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Featured Resident Review
4
|
October 15, 2022
I have moved into Richmond Heights Place. It's clean and nice, there's no problem with it. The staff is okay. The ones I come in contact with have been very nice. The only problem I have, as with every assisted living nursing care, is that there are not enough people. One of the bad things is that your care has been cut in half. The room is okay, it's L-shaped. At one end of the room is the bed and table, and there's also another table at the right-side area. On the other side, there's a couch, a TV, a table, and a bookcase. I have my dresser from my home and a nice closet. They have a beauty salon and other amenities. I have not gone to the gym because I have been having care in my room. They have movies and people that do different things, and they have bingo. They clean the room once a week and they shower you sometimes too. There's not enough staff. The value for money is okay, but I think all nursing homes are expensive. The food is okay. I'm not thrilled with the food, it's not bad, but it's not great.
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About Richmond Heights Senior Living in Richmond Heights, Ohio
There are 5 Cottages. SNF holds 60 ALF holds 52 ALF Memory Care holds 43 The entire campus has been remodeled. All rooms are single rooms with everyone having their own bathroom and shower in room. We offer cardiac care, after-surgery care, ortho care, trach care, peritoneal dialysis, iv therapy, diabetes management and much more. One of our memory care cottages is female-only. We pride ourselves on our commitment to personalized care. Our team takes the time to get to know each patient on an individual level and build strong relationships. This assists with helping each resident to get the individual needs, which can result in better outcomes and a higher quality of life. To learn more about this provider’s license and review other available state reports, please visit: Ohio Department of Health Long-Term Care Provider Search
Reviews of Richmond Heights Senior Living in Richmond Heights, Ohio
4.1
(19 reviews)
Facility
4.2
Staff
4.3
Food
2.7
Activities
2.5
Value
2.4
S Reichert
1
|
August 11, 2024
Never fixed anything that broke,toilet,lights,emergency button. We finally brought light bulbs! 3 new owners in the time my mom was there. So many promises that didn't happen. Laundry and cleaning...forget it! We brought her laundry home and cleaned. One worker to 10-12 people. No night nurse on duty. Mediocre at best. My mom passed and I have a credit for almost $200 that I can't seem to get. Was told weeks ago it was in the mail...it doesn't take a month! No activities or bus trips like the f...
Nickie
5
|
October 4, 2023
Richmond Heights Place was new, it's clean, and it's a lovely area. The staff there was very accommodating, full of information, and very helpful. I spoke with the cook and they were very proud of their food service. They have social activities with the residents, but there is no swimming pool, gym, or any of those kinds of things. The dining was very nice and they had a courtyard. The grounds were beautiful. The cleanliness was excellent. There was fast food available close by, and there was a ...
Vivian
4
|
May 20, 2023
We toured Richmond Heights Place. It's beautiful and nice. It was quiet, which was kind of striking to me. I didn't see a lot of people sitting around even though we went around 6:00 in the evening. So I was kind of surprised I didn't see seniors sitting out, eating, or anything like that, but the place was clean and well-lit. The people we saw seemed very friendly. The staff who assisted me was delightful. The dining area was clean. It seemed like there were a lot of activities like day trips. ...
Carlton
5
|
April 23, 2023
I toured the Richmond Heights Place. The rooms were nice. They were really, really gorgeous, and I enjoyed them. I enjoyed going there. It was a good tour. They have different cottages, and it's like a little neighborhood. What we saw was nice common areas, and it looked like they have some outside garden activities. They have access to the outside and that kind of thing. It was very nice. They took us to a couple of different suites, and they were nicely carpeted. It seemed like they had decent...
Anita
5
|
March 10, 2023
The staff at Richmond Heights Place was lovely. They greeted me in the lobby and asked me who I wanted to see, and then asked me to have a seat. The atmosphere of the place was so beautiful, just sitting in the lobby and looking out the window. One side of it was closed in like a patio. When I started the tour, I saw the entire facility and it was beautiful. The only thing about it was I would have to supply my furniture. I saw the residents doing crafts and some were playing bingo. And when it ...
Reviewer#DT1010
4
|
October 15, 2022
I have moved into Richmond Heights Place. It's clean and nice, there's no problem with it. The staff is okay. The ones I come in contact with have been very nice. The only problem I have, as with every assisted living nursing care, is that there are not enough people. One of the bad things is that your care has been cut in half. The room is okay, it's L-shaped. At one end of the room is the bed and table, and there's also another table at the right-side area. On the other side, there's a couch...
ReviewerRD#04092022p
4
|
April 17, 2022
I toured Richmond Heights Place. The rooms are basically like studio apartments. They all had their own shower and bathroom. They were okay. The upkeep seemed well taken care of. Each cottage has two floors. The community areas are on the first floor, the apartments are on the second floor and there's an elevator. They had activities. The staff seemed to be good. Each apartment had its own shower area, and each apartment also had a mini-fridge and a microwave, which I like. They also had a lowe...
Darlene
5
|
December 30, 2021
I went to Richmond Heights Place and looked at their independent living and assisted living. It was excellent. I liked everything I saw. I liked the cleanliness, the friendliness of the people who worked there, plus the residents were friendly,, too. They were obviously very happy and I liked the fact that the meals were included, and the size of the rooms. The layout was also nice. It was open, the public areas were nicely laid out, as well as the residents' personal space. There was plenty of...
Provider Response
Hazel
4
|
August 22, 2021
I did a tour of Richmond Heights Place. I like the area that it's located in because it has shops and different things nearby. Even though the meals are provided, if they want to order pizza and not go to dinner, they can do that. Right there in the area, it's conveniently located to a lot of extras. Plus, the site was very, very beautiful. You could just feel good, and you can just feel the energy from the nature and surroundings. It was beautiful outside. The greenery was really nice; it is a ...
Provider Response
Briant
5
|
August 10, 2021
The tour I had with Richmond Heights Place was very good. The person took me on the tour, showed me the available apartments, and answered all my questions. She was very helpful and it was a very nice place to visit. The apartments were very nice too and I think they're mostly studio apartments. It just had a very nice atmosphere. It was very scenic because it sits off the main road. So, there's a lot of benches where you can go and sit out while enjoying nature. There were lots of trees, plants...
Provider Response
Dee
1
|
August 8, 2021
A facility that I would give a very poor rating to is Richmond Heights Place. When they toured me and walked me past staff areas in one office behind the trash can with blood splattered on the wall. It was very dirty, and unkempt. When they walked me towards the dining room, it smelled so bad I had to cover my nose. Everything else looked nice, but I thought if they're letting me see areas so visible that are so slovenly kept, that I would not trust the care of my loved one with them. And when I...
Provider Response
Suzanne
5
|
August 6, 2021
We chose Richmond Heights Place for my mother because of the price, and they're remodelling the building that she's going into. I would rate them highly because they're caring and also for the cleanliness of the place. The staff seemed to be very attentive, helpful, and friendly. They've completely remodelled the whole building, and the rooms are spacious. They have a salon. All the meals are included, and they also have housekeeping and laundry service.
Provider Response
Jo
4
|
July 12, 2021
My aunt will be moving into Richmond Heights Place. I went there twice. They're very helpful, very pleasant, and very informative. They showed me the dining room, the places people went to get together and talk, and three different apartments. It was very good. They had a lot of different rooms where they can be outside but in a screened-in area, so there were no bugs. It was very nice and everything looked great. She's going to be tested on Tuesday to see what level of healthcare they feel that...
Provider Response
Tracy
5
|
July 8, 2021
Richmond Heights Place looked clean, and the staff was very friendly. We were able to walk around, while some of the other facilities we could only do a virtual tour. So getting to look around and walk around really helped us make our decision. They gave us a snack when we left. They have daily activities. The rooms were very clean, nice, and big compared to some of the other ones we saw. It had more like a homey feeling. They were more like apartments than rooms.
Provider Response
Helen
4
|
June 25, 2021
The person I met with during my visit was very thorough, very professional, and patient, and she answered all of my questions. I do believe Richmond Heights Place is a nice facility. I like the appearance of the building. The outside was very well manicured. The building itself is modern, and the inside was clean and well maintained. It has a lot of curb appeal; it's a very modern facility.
Provider Response
Barbara
5
|
March 18, 2021
So far my husband is doing very well at Richmond Heights Place. He seems to be getting all that he needs, as far as therapy and going to his doctors goes. So far he has no complaints about the food or the rudeness of the staff. The people I've met have all been very nice, courteous, and whatnot. They said they do offer activities, and they have a schedule that's posted, but he hasn't said anything about taking part in anything. He has a refrigerator and a microwave. He can have whatever he wants...
Provider Response
Sophronia
4
|
March 5, 2021
We went to Richmond Heights Place a couple of years ago. We liked it. It is convenient to my brother where he lives in Richmond Heights, and my niece who lives in South Euclid. The person who gave the tour was nice, gave us information, brochure, and took us on a tour. The room was clean, nice, and didn't have an odor. My mother wasn't quite set on it at that time because she wanted a 1-bedroom with a living room and dining room, or a living room and a kitchen. The living atmosphere was very nic...
Provider Response
Annette22
4
|
February 29, 2016
We liked it and, if we choose to move forward, that’s the facility we would probably move my mom in. They had daily activities that vary from dance and crafts; they had a lot of different activities. She would have her own apartment. They share bathrooms, but you have a choice. You can have your own individual apartment, or she can have a shared bathroom. It’s nice and you could bring your own furniture. We liked the facility. It’s very clean, the staff was really friendly, and it’s very secure....
Shannon9
5
|
March 23, 2015
I visited and I was very impressed by the facility -- the assisted living part and the nursing home part. The whole area was a beautiful place for senior citizens to live. The little quarters were large enough for the residents. It was accommodative and safe.
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Services and Amenities of Richmond Heights Senior Living in Richmond Heights, Ohio
Pets
- Pets
Financing & Payment Options
- Rent And Care Fees
Additional Amenity Information
- Special Comment: Our community is committed to kindness; it is a deep part of our company philosophy. We put the care of our residents above everything else and our staff is deeply invested in providing outstanding service.
- State Licenses: 2535N
State Licenses
State License: 2535N
Costs for Richmond Heights Senior Living in Richmond Heights, Ohio
Memory Care
$4,800
Starting Price
Assisted Living
$4,800
Starting Price
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