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(800) 558-0653

Friends Homes

925 New Garden Rd, Greensboro, NC 27410

(800) 558-0653 (Caring Family Advisor™)

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3.9

(12 reviews)

Care Offered: Nursing Homes, Continuing Care Communities, and Independent Living
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About Friends Homes in Greensboro, North Carolina

Refund Plan: Refund declines over 8 years. Rentals also available. Assisted Living and Nursing Care on Fee-For-Service basis.

Map of Friends Homes

Medicare

  • Health

    5.0

  • Overall

    5.0

  • Quality

    4.0

  • Staff

    3.0

Medicare Provider Number: 345148
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

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Reviews of Friends Homes in Greensboro, North Carolina

3.9

(12 reviews)

  • Facility

    4.3

  • Staff

    4.5

  • Food

    3.6

  • Activities

    3.3

  • Value

    3.0

Laura

5

August 15, 2024

I am a friend or relative of a current/past resident

My mother stayed at Friends Homes. It was a great place. They were very kind. The staff got to know my mom until the end. I knew there was a problem, and I called to have a welfare check. I called the nurse that we had been working with, and she didn't go check on my mom. As it turned out, my mom had fallen. She couldn't get up, but she waited until she heard other people in the hall going to dinner. She just yelled until somebody responded, so I don't know how long she was on the ground. She then went to the hospital and we discovered that she most likely had lung cancer. And I think that's not their fault at all. But other than that, the staff was fabulous. My mom said she didn't have to cook the food, so it was great for her. My mom was a difficult person, but she was reasonably happy there, which for her was probably as happy as she had been anywhere. Every other staff member was phenomenal. The facility was very nice. It's a very well-established home. They have anything that you could want. They had fabulous activities. The price was very reasonable for what she got.

Melinda

5

July 5, 2023

I visited this facility

We're very attracted to Friends Homes, because of the ambiance and philosophy in Greensboro, North Carolina. Also, it's a lot more affordable. It's got efficiency apartments as well as a one-bedroom, two- bedroom, and three bedrooms. They've got two campuses. They have four restaurants and they have shuttle buses that will take you to wherever you want to go so you don't have to have a car when you retire there. They're just delightful. The apartments were furnished with everything except your furniture. It's got appliances and carpeting. They've probably got a dozen different floor plans. So, they have a lot more variety. They have a fully furnished kitchen and laundry room. The food was good. The lady that gave me the tour has been very helpful. She called a few days ago to see if we were still interested.

family member who is here

1

June 22, 2023

Other

My mother moved into Friends Home because she liked that she would have access to all levels of care. Now she has injured herself and needs a bed at Whittier for short term rehab and we were told none are available. This is because they have changed all the beds at Friends West to Private Pay and there are no longer enoughmedicare compliant beds for residents.. I am very, very disappointed.

Yendor

2

October 14, 2022

I am/was a resident of this facility

Since management changed from Quakerly influenced to BriteSpire, formerly PHI, quality of life and services have declined drastically. At West, our dining room has been relocated to Guilford campus a mile away. We now have a cold simulated 5 Star restaurant with a waiting lounge and maitre D serving the cheapest vegetables available and fake meats. Sandwiches have also been moved to the Guilford campus. For the dining room or a sandwich, you go in rain, cold or snow to Guilford. Very inconvenient for handicapped residents with walkers or scooters. It is more a commercial apartment enterprise versus an elderly retirement home concerned with the needs of the elderly and handicapped,

Sheri

5

May 11, 2021

I visited this facility

My father and I took a tour of Friends Homes at Guilford two years ago. The place takes up quite a few blocks, so it's very big. The staff was very professional. It's a very expensive place. They've got their marketing down pretty well, but it's not affordable. We thought the food was good. The facility was very nice and newly remodeled, and it looked like it was very up-to-date as far as the decor. It didn't look old-fashioned. It looked like it was keeping up with the times. It had a nice library, beautiful grounds, and the apartments themselves were very nice.

Joe

5

April 30, 2018

I visited this facility

My wife was in Friends Homes before she passed away, and I liked the place very much. However, they didn't have covered parking, which is the only thing I didn't like about them. The people are very nice, and you can move into independent living and move up to full care. They have everything in terms of amenities, and the food was very good. The workers are also pretty good.

MariahT

3

August 18, 2016

I visited this facility

Stopped by seeking admission information for our elderly father. Called first, but calls went unreturned. Then finally got a response asking to call back. We decided to drop by to talk in person. We were told that the admissions director was not in her office, After a few minutes, we could clearly see that she was. After going into her office and asking if she was the admissions director, We got the impression that our presence was some how not wanted. Not really sure why. Hope it wasn't race related. Also hope that race does not play a role in the admission process. If so, it would degrade the whole Quaker aspect of the facility.

Caring104402250

5

June 16, 2015

I am a friend or relative of a resident

Friends Homes at Guilford is independent, assisted and also nursing. It seems to be caring, and it certainly gives you the full benefit with the three steps going down. We did get a complimentary meal, and the food was very good. They seemed caring, and we do know some people that are already there that liked it very much. We only met the one showing us around and she is very good and very capable. She certainly took a lot of time with us. They have several different kinds of apartment. They have a little studio apartment -- which has everything all in one like the bedroom -- but no cooking in there. They do have a refrigerator, and they get three meals a day. They have two-bedroom apartments, and then they have a two-bedroom deluxe apartment, and those get one meal a day, either lunch or dinner. They just have everything. They take them to symphonies, and they take them to the bank, churches, or to the doctors. They have different exercises, and they have movies. We have been here three years, and the ones that we know never mention anything bad that ever happens. It is a very nice facility. It's in a very good part of town, which is very important. The stores are right about a block and a half down. There are stores and banking within walking distance if anybody really wanted to walk.

Leaf21

5

September 29, 2013

I visited this facility

I just felt more comfortable at Friends Homes with the people that I met and with the general layout which would involve less walking and getting to meals. The rooms were a little larger than some of the other studio apartments I've seen in other facilities. The whole place is not that big. It is not too far from my home, family and friends. It had a more relaxed atmosphere and it was more affordable.

awartanilm

5

March 29, 2012

I visited this facility

In 2008 I chose to volunteer at Friends Home West in Greensboro, North Carolina as apart of my senior project and the goal of my project was to design a three-dimensional model of the ideal assisted-living community. This summer long experience allowed me to gain insight and valuable experience with a functional assisted-living facility. Friends Home was divided into three different living arrangements for senior citizens depending on senior citizen health, functionality and need assisted nursing care. I got to spend time and have conversations with senior citizens within every living area, but I spent most of my time working with individuals who required 24-hour attention and care. Depending on their health, we conducted exercise sessions, played games that stimulated healthy mind activity, and shared stories and jokes. My experience with Friends Home West was only a positive one and I gained a strong appreciation for not only the wealth of knowledge senior citizens have, but also for the importance of giving back and taking care of the elderly.

jksmith77

2

August 3, 2011

I visited this facility

As soon as I got out of my car, I wanted to get right back in. I knew right away something was going to go wrong and I was right. My medical training, mostly in the military has taught me to be observant of my surroundings and I was. From what I observed, my stomach started turning. The grounds were not all that great. The facility has 52 rooms if I am not mistaken and it mostly smelled like urine or it did to me at least. Do not get me wrong, I know some facilities are reserved for some very sick patients that just do not have the best of care because of money issues. I understand that completely. But the smell knocked me off my feet. Now whether this was one room or all of them was left unknown. No one greeted me at the door, so I was left to just roam the halls. Patients were undoubtedly in discomfort because most of them were wailing. Yes, I am aware that most may have dementia but at least have some staff try to comfort them. I left after about 20 minutes because I became literally disgusted with everything. I couldn't even find the charge nurse. I would not recommend this place to anyone at all.

JaimeLuc

4

June 10, 2011

Visited this facility

Friends Homes seamed to be a very delightful place to spend the golden years. Parking was very easy and convenient and located very close the building with lots of ways to enter provided you knew the security code. The walls are painted a nice shade of peach throughout most of the facility. The dining room is very nice with wooden tables and high backed chairs that roll over a thinly carpeted area. Employees seamed to be very nice and helpful when we ate in the dining room for lunch. Hallway's were very wide; wide enough for the residents to stroll amongst at their own passe. Doors to the resident's personal rooms were very homey with flowers outside their doors and sayings hung on the walls. Residents seemed very happy and staff very welcoming. Bathroom's were very nice and well kept up, fresh toilet paper, clean stalls, and very clean sinks. Was a bit warm throughout the facility but I would imagine the residents like it better that way.

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