. Their suite had a sitting area, a little kitchenette with a mini refrigerator, a nice big bedroom and you could have a twin bed in it, a nice bathroom, lots of closet space, a nice walk-in closet, and a smaller closet near the entrance. From the first time that I called there, the reception was the best. They were very nice. They have a catering company that does their food, but I didn't get excited about their menu.

John

Phoebe Berks Village was very nice and very clean, but it had an entry fee. Each resident has to be ambulatory. It's a large facility and you have to walk to the dining area. They had a small pool, a small health room, shuttle services, and a small cafeteria. The price was high. They had movie nights and activity rooms where they play cards and bingo. It's one of the best in the Reading area. Everybody seemed nice, very accommodating, and very thoughtful. The food I ate in the cafeteria was good.