Centre Crest Home

Randy

My dad was at Centre Crest Home for rehab. The place has never changed. Four people have to share one bathroom. They take a half hour to show up if you set the buzzer off, but they said it's not their fault because they're understaffed. The food wasn't bad. Even if you go to their nurse's desk, they'll say, "We'll get to you, you're third in line." They were supposed to put a rubber mat down on my dad's floor. They didn't put it down one night and he slipped and fell and broke his hip. On the way to the hospital he had a massive heart attack and died. They have kids come in from schools, and they play bingo with the residents. They have entertainment and their own little church. The brand-new area they're building is probably going to be 100% different. It's a very old facility.

Visitor01

Centre Place Place was sad, dark, unclean, and had an extremely offensive odor. It was disheartening to see. They have over 200 rooms, the rooms were small, and there were no pads around my dad's bed. The overall care was bare (if not minimum). My dad fell down four times.

Todd788473

We chose Centre Crest for Mom. When mom's money runs out, it will take Medicaid. It is a larger, well-maintained facility that seems to have lots of programs. The memory care unit seems adequate, and the staff seems friendly. It is near to my hometown. They have a movie day, arts & crafts, and outside activities in spring and summer with flowers and things like that. The cost is within our price range.

Tiffany16

I would never EVER place a relative in that dump. I couldn't fathom anyone wanting to place anyone there. For one, it's overcrowded. There is just too much traffic between visitors, staff and the residents. Secondly, the facility is totally outdated. The facade is not too bad but the inside has this drab and unattractive appearance. The residents rooms are way too small and just down right ugly looking. Some residents are assigned in groups of four and there is just no room for them or anyone else to move around. One day I happened to visit this one resident in this super crammed room with the other three residents in the room. Then room reeked of urine. The room was filthy and untidy. Not only that, the man I had visited had his urinal on his night stand half filled with his own urine!!! Disgusting! The sad thing is that his CNA had entered his side of the room a few times and never made an effort to dispose of the contents in the bathroom. There was a plastic cup lying on the floor close to the entrance of this room. The same CNA had literally walked over this cup 3 times because she was too damn lazy to pick it up. I could tell you a lot more about this place but it would take me hours to disclose everything I have personally seen and heard. I will say this much, Most people I have talked to about Centre Crest are extremely dissatisfied and angry with the way things are operated. There are far better facilities in Centre County that offer better care than this filthy dump.

Caring6500

Centre Crest was a fairly clean facility and the staff were nice enough. What I don't like about this place was that they discharged my son when he was not yet ready. He still needed physical therapy at that time especially when he was coming home to a house with stairs. The social worker didn't care and what he did was to get my son out of there so that that would be available for someone else. He knew he doesn't have a job and he was intimidating us with how expensive it was to stay there.

Johnny2

I debated whether to give it a 3 or 4, above... Centre Crest is quite nice in many ways, but does have its problems. It is the County-owned nursing home (Centre County, PA), and perhaps has to be a bit more frugal than some others in the area. First impressions were that it was quite "institutional" - all straight hard-tile hallways and close-quarters, "dorm room style" living. Part of what may also make it seem uncomfortable at first is it seems that they are handed many of the most severely debilitated people, (frequently making communication with fellow residents difficult) compared to some other places that handle more people that are merely "slowing down" in life.There are a few problems - much of which seem to stem from policies dictating how nurses handle particular events... such as not taking residents to the bathroom during meals (yes, all the nurses are busy feeding those who can't feed themselves, but there must be a better way to structure this - stagger meals or something). In general, my highest concern was how long it often took to answer call bells. Often it would be answered quickly, but the person had to wait for their requested service until more nurses were available, which was fine... but other times nobody even checked for quite a while (15 min to 1/2 hour). This seems to be a problem somewhere between lack of staff and lack of structure to staff duties - such as one person designated to answer all call bells IMMEDIATELY and prioritize their need for the rest of the nurses to assist. This is NOT a lazy-nurse problem, as far as as I can see - the nurses are run off their feet most of the time. Fortunately, this wasn't an accute problem for my relative, but had ANOTHER relative of mine been in, he could not have tolerated it, as if he had angina, he would need a nitroglycerin pill THAT MINUTE to prevent it from becoming a more serious heart problem.The other major problem WE had was an issue with the staff doctor keeping our family member on a medication too long that was causing severe mental side-effects. To his credit, however, he wasn't the one who put her on it, and anyway, this is a problem we have had with MANY doctors in this area - nothing particular to this facility.Now, on the bright side... The nursing staff, busy as they are, seem terrific. Most are very attentive and caring with the residents, at least once policy and/or time available lets them. They work very hard to make people as comfortable as possible.As far as those policies I criticized, they do have an upside - such as a strict policy of no restraints on people who can't control their movement. The staff go far out of their way to pad rooms and keep an eye on such individuals. Centre Crest has a strong resident's association to watch out for each other and push for policies such as this one.The facility also tries to provide outside contact and activities for residents - a gardening club, frequent musical entertainers, field trips for those who wish, and in-house church services among them.All in all, even with my criticisms, if my relative needed another stay (was in for long term rehab / phys therapy for a stroke), I think we would pick Centre Crest again, as the nurses seem quite good despite some of the other issues.I apologise for this being so long - I'm sure I have 150 words! I hope it is not beyond what you can use. My relative was hospitalized and in re-hab a total of five months last year, three of which were in Centre Crest, so we got to know the place pretty well. I hope this is of use to you.