Twin Lakes Rehabilitation and Healthcare Center

spouse107

Nurses/aides do not know how to care for pulmonary and PEG fed patient. Husband was left laying flat on his back & developed pneumonia within a week, had to go to an ICU at local hospital for 2 weeks. Second time there was taken by ambulance to ER at local hospital after only 36 hours & had bad UTI with beginning of sepsis. Would not use this place if there are other options.

manbearpig

I was in this facility. It was advertized as being able to take care of wounds using a wound vac. The staff had no idea of what they were doing. I looked up the proper procedure for applying the bandage on YouTube and it only made matters worse. At that point it was decided that the pump wasn't nessesarry. My feet began to swell and my breathing got bad.I have a history of congestive heart failure. I knew what was wrong,and explained it to everybody,that would listen. I told them that I took 70mg of lasics twice a day. They give me 5mg twice a WEEK. First I was diagnosed with pnumonia, then they said my right lung was collapsing. I got so sick I demanded to be taken to a hospital. Opon arrival at the hospital I was placed in ICU for 2 weeks. A Dr. In ICU made the statement that I would have been dead after a couple more days of the care I was receiving. This place is just a place to lay and wait to die. Oh and by the way the food really sucked big time!

visitor 2017

Thr facility looks beautiful and clean. It has been updated and has a new administrator. Staff is friendly and residents look nice.

Daugherinlaw

If you have ANY other options, DO NOT put a loved one in this facility. My poor Father in Law is unable to care for himself, and apparently nobody in this facility has the time or cares to care for him either. The rooms are filthy, with syringes under the chair (for at least 6 days), I have only ever had one nurse talk to us or answer any questions about his progress. Most of the times, when visiting, the nurses are circled together talking amongst themselves. I have only seen aides doing any kind of care. It is a dark, stinky, gloomy facility, not conducive to healing or making any progress. I, unfortunately, believe my father in law will be left to die in this facility as they are NOT providing any kind of care that would make me believe that he will get any better, in fact, he has declined rapidly since arriving in the place. I would give this facility 0 stars if I could.

Concerned daughter from the south

This week, my father needed cleaned up. The other gentleman in the room said it's the 3rd time that someone had to request cleaning. Several folks were on their cell phones and didn't seem to care. Administrator has been made aware of the incidents. We'll see if they improve their services!

Loving Grandaughter

This facility has great wound care, rehab, and respiratory care. Also, a huge renovation of the building is in progress. I have no complaints with the care my grandmother is receiving.

lovebug546

My father was a resident at MVSCC. Although the satff was friendly, they were definitely understaffed. I asked the CNA how many residents she was assigned to; the answer was 17! No wonder it would take them 1/2 hour to 45 minutes to answer the callbell. The carpet smells of urine and various other bodily fluids. There isn't any heat in the residents bathrooms! Some of the meals served I wouldn't feed to my dog much less my loved one.

JACH

I BELIEVE THEY ARE UNDERSTAFF,ALTHOUGH WHAT THEY DO HAVE ARE FRIENDLY. THE ROOMS ARE DIRTY & SMELLY. AS YOU WALK DOWN THE HALL ESPECIALLY IN MELLON, THE STENCH COMING FROM THOSE ROOMS ARE SICKENING. IF YOU NEED ATTENTION, YOU DON'T RECEIVE IT UNTIL IT TOO LATE.