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Willow Valley Communities

450 Willow Valley Lakes Drive, Lancaster, PA 17584

Willow Valley Communities
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About Willow Valley Communities in Lancaster, Pennsylvania

Willow Valley Communities enables people 55+ to enjoy a Life Lived Forward with elegant residences, a wide variety of activities, and resort-like amenities that focus on a mind, body, and spirit approach to wellness. As an A-rated Lifecare community, youll get the financial security of knowing your fees wont increase because you later need personal care, skilled nursing care, or memory support.To learn more about this providers license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory

Map of Willow Valley Communities

Reviews of Willow Valley Communities in Lancaster, Pennsylvania

3.5

(14 reviews)

  • Facility

    4.6

  • Staff

    4.1

  • Food

    4.0

  • Activities

    4.0

  • Value

    3.2

Check your information

3

March 11, 2025

I am/was a resident of this facility

We moved in when the two-meal plan was the only option. We were not told that Willow Valley can decided to introduce different meal plans.. Willow Valley made no attempt to offer residents on the two plan a chance to change to one of the new plans or make improvements in the two meal plan. Other plans can get in and out at will, so if they go away for two days or months, they don't pay for meals. Two meal plans residents pay for breakfast and dinner and pay for either meal if they choose...

Diappointed

3

February 10, 2025

I am/was a resident of this facility

I am in an Apartment as I am in independent living. It is good here, free limited breakfast, inside parking garage and great people who live here. The problem is that we have been given faulty information from the start. Our predicted move in date was off by 2 months and many things were not explained well. We were not aware that there is a cost for much of the entertainment. We were told that many buildings have arrangements that some residents share pet care so that when someone goes away ,...

Robert

5

May 1, 2024

I visited this facility

We saw a couple of different model apartments at Willow Valley Communities. It is a large community. There are 2200 people there. There are a lot of facilities like swimming pools, gyms, bike paths, dog parks and all of that. We sampled the food and they did a pretty nice job. The upkeep was tremendous. I've been to that community a couple of times and each time it amazes me how well it's kept. The meals we had were very complete. You get a monthly meal allowance and the price of the food is f...

Judi

1

December 27, 2023

I am/was a resident of this facility

I have lived in my apartment since 1 November. It is almost impossible to get anybody to do work on my apartment. Painters came here 3 weeks ago to look at the terrible job that was done. They said somebody would be in touch with me to fix the problem. As of today, nobody has returned my calls. I have contacted an outside source to come paint. I think that once they get your money, you're on your own.

Concerned family

2

November 26, 2023

I am a friend or relative of a current/past resident

Before Covid, this was a top notch facility. Since then, the services have dwindled and the medical care has diminished to next to nothing. We have a loved one in the Glen (skilled nursing ) who has been critically neglected as there aren’t enough nurses for all the patients. On Thanksgiving, not one nurse or aide could be found. Call bells are being rung and unanswered. It’s unimaginable for the type of money being paid to live here. It’s one of the reasons another family member moved here. N...

Kiki12kiki

5

November 2, 2022

I am a friend or relative of a current/past resident

My sister and her husband moved to WV in August 2022. They LOVE it! Now I'm scheduled to move there in November 2023, and so are my other two sisters. We have visited twice and love everything about WV. There is a lot to do and the community is beautiful. I am looking forward to the move. I have only eaten at the Vitality Cafe and the restaurant where guests stay but all the food was delicious. I highly recommend Willow Valley.

Dian

5

September 18, 2022

I visited this facility

I toured the Manor Campus of Willow Valley Communities. I would say it's pretty amazing. It's decidedly the best that I have seen to date in person. It is a very large property; they own 53 acres. They have beautiful landscaping. It's a relatively new facility, so they don't have huge trees yet, but they have planted quite well. It's probably the best one I've visited, and it's one of the best that I've seen online. It's very large. It's got a great span of ages. It tries bringing people in, in...

Gerald

5

June 17, 2022

I visited this facility

We went to Willow Valley Communities a couple of times and it's our second choice. It's a very good community, an excellent place, and one of the biggest ones in the country. They took us around to look at the apartment houses. They have a small buffet set up where you taste the food, it was excellent. They have a lot of amenities, and it's one of the most sought-after communities. I like that it was well-kept with a lot of amenities, there are a lot of things to do there if you want to particip...

Carol

5

September 14, 2021

I am a friend or relative of a current/past resident

I recently visited The Willow Valley Communities. It was the most beautiful place I've ever seen. I've been there several times for dinner in the main dining room, and it's just the quality of everything there, including all the amenities, the huge pools, and all the entertainment that you can sign up for. It's a huge place. It's absolutely beautiful. They have different sections and different complexes, they have lakes, and then they have another big area. It's really, really large. I went to t...

not rich and famous

1

July 13, 2021

Other

Don't jump through hoops applying here unless you have a minimum of $500,000 to invest and a clean bill of health. Preexisting conditions usually rule you out and the monthly rental rate are raised yearly. It's not for the average person, certainly not affordable for most and I found the office staff to be rude and unsympathetic. So don't waste your time. You will be disappointed before you ever get there. It's a rich man or woman's paradise. I'm sure they hope you'll pass away before you need m...

cassie1313

2

June 20, 2021

I am/was a resident of this facility

Get beyond marketing. Talk with an attorney. The contract is one-sided with all power to the community owner. (some of this is industry wide, not just here). There is a lot to like, but if you have a problem with your residence, this community management likely won't spend a penny after move-in. Some have serious problems. All else fades if you do not have a good residence. If you try to work things out, in can take months or longer. If you try to transfer, it is unlikely you can, partl...

oliveoliveoil52

3

November 15, 2020

I am/was a resident of this facility

The facilities are great as are the staff members. I am very happy that we can afford to live here and enjoy all of the the amenities, although COVID has reduced the number of activities and facilities that can be used. A word of caution... Although WVCCRC is non-profit, their contractors are not. Every change you make to your dwelling (except for a few included changes) costs money. If you do not use their approved contractors or appliances, WV is not responsible for any repairs or damages...

Fay

5

July 4, 2020

I visited this facility

I visited Willow Valley. It's a continuing care community, but it's not diverse. I am a white woman, but I like diversity in my life. It's all old white people, and I don't like it. They have studios there. I like it because it's somewhat in the country, and there's a level of independence there, but I don't like the weather anymore in the northeast. They offer people the opportunity to spend an overnight stay or a weekend stay. They had very few single people living there, mostly older married ...

Caring72276850

5

May 13, 2014

I visited this facility

Willow Valley Communities was one of the best around here. It was an excellent facility and very expensive. It was a huge complex with a number of new apartments and cottages, and they continued to grow. I was there a couple of times, and it was a beautiful campus. I would definitely consider this place if I could afford it.

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Services and Amenities of Willow Valley Communities in Lancaster, Pennsylvania

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