Guilford Health Care Center

Ramelo

Guilford Health Care Center is horrible. All of the staff are horrible. They always got COVID going on in there. The food is nasty-looking. I have to buy food from the outside for my mother to eat it. All they do is watch television. They're always stuck in their room. They have no activities. They got something, but not for her. They keep her in the bed or they roll her in a TV room. That's it. It's also overpriced. They need to shut that place down. Whoever is running that ship over there needs to be fired and they need to find a whole new staff because these folks are horrible. They care about nothing about the people. All they care about is getting their paycheck.

SJ54

My sister has been at this facility for about 2 weeks. She has called me on at least two occasions in tears because of the poor care she is receiving. No one checks on them, the call bell is ignored. There are no activities, are you kidding? Today she never saw anyone until 5 pm and that was kitchen staff. No nursing staff checked on her at all, yet when I called and spoke to a nurse she told me that my sister was fine, no complaints, issues or fever. How would she know if she never went in the room?? The food is disgusting. They don't get a choice. Who in their right mind serves senior citizens with mobility issues saurkraut? Nurses aides up and down the hallways at night banging doors, in patient rooms going through drawers and closets. Other staff members using loud foul language in the hallways...........Twice now my sister has said she is in hell. The only person she trusts is her rehab tech and one or two aids. I've talked to the nurses and told them I am worried that my sister is getting another UTI infection that caused her to have sepsis. She's having the same symptoms, yet they have failed to get her a urine test and don't seem to care. I'd stay clear of this place at all cost. Unfortunately my sister didn't have a choice.

Milly Mo

This is the ONLY place residents receive more than 2 days of rehab. My loved one was back on her feet in no time. Staff was stretched but took care of my loved one's needs.

phillip cobb

thy did not washed her for 7 months, her feet was infected, they never treated her feet and when she was discharged 90% ofvher clothes was missing, guilford health center is over price!

Guardian in Greensboro

Guilford Health Care Center was our first experience with Rehab Centers. My sister needed rehab therapy after a terrible fall. As her guardian, I needed to choose from a list of rehab centers that were Medicare approved and that worked with the Cone Health System in Greensboro. We popped in for a tour, without any notice to the staff. The facility was clean, did not smell, the staff appeared to be happy in their work and the residents / patients were not parked in the hallway forgotten. We were told that my sister, who has Down's Syndrome, could be treated there with no issues. We had exceptional service - literally from admission to discharge. The staff treated my sister with dignity and respect, keeping in mind her reduced capacity during her recovery. The staff went out of their way to ensure her safety and well being. They found unique ways to increase her healing and rebuilding her life skills. The staff were tremendously gracious and sincerely loving towards my sister. The meals were not typical "nursing home" foods. They smelled good, many items to choose from and a few "off menu choices" if you did not like the main features. The dining staff new my sister's name, her likes and dislikes and did everything they could do to accommodate her preferences. The housekeeping staff were friendly and did a fantastic job of keeping the center clean and spotless! The PT, OT and Speech Therapy staff were wonderful, kind and went above and beyond in my sister's therapy. Every staff member at GHCC that came in contact with my sister greeted her by her name, asked her how she was doing and most gave her hugs. There were activities that included musicians, bingo, spiritual services, etc. All I can say is that we had a wonderful experience and would recommend this facility.

Sheila

We went on a Saturday unannounced to Guilford Health Care Center. The people were very friendly and gave us a tour of the whole place. It was very clean, all the residents seemed to be happy, and there were a bunch of them out on the porch, talking, and having a nice time. They had menus posted up on the wall for what they were going to have for lunch and dinner, and the menu seemed very nice. They explained everything to us, they were very kind, and we really liked it. They have a long-term section and a rehab section. They have a nice rehab room with a bunch of equipment. They showed us a lot of different kinds of room, and there's lots of halls for everyone to walk down. They also have a porch outside for everyone to sit on.