Baldwin Health Center

eckert1671

The rooms were clean and neat. The staff was friendly and always eager to help. The therapy department is the best. Didn't do the activities. Was there for therapy.

kissheel

If I could of given this place negative stars I would have. the staff is rude and they dont care about the patients. my aunt is a resident there and they only change her once day if that. i call and just get the run around and everyone is always in a meeting. No one returns my calls. I wouldn't put my dog or worst enemy in here. My aunt has been sitting in the same brief since 530 am. Gross.. Staff is horrible

DO NOT LEAVE YOUR LOVED ONE HERE

If I could give this place ZERO stars I would. My loved one was there 10 months and fell 12 times!! No one could explain the falls only empty promises and rehearsed "I'm Sorry". The Administrator, the Director of Nursing and all the staff were negligent in my loved one's care. Thankfully he was moved to a different facility and FAR AWAY from the incompetence and IGNORANCE of everyone at this facility. DO NOT LEAVE YOUR LOVED ONE IN THIS FACILITY'S CARE!!!

Dolly s

My mother was a resident for about 1 year. It appears that the facility is understaffed. The housekeeping is very poor. If a short term patient, the care is better but I cannot say the care is the same for long term patients. The food is adequate and they try hard with activities. The rooms are large compared to other nursing homes but again the housekeeping is poor. The bathrooms are not cleaned properly. The aides are friendly but get their work done and spend too much time on their phones. There are some very good nurses but for the long term night nurses are good at passing out meds and do not watch the patient taking their meds. Found a lot of pills on the floor and it was not a big deal to them. In my opinion the morale is poor and there is no communication between shifts. There is a great “Not My Job” attitude. The only plus is that the facility wii accept Medicaid if needed Think twice before admitting your loved one here and keep your own record of everything pertaining to their care.

Linda

Baldwin Health Center is clean. The people seemed to be caring. My mom's room looked like a hospital room. The staff takes great care of my mom.

leroy-smith

my wife of 83 years has been there once in the past and presently there for at least 8 weeks, I have visited her often when she is there and have found that the nurses and other personnel there to be caring and professional there is always someone within calling distance away and are extremely helpful to her . I would rate the service and caring at around Aplus and my thanx for the caring while I am home., LeRoy smith for my wife Geraldine S

concernedrn1

Frightening is one of the first words that comes to mind. I worked here as a nurse for a short time. I viewed nurses skipping patients medications, not completing wound care and not notifying the physicians when only the physicians could change orders. There is no training for LPNs that are just out of school. The nursing director puts us right to work by ourselves knowing we don't know how to complete a lot of the direct patient care required. Yet expects us to just figure it out. If you care about your loved one DO NOT PLACE THEM HERE!!!

Horribbleplaceformydad

Walked in to find my dad unresponsive and cold sweat and I yelled for help they took their good time to do anything, I had to demand a doctor and then he was taken out by ambulance where he is fighting for his life and in a coma

Gerry762686

I am very happy that my mother is at Baldwin Health Center. It is nearby, so I can go anytime. My mother is happy and aware of the good care that she is getting. I have not found anyone who is unpleasant or not nice. We are very happy.

Ricos

This was a horrible facility! First -- when you take the initial tour -- they will show you the A Wing. This wing has friendly staff, is very clean and is served their meals first. All seems great -- the staff answers patients call bells fairly quickly, etc. But if your loved one is put in one of the other wings. The other wings are not regularly cleaned, the staff is never around and the meals could take up to two hours to be delivered. Also, for my Dad, they forgot to serve him a couple of his meals. I found a patient had fallen out of his bed, told two nurses, and watched as they both completely ignored the patient's distress calls. Eventually, they came to help him and then chastised him for falling down. Unsurprisly, they wanted to keep my Dad for rehab until his Medicare ran out -- exactly 30 days. We said "No, we'll pick him up tomorrow.". When we got there, they had not started his discharge, made an error in one of his prescriptions and made us wait for an hour and a half. I wouldn't put a dog this facility.

Caring96658450

Mom has been at Baldwin Health Center for a little over a month now. The facility is very clean. They just remodeled the facility. The dining area is very nice, and it's all totally remodeled. They have dining room downstairs where you could eat. The staff are very caring and nice. They are also very responsible.

Ben7

We were thrilled with Baldwin, and it was excellent. Cleanliness and maintenance was excellent. They were very good in encouraging my sister to continue with her therapy. Everyone was very good and very nice to us. They always have time to stop, talk to us, and answer any question we have. She really turned around in the facility. My sister never complained about the food. She has a semi-private room. She played Bingo although she doesn’t do that usually.