Bellevue Health & Rehabilitation Center

Boomer Sooner123

In regards to Bellevue Health @ Rehabilation :I’m a former patient the care that I received while I was there I will grade the facility with an A+ rating . The nursing and staff were of very Professional

DebbieMc

Mom was in pretty bad shape upon arrival. She could not stand alone due to inadequate care at a prior rehabilitation facility. We were told at Bellevue "We will get her back to her condition prior to her surgery". The building is an older building, but the staff inside was golden. As soon as mom pressed the call light, they were there within 30 seconds. (they have what I call "hall monitors" sitting in the hallway, just watching call lights and they immediately jumped when she called). Mom had incontinence the first few days. It can be humiliating for the patient, but the staff was kind, and assured her 'it's ok! We are here to help you! Call on us anytime!' The staff was encouraging, but not pushing beyond her limits. The administrator, Heather, made rounds every morning to check on the patients. Mom became stronger and stronger, emotionally and physically, under the care at Bellevue. Mom did not participate in the structured activities, as therapy wore her out! She was aware of activities offered, but chose to rest when she could. The food was ok. The portions were large, and nutritious. Her main complaint was "so much turkey is served, and no fresh fruit". But, that was minor compared to the care she received. (We brought her food from outside on occasion and the staff welcomed the fact she had an appetite!) After 6 weeks, she was able to walk with a walker, quite a distance, and completed all the goals the therapists set for her. Laundry service is part of the package, which I gladly accepted, so I didn't have to do it 2-3 times a week. After returning to her home, she is continuing to do the exercises she learned at Bellevue, to keep getting stronger. After so many horrific stories concerning nursing facilities, this was a breath of fresh air. I could rest assured mom was getting top notch care. I didn't have to be there every day to check on her. I am so thankful for Bellevue, their administrative staff, their nurses, their therapists, their support staff, everyone you come in contact with has a smile. You can tell they truly enjoy serving others.

Bob Carter

My Mother-in Law and my Brother-in-Law were both residents at Bellevue Health & Rehabilitation. My Mother-in-Law was a resident for over five years due to a massive stroke and my Brother-in-Law for over 2 years due to advanced COPD. In all categories, Bellevue was excellent. The staff was attentive, They handled all medication issues from ordering to administering. The food was exceptional. The food staff was available to prepare special meals when needed. The staff at Bellevue was outstanding. In fact, my wife pays frequent visits to Bellevue to visit with the personnel who cared for both members of our family.

nggieboo

I went to visit my mom, the food was the first issue. Everything on her plate was over cooked, and cold. The kitchen staff didn't speak a lick of english. And all had terrible attitudes when asked anything. The nurse on duty at the time was inexperienced. She couldn't tell me what the meditation she was giving my mom was used for. The Cna's we're very nice, she adored them. The facility is average. If the food was better, and the charge nurse was helpful ratings would go up.

jan34874

My favorite person was Raul. He treats patients like queens! He’s been here for 32 years. He loves what he does and has helped me so much.

Carly

I visited Bellevue Long-Term Care. The layout and the appearance were very nice. The place was friendly and warm. The person who helped me was very nice. The residents had a nice lunch when I was there. The demeanor of the residents seemed happy.

Loretta154802

My loved one kept getting urinary tract infections at Bellevue and had to be on one antibiotic after another. He stayed there for two or three weeks. I complained about a loose tile on the floor, and they fixed it.

Sharon605204

My father-in-law was in Bellevue Health & Rehab Center. It was wonderful and helped him with his needs. The caregiving was good and came highly recommended from other people. The grounds were very nice and the location was very easy to access. The pricing was reasonable. We had a great experience there.

LAF85

My grandmother had stayed at Bellevue after a surgery and had a great experience. We would definitely recommend! The was beautiful and clean. When ever she was in need of anything she said that she never felt that she really had to wait long at all! The staff was always kind and warm and would come any check to see if there was anything extra that she needed. I think she felt a little waited on!

KateP

My mother had a wonderful experience at Bellevue. We chose this facility after our mother had an illness that resulted in a surgery. She didn't bounce back from that surgery very quickly and ended up needing physical therapy and skilled care which was a whole new world for us! We were nervous but the minute my mom entered the doors she was greeted, shown her (very nice) room, and then quickly asked about dietary needs and preferences. She ended up spending about a month here, which included Thanksgiving day. The facility had a nice dinner for the residents but we chose to also bring her some food from our meal---all in all, the staff helped my mother have a good holiday despite the circumstances. I would highly recommend this Rehab center and my mother certainly does! She hasn't stopped talking about it yet.

PamelaMc

I'm really surprised by the negative reviews of this place. I visited a relative here, and he was happy and healthy and the staff were very friendly. The facilities also seemed very clean.

tmbaum

This place is wonderful. It is family owned and there is always an owner on site, 24 hours a day. The nursing and therapy staff are very knowledgeable and show genuine compassion to their residents. The building is always clean and smells nice. I would strongly recommend this place to anyone looking for a place for their loved one.

Jcobb

My friend was a patient and she had a good experience. She had her own room and we could visit her anytime. We had supper with her one night, the staff checked on her while we were there. The place smelled good and we felt comfortable that she was there. She got therapy until she could walk and could go home. I would go to Bellevue if I needed to and recommend them. I also liked that they have are family owned, and they checked on my friend when she was there.

Sofia L.

I transferred my mother out of this facility after 48 hours. To say the staff is rude and incompetent would be the understatement of this century. Medication errors, (ordered a blood pressure pill in error then screamed in her face to "calm down" when she refused it) lazy nurses and aids, (I challenge you to catch one not sitting and eating or sitting and playing on their cell phone) and the smell (not sure which is worse, the feces or the mildew) are just the tip of the iceberg. Avoid this place like the plague!

RIH momma

My mom got there September 8th 2015. with a fracture in her ankle. I had to make funeral arrangements today. They did not turn my mother and she developed a red spot they called it. Stage 4 Mrsa was what it was. They failed to mention she had been starving, malnutrition and has been aspirating for over two weeks and her lungs where completely for of pneumonia. I meet with the so called updating team on Thursday got a report that she was making improvements. My mother had never been sick a day in her life, never smoked or drank one drop. They even called me bc mom wouldn't drink caffin. Why they asked I responded the doctor told her it wasn't good for her 20 years ago.t They accidentally gave her a shot of hallidol that made her so lethargic. When I questioned them the answer was it won't hurt her it will where off in three days. The staff seems more interested in caring a TV remote to each person's room so they can change the channel and keep up with the football games. If given a chance don't use the facility and if so bring in your own doctor. For the record I asked to speak and meet Doctor Frank . I truly don't know if he really ever exsisted. I hope she comes back as a guardian angel and spends time there helping those that cannot help themself. I sent my mom to the chamber's if he'll. I hope this helps save someone's life. Thank you, SB

foxpaux

I'm in Bellvue right now. My 1st night here I was given Stewed Tomatoes for supper. I told the nurse and kitchen I was Allergic to tomatoes. They said they didn't get a list of allergies. Ordered Chef Salad no tomatoes day 3. Arrived with tomatoes. Brought it to Dieticians attention. She said "made in advance". I said"don't serve". Day 8: ordered Chef Salad, No Tomatoes, before making ahead of time. SALAD ARRIVED WITH TOMATOES AND TOMATO SEEDS. Charge nurse attempted to tell me "it's not tomatoes it's cabbage", (oh okay). I told her to get dietician now. 3 times tomatoes, still deathly allergic! Nurse came back to take the tomatoes to Dietician. I told her No. Not leaving my room. Wonder when they'll ask me to leave? Calling my surgeon tomorrow to get the hell out of here.

Caring106858150

I am fairly happy with Bellevue at the current moment, mom has only been there a little over a month, and so far so good. She is bedridden and needed 24hr care. They had long term care, and it would work into the budget so that’s where she stayed.

respect

I have never in my life seen such cold heartless staff. Storm caused lights to go out call lights did not work no flash lights offered to residents, staff did not come around to room more often due to power outage. Poor attitude aide slammed door when asked a question very unproffesional. HATE THIS PLACE!!

Caring0680

The location of Bellevue Health & Rehabilitation Center was near our house. The rooms were not the best and the maintainance was not very good. There was an electrical problem and it was not repaired until we were about to leave. With the exception fo the therapists, everyone was good. They had crafts, church service and entertainment came in, etc. They needed to update the rooms and made sure everything worked properly as well as there was enough space for two people. The room was just too small that there was not enough room for the equipments of two residents.

Alexandrea56

Bellevue was an amazing facility overall. I was treated incredibly well by the majority of the staff. I lived in a private room for four months during my recovery from a major climbing accident. Although I was not the normal patient because I was the youngest patient by 30 years, I required the same types of care. I was administered medications, aided in bathing and most personal care actions, fed, and retaught to walk by their physical therapy staff. The facility was kept very clean, the. Food was actually pretty good and they made activities available to keep the patients entertained. There were a few instances where I had issues with specific personnel or equipment. The administration in charge was very accessible and extremely helpful. They rectified any and all issues I had in a timely manner. The bed was very comfortable and a second bed was provided for my family that wanted to stay there with me. There were several lovely interior courtyards easily accessible to the patients. Meals could be taken in room or in the cafeteria. Snacks were provided throughout the day by request and a nutritionist checked with each patient to ensure their nutritional needs were taken care of.

Skilledisalooseterm!

On the first day my mother was there, they left her on the toilet and didn't bother to come back and get her, so having had a stroke and paralyzed on one side she tried to reach her wheelchair and fell. They wouldn't call 911 they were too busy covering up their mistake!