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Featured Resident Review
4
|
January 8, 2025
My mother-in-law is staying at The Gates House. It's a clean facility, and everybody has been nice so far. But I feel like we're probably not getting answers as far as trying to find out if they're cleaning her sheets and doing her laundry. And I'm not getting clear answers as to if she's getting the actual care that we're paying for. It goes by a scale, like it starts at $4000 a month and then it can go to $4600 to $4800 depending on the level of care. They're charging us the $4800 because they're saying she needs extra care, but I don't know if she's getting the extra care that we're paying for. The rooms are good size. They have a nice-sized bathroom attached to all the rooms. We have a private room for my mother-in-law, but I haven't seen a room where there's more than one person in it. As for the staff, everybody that we've come across has been pretty nice. I haven't had any issues with them. But I wish I was getting more straightforward answers from them. Most of the food is pretty good. It smells good, too. The couple of times that we have been there, my mother-in-law hasn't complained about it. Regarding value for money, I understand that they're caring for somebody and providing a roof over their head and all that, but it's just an exorbitant amount of money. We're paying extra for extra care, but I'm not getting verification that the things we're paying for are being carried out. Nevertheless, the best part about it is that it's eight minutes away from our house. And we live in a very rural area, so the location is the main thing.
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About Gates House in Gatesville, North Carolina
Gates House is here to meet your every need in a place that will feel like home. Located in the quiet hamlet of Gatesville, residents and their families can enjoy a pleasant small town atmosphere while receiving the highest quality of care. Experience more than you ever thought possible where the harmony of personal freedom and intentional care find their perfect balance. Assisted Living If you or someone you love is experiencing difficulty with any activities of daily living—such as cooking, cleaning, and personal care—Gates House is here to help. Our compassionate caregiving experts work closely with residents and their families to develop care programs personalized to serve specific needs. By supporting individuals to their highest levels of independence, personal care plans ensure residents receive just the amount of care necessary to remain as independent as possible. Liberated from home and yard maintenance, assisted living residents receive all the benefits of living at Gates House, including the time to enjoy our calendar of daily activities, classes in our 24-hour fitness center, and delicious restaurant-style dining. Memory Care If your loved one is experiencing Alzheimer’s or any stage of dementia, we are here to offer a haven for more attentional care. Developed in close consultation with dementia care experts from across the country, our cutting-edge Pathways to Discovery memory care program is designed for residents to thrive regardless of cognitive impairment. Our dedicated team receives special training in understanding and meeting the needs of those with memory loss so that every individual may find the care they need and the full value in life they always deserve. Combining innovative programming and activities with personalized, hands-on attention, you can rest assured the comfort and well-being of your loved one are our top priorities. To learn more about this provider’s license and review other available state reports, please visit: North Carolina Division of Health Service Regulation Licensed Facilities
Reviews of Gates House in Gatesville, North Carolina
4.0
(1 review)
Facility
5.0
Staff
4.0
Value
4.0
Jaime
4
|
January 8, 2025
My mother-in-law is staying at The Gates House. It's a clean facility, and everybody has been nice so far. But I feel like we're probably not getting answers as far as trying to find out if they're cleaning her sheets and doing her laundry. And I'm not getting clear answers as to if she's getting the actual care that we're paying for. It goes by a scale, like it starts at $4000 a month and then it can go to $4600 to $4800 depending on the level of care. They're charging us the $4800 because they're saying she needs extra care, but I don't know if she's getting the extra care that we're paying for. The rooms are good size. They have a nice-sized bathroom attached to all the rooms. We have a private room for my mother-in-law, but I haven't seen a room where there's more than one person in it. As for the staff, everybody that we've come across has been pretty nice. I haven't had any issues with them. But I wish I was getting more straightforward answers from them. Most of the food is pretty good. It smells good, too. The couple of times that we have been there, my mother-in-law hasn't complained about it. Regarding value for money, I understand that they're caring for somebody and providing a roof over their head and all that, but it's just an exorbitant amount of money. We're paying extra for extra care, but I'm not getting verification that the things we're paying for are being carried out. Nevertheless, the best part about it is that it's eight minutes away from our house. And we live in a very rural area, so the location is the main thing.
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State Licenses
State License: HAL-037-001
Costs for Gates House in Gatesville, North Carolina
Memory Care
$4,600
Starting Price
Assisted Living
$3,600
Starting Price
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