Ignite Medical Resort OKC

ronaldrex

Ignite medical resorts is a horrible place to leave your loved ones in the care of. My Dad just recently passed away with no warning or communications with our family that he needed to be transferred to a hospital. Obviously he sat in that place suffering. Once we came to see my Dad after he passed away there was No expressions of condolences towards us by anyone in administration or anyone on the staff. We had to go hunt a nurse down to find out what happened.

Jwashburn1234

They did wonders for me! Everyone in this place is nice. Regan, Bev, Whitney, Cassandra, Madison, and Tina were great.

Rebekah4Ruby

There has been clear lacking in communication and care at this facility. It is even questionable if they have even provided the correct rehabilitation treatment for my 96 year old grandmother. She was improving post op, then had a fall on a Friday, supposedly was not even properly communicated and only did an X-ray which is not detailed or accurate enough imaging after a fall! Her ortho was not contacted either. She has now since me having a fit about the lack of care and concern been back to th...

CB0120

My mother is in Ignite Medical Resort OKC. Our overall experience has been very good. They have very caring staff. They have an activities director. They have a patient liaison, who is there to assist with any problems you have. All the nursing assistants have been very nice and caring. The facilities are very clean, and my mother likes it. The room is quiet. She doesn't hear a lot of outside noise. She's there for rehab. They have activities. She just got there last week with COVID, so she's b...

Dawn Jackie

Really nice facility! Mom loved their Andago machine. Therapy AMAZING! My Mom discharged back to her ALF and the wound that wasn't healing with them, healed with Ignite. Thank you so incredibly much for taking such amazing care of her. The whole process was perfect and really appreciate all the managers. I always felt welcome to come up and see my Mom and wants to go back. Only complaint is they need to have long term care. Also huge thanks to Matthew who brought my Mom a wall charger and m...

tgodwin

Enjoyed my stay here, the staff was excellent, Hollie was really nice. I enjoyed the activities girl stopping by multiple times to talk to me and the games she had upstairs. Also really enjoyed playing games with speech therapy. The staff here is really friendly.

Maverick85

My Grandma admitted to Ignite Medical in OKC from Baptist. The staff was absolutely amazing! Did everything go perfect? Of course not but their hospitality team and managers listened to every concern and immediately addressed my worries. I would never send a family member anywhere else. Food was great and the staff truly cared for my Grandma. I hope she never has to go back to the hospital but if she does she will go to Ignite after to get stronger. Amazing therapy team as well.

Minimal Care

Ignite Medical Resort has some nice staff. However, the primary nurse my loved one had did the minimal to care for my relative. It seemed staff at the nursing station were not attentive unless family asked for help. In other words, if our relative asked, they would not assist as readily as they could. The physician did not notice or address some significant medical issues even after sharing our concerns. My family member ended up getting too dehydrated to benefit from rehab and became very week....

finewine

BEWARE BEWARE My wife was an inmate at this facility for about 6 weeks. The care is mediocre at best. At night and on weekends it is non existent. I spent a night trying to sleep in a chair to see what it was like. Sleep is impossible! the staff yells at each other in the hall. Call lights are ignored because the staff is at the Nurses Station eating. I was told that my insurance was paying the TOTAL BILL.

Clynn000

This fine RESORT just about killed my grandmother. She was discharged for not making any therapy progress. From ignite we took her to the ER & turns out she’s septic. She fell out of bed a few nights ago. They didn’t send her to get evaluated. Didn’t even call until the next day. Read the reviews, they’re true. I wouldn’t even put a dog in this facility. She’s been there for weeks to rehabilitate. Another week & she would have been dead to due negligence! Instead of saying the patient refuses an...

GabiG

My husband could not eat most of the meals. How is he to recuperate and gain strength to come home without edible food? The doctor comes once a week and is reluctant to order the tests necessary so EMSA must take him to the emergency room where he was readmitted to the hospital for necessary procedures. Think twice!

concernedgrandaughter21

We got my grandmother out of this facility today. Enough was just finally enough. She broke her hip last week and was sent to this rehab facility to do some PT and get her walking. My mother and aunt stayed with her every night, and it's a good thing they did because the level of care is severly lacking here. Don't get me wrong we experienced nice nurses and caring staff, but unfotunately all those who couldn't take the time to do their jobs over shadowed the few. The final straw was my grandmot...

Kim 0001

It would be difficult to overstate our disappointment in this facility. My mother was admitted last week and had the following experience: 1) Was ignored for approximately 3 hours from the time she was taken to her room. 2) Was not provided lunch during her first day. 3) Dinner that night was to be Chicken Cordon Bleu - my mother waited a long time for it to arrive and when it did, it was 2 pieces of dry bread and a slice of ham. 4) The person who finally delivered lunch was covered in dirt...

DDuer

For the most part our experience was a good experience. The rooms are large which makes it easier for the patients to get around whether in a wheelchair or using a walker. Jawaun was especially helpful at navigating us to the right people when we needed something. She would answer what questions we had and if she didn't have the answer she found the right person for us to talk to. She returned calls and such in a reasonably timely matter considering how busy she was. The nurses were very nic...

LLogan13

My mom was a patient while they had a Covid outbreak and she contracted the virus. I pulled her out because I wasn't confident in the care she was getting and now they're sending her a bill.

Love2Cook405

I am 76 and had severe Covid-19 - was in ICU and on a vent for 2 1/2 weeks at Baptist. After over three weeks at Baptist I was transferred to Parcway for rehab and spent 7 weeks there learning how to walk and care for myself. While the food was OK and most of the staff attentive I would not have been able to return home and continue to regain my strength if it had not been for the excellent rehab staff members - Crys L. in rehab and all of the others who helped me walk again. My gratitude to ...

jkneal

Like other reviews, the outside and early contact with facility was great and then within 24 hours the true colors of the facility was apparent. Yes there are a few good things (fresh & variety of meal choices, the physical therapists, cleaning crew and few and I mean few med staff) but these few things are completely overshadowed by all the other issues (too many to list but at the top of list is the dr on staff - unprofessional, rude, lacks empathy and has very little concern for patients)!

Provider Response

rkflesher

I have had a friend and relative in parkway. Currently my sister is receiving physical therapy due to double amputation. She's been in the facility since October 2016 and has received excellent care. I visit my sister regularly and have only witnessed kind, caring, compassionate workers. My friend had the same experience as I often visited with her all day long. I would certainly recommend Parkview to any of my friends and relatives.

Wendy758888

My father is in Parcway because he fell and broke two ribs. The place itself is nice. I have a few issues with the staff, and I do not care for their doctor. The rooms are nice. The food is good. You have a menu to pick from with a great variety. What I like best about it is that it is very close to where I am.