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Highland House
2201 NW HIGHLAND AVENUE, Grants Pass, OR 97526
Featured Resident Review
4
|
January 8, 2018
I had reservations about my daughter being in a nursing home but since there I have found everyone there to be extremely supportive and a pleasure to work with. It's a very relaxing environment and the cna's have done a great job of making sure she recovers and has what she needs. The administrators there I think have gone overboard to help in transitions by making phone calls, and talking with me to help in anyway they can. The physical therapy she was there for was great and she is walking better than she was.
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About Highland House in Grants Pass, Oregon
Highland House is a Senior Living provider in Grants Pass, Oregon that offers residents Nursing Homes services. Contact Highland House for more details on services and rates.
Reviews of Highland House in Grants Pass, Oregon
1.8
(12 reviews)
Facility
2.2
Staff
2.8
Food
1.8
Activities
3.0
Value
2.3
Concerns
1
|
December 18, 2024
Horrible the rooms are running down no rails on the beds. Bathrooms smell like mold and urine. Food if you call it that was atrocious!! DON'T NOT KEAVE YOUR LOVED ONES THERE.
Mama Bear
3
|
March 22, 2024
The rooms are a bit run down but very clean. The food is not great. The staff is very kind and responsive when asked to help with something. My husband has been a resident there for the past six weeks.
LilyBlue
1
|
August 3, 2022
Items that he had when my friend was admitted have disappeared and they have made no offer to locate or replace. This is outright theft.
Angry Widow
1
|
September 15, 2020
My husband was admitted, under hospice care, on July 24th. He died July 30th. I WOULDN'T TAKE A DOG HERE!! Staff I met seemed to care ... but they appeared to be woefully under-staffed. The facility is in such a run-down condition ... not like it used to be. Due to Covid restrictions, I was not allowed to visit him the first 2 days - - they were "revising the visitor policy". Had to wait until Monday to see if and when I could visit him. When I went in on Monday, (outside temps were runnin...
shaina_dean
1
|
May 21, 2020
If you love your family, DO NOT take them to this facility. I work for a fellow hospital and was less than impressed with the communication and abilities of (or lack thereof) the staff. I called diligently every day to make contact with the nurse that was taking care of my aunt, I would be transferred to lines that were seemingly unattended and never answered. I even called to the administrators in order to get some sort of information relayed back me as promised, and still nothing. 5 different ...
emccally
4
|
January 8, 2018
I had reservations about my daughter being in a nursing home but since there I have found everyone there to be extremely supportive and a pleasure to work with. It's a very relaxing environment and the cna's have done a great job of making sure she recovers and has what she needs. The administrators there I think have gone overboard to help in transitions by making phone calls, and talking with me to help in anyway they can. The physical therapy she was there for was great and she is walking b...
IBSherry
2
|
January 13, 2017
We had to place our 95 year old Aunt M. in this facility thinking we had one of the better 'homes' in the area. WE DIDN'T!!! I feel so awful that we had her here as long as we did. She was routinely ignored. Lost weight even when we said she needs help eating and can't feed herself. Her medications got mixed up from what she had been taking. I went in there twice and it was FREEZING! I went out and bought warmer blankets and jackets for her. Then they finally fixed the heater.I would not r...
Atheart
1
|
November 19, 2016
The care or the lack of is horrific. This place is surprisingly still open! The smell of urine/feces is so overwhelming. I observed how long lights were on for patient help, way to long. (I understand the fall rate is out of control.) They leave the elderly on toilets for far too long. Which Inturn causes falls. Staff walks right by patients asking for help not even to acknowledge them. You can't get ANY help from the front desk, they avoid any eye contact, when asked anything, they don't have a...
Spevi
1
|
March 7, 2016
Our mother was transferred from the hospital to Highland House for the physical therapy. I asked the nurse to put an alarm on my mother or her bed because she was wanting to get up, they didn't and she fell. Food was horrible so we often brought her outside food. Physical therapy for the 10 days we were there and the main reason we went was non existent. Some days they didn't come, others were just for a few minutes. Only one day that I was aware of did they actually take her to the therapy room...
Caring0982
1
|
July 11, 2013
My dad stayed in Highland House for a short time. It was recommended by a nurse from the hospital. They were shorthanded and they don't seem to have much specialized care. The food is terrible. It was just not good and I wouldn't recommend it. They need more people to work there.
lovemymom1
2
|
October 13, 2012
My mother was placed in this facility after receiving back surgery,she was not happy there and I was nery unhappy with the care she received,they where very unatentive to her needs and they did a poor job.
LuvMyMum
4
|
November 18, 2011
After my 87 year old Mother broke her shoulder in a late evening bathroom runin which she fell. Her Doctor ordered two to six weeks of in house rehabilitation and gave us two choices covered by her health insurance in our local area. We chose Highland House as others we know have stayed there.Highland House located in North Grants Pass is a unique long or short stay assisted living facility and rehabilitation center having both private and shared rooms. Two lovely apartment type rooms are availa...
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Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
2.0
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